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  • Archived

saved logins disappeared

hello since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem wi… (read more)

hello

since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem with Firefox profile (but error message doesn't show up fully so hard to see what is wrong).

Via shadowexplorer, I was able to export the following files from previous system recovery backups: key3.db key4.db & logins.json .

If I copy these to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt

I have seen that there was a similar problem with AVG-users, but I run Comodo internet security premium...

Any clues how to retrieve the logins??

thx in advance!

Asked by kenny.smet1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I want to allow Firefox permanently to save all of my passwords. How can I allow Firefox permanently to save all of my passwords ?

Everyday I log in to many websites. I need to save those passwords. That's why I use Firefox's built in password manager. But I'm too much bored about it's prompts. I am… (read more)

Everyday I log in to many websites. I need to save those passwords. That's why I use Firefox's built in password manager. But I'm too much bored about it's prompts. I am allowing it every time. That's why I want to allow it permanently to save all of my passwords. How can I allow Firefox permanently to save all of my passwords ? If it is not possible, can you help me "How can I do this, by editing the ' omni.ja ' file in the 'C:\Drive' ? "

Asked by Sami The Legend 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Reinstalled and I am unable to restore my old password files.

I refreshed Firefox to fix a problem of links not loading to no avail so I decided to reinstall. First I copied my profile folder. After reinstalling Firefox I was able… (read more)

I refreshed Firefox to fix a problem of links not loading to no avail so I decided to reinstall. First I copied my profile folder. After reinstalling Firefox I was able to import my bookmarks from a previously exported backup. Here's the fun part...I am unable to find the new profile folder so I can copy my old password files into it. The new folder has only 6 folders and 1 file in it whereas the old profile folder had about 19 folders and 52 files. The 2 files I need to copy back into my new profile folder are logins.json and key4.db. So far I have been unable to Google any helpful support articles so I decided to try Mozilla support directly. I am desperate to restore my old files because if I have to manually copy passwords from a different Firefox installation it will take a loooong time.

By the way, the original issue of Firefox not loading has occurred on my other computer as well. Is the new version broken?

Asked by Chaffee 1 year ago

Last reply by cor-el 1 year ago

  • Archived

password default settings keep reverting back to unsaved

HI. I keep having to go in and mark the box to automatically save passwords. Everytime I use firefox it has reset back to not saving the passwords for any of the sites I … (read more)

HI. I keep having to go in and mark the box to automatically save passwords. Everytime I use firefox it has reset back to not saving the passwords for any of the sites I usually save them for. It's been doing it for a couple of weeks now. I go in and tick the box then have to refresh the site I was on and it will then work. What could be causing this issue please.

Asked by Nickyrose 1 year ago

Last reply by cor-el 1 year ago

  • Archived

logins will not delete

Hello. I have a list of logins when I go to AOL and I want to clear some out out. I am on Windows 10. As per the instructions I have found at this site, I try right click… (read more)

Hello. I have a list of logins when I go to AOL and I want to clear some out out. I am on Windows 10. As per the instructions I have found at this site, I try right clicking, seeing the drop down list of logins, highlight the one I want to delete, and hit DELETE. But the login is still there. I even tried clearing cache/cookies. But no luck. What am i doing wrong?

Asked by MEFlyingV 1 year ago

Last reply by cor-el 1 year ago

  • Archived

will not accept my written firefox password after 5+ years

I have been using fire fox for over 5 years. I like it and have been using it exclusively over chrome for much of that time. Now I was bounced out and a new sign was re… (read more)

I have been using fire fox for over 5 years. I like it and have been using it exclusively over chrome for much of that time. Now I was bounced out and a new sign was requested instead of just opening up as usual. I went to my password book and typed in the password exactly as written... ERROR: PASSWORD WAS NOT RECOGNIZED. Nothing is written anywhere on this. My only recourse is to reset my password with the possibility of losing data. I will never trust Mozilla to handle all my passwords if this is an example of how they perform.

Asked by deanrich2003 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't sync password from Safari

I want to sync all password from either Safari or Mac Keychain to Firefox, however in the "Import from other browser" window, I can't find passwords. Is it possible to im… (read more)

I want to sync all password from either Safari or Mac Keychain to Firefox, however in the "Import from other browser" window, I can't find passwords. Is it possible to import password directly into Firefox, or is there other ways to complete this task?

Asked by thonghh_910 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Deleted passwords on desktop by accident; I have a copy left on my android device, how can I recover them? either sync to a new account or export them.

I deleted passwords on desktop by accident, which was obviously my firefox account copy; I have a copy left on my android device which is not synced still, how can I reco… (read more)

I deleted passwords on desktop by accident, which was obviously my firefox account copy; I have a copy left on my android device which is not synced still, how can I recover them? I don't want to try sync in-case it deletes my only copy, ive had unsuccessful attempts at rooting my phone for the files which is why im asking if i can just sync them to a new account? android 7, firefox 61. Thank you

Asked by JMindy 1 year ago

Last reply by McCoy 1 year ago

  • Archived

After changing pw Firefox does NOT ask to save the new pw & does NOT autofill with new pw even after manually changing pw mgr & restarting my mac. Why?

Firefox version: 66.0.2 Computer: Mac OS 10.13.6 I just changed my web mail password. The new password was accepted by the web mail site. The old password does NOT … (read more)

Firefox version: 66.0.2 Computer: Mac OS 10.13.6 I just changed my web mail password. The new password was accepted by the web mail site. The old password does NOT work. The new password DOES. I restarted the computer after making the change. When I signed back into my web mail site I had to input my new password. Firefox DID NOT ask to save the new password. (This feature IS turned on in the preferences.) When I signed out of Web mail and signed back in the NEW password was NOT automatically filled in. I went to the password manager and MANUALLY changed the password. I signed out of the web mail site and restarted the computer. When I signed back into the web mail site it STILL AUTOMATICALLY input the OLD password and I had to manually input the new one. I checked the password manager and the NEW password is there with today's date as the last time it was changed. I checked other sites with saved passwords and they still operate as the always have.

Why is this happening? What can I do to get it to ask & populate properly?

Asked by rbradsh2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how to stop 'save password' prompt

i do not ever want to see the 'save password' prompt. Any way i can get rid of it? "help" instructions only explain how to stop it occurring for a particular site. SO e… (read more)

i do not ever want to see the 'save password' prompt. Any way i can get rid of it? "help" instructions only explain how to stop it occurring for a particular site. SO every time i go to a different site, i get the prompt again.

Asked by sosososo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

the problem is that firefox is not saving my login

My firefox has a problem since I uninstalled and reinstalled. I made the timing and it was done successfully. the problem is that firefox is not saving my login to the si… (read more)

My firefox has a problem since I uninstalled and reinstalled. I made the timing and it was done successfully. the problem is that firefox is not saving my login to the site like gmail, youtube, facebook. happens that all done that I close firefox or reboot the computer, I have to re-login on all sites as social networks even I save my credentials in firefox. this has never happened before the normal is that it has sites that the session expires there is normal more now youtube, gmail, facebook etc.

can help.

Asked by dmassissa 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't login to Firefox on this pc using same password that logs me in on other machines; help!.

I Have several synced devices where I can logon to Firefox/Mozilla using the same details, except this machine. It says my password is wrong and checking my password in m… (read more)

I Have several synced devices where I can logon to Firefox/Mozilla using the same details, except this machine. It says my password is wrong and checking my password in my account, it has an old password and I can't change it to the current password. Can anyone help?

Asked by Geoffemm 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Password manager does not save login credentials

Greetings, I've tried all avenues that normally resolves the issue of unsaved passwords, including cleaning out caches, running in safe mode etc. In fact, I tried two dif… (read more)

Greetings,

I've tried all avenues that normally resolves the issue of unsaved passwords, including cleaning out caches, running in safe mode etc. In fact, I tried two different MacOSX machines, one running running 10.13.8, the other 10.14.1. Nothing works, Firefox does not offer to save credentials. I thought there might be some new HTML trick to disable login saving I'm not aware of but Safari had no problem saving the password. Any suggestions are appreciated.

Asked by PassoGiau 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I need to export my firefox passwords using a browser plugin because I only run the browser on a portable USB.

I have seen solutions to export firefox passwords using password fox, however, this doesnt work for me because my browser is saved on a portable USB. I use portableapps p… (read more)

I have seen solutions to export firefox passwords using password fox, however, this doesnt work for me because my browser is saved on a portable USB. I use portableapps program and dont have my own computer to use password fox with.

I would really like to see a plugin able to export passwords or mozilla putting that functionality into the security page.

Any help with this issue is appreciated.

Asked by Rickster7.9 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox not prompting nor auto-filling password field on some Intuit sites

The form tag's autocomplete attribute is "on"; Firefox at some point in the past saved my passwords for accounts.intuit.com and mint.intuit.com, but even though it uses t… (read more)

The form tag's autocomplete attribute is "on"; Firefox at some point in the past saved my passwords for accounts.intuit.com and mint.intuit.com, but even though it uses the same username/password (since they're all Intuit single sign-on), it either won't save the password or won't fill it (it does fill my username however).

What's the explanation for this? Please don't say that the form has autocomplete off because as I said it's already on.

Asked by Davox 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Recover passwords from old profile

I have salvaged the key3.db, key4.db, logins.json and signons.sqlite from my old firefox profile. My understanding is that the password information is stored in these fil… (read more)

I have salvaged the key3.db, key4.db, logins.json and signons.sqlite from my old firefox profile. My understanding is that the password information is stored in these files. Can I recover my old login info using these 4 files only?

I already tried dropping them into the new profile and PasswordFox without success,

Asked by michkov 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

transfer saved login to another url

One website changed its url on which i have saved 100s of logins of my clients. now i need to reenter them as the login page url is changed. I still have login details sa… (read more)

One website changed its url on which i have saved 100s of logins of my clients. now i need to reenter them as the login page url is changed. I still have login details saved on my firefox i just need to be able to bulk change the url page that these logins relate to. Hope you get me.

Asked by MAHOOK 2 years ago

Last reply by Wesley Branton 2 years ago