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Restore sessions at startup is not working

Hi, After an automatic update, the Firefox restore session feature stopped working. Here are the things I have tried to fix the problem: 1) Disable all the plugins and E… (read more)

Hi, After an automatic update, the Firefox restore session feature stopped working. Here are the things I have tried to fix the problem: 1) Disable all the plugins and Extensions I had This did not help, so that can't be 2) I removed and reinstalled the latest version of Firefox, and that did not help either.

Any help you can provide will be much appreciated.

Thanks Carlos

Asked by pratt.carlos.a 1 week ago

Last reply by cor-el 1 week ago

Suddenly as of Oct. 14, 2020 Firefox won't print webpages to pdf's

Please help me return to being able to print webpages from Firefox to a pdf. I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December… (read more)

Please help me return to being able to print webpages from Firefox to a pdf.

I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December, 2019. It printed webpages to pdf just fine until 4 days ago.

I've attached 4 screenshots:

1) The Firefox error message I now get when I try to print a webpage.

2) This may not be relevant, but this is the page I got saying the screenshot couldn't be saved as a pdf or Word Doc.

3) The printer list in my Windows 10 settings, showing pdf is the default. I don't know if all along Firefox was printing from the version of Adobe I installed or something that came on the laptop.

4) The error message when I experimented to see if I could print to a pdf in Chrome.

Adobe quit supporting Adobe Standard X years ago, so I don't think that's the issue. Oddly, this happened right around the time Microsoft withdrew support from Office 2010, but I can't guess how that might be involved.

Asked by downyemerald 1 week ago

Last reply by jscher2000 2 days ago

Blue Mountain greeting cards

I cannot figure out how to authorize Blue Mountain Cards to send greeting cards to people through Facebook. At one time I was able to do that, and it is very frustrating… (read more)

I cannot figure out how to authorize Blue Mountain Cards to send greeting cards to people through Facebook. At one time I was able to do that, and it is very frustrating to no longer be able to do so. I have spent hours this morning trying to figure out a way.

Asked by Jackie Hogan 1 week ago

Last reply by jscher2000 1 week ago

Some tabs do not load

I have 4 tabs on my home page. 2 of them open normally, 2 do not. If I click on the address bar of one of the tabs that does not load, a list of recent URLs drops down,… (read more)

I have 4 tabs on my home page. 2 of them open normally, 2 do not. If I click on the address bar of one of the tabs that does not load, a list of recent URLs drops down, with the URL of the tab on top. At the end of the URL, is the work "Visit". If I click on Visit, the URL loads. The other 2 tabs load normally. I am on Windows 8.1 and have the latest Firefox version. I believe this just started to happen after I upgraded. I have tried to use the troubleshoot Restart with add-ons disabled. Did not solve the problem.

Asked by lbhatten1 5 days ago

Last reply by FredMcD 5 days ago

Firefox doesn't navigate when I first type in an address. It does if I try again.

Mac OS X, 10.15.7. Macbook Air 2012. Firefox version 81. After starting Firefox, I'm taken to a blank page (my default new tab is about:home.) If I type in an address and… (read more)

Mac OS X, 10.15.7. Macbook Air 2012. Firefox version 81.

After starting Firefox, I'm taken to a blank page (my default new tab is about:home.) If I type in an address and hit Enter, nothing happens. When I hit enter again, it finally starts to browse. This happens every time I start Firefox fresh. If I hit CMD+Q then start Firefox again, and type in an address, and hit Enter, it does nothing. Not until I try again does it work.

Asked by whiterook6 5 days ago

Last reply by cor-el 5 days ago

Video pausing themselves and cluttering

I am using firefox to watch recorded lectures on Microsoft Streams. The video started out smoothly and increase to shutter every few seconds after a while (~5 mins) and p… (read more)

I am using firefox to watch recorded lectures on Microsoft Streams. The video started out smoothly and increase to shutter every few seconds after a while (~5 mins) and pause itself without me touch any keys. I tried continue playing the video and this persist. I tried refresh the tab and the problem appears after a while again.

The only add on I have is Adblock.

Asked by noelmaple7 5 days ago

Last reply by FredMcD 5 days ago

firefox add on said my bookmarks would be saved. Theyve now disappeared. I want to go back to my original settings. How can I remove the firefox update and go back to my original settings. (My computer did not work any faster). Thankyou Philip Perry

Hello. Two days ago i recieved an option from Firefox to click on to get firefox add on/update in order to speed up my computer. It said my bookmarks would be saved. Howe… (read more)

Hello. Two days ago i recieved an option from Firefox to click on to get firefox add on/update in order to speed up my computer. It said my bookmarks would be saved. However they have now disappeared. I wanted to delete the firefox update so I tried System Restore to go back to my original settings. However this did not work and I am still without my bookmarks. How can I remove the firefox update and go back to my original settings. (My computer did not work any faster). Thankyou Philip Perry

Asked by philipgperry 5 days ago

Last reply by jscher2000 5 days ago

Print issues since new update to 82.0 64 bit windows 7 pro

Just updated to 82.0 and all of a sudden I am unable to print legal size. All settings, including both Windows and Firefox shows legal paper size. Firefox prints in lette… (read more)

Just updated to 82.0 and all of a sudden I am unable to print legal size. All settings, including both Windows and Firefox shows legal paper size. Firefox prints in letter size only. All other apps/programs print in legal size. Any thoughts on this. Only started this morning after the update. Checked on another computer with Firefox prior to update and it prints legal, then updated that computer's Firefox to 82.0 on windows 10 pro and same issue. Thank you

Asked by billsjohansen 5 days ago

Last reply by Jonathan Watt 5 days ago

Unable to delete or change a password that is incorrect

I don't know how this happened. The wrong password for amazon.com--takes up the whole slot--was saved by Firefox & I can't delete it or change it. No idea what the … (read more)

I don't know how this happened. The wrong password for amazon.com--takes up the whole slot--was saved by Firefox & I can't delete it or change it. No idea what the password is. What can I do to rectify this? Have tried several things, all failed. Thank you.

Asked by npopp2000 5 days ago

Last reply by cor-el 5 days ago

Change my FireFox account email

1. Yahoo is or has closed my account because I chose not to upgrade to their new system. How do I change my Firefox account using my new email ([email]@wavecable.com) … (read more)

1. Yahoo is or has closed my account because I chose not to upgrade to their new system. How do I change my Firefox account using my new email ([email]@wavecable.com) ? 2. for some time I have been unable to print articles from the internet using Firefox while I can with Microsoft Explorer. I prefer to stay with Firefox except for this one inconvenience. I mentioned this to my printer support (Brother Printer) and they said that they could not help me and that I would need to go to Firefox Support.

My old Yahoo may not be working so please use my new email (xxx @wavecable.com)

Thank you very much for your help

Dick Nehls

Asked by dick.nehls 4 days ago

Last reply by jscher2000 2 days ago

denied access on international legitament site (Choice Hotels)

keep receiving "ref 18.248eedcc.1603243266.3fe4ec.2 when trying to get on Choice Hotels Official site. I use it frequently but now have to call the international phone … (read more)

keep receiving "ref 18.248eedcc.1603243266.3fe4ec.2 when trying to get on Choice Hotels Official site. I use it frequently but now have to call the international phone # for a reservations. VERY inconvienent

Asked by deerinthefields 4 days ago

Last reply by FredMcD 4 days ago

Cannot connect to google.com in any browser.

I'm unable to connect to google.com.Whenever I search anything on search bar it says "Did Not Connect: Potential Security Issue" in any browser even after the wifi is not… (read more)

I'm unable to connect to google.com.Whenever I search anything on search bar it says "Did Not Connect: Potential Security Issue" in any browser even after the wifi is not connected. Please help.

Asked by Godsmantra47 4 days ago

Last reply by FredMcD 4 days ago

picture in picture

Hi everybody! This new function "picture in picture" is bothering and prenvents from concentrating on the main subject. I tried everything announced to stop it including … (read more)

Hi everybody! This new function "picture in picture" is bothering and prenvents from concentrating on the main subject. I tried everything announced to stop it including menu > options > deactivate control... but it still invites itself, no possible control. How may I stop that completely??? tks Lionel

Asked by Seylione 4 days ago

Last reply by cor-el 4 days ago