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DuckDuckGo is down

I use DuckDuckGo for my basic search engine on both my laptop (Ubuntu system) and iPhone 8. It does not work today - saying "There was an error displaying the search resu… (read more)

I use DuckDuckGo for my basic search engine on both my laptop (Ubuntu system) and iPhone 8. It does not work today - saying "There was an error displaying the search results. Please try again.", needless to say...I have tried a number of times and differed the searches to no avail. I also cleared recent cache/history. Still stuck. Searching on Chrome I see on https://news.ycombinator.com/item?id=40451490 that others are also experiencing this problem and do not understand it either - just a few entries

The Sun (a rather populist newspaper in UK) has an article saying it is international and happening today, 23 May 2024, suggests no fixes. (Not exactly a reliable source in my thing)

Has anyone ideas or should I just wait and use an alternative search engine meanwhile? Thanks for any help

Asked by b17m 6 days ago

Last reply by James 6 days ago

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (read more)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 5 months ago

Last reply by maarten.bodewes 3 weeks ago

getting web pages

When I try and get a web page for example wordle or facebook I get following message 'There was an error displaying the search results. Please try again.' I have windows… (read more)

When I try and get a web page for example wordle or facebook I get following message 'There was an error displaying the search results. Please try again.' I have windows 11 on a laptop and am using duckduckgo as search engine. It has only started today and on Edge using same search engine I do not have the problem

Asked by ynnepsetab 6 days ago

Last reply by James 6 days ago

Firefox and Fidelity Investments

I am having an issue with Fidelity using Firefox. When I open their "Trade" drop down window, it is not functional. Also, when I click the "Replace" button on the open … (read more)

I am having an issue with Fidelity using Firefox. When I open their "Trade" drop down window, it is not functional. Also, when I click the "Replace" button on the open orders page, I get an Error message saying to try later.

I used Edge for these activities and all worked well. I talked to tech support at Fidelity and he said to contact Firefox.

Has anybody else had issues with Fidelity.com?

Thanks, Kenney G.

Asked by kenneygri 1 month ago

Last reply by cor-el 1 month ago

This video can't be played

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. B… (read more)

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. But it will play on Safari on another computer. I don't know what is wrong. Could it be some settings on my computer? I'm not a computer ace but know some things. Thank You for any help/ advice.

Asked by Clay 2 months ago

Last reply by zeroknight 2 months ago

Can't pin certain extensions?

So, there's an extension I want to pin, right? It has no menu, meaning that it's grayed out usually. However, the website it's supposed to affect does not get affected. T… (read more)

So, there's an extension I want to pin, right? It has no menu, meaning that it's grayed out usually. However, the website it's supposed to affect does not get affected. That is, unless I were to refresh the site, then quickly move my mouse to the extensions menu, open it, and show the extension.

Asked by Elliot VanWormer 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

yahoo safety search

How did "yahoo safety search" get into my firefox browser, and how do I get rid of it permanently? I want nothing to do with yahoo. I want duckduckgo back as my search … (read more)

How did "yahoo safety search" get into my firefox browser, and how do I get rid of it permanently? I want nothing to do with yahoo. I want duckduckgo back as my search engine.

Asked by parkhurs 4 months ago

Last reply by cor-el 4 months ago

NO Options in menu.

Over and over, when trying to get help from firefox, I am told to go to Options in the three bar menu. There is NO options on the menu. Using Windows 10 pro All programs… (read more)

Over and over, when trying to get help from firefox, I am told to go to Options in the three bar menu. There is NO options on the menu. Using Windows 10 pro All programs updated. NEVER had "Options" on the Firefox menu - NEVER!!! Told to go to General and turn off Hardware acceleration. NO SUCH choice exists in the General heading under the Settings.

What Universe am I in?????

Asked by fryque 3 months ago

Last reply by BrendaC 6 days ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 2 months ago

Last reply by cor-el 2 months ago

Widevine Content Decryption Module for firefox 123.0.1 on NetBSD 10

Hi All I have firefox 123.0.1 and don't have widevine! my OS is NetBSD 10 what's the best/easy'ish way to add this as channel 4 & 5 UK broadcaster require widevine in… (read more)

Hi All I have firefox 123.0.1 and don't have widevine! my OS is NetBSD 10 what's the best/easy'ish way to add this as channel 4 & 5 UK broadcaster require widevine installed and I can't find in the add-ons widevine!!!!

Asked by neil.morris4 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Context menu has disabled Copy item, keyboard copy/paste works, workaround to disable any add-on

As written in the title, context menu is disabling the "Copy" item. Fortunately, CTRL-C works. I found a workaround by disabling the Google Translate add-on, which I rep… (read more)

As written in the title, context menu is disabling the "Copy" item.

Fortunately, CTRL-C works. I found a workaround by disabling the Google Translate add-on, which I reported right away. Later I realized, it happens the same way with another add-on, too.

I see many people complaining about this in the past, not sure whether those have been fixed or this issue is still there.

Thanks for any help!

Asked by akos.zalavary 4 months ago

Last reply by Ed 4 months ago

How do I block a specific website?

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific web… (read more)

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific website? I do not want to access this site, and I find myself checking the site. I sound nuts, I know. But this is for my own good.

Asked by Sean Curran 4 months ago

Last reply by Agent virtuel 4 months ago

changing background picture

Hi I want to replace Firefox obligatory، awful background pictures with my own pictures,but it can not be done as it can be done easily in Opera browser. I can not unders… (read more)

Hi I want to replace Firefox obligatory، awful background pictures with my own pictures,but it can not be done as it can be done easily in Opera browser. I can not understand what is the cause of such limitations.

Asked by Bahram Delaram 4 months ago

Last reply by zeroknight 4 months ago