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Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Pages Not Printing Correctly

A few days ago I started having issues with pages printing correctly. The page displays normal, but prints very zoomed in. I did not change any settings before this happe… (read more)

A few days ago I started having issues with pages printing correctly. The page displays normal, but prints very zoomed in. I did not change any settings before this happened (but I did update recently). I have tinkered with different printing settings (fit to page/scale and others) to try to solve the problem, but I cant seem to solve it. I also used the troubleshooting page to reset print settings, which also did nothing. If I download the page and open it from my desktop everything works like normal, but it is a bit of a pain to do every time. I have tried multiple websites and two different printers, so it seems to be a browser related issue. How do I fix this?

Computer is a Macbook Pro on 10.15.7, Firefox is version 103.0.1

Asked by ryan.rotwatches 2 weeks ago

Last reply by rescottcole 1 week ago

I've been having problems with printing a label. The print is too big to fit on the paper. If I use another browser, it comes out fine.

I've been having problems with printing labels from my website.The print is too big to fit on the paper. I have been printing labels for years. If I use another browser, … (read more)

I've been having problems with printing labels from my website.The print is too big to fit on the paper. I have been printing labels for years. If I use another browser, it comes out fine. I already refreshed Firefox and also "cleared the saved print settings" via the button on the "Help -> More Troubleshooting Information" (about:support) page. Nothing works. I am ready to switch to Chrome if it is not fixed. Thank you for your help.

Asked by mayoralart 2 weeks ago

Printing problem

When I try to print something using Instanet (I'm a Realtor) it print out just a few words and they are huge. I tried printing the same info using Chrome and it printed f… (read more)

When I try to print something using Instanet (I'm a Realtor) it print out just a few words and they are huge. I tried printing the same info using Chrome and it printed fine

Asked by James67Holman 3 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

signing in to my AT&T email account

I have had this email account forever and suddenly I'm given the message that I've tried too many times to sign in incorrectly. Well I haven't and now I need to get into… (read more)

I have had this email account forever and suddenly I'm given the message that I've tried too many times to sign in incorrectly. Well I haven't and now I need to get into my email. Why is this a problem and can I talk to someone to get help.

Asked by daphneneris 3 weeks ago

Last reply by cor-el 3 weeks ago

Searchgoose.com removal

My Firefox browser search engine has been redirected to Searchgoose.com. I have attempted to remove it using the instructions given in Malewarebytes, HitmanPro, and Supe… (read more)

My Firefox browser search engine has been redirected to Searchgoose.com. I have attempted to remove it using the instructions given in Malewarebytes, HitmanPro, and Superantispyware without success. My Firefox settings still show that Google is my default search engine and Searchgoose.com is not listed so I can remove it. Any suggestions on how I can remove searchgoose.com from my Windows 10 PC would be appreciated. The URL is https://www.searchgoose.com/?path=firefox/newtab&u=ea246c3c80cbfda0&subid=11118&channel=19. Thanks

Asked by lancasfr 1 month ago

Last reply by Dropa 1 month ago

  • Solved

Reload current page (Ctrl+R)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page. But lately (a few months now) firef… (read more)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page.

But lately (a few months now) firefox does not return to the top of the page, it stays at the position that I'm currently viewing and reloads.

I tried starting firefox in safe mode by holding the shift key, and it still shows the same problem. I even tested this on another computer (not mine) with the same result.

If this is a new feature of firefox, can I turn it off?

thanks

Asked by buzbard 1 month ago

Answered by buzbard 3 weeks ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 1 month ago

Last reply by Mary 7 hours ago

Notifications don't work

Absolutely no websites seem to ask the user for allowing notifications, nor can i add them to my notification list myself (not a firefox feature). I also have no way to e… (read more)

Absolutely no websites seem to ask the user for allowing notifications, nor can i add them to my notification list myself (not a firefox feature). I also have no way to enable Firefox's notifications in Windows 10's action center, for there is no option.

Asked by electricirbis 1 month ago

Last reply by Dropa 1 month ago

  • Solved

Error 410

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a re… (read more)

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support.

Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

Asked by KP 2 months ago

Answered by KP 2 months ago

Can't reload because there's no reload option on drop-down menu

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-s… (read more)

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-sites have asked me to reload. Note: I read the two "help" instructions, both of which suggest clicking (somewhere) on "Customize," then following instructions which these two helpers provide. Problem: Just as drop-down menu for Firefox provides no "Reload" option, it likewise provides no "Customize" option.

Asked by abouzeke 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Apple maps

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of chan… (read more)

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of changing the HORRID UNWORKABLE Apple Maps to something that works.

Asked by salina_amey 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Digital signature stopped working

Digital signature was working properly since yesterday ie 20th May 2022, but now its stopped working, what will be the reason, Digital signature process stuck and not pr… (read more)

Digital signature was working properly since yesterday ie 20th May 2022, but now its stopped working, what will be the reason, Digital signature process stuck and not proceed further, if you kindly send me setting of firefox for DSC i will always be greatful to you. thank you.

Asked by robsangkc 3 months ago

Last reply by Dropa 2 months ago