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Can't open some sites/pages

I am up to date with my Firefox. I find that sometimes (Easyjet booking forms for example) or recently a .pdf letter from a reputable sourcecan't be opened in Firefox, I… (read more)

I am up to date with my Firefox.

I find that sometimes (Easyjet booking forms for example) or recently a .pdf letter from a reputable sourcecan't be opened in Firefox, I need to use Edge for instance, and I don't like being brow beaten by Microsoft. What's to be done?

Asked by david_senior 2 days ago

Last reply by FredMcD 2 days ago

Recent character encoding errors

Recently I have been seeing, what I believe is character encoding errors on many web sites. As you can see from the attached, it appears as a series of 'ddddddddddd' but … (read more)

Recently I have been seeing, what I believe is character encoding errors on many web sites.

As you can see from the attached, it appears as a series of 'ddddddddddd' but if I copy and paste that into Word or a text editor it appears correctly. Kinda random, some sites, some areas.

My Firefox automatically updates, so I do not know what version this started.

Asked by JohnGlitsos 1 week ago

Last reply by cor-el 2 days ago

Unwanted Update

Is it possible to undo an unwanted update of Firefox after it has replace a 32 bit with 64 bit service and has eliminated every thing I had on installed over the past fou… (read more)

Is it possible to undo an unwanted update of Firefox after it has replace a 32 bit with 64 bit service and has eliminated every thing I had on installed over the past four or five years?

Asked by w2mclark 3 days ago

Last reply by FredMcD 3 days ago

Using Firefox, cannot look at reviews on Costco.com; using Chrome, no problem. Recent problem; want Firefox, NOT Chrome

Using Firefox, I cannot look at the reviews on Costco.com; using Chrome, no problem. Recent problem. I want Firefox, NOT Chrome. Similar, but perhaps unrelated: On MSN.co… (read more)

Using Firefox, I cannot look at the reviews on Costco.com; using Chrome, no problem. Recent problem. I want Firefox, NOT Chrome.

Similar, but perhaps unrelated: On MSN.com, I find videos offered by CNN. The present video never finishes loading and I canot watch it. If I skip that, I will see the next ad, and then the next video will run. A bit frustrating because I can never see the video that caught my eye in the first place. (I cannot get back to it.)

Thanks for reading; thanks for any suggestions.

Asked by Richard 3 days ago

Last reply by FredMcD 3 days ago

Moving Okta Verify to New Phone

I got a new phone recently, and need permission to move my Firefox data onto it. Seems like the only way to do that is to contact you (and I can't figure out how to do th… (read more)

I got a new phone recently, and need permission to move my Firefox data onto it. Seems like the only way to do that is to contact you (and I can't figure out how to do that directly, so I'm making a post).

Thanks very much.

Asked by Ruben Watt 3 days ago

Last reply by FredMcD 3 days ago

64 bit support for Firefox on Arm Chromebooks

Hello - I would like to know if Firefox on Arm based Chromebooks is supported in 64-bit or 32-bit? If 32-bit, do you have any plans to support 64-bit and if so when? Than… (read more)

Hello - I would like to know if Firefox on Arm based Chromebooks is supported in 64-bit or 32-bit?

If 32-bit, do you have any plans to support 64-bit and if so when?

Thanks, Victor

Asked by vstyan 3 days ago

External apps no longer function

Imagine my surprise when, of a sudden, external apps just...quit working. I've checked relentlessly to make sure Settings have the file type, say ".TXT", and the app, say… (read more)

Imagine my surprise when, of a sudden, external apps just...quit working. I've checked relentlessly to make sure Settings have the file type, say ".TXT", and the app, say, Notepad.exe. Simple, right? Sadly, not anymore. The thing just wipes a shade across the Tab title, and...nothing. I actually had to install Google to make sure it wasn't me. Google works flawlessly. You click the text file, notepad launches, and I see the downloaded text in Notepad. With the "new" Firefox, you click the text file link, and you get...nothing. Well, a blue shade does cross the current Tab, but that's it.

Why has Firefox quit processing external apps?

I'll keep Firefox installed for now, but really, folks. What gives?

Thanks for anyone's kind attention.

I'll check back. Some time. I guess.

For now, I'm stuck with Google.

And really, this form of "Help" and "Reporting" leaves a lot to be desired. I have the sinking feeling I'm now stuck with Google for good.

Asked by MaxTrax 3 days ago

Last reply by TerryN21 3 days ago

Cookies not working

i updated my firefox today and when i entered the logins went out, when i went to see in the settings, the cookies were normal, and i noticed that when i try to login, it… (read more)

i updated my firefox today and when i entered the logins went out, when i went to see in the settings, the cookies were normal, and i noticed that when i try to login, it would not save. I'm on version 92.0

Asked by zanella93112 6 days ago

Last reply by FredMcD 3 days ago

  • Solved

Atr upgraing ff to version 92. I need to sighn in EVERYTIME to my local newspaperand more.

I cannot like or dislike comments on the fox news website like I used to. Not only that, it's as if I've never accessed that website before. Everytime I restart the brow… (read more)

I cannot like or dislike comments on the fox news website like I used to. Not only that, it's as if I've never accessed that website before. Everytime I restart the browser I need to re-login to the windsor star website. This never happened before I can give details on how to replicate this problem. Otherwise I will drop this browser, bcause I can't get any help. Already tried all troubleshooting steps. I also disabled my internet security. I need help!! Please. None of my settings have been changed, all I did was update FF.

Asked by ford1986f150 4 days ago

Answered by cor-el 3 days ago

  • Solved

many websites recognize my Mac as Windows when using Firefox

Even though I use a Mac, my computer is often recognized as a Windows PC when I use Firefox. For example just got this email from ResearchGate David, there was new login … (read more)

Even though I use a Mac, my computer is often recognized as a Windows PC when I use Firefox. For example just got this email from ResearchGate

David, there was new login to your account

xxxxx@gmail.com

Firefox 91.0 on Win10 Sep 15 at 9:40 AM (America/New_York) United States If you don't recognize this activity, review your recently used devices

This has resulted in big arguments with AV support and others who keep sending me Windows installers, for example. I finally learned just to use Safari, but this is bewildering and I haven't found an explanation or solution anywhere.

Dave

Asked by david.allen.jackson 3 days ago

Answered by david.allen.jackson 3 days ago

Typing in a "comments" box.

Greetings. I had to compose this using the Notes app on my Samsung S9+ because when I type into a "comments" box and select a word based on a partial spelling the word f… (read more)

Greetings. I had to compose this using the Notes app on my Samsung S9+ because when I type into a "comments" box and select a word based on a partial spelling the word fails to appear. There is a brief flash of something but nothing sticks unless I fully type each word and not select the word from the choices offered. This does not happen if I use the Samsung browser. Very frustrating. Best wishes to you all. Take care. Sincerely, Terry

Asked by thydduc888 3 days ago

Enter key for onscreen keyboard not doing anything when typing in search bar

I have a dell xps 7390 2-in-1 one laptop loaded with Pop_os 21.04. (Linux) and vanilla firefox with no extensions installed. The laptop is touch screen. When I tap the ad… (read more)

I have a dell xps 7390 2-in-1 one laptop loaded with Pop_os 21.04. (Linux) and vanilla firefox with no extensions installed.

The laptop is touch screen.

When I tap the address bar at the top, the onscreen keyboard opens up. i am able to type into the address bar. Hitting the enter key on the onscreen keyboard does nothing. I have to tap the little go icon.

If I repeat this activity using the mouse and keyboard. hitting the enter button works fine.

Asked by bellb300 3 days ago

closing out of firefox

every time i close down out of firefox, weither its to shut down computer or to simply sign our of firefox, when i sign back in again, all my bookmarks, websites i have s… (read more)

every time i close down out of firefox, weither its to shut down computer or to simply sign our of firefox, when i sign back in again, all my bookmarks, websites i have saved every is gone, i don't understand everytime i sign out i have to refind everything,...why does this keep happening?

brooks

Asked by BROOKETTA 3 days ago

Last reply by cor-el 3 days ago

I'm getting two lines of print (one on top of the other) on many (not all) lines on most websites

It's probably something I did to myself. I never had it before, but I did a clean install of the latest version and now I have a layer of type on top of a layer of type (… (read more)

It's probably something I did to myself. I never had it before, but I did a clean install of the latest version and now I have a layer of type on top of a layer of type (see attached screen shot). Now I already have slight double vision in my right eye, so this new phenomena isn't helpful, but it's not my eye,. both eyes see the two fonts in use overlaid.

It probably is caused something I did wrong???

I've looked around and I can't find it; it may be hiding in front of me, but I've looked through settings several times and nothing pops out as something that would result in this. Any suggestions?

To me it looks like two different fonts and sizes. It does make it more difficult to surf.

Thanks in advance, Dean

Asked by Dean 4 days ago

Last reply by cor-el 3 days ago