Firefox Support Forum

Dear Sir or Madam -

I installed Firefox version 84.0 on Friday, December 18th. Since that was done, when Firefox is first started after a Windows reboot, it causes the graphics driver to crash repeatedly. Each crash generates Display event 4101 (copied in below). Usually, after three crashes (sometimes more), Display event 4109 is generated (copied in below). At that point, Firefox is blocked from accessing the graphics hardware.

This condition prevents some webpages from functioning properly. An example of a page that did not function was an e-card from https://www.jacquielawson.com

I looked at this article - https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

I followed the suggestion in the section titled "Search for and install new graphics drivers" , but no newer graphics driver was found.

Thank you for your assistance.

James Troy

       Log Name:      System
       Source:        Display
       Date:          2020-12-19 10:53:52
       Event ID:      4101
       Task Category: None
       Level:         Warning
       Keywords:      Classic
       User:          N/A
       Computer:      xxxxxxxx
       Description:
       Display driver igfx stopped responding and has successfully recovered.

       Log Name:      System
       Source:        Display
       Date:          2020-12-19 10:54:07
       Event ID:      4109
       Task Category: None
       Level:         Warning
       Keywords:      Classic
       User:          N/A
       Computer:      xxxxxxxx
       Description:
       Application firefox.exe has been blocked from accessing Graphics hardware.

Troubleshooting information

Application Basics

Name: Firefox Version: 84.0 Build ID: 20201211215739 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0 OS: Windows_NT 6.2 9200 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compatibility Interventions Version: 17.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.0 ID: webcompat-reporter@mozilla.org

Remote Processes

Type: Web Content Count: 6 / 8

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Preallocated Count: 1

Type: GPU Count: 1

Add-ons

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.2 Enabled: true ID: bing@search.mozilla.org

Name: Cisco Webex Extension Type: extension Version: 1.8.0 Enabled: true ID: ciscowebexstart1@cisco.com

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.2 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software

Type: Windows Defender

Type: Windows Defender

Type: Windows Firewall

Graphics

Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000109c3) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000109c3) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 Target Frame Rate: 60 DirectWrite: true (6.2.9200.17568) GPU #1 Active: Yes Description: 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Display0: 1680x1050@60Hz DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1 ScaledResolution0: source 1680x1050, target 1920x1080 ScaledResolutionCount: 1 GPUProcessPid: 3124 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default unavailable by env: No hardware stretching support unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default unavailable by env: Requires Windows 10 or later WEBRENDER_SOFTWARE: available by default disabled by env: Overriden by qualified hardware OMTP: available by default ADVANCED_LAYERS: available by default blocked by env: Blocked from fallback candidate by WebRender usage WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Crash Guard Disabled Features OpenGL: Reset on Next Restart

Failure Log (#0): GP+[GFX1-]: shader-cache: Timed out before finishing loads (#4539): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4540): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4541): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4542): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4543): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4544): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4545): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4546): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4547): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4548): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4549): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4550): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4551): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4552): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4553): GP+[GFX1-]: Updating unknown shared surface: 755914244257

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 23.45ms (0.44) Output Devices Name: Group Speakers / HP (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Speakers (USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&196af05&0&0000 Speakers (2- USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&17be17c2&0&0000 Communications Headphones (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Input Devices Name: Group Microphone Array (2- USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&17be17c2&0&0000 Internal Microphone Array (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Microphone Array (USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&196af05&0&0000 External Mic (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Stereo Mix (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Speakers / HP (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Internal AUX Jack (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false JavaScript JIT: Warp (javascript.options.warp): true Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): false Print Preview Redesign (print.tab_modal.enabled): false Web API: beforeinput Event (dom.input_events.beforeinput.enabled): false Web API: inputmode (dom.forms.inputmode): false Web API: <link rel="preload"> (network.preload): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 738865 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 23 browser.cache.frecency_experiment: 2 browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20201211215739 browser.startup.homepage: about:newtab browser.startup.homepage_override.buildID: 20201211215739 browser.startup.homepage_override.mstone: 84.0 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20170902 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_redirect: 1 browser.urlbar.tipShownCount.tabToSearch: 9 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.doorhanger-shown: true doh-rollout.mode: 2 doh-rollout.self-enabled: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.mozApps.used: true dom.push.userAgentID: e041eaebc65e4156b4f31d38740bec4a extensions.formautofill.addresses.usage.hasEntry: true extensions.formautofill.creditCards.usage.cancelCcSave: 4 extensions.formautofill.creditCards.used: 2 extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 84.0 font.size.variable.x-western: 14 gfx.crash-guard.d3d11layers.appVersion: 52.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x0166 gfx.crash-guard.d3d11layers.driverVersion: 9.17.10.2857 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 3 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 84.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x0166 gfx.crash-guard.wmfvpxvideo.driverVersion: 9.17.10.2857 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x0166 gfx.driver-init.driverVersion: 9.17.10.2857 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 idle.lastDailyNotification: 1608662024 layers.mlgpu.sanity-test-failed: true media.benchmark.vp9.fps: 229 media.benchmark.vp9.versioncheck: 5 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1462642211 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1572101772 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20201211215739 media.gmp-manager.lastCheck: 1608393183 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1582495812 media.gmp-widevinecdm.version: 4.10.1582.2 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.youtube-ua.override.to: 43 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1608316040 places.history.expiration.transient_current_max_pages: 144831 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.arch: x86_64-msvc plugin.flash.blockliststate: 0 plugin.flash.desc: Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi: 374 plugin.flash.lastmod_lo: 1114040892 plugin.flash.path: C:\Windows\system32\Macromed\Flash\NPSWF64_32_0_0_465.dll plugin.flash.version: 32.0.0.465 plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.120643 privacy.history.custom: true privacy.purge_trackers.date_in_cookie_database: 1598800505338005 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.socialtracking.notification.counter: 1 privacy.socialtracking.notification.enabled: false privacy.socialtracking.notification.lastShown: 1572106302933 security.remote_settings.crlite_filters.checked: 1608667370 security.remote_settings.intermediates.checked: 1608393442 security.sandbox.content.tempDirSuffix: {ca09ecae-df6c-4801-bb3a-e87881f068a0} security.sandbox.plugin.tempDirSuffix: {9440cecf-8a71-4e48-b7d7-689df58065d0} services.sync.declinedEngines: services.sync.engine.addresses.available: true signon.importedFromSqlite: true signon.rememberSignons: false signon.usage.hasEntry: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1607638697 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart: false fission.autostart.session: false

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.29 Version in use: 4.29

NSS Expected minimum version: 3.59 Version in use: 3.59

NSSSMIME Expected minimum version: 3.59 Version in use: 3.59

NSSSSL Expected minimum version: 3.59 Version in use: 3.59

NSSUTIL Expected minimum version: 3.59 Version in use: 3.59

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6

Startup Cache

Disk Cache Path: C:\Users\<username>\AppData\Local\Mozilla\Firefox\Profiles\f5k4mrr1.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Printing

Modified print settings

print_printer: EPSON ET-2750 Series print.printer_EPSON_ET-2750_Series_-_JT.print_bgcolor: false print.printer_EPSON_ET-2750_Series_-_JT.print_bgimages: false print.printer_EPSON_ET-2750_Series_-_JT.print_duplex: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_bottom: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_left: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_right: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_top: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_evenpages: true print.printer_EPSON_ET-2750_Series_-_JT.print_footercenter: print.printer_EPSON_ET-2750_Series_-_JT.print_footerleft: &PT print.printer_EPSON_ET-2750_Series_-_JT.print_footerright: &D print.printer_EPSON_ET-2750_Series_-_JT.print_headercenter: print.printer_EPSON_ET-2750_Series_-_JT.print_headerleft: &T print.printer_EPSON_ET-2750_Series_-_JT.print_headerright: &U print.printer_EPSON_ET-2750_Series_-_JT.print_in_color: true print.printer_EPSON_ET-2750_Series_-_JT.print_margin_bottom: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_left: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_right: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_top: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_oddpages: true print.printer_EPSON_ET-2750_Series_-_JT.print_orientation: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_page_delay: 50 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_data: 1 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_height: 11.00 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_name: print.printer_EPSON_ET-2750_Series_-_JT.print_paper_size_unit: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_width: 8.50 print.printer_EPSON_ET-2750_Series_-_JT.print_resolution: 360 print.printer_EPSON_ET-2750_Series_-_JT.print_reversed: false print.printer_EPSON_ET-2750_Series_-_JT.print_scaling: 1.00 print.printer_EPSON_ET-2750_Series_-_JT.print_shrink_to_fit: true print.printer_EPSON_ET-2750_Series_-_JT.print_to_file: false print.printer_EPSON_ET-2750_Series_-_JT.print_to_filename: print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_bottom: 12 print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_left: 12 print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_right: 12 print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_top: 12 print.printer_EPSON_ET-2750_Series.print_bgcolor: false print.printer_EPSON_ET-2750_Series.print_bgimages: false print.printer_EPSON_ET-2750_Series.print_duplex: 2 print.printer_EPSON_ET-2750_Series.print_edge_bottom: 0 print.printer_EPSON_ET-2750_Series.print_edge_left: 0 print.printer_EPSON_ET-2750_Series.print_edge_right: 0 print.printer_EPSON_ET-2750_Series.print_edge_top: 0 print.printer_EPSON_ET-2750_Series.print_evenpages: true print.printer_EPSON_ET-2750_Series.print_footercenter: print.printer_EPSON_ET-2750_Series.print_footerleft: &PT print.printer_EPSON_ET-2750_Series.print_footerright: &D print.printer_EPSON_ET-2750_Series.print_headercenter: print.printer_EPSON_ET-2750_Series.print_headerleft: &T print.printer_EPSON_ET-2750_Series.print_headerright: &U print.printer_EPSON_ET-2750_Series.print_in_color: true print.printer_EPSON_ET-2750_Series.print_margin_bottom: 0.5 print.printer_EPSON_ET-2750_Series.print_margin_left: 0 print.printer_EPSON_ET-2750_Series.print_margin_right: 0 print.printer_EPSON_ET-2750_Series.print_margin_top: 0.5 print.printer_EPSON_ET-2750_Series.print_oddpages: true print.printer_EPSON_ET-2750_Series.print_orientation: 0 print.printer_EPSON_ET-2750_Series.print_page_delay: 50 print.printer_EPSON_ET-2750_Series.print_paper_data: 1 print.printer_EPSON_ET-2750_Series.print_paper_height: 11 print.printer_EPSON_ET-2750_Series.print_paper_id: 1 print.printer_EPSON_ET-2750_Series.print_paper_name: print.printer_EPSON_ET-2750_Series.print_paper_size_unit: 0 print.printer_EPSON_ET-2750_Series.print_paper_width: 8.5 print.printer_EPSON_ET-2750_Series.print_resolution: 360 print.printer_EPSON_ET-2750_Series.print_reversed: false print.printer_EPSON_ET-2750_Series.print_scaling: 0.8 print.printer_EPSON_ET-2750_Series.print_shrink_to_fit: false print.printer_EPSON_ET-2750_Series.print_to_file: false print.printer_EPSON_ET-2750_Series.print_to_filename: print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_bottom: 12 print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_left: 12 print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_right: 12 print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_top: 12 print.printer_HP_Deskjet_D4100_series.print_bgcolor: false print.printer_HP_Deskjet_D4100_series.print_bgimages: false print.printer_HP_Deskjet_D4100_series.print_duplex: -437918235 print.printer_HP_Deskjet_D4100_series.print_edge_bottom: 0 print.printer_HP_Deskjet_D4100_series.print_edge_left: 0 print.printer_HP_Deskjet_D4100_series.print_edge_right: 0 print.printer_HP_Deskjet_D4100_series.print_edge_top: 0 print.printer_HP_Deskjet_D4100_series.print_evenpages: true print.printer_HP_Deskjet_D4100_series.print_footercenter: print.printer_HP_Deskjet_D4100_series.print_footerleft: &PT print.printer_HP_Deskjet_D4100_series.print_footerright: &D print.printer_HP_Deskjet_D4100_series.print_headercenter: print.printer_HP_Deskjet_D4100_series.print_headerleft: &T print.printer_HP_Deskjet_D4100_series.print_headerright: &U print.printer_HP_Deskjet_D4100_series.print_in_color: true print.printer_HP_Deskjet_D4100_series.print_margin_bottom: 0.5 print.printer_HP_Deskjet_D4100_series.print_margin_left: 0.5 print.printer_HP_Deskjet_D4100_series.print_margin_right: 0.5 print.printer_HP_Deskjet_D4100_series.print_margin_top: 0.5 print.printer_HP_Deskjet_D4100_series.print_oddpages: true print.printer_HP_Deskjet_D4100_series.print_orientation: 0 print.printer_HP_Deskjet_D4100_series.print_page_delay: 50 print.printer_HP_Deskjet_D4100_series.print_paper_data: 1 print.printer_HP_Deskjet_D4100_series.print_paper_height: -1.00 print.printer_HP_Deskjet_D4100_series.print_paper_name: print.printer_HP_Deskjet_D4100_series.print_paper_size_unit: 0 print.printer_HP_Deskjet_D4100_series.print_paper_width: -1.00 print.printer_HP_Deskjet_D4100_series.print_resolution: 600 print.printer_HP_Deskjet_D4100_series.print_reversed: false print.printer_HP_Deskjet_D4100_series.print_scaling: 0.65 print.printer_HP_Deskjet_D4100_series.print_shrink_to_fit: false print.printer_HP_Deskjet_D4100_series.print_to_file: false print.printer_HP_Deskjet_D4100_series.print_to_filename: print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_left: 0 print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_right: 0 print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_top: 0 print.printer_HP_Photosmart_6520_series.print_bgcolor: false print.printer_HP_Photosmart_6520_series.print_bgimages: false print.printer_HP_Photosmart_6520_series.print_duplex: -437918235 print.printer_HP_Photosmart_6520_series.print_edge_bottom: 0 print.printer_HP_Photosmart_6520_series.print_edge_left: 0 print.printer_HP_Photosmart_6520_series.print_edge_right: 0 print.printer_HP_Photosmart_6520_series.print_edge_top: 0 print.printer_HP_Photosmart_6520_series.print_evenpages: true print.printer_HP_Photosmart_6520_series.print_footercenter: print.printer_HP_Photosmart_6520_series.print_footerleft: &PT print.printer_HP_Photosmart_6520_series.print_footerright: &D print.printer_HP_Photosmart_6520_series.print_headercenter: print.printer_HP_Photosmart_6520_series.print_headerleft: &T print.printer_HP_Photosmart_6520_series.print_headerright: &U print.printer_HP_Photosmart_6520_series.print_in_color: true print.printer_HP_Photosmart_6520_series.print_margin_bottom: 0.5 print.printer_HP_Photosmart_6520_series.print_margin_left: 0.5 print.printer_HP_Photosmart_6520_series.print_margin_right: 0.5 print.printer_HP_Photosmart_6520_series.print_margin_top: 0.5 print.printer_HP_Photosmart_6520_series.print_oddpages: true print.printer_HP_Photosmart_6520_series.print_orientation: 0 print.printer_HP_Photosmart_6520_series.print_page_delay: 50 print.printer_HP_Photosmart_6520_series.print_paper_data: 1 print.printer_HP_Photosmart_6520_series.print_paper_height: -1.00 print.printer_HP_Photosmart_6520_series.print_paper_name: print.printer_HP_Photosmart_6520_series.print_paper_size_unit: 0 print.printer_HP_Photosmart_6520_series.print_paper_width: -1.00 print.printer_HP_Photosmart_6520_series.print_resolution: 600 print.printer_HP_Photosmart_6520_series.print_reversed: false print.printer_HP_Photosmart_6520_series.print_scaling: 0.80 print.printer_HP_Photosmart_6520_series.print_shrink_to_fit: false print.printer_HP_Photosmart_6520_series.print_to_file: false print.printer_HP_Photosmart_6520_series.print_to_filename: print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_bottom: 13 print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_left: 12 print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_right: 12 print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_top: 13 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -437918235 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true 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print.printer_Send_To_OneNote_2013.print_bgcolor: false print.printer_Send_To_OneNote_2013.print_bgimages: false print.printer_Send_To_OneNote_2013.print_duplex: -437918235 print.printer_Send_To_OneNote_2013.print_edge_bottom: 0 print.printer_Send_To_OneNote_2013.print_edge_left: 0 print.printer_Send_To_OneNote_2013.print_edge_right: 0 print.printer_Send_To_OneNote_2013.print_edge_top: 0 print.printer_Send_To_OneNote_2013.print_evenpages: true print.printer_Send_To_OneNote_2013.print_footercenter: print.printer_Send_To_OneNote_2013.print_footerleft: &PT print.printer_Send_To_OneNote_2013.print_footerright: &D print.printer_Send_To_OneNote_2013.print_headercenter: print.printer_Send_To_OneNote_2013.print_headerleft: &T print.printer_Send_To_OneNote_2013.print_headerright: &U print.printer_Send_To_OneNote_2013.print_in_color: true print.printer_Send_To_OneNote_2013.print_margin_bottom: 0.5 print.printer_Send_To_OneNote_2013.print_margin_left: 0.5 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FF auto-updated to 89.0.1, now a site won't work, would like to RESTORE deleted/cleared COOKIES (?!?!) for that site to see if it will help cuz deleted the cookie for it made things worse! Doesn't work under Private FF session either!!

Specifics: I am the Webmaster of (we use WIX to create/manage it) 12cdrc.org and it is working fine using Edge, Chrome, Brave, but no longer works correctly (since 89.0.1, I think happened late last night early this morning on my system) update. Most of the page loads, but the Calendar and display tweets sub-windows will not load! It will be obvious to all where they should be displaying but are not!

So, I tried removing 12cdrc.org cookies. Things got worse! Now the Login won't work either, where I was logged in as my user for the site prior to that.

I tried a Private window/session, and the Login function does work, the Calendar does show, but the tweets sub-section/window still does not display/function.

Background: This is not the first website to malfunction using Firefox... Previous version updates broke the rescuemichigan.com website (none of the pull-down menu functions work, but work fine on/with Brave, Chrome, Edge)! Also mewe.com acts up using FF at times, but a clear of the mewe.com related cookies and relogin at mewe via FF clears up the issues of things not wanting to display correctly or fully on mewe using FF - which is why I thought clearing 12cdrc.org cookies would help in this case (but did not, again, made the malfunctioning worse)!

This makes little sense. I even tried doing D/L of full 89.0.1 install, didn't help.

I'd like to try and RESTORE COOKIES (last thing I want to do is clear all data/cookies for FF) for 12cdrc.org from manual offload of all my userid appdata folder/sub-folders to an external drive (or perhaps appdata backup to Norton cloud backup done a few weeks ago)! But I do not know where to look. Was about to go to my external drive and do complete file search of "12cdrc*.*" to see what would return when I thought I could search Mozilla/FF Help on "Restore Cookies" but only very old question for very old version of FF showed up and it said "IF STILL NEED HELP ASK NEW QUESTION" so here I am doing so!!!

Again, all sites (12CDRC.org, MeWe.com, and RescueMichigan.com) ALL WORK 100% error/issues free using Brave, Chrome, Edge, so this is FIREFOX SPECIFIC and all these issues have started under/after recent FF updates and/or gotten worse, not fixed/better, under updates/upgrades!!!!

Appreciate any Help... 1) like I said, where the Cookies are hidden that I might then recover them from previous save 2) other suggestions?!?!?!

My Sessions and Session Boss know I have all my tabs open presently. I can't see the tabs & I can't right click a bookmark and see a 2nd tab open. I had the tabs at the top and just under the bookmarks bar. Now it is just one long blank bar. I disabled and then re-enabled proton, which is the worst upgrade experience ever. I changed to a simple theme, still no tabs. I downloaded the previous version 88, but it will start a new profile. I just want where I was 2 hours ago. I'll attach an image of the left upper screen with the blank tab bar.

For a couple of days I cannot get Firefox to run normally again. It is stuck in a weird looking state as showed in the screencap attached. It opens and I can click on some buttons from the interface but I cannot close it or enter settings, cannot browse or anything, it opens but its functionality is completely broken... I suspect this is following a recent windows update but I'm not sure...

Tried starting it in safe mode and refreshing the browser but it did not work. about:config does not work. I can type in the address bar but when I hit enter nothing happens.

Any suggestions of how could this be fixed without reinstalling it?

Thanks.

I have 72.0.2 64 bit browser and it’s worked perfectly for about 3 years with my Word Press account a couple of nights ago I was using it as usual, the next morning I went to open one of my blogs to edit on Word Press and the page begins to open but then it stops leaving a blank white page with the typical ? Mark in the lower right corner for help. I've tried several things to find out what happened but nothing helps. All features on my Word Press account function fine just not Edit! Any Ideas? TY Very Much.

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro.

I've tried the following to fix this: I've cleaned out my cache and cookies. In Preferences/Languages/Fonts I've changed the san-serif type to Arial (helped some but not all); I've unchecked and then checked again "Allow pages to choose their own fonts, instead of your selection above." I've started looking at the html code to figure out the font settings but I really just need to have a functioning brower.

Any thoughts? I'd be very grateful. It's impacting my work, and I'm having to use other browers, which function without issues - but I like Firefox! This is a bummer. Thanks!

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the way I want(translating the web page right there and not translating it through Google Translate).

First of all: I tried to "give feedback" first, by going to that crowdicity website. I had to create an account, then I created an "idea" but it wasn't even allowed by the mods.

The 89 design is not user friendly, it takes away too much of my screen. I want to see the website, not some bloated tabs. And what on earth is meant by unsupported in the customize menu when I try to select compact? I always recommendet Firefox, among my friends and family as well as among my customers. Since day 1 I was with you, but this is just the absolute opposite of user friendliness. Even Microsoft Edge shows more of the actual website, I'm trying to look at. No "unsupported" compact mode needed, it is already even less obstrusive than that.

There were so many users who begged you not to do this. But you didn't listen. I want to be nice and kind but you gotta listen to your users, not just rely on your telemetry data. If someone chooses to install Firefox, a lot of people have the ability and knowledge to turn off that stuff. Those are your most loyal users. Listen to them.

Edit: Rewritten from scratch on Wednesday, June 16, 2021:

I am running the new Firefox 89.0 on Linux. Under the Edit menu, the Preferences option is now called Settings.

Please open Settings and search for site data. This displays the pertinent settings for Cookies and Site Data, and for History.

A Web SDR site is a website that gives each of its visitors the ability to tune a Software Defined Radio chip to a different frequency, independent of other users' listening preferences. The audio is streamed back to the user.

It requests that the user supply a user name, often a ham radio operator's callsign. This is used to display on the radio dial where each user is listening. If a name is missing, the user's IP address is used.

A cookie is stored with the user name, and if that cookie survives to the next visit to the site, the name does not have to be re-entered.

The web SDR can allow users to save custom memory presets, and cookies are said to be used to save memory presets "on your computer," and not on the server.

I had set cookie preferences for each site to always allow cookies, and my username was indeed carried over from one browser session to another. But my presets were never saved.

I finally discovered that it was not a cookie, but offline site data storage on my computer that retains these presets.

Under the History section in Preferences of earlier versions of Firefox, I told Firefox to use custom settings, and then I had set first- and third-party cookies to be allowed for the session. I told Firefox to Clear history when it closes, and in the "Settings ..." dialog, I unchecked everything but cache and offline site data. Only cache and offline site data were deleted.

The History section in Settings in FF 89.0 is still set for Firefox to use custom settings, but cookie options are not listed. I still tell Firefox to Clear history when it closes, and the "Settings ..." dialog is the same.

In the Cookies and Site Data section in Settings, I tell Firefox to Delete cookies and site data when it is closed. In the "Exceptions ..." dialog, I enter the address of the website and hit "Always" for everything entered, to save the site's cookies and data from the bulldozer.

It occurred to me that there are two duplicate means to clear cookies and site data.

I went to History and opened the "Settings ... " dialog again and cleared the checkbox for offline site data.

NOW my stored memories on the Web SDR sites are still here! In Firefox 89, do not use History's Clear history when Firefox closes to delete cookies or site data, for that will blow away the cookies that were saved in the Cookies and Site Data's Exceptions!

The browser was overhauled, and History's handling of cookies and site data became obsolete.

I do have a question here: If I am on a site, I can click on the lock in the address bar to retrieve a series of screens that lead me to the Security tab, and to its left, the Permissions tab. By selecting the Permissions tab, I can set the site's permissions for cookies and for persistent storage of site data.

If I set to allow cookies and allow site data in Permissions, does that enter the site address into the Settings' Cookies and Site Data's Exceptions dialog? Or must I still copy the address of the site and go to Settings and enter that in Exceptions also?

A link to my previous thread: https://support.mozilla.org/en-US/questions/1339912

Recap: I was having what I believe were some kind of syncing issues, where none of my passwords would autofill, and I couldn't save new login information, and was getting logged out of websites that I would normally be perma-logged in to. At the same time, I have also been having connectivity issues where FF loses connection to my internet for around 5 minutes. Sometimes it would fix itself and other times I'd have to restart FF. Meanwhile, Chrome would run fine in the background so I know it's not my actual wifi but it's specific to FF.

I have tried the FF "refresh" and when that didn't fix it, I tried a full uninstall/reinstall which fixed my syncing/password autofill issues but not my connectivity issues.

Any other ideas? I'm super bummed about this because I've used FF for many years and been so happy with it and have convinced so many friends to jump ship from Chrome over to FF. But I don't have time to keep troubleshooting this and it's looking more and more like I'll have to switch over to Chrome if I want to have a normal workday without frustrations and interruptions.

I don't now what happened but my tab bar has a different look to it now. Possible a Firefox update changed the look of my tab bar, but nonetheless, it is now harder to see the tab bar. It seems to have a more transparency look to it making it harder to see the tabs. How do I change the tab bar look to what it used to look like, which was easier to see? Can someone help? Thank you.

Hello guys. I'm using RPi 4 8gb w/ Raspberry Pi OS latest version and while I'm taking my course the videos are not playing(I tried in Firefox ESR and Chromium). I already ask for support to Udemy Support and they told me that the problem was not on their part. I tried researching the problem but i can't seem to find the right solution so I came here hoping someone would help me fix the issue.

I hope I make my statement clear to you because English is not my native language. Thank you.

Here is the image of the error.

I got an automatic update to 89.0 (Windows 64-bit). How do I copy the URL easily in this version? (The little dot menu in the URL bar that was so easy to copy, send to another device, etc.) is gone.

I am trying to read and respond to comments on articles on the Foxnews.com site. I have been doing this for a long time, Suddenly I can not.

Using iMac with latest SW. Firefox latest version. Also tried Chrome and Safari.

When I go to their home page my computer is logged in as usual automatically. However when I click on an article it displays the article but the comments section is never displayed and my computer is not logged on on that page, Nor is there a button to login again.

I have turned off tracking protection. And listedf the website as to allow ads etc I think, Not sure about the latter,

Baffling me. Any help would be nice.

Hello at Firefox community help,

I am wanting to open a website program on our local Australian SBS TV - SBS On- Demand but the site will not open due to the following displayed message -

Video Playback Error Sorry, we’ve encountered an error playing this video. If you have an ad blocker turned on, try turning it off or whitelisting our website before trying again. This may prevent you from loading videos. Australian Motocross Championship: Wonthaggi - Full replay Sport

The web site program link is - https://www.sbs.com.au/ondemand/video/1876116035922/australian-motocross-championship-wonthaggi-full-replay

Can someone help with the sequence of steps to tell me how to locate the Firefox Ad blocker and edit the Ad blocker details to allow SBS On-Demand to play - https://www.sbs.com.au/ondemand/

I am currently using a Win10 PC

Thanks Grant

Firefox in windows will not let me login to my outlook account. Sight comes up, loads username and password but the login button is not active and does nothing. All products are up to date.

I have tried several solutions I found but nothing seems to apply to me.

tony_in_bc@hotmail.com

Hello,

I keep getting Microsoft Windows Message telling me Firefox is running unnecessarily in the background. this is causing the battery to drain faster than normal. I kill it in the task manager but, it restarts a few seconds later.

Windows shows Firefox starts running in the background when windows starts. its running 89% in the background, my use is only 10% there is another 1% of unknown use. This background use of Firefox is also using 58% of the CPU causing other apps and programs, games I'm running to lag hang or stop.

I have uninstalled Firefox and used a cleaner to remove all leftover files, folders and registry keys then, rebooted, ran the cleaner again then, rebooted again then, reinstalled Firefox using a fresh install file. It's still running in the background.

I need to know how to stop Firefox from starting up and running in the background.

I even tried disabling Firefox updater and Firefox maintenance in the boot menu, that didn't stop Firefox from running in the background; doing that did lower the CPU use by Firefox 10%

Thank You