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Disabling "run studies" telemetry breaks websites?!?

This is pretty shady Mozilla. When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest: … (read more)

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

Archived 14 216

I am unable to load tiktok on Firefox.

Is there a fix or workaround? https://www.tiktok.com/@topclassactions/video/7571977168515796237?lang=en&platform=activecampaign&utm_source=email&utm_medium=ac… (read more)

Archived 9 196

ABOUT:BLANK empty page when I search.

Why when I search ABOUT:BLANK TAB, an empty page displays instead of the site I am searching for? I then have to go back and try again and again until it finally displays… (read more)

Why when I search ABOUT:BLANK TAB, an empty page displays instead of the site I am searching for? I then have to go back and try again and again until it finally displays.

Cleared Cache, searched for extensions and not sure what to look for...they were verified by apple to be "normal". What else? Macbook Air 2023 running Sonoma 14.8.1

Open 8 49

Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Solved Archived 5 215

Cannot compose/reply email in Outlook

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. … (read more)

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. A new, empty draft gets created. But there is no way I can create a new email. Problem does not occur on other browsers. If I open a "New Private Window" and sign in to Outlook, I can then create the email there, but after a while the same problem occurs in that window too. Tried clearing Firefox cache temp files and cookies, but that did not resolve the problem. Using web based Outlook, Windows 10. Firefox is up to date.

Any suggestions?

Archived 5 107

Have to refresh firefox every couple of days.

Every couple of days I am unable to access my email accounts, facebook and most web pages. The only way I can access them is to refresh Firefox after which all work OK. R… (read more)

Every couple of days I am unable to access my email accounts, facebook and most web pages.

The only way I can access them is to refresh Firefox after which all work OK.

Really like firefox but am getting fed up of having to refresh it constantly any advise you could give would be very much appreciated.

Archived 5 154

fault

Dear Mozilla, your browser has a small error. I want to talk to someone on Facebook who I talk to often, Firefox allows it. For those I rarely talk to, when I put the cur… (read more)

Dear Mozilla, your browser has a small error. I want to talk to someone on Facebook who I talk to often, Firefox allows it. For those I rarely talk to, when I put the cursor on the phone icon, it says that it is not supported. I think this is a bug. Therefore, I have to switch to another browser to talk to someone who rarely talks. Please fix it

Archived 4 99

Issue with zstd compression decompression in Firefox

Hello Mozilla Support Team, I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress conten… (read more)

Hello Mozilla Support Team,

I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress content that is compressed using the zstd (Zstandard) algorithm.

Previously, I could view web pages or resources compressed with zstd without issue, but now they fail to display correctly (or give errors). I have tested this on multiple websites and different systems, which suggests the change is not specific to one site or machine.

Could you please clarify the following:

Has support for zstd‐compressed content been removed or disabled in the recent Firefox version?

If so, are there plans to restore this support in a future release?

Is there a workaround or configuration setting that allows enabling zstd decompression in the meantime?

Thank you for your attention to this matter. I appreciate your help in ensuring this functionality is restored or clarified.

Best regards, Oleh Boiko Windiws 10, FF 144.0.2

Archived 4 244

I can't get logged into mhy YouTube Premium account, some kind of error message keeps comimg up/ Please help

Please help me get logged in to my YouTube Premium account on my Firefox browser. For a long time it's been working fine on Firefox n ow today I get some kind of error me… (read more)

Please help me get logged in to my YouTube Premium account on my Firefox browser. For a long time it's been working fine on Firefox n ow today I get some kind of error message when I try to log in.

Archived 3 119

Page not redirecting when putting in correct username and password

Hi, I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to … (read more)

Hi,

I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to access the account. I enter the correct information- select login and the page will attempt to load and redirect me to the next page, but unfortunately nothing happens. The page will flash and prompt me to enter the username and password again. I am able to login into my Jpay account using safari, edge, and chrome however those browsers are no longer compatible with the jpay server for video visits. To add- I have purposely input incorrect details and when the page redirects it advises that I have input the incorrect username and password. Lastly, I have tried using several devices that range from a laptop, two different iphone, an ipad and an android tablet, the issue remains the same firefox will not redirect beyond the login screen. I have contacted jpay directly and there is nothing they can do. Please provide any advice on how to fix this issue. It appears to be on the back end. I have attached two snips. One showing i entered my information and clicked login. The next shows my username and password has disappeared after the failed load/ redirect. Thanks!

Archived 3 371

apple tv won't play

When I log in to my Apple tv account on the Firefox browser, it comes up, but won't play the selected program. All other streaming services I subscribe to work fine on Fi… (read more)

When I log in to my Apple tv account on the Firefox browser, it comes up, but won't play the selected program. All other streaming services I subscribe to work fine on Firefox, as did Apple tv until this week. If I try running Apple tv on Google chrome on the same lap top, it works fine too. Ditto on my iPhone using Safari. I'd prefer staying on Firefox to stream Apple tv, but can't make it work at the present time. Can you help?

Open 3 382

Certain Wordpress Buttons Not Displayed in Edit Draft Post Mode

NOTE: I am using Firefox Extended Release Version: 115.23.1esr (64-bit) _____ Hello, When I edit a blog Post in Wordpress, there are critical buttons missing from the to… (read more)

NOTE: I am using Firefox Extended Release Version: 115.23.1esr (64-bit)

_____

Hello,

When I edit a blog Post in Wordpress, there are critical buttons missing from the top-right of the screen, and only 2 of the buttons display, but even they are askew and out of place:

See Image #1.

_____

I have to use an old Brave browser to see the buttons:

See Image #2.

_____

Any help at getting this rectified would be great.

Thank you in advance.

Archived 3 119

Can't login to my AARP.org account using Firefox. However can login using Chrome

I can't login to my AARP.org account using Firefox, even after clearing cookies and site data. However I can login using Chrome. What is the fix for this? My PC is new… (read more)

I can't login to my AARP.org account using Firefox, even after clearing cookies and site data. However I can login using Chrome. What is the fix for this?

My PC is new and using Windows 11 Home Edition.

Archived 3 128