Showing questions for topic:
Showing questions tagged:

Recent update deleted all my bookmarks and history

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow … (read more)

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow me to upload an old data file and I can't restore my previous session. I tried checking both profiles but neither had my information saved and now when I open the about:profiles says "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

I'm scared to try anything else because I don't want to mess anything up further but I really need my tabs and history back.

I restarted my computer and then reopened firefox and it had updated and I noticed my bookmarks were gone but my windows/tabs were open, so I tried to choose a file on the bookmark backup and nothing was happening so I restarted and after that all my history and tabs were gone and I couldn't restore them.

Archived 2 518

Deleted history

I deleted my history and it also deleted all my information. I cannot sign into any thing because it is not sending the code to my phone. Even on other browser I cannot g… (read more)

I deleted my history and it also deleted all my information. I cannot sign into any thing because it is not sending the code to my phone. Even on other browser I cannot get any infomation because the code is not being sent go my phone and I cannot use my email because I cannot get a code to open it. Please Help.

Solved 2 20

Не открывает предыдущую сессию

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подмен… (read more)

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подменой данных в папке sessionstore-backups: запускал браузер - находил эту папку - вставлял нужный файл .jsonlz4 - перезапускал браузер. В таком случае все мои вкладке были на месте НО после закрытия-открытия браузера сессия снова сбрасывается. При очистке браузера, появлялась кнопка "восстановить предыдущие вкладки", восстановление происходило, НО закрыл-открыл браузер - и снова пусто. Пробовал удалить браузер и установить снова - та же проблема. После запуска, если открыть журнал - в разделе недавно закрытые вкладки, недавняя история поиска - пусто, как будто предыдущей сессии вообще не было. Как исправить эту проблему? Примечание - мои закладки, введённые пароли и расширения на месте.

Archived 2 188

Not loading tabs, restart lost tabs, getting wors every day

This keeps happening and is getting worse every day. Firefox is refusing to load tabs sometimes every few hours but recently every few minutes so I have to shut it down a… (read more)

This keeps happening and is getting worse every day.

Firefox is refusing to load tabs sometimes every few hours but recently every few minutes so I have to shut it down and restart it, sometimes when I do I lose all my pinned and non pinned tabs, I can't remember what they are so manually restoring them doesn't work.

There should be a way to backup all tabs so they can be restored when this happens.

FIX IT FFS.

OS: Linux Mint Latest update of Firefox

Archived 2 245

how do i get my bookmarks and tabs back

After an unwanted and un-needed update, all my tabs closed and I can't find them again. Then after rolling the browser back to a previous version, now all of my bookmarks… (read more)

After an unwanted and un-needed update, all my tabs closed and I can't find them again. Then after rolling the browser back to a previous version, now all of my bookmarks are gone. I want them back where are they on the hard drive.

Open 2 30

Bookmarks

Dell just installed the Win 11Pro and a new security system on my PC. My Bookmarks disappeared. Can you help? The Recover Bookmarks instructions don't work, or I'm not … (read more)

Dell just installed the Win 11Pro and a new security system on my PC. My Bookmarks disappeared. Can you help? The Recover Bookmarks instructions don't work, or I'm not following the instructions.

Archived 2 177

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks.

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. No… (read more)

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. Nothing has worked.

Open 2 50

Bookmarks lost after Firefox auto-updated

I have followed all the Restore instructions to get my 1 plus years of bookmaarks back. Manage Bookmarks application will not open or show ther ever where any backed up f… (read more)

I have followed all the Restore instructions to get my 1 plus years of bookmaarks back. Manage Bookmarks application will not open or show ther ever where any backed up files. The steps " Manage Bookmarks/Import/Choose File" function never responds or directs me to select a folder. There are two folders on my Desktop that are named Firefox Bookmarks. See attached screenshots.

Archived 1 97

Lost bookmarks

All my bookmarks are dissappear. I tried follow the instructions how to restore, but it's still didn't work. when I select Manage bookmark, Import/back up, select files. … (read more)

All my bookmarks are dissappear. I tried follow the instructions how to restore, but it's still didn't work. when I select Manage bookmark, Import/back up, select files. It pops up an error. Is there any other solutions that you can help me with. thank you very much for your concern and support.

Ted Dinh

Archived 1 70

Firefox is broken

lost all bookmarks and can not add them back. tried the restarting, importing from Google, etc. Sadly I am off of Firefox after more than 20 years using it. Fortunatel… (read more)

lost all bookmarks and can not add them back. tried the restarting, importing from Google, etc. Sadly I am off of Firefox after more than 20 years using it. Fortunately Google works fine for me, but I miss Firfox.

Open 1 117

Mozilla Sync

I did reinstall of the Windows on all the devices I had, PC and laptop. Now I've lost my data bookmarks, password and sites. Please help me out how what I cab do here. … (read more)

I did reinstall of the Windows on all the devices I had, PC and laptop. Now I've lost my data bookmarks, password and sites. Please help me out how what I cab do here.

Archived 1 40

Lost bookmarks after latest update

After the latest Firefox update I've been unable to bring up all the bookmarks I had. I also lost bookmarks on Toolbar. I've followed posted recovery suggestions but hav… (read more)

After the latest Firefox update I've been unable to bring up all the bookmarks I had. I also lost bookmarks on Toolbar. I've followed posted recovery suggestions but haven't had any success retrieving bookmarks. Has this happened to anyone else? What do I do?

Archived 1 168