Showing questions tagged: Show all questions

Crashes

I have so far submitted 36 crash reports and nothing happens. I have tried various suggestions and nothing works. The problem is very annoying as every time I type a a le… (read more)

I have so far submitted 36 crash reports and nothing happens. I have tried various suggestions and nothing works. The problem is very annoying as every time I type a a letter into the search bar, firefox crashes and asked to submit a crash report, which I did. I do like firefox but this is ridiculous. Could you please help fix this problem. Regards Ernest Grafl

Asked by ewg40 2 weeks ago

Last reply by Paul 2 weeks ago

Blank Website

Hi The issue i want to raise is sometimes when I open my business website I show a white blank website. Just the scroller appear on the left side and nothing else. I als… (read more)

Hi

The issue i want to raise is sometimes when I open my business website I show a white blank website. Just the scroller appear on the left side and nothing else. I also tried to open using VPN but the same thing goes on. First i thought i have serve issue but everything is Ok from server end. Then i realize it may the mozilla browser issue which i am using so i decided to contact you.

This is very serious issue for me please support team let me know the exact issue

I am using WIndow 8.1 64 bit

Asked by smithjohny039 2 months ago

Last reply by cor-el 2 months ago

closed tabs keep running in the background

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have bee… (read more)

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have been closed and have just 4 running!!!

This occupies 100% of disk and CPU, and thw laptop stops functioning and freezes!!!!!!

And this happens all the time! How do we make firefox actualy close the tabs properly?? Without having to dig through task managerto close them again one by one?

Asked by azlan1 2 months ago

Last reply by cor-el 2 months ago

Shift key opens developer menu

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page,… (read more)

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page, the crappy thing is this is occuring on my laptop so my keyboard is part of the computer lol

Asked by skateboardface23 5 months ago

Last reply by cor-el 5 months ago

how to add to menu for right click on selected text

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have opti… (read more)

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have options to lookup tracking info (UPS, FedEx, or USPS) for the selected text.

Seems useful if one does lots of shipping, no?

Asked by alabamatoy 3 months ago

Last reply by Paul 3 months ago

Fire Fox Upgrades

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal … (read more)

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal size. I have windows 10.

Asked by curlieqoh 4 months ago

Last reply by Paul 4 months ago

In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (read more)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

can't log in

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I pu… (read more)

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I put my x@gmail.com i put my password and it sends me a code on the same Gmail address... Very simple right? I put my verification code in and it says wrong password for email x@YAHOO.com... WHY DOES IT CHANGE MY EMAIL FROM GMAIL TO YAHOO ? I'M LOSING MY MIND I CAN'T LOG IN ON FRESH WINDOWS INSTALL!!!! I even reinstalled Mozilla, I've cleaned everything there is too be cleaned from the browser and same stupid "feature". Whyyyyyyyy????

Asked by morpheusthelastone 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Do not open the application

After updating my Windows, I had a problem with Firefox and several other programs not opening. Please help me how to fix Firefox. Error phrase : (V The application was u… (read more)

After updating my Windows, I had a problem with Firefox and several other programs not opening. Please help me how to fix Firefox.

Error phrase :

(V The application was unable to start correctly (Oxc0000022). Click OK to close the application.)

Asked by fethi.0032 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Website loading issue

Hi, I was trying to access a webpage, but the browser would refuse to load it. Although I have checked my internet connection and cleared cache, but the same issue popp… (read more)

Hi, I was trying to access a webpage, but the browser would refuse to load it. Although I have checked my internet connection and cleared cache, but the same issue popped up again.

It turned out; the website was not loading. May i know how to solve it. Thanks

Asked by contactalessiam 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Firefox blocking webc3

I have been trying for hours to get Firefox to allow me to use my webcam in the browser but I have uninstalled my browser, factory reset my laptop, removed my antivirus, … (read more)

I have been trying for hours to get Firefox to allow me to use my webcam in the browser but I have uninstalled my browser, factory reset my laptop, removed my antivirus, gone in the website to allow, tried to find a suss certificate (which I don't want to go deleting anyway because I don't want to delete the wrong thing).

If someone can help me it will be appreciated. If you are going to go into registry keys etc please be clear in your instructions how to get there and fix it because whilst I'm not novice I have autism so my understanding might not be the same as an it person. Thanks

Asked by teresa.hepburn2017 10 months ago

Last reply by Helping Firefox 10 months ago

  • Archived

Double authentication connection

Hello over there, I'm trying to enable the double authentication settings and the code I'm receiving from Authy or Google Auth is every time incorrect, even if the sync i… (read more)

Hello over there,

I'm trying to enable the double authentication settings and the code I'm receiving from Authy or Google Auth is every time incorrect, even if the sync is ok. Could you please help? I'm running the last Windows version of FF. Thank you very much in advance.

Asked by ChE 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox seems to be timing out

This past week I have noticed while using google workspace it seems as firefox will time out. This causes my gmail to show errors because it is not connected any longer. … (read more)

This past week I have noticed while using google workspace it seems as firefox will time out. This causes my gmail to show errors because it is not connected any longer. It also seems that when this does happen I can't do anything through the firefox browser such as search or browse the internet until I completely close and re-open firefox. I would like to know what I can do to resolve this issue. I have refreshed, uninstalled and reinstalled, and tried about:config settings that handle "timeouts". Please I need assistance asap with this issue.

Asked by sjsipe 1 year ago

Last reply by cor-el 1 year ago