Showing questions tagged: Show all questions

Crashes

I have so far submitted 36 crash reports and nothing happens. I have tried various suggestions and nothing works. The problem is very annoying as every time I type a a le… (read more)

I have so far submitted 36 crash reports and nothing happens. I have tried various suggestions and nothing works. The problem is very annoying as every time I type a a letter into the search bar, firefox crashes and asked to submit a crash report, which I did. I do like firefox but this is ridiculous. Could you please help fix this problem. Regards Ernest Grafl

Asked by ewg40 1 week ago

Last reply by Paul 1 week ago

Blank Website

Hi The issue i want to raise is sometimes when I open my business website I show a white blank website. Just the scroller appear on the left side and nothing else. I als… (read more)

Hi

The issue i want to raise is sometimes when I open my business website I show a white blank website. Just the scroller appear on the left side and nothing else. I also tried to open using VPN but the same thing goes on. First i thought i have serve issue but everything is Ok from server end. Then i realize it may the mozilla browser issue which i am using so i decided to contact you.

This is very serious issue for me please support team let me know the exact issue

I am using WIndow 8.1 64 bit

Asked by smithjohny039 1 month ago

Last reply by cor-el 1 month ago

  • Solved

crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (read more)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 1 month ago

Answered by ginnynewton 1 month ago

customizing my toolbar and lost access to my extension shortcut menu list button

I was trying to customize the toolbar and I can't recall how, but I lost access to my extension shortcuts through the menu list button on the toolbar. I've been since try… (read more)

I was trying to customize the toolbar and I can't recall how, but I lost access to my extension shortcuts through the menu list button on the toolbar. I've been since trying to get the button back or replace it, to access my extensions that way but I'm not finding any options to get the button back which I find ridiculous because the button is very helpful on the toolbar in utilizing your extensions. I'm kind of a newbie so I'm looking for help in how to get the button back on my toolbar so I can utilize my extensions that way, please. Thanks.

Asked by Yours Truly 3 months ago

Last reply by Yours Truly 2 months ago

maps black out

When I try to access websites that display maps (Google Maps, MapQuest, The Weather Channel radar screen, Gmaps pedometer) they turn black. I have never had this problem … (read more)

When I try to access websites that display maps (Google Maps, MapQuest, The Weather Channel radar screen, Gmaps pedometer) they turn black. I have never had this problem before but in the last few days it happens every time I try to access a map. I checked and do have the latest version of FireFox on my PC.

Asked by seegavin 2 months ago

closed tabs keep running in the background

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have bee… (read more)

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have been closed and have just 4 running!!!

This occupies 100% of disk and CPU, and thw laptop stops functioning and freezes!!!!!!

And this happens all the time! How do we make firefox actualy close the tabs properly?? Without having to dig through task managerto close them again one by one?

Asked by azlan1 2 months ago

Last reply by cor-el 2 months ago

Shift key opens developer menu

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page,… (read more)

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page, the crappy thing is this is occuring on my laptop so my keyboard is part of the computer lol

Asked by skateboardface23 5 months ago

Last reply by cor-el 5 months ago

how to add to menu for right click on selected text

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have opti… (read more)

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have options to lookup tracking info (UPS, FedEx, or USPS) for the selected text.

Seems useful if one does lots of shipping, no?

Asked by alabamatoy 3 months ago

Last reply by Paul 3 months ago

Fire Fox Upgrades

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal … (read more)

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal size. I have windows 10.

Asked by curlieqoh 4 months ago

Last reply by Paul 4 months ago

session manager won't load sessions from session buddy

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to r… (read more)

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to read. Followed by some googling I found that the problem lies with the fact that session buddy files don't have several tags in current tabs in the json file so importing fails. Like mentioned here https://github.com/sienori/Tab-Session-Manager/issues/408#:~:text=Close%20Chrome%20and%20Open%20Firefox,%2C%20and%20click%20%22Open%22. I am a noob and I don't see how that could be fixed, any help, plz?

Asked by blackjack970707 4 months ago

Last reply by blackjack970707 4 months ago

In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (read more)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Firefox keeps crashing but without error message

Since this morning Firefox keeps crashing on my PC, not only tabs, but the whole browser. I've sent countless reports so far. There is no error message. Is there a proble… (read more)

Since this morning Firefox keeps crashing on my PC, not only tabs, but the whole browser. I've sent countless reports so far. There is no error message. Is there a problem with Firefox today, or there may be another issue? Please help, thanks.

Asked by slharim 7 months ago

Last reply by slharim 7 months ago

  • Archived

can't log in

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I pu… (read more)

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I put my x@gmail.com i put my password and it sends me a code on the same Gmail address... Very simple right? I put my verification code in and it says wrong password for email x@YAHOO.com... WHY DOES IT CHANGE MY EMAIL FROM GMAIL TO YAHOO ? I'M LOSING MY MIND I CAN'T LOG IN ON FRESH WINDOWS INSTALL!!!! I even reinstalled Mozilla, I've cleaned everything there is too be cleaned from the browser and same stupid "feature". Whyyyyyyyy????

Asked by morpheusthelastone 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Do not open the application

After updating my Windows, I had a problem with Firefox and several other programs not opening. Please help me how to fix Firefox. Error phrase : (V The application was u… (read more)

After updating my Windows, I had a problem with Firefox and several other programs not opening. Please help me how to fix Firefox.

Error phrase :

(V The application was unable to start correctly (Oxc0000022). Click OK to close the application.)

Asked by fethi.0032 7 months ago

Last reply by cor-el 7 months ago