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Firefox crashes

Since upgrading windows N with the windows media pack, Firefox immediately crashes on opening various different websites - mostly video ones (Netflix, any youtube.com/wat… (read more)

Since upgrading windows N with the windows media pack, Firefox immediately crashes on opening various different websites - mostly video ones (Netflix, any youtube.com/watch...) but also mozilla support. Prior to installing the media pack, youtube videos would play but Netflix would not (but no crashes).

Problem persists in safe mode, with DRM content allowed and not, and with hardware acceleration disabled. Flaser player and video drivers are installed and up to date; Microsoft Silverlight is also installed.

Most recent crash report IDs are:

bp-0a7d8acd-1afe-4eba-bb2d-5dfaf0190224 24/02/2019, 10:14 bp-bf9351db-1243-4ea8-bfcb-8ec560190224 24/02/2019, 10:14 bp-fef6d1c3-cd7e-4935-820e-bda130190224 24/02/2019, 10:14 bp-e52d8e6f-4c27-4ccb-af94-cf4000190224 24/02/2019, 10:14 bp-dd8c5c8f-f180-4afb-80f9-44ac90190224 24/02/2019, 10:14 bp-8eca40c2-3e2d-448f-8ead-36a990190224 24/02/2019, 10:14 bp-459e11ce-d3cb-4d85-807f-804910190224 24/02/2019, 10:14 bp-8551690f-9593-4d56-ba6f-ff5770190224 24/02/2019, 10:14 bp-0f7d679c-c0de-433d-bd7f-dd8ca0190224 24/02/2019, 10:14

Asked by njhartley 2 years ago

Answered by philipp 2 years ago

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Your updates delete my Microsoft Money data. How to prevent?

When I receive an update for FireFox, when it is "allowed" all my data in Microsoft Money is deleted. How can I prevent this? It's a nuisance to be repeatedly re-entering… (read more)

When I receive an update for FireFox, when it is "allowed" all my data in Microsoft Money is deleted. How can I prevent this? It's a nuisance to be repeatedly re-entering all the data every time there's an update.

Asked by Joseph464 2 years ago

Answered by jscher2000 2 years ago

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Cannot sign into a microsoft account on behalf on my collage.

i attend a collage called saint lawrence collage in canada, but recently as of upgrading to windows 10, i cannot access the site, it will always fail when it gets to the … (read more)

i attend a collage called saint lawrence collage in canada, but recently as of upgrading to windows 10, i cannot access the site, it will always fail when it gets to the microsoft part of the login, this issue is isolated to firefox as it works on edge and chrome. bnut i would love to use firefox as it is my favourite browser.

any help would be apprecieated.

Asked by enderking470 11 months ago

Last reply by FredMcD 11 months ago

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Cannot connect to Hotmail

I just installed Firefix, ran CCleaner to clean browser files and Registry. Now when I go to outlook.live I get "Network Protocol Error An error occurred during a connec… (read more)

I just installed Firefix, ran CCleaner to clean browser files and Registry. Now when I go to outlook.live I get

"Network Protocol Error

An error occurred during a connection to outlook.live.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem."

Hotmail was working with Chrome immediately before I installed Chrome.

Asked by robmm76 2 years ago

Last reply by robmm76 2 years ago

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MS 5+ RECENT UPDATES have seriously negatively impacted FF--FORCING USE OF THEIR NEW EDGE BROWSER.

LONG TIME USER..BUT NEVER EXPERIENCEd THIS BEFORE. SINCE MS'S LATEST DISRUPTIVE 5 RECENT UPDATES, INSTALLING THEIR NEW EDGE BROWSER-- IT HAS PRACTICALLY MADE FIREFOX TOTA… (read more)

LONG TIME USER..BUT NEVER EXPERIENCEd THIS BEFORE.

SINCE MS'S LATEST DISRUPTIVE 5 RECENT UPDATES, INSTALLING THEIR NEW EDGE BROWSER-- IT HAS PRACTICALLY MADE FIREFOX TOTALLY IMPOTENT OR USELESS. CANNOT ACCESS ALMOST ANY LINK OR WEBSITE ANY MORE.

HAVE NO CHOICE BUT TO COPY & PASTE LINK THEN OPEN IN EDGE IN ORDER TO FUNCTION.

WHAT HAVE THEY DONE AND WILL FIREFOX RESOLVE THIS SOON? pLEASE ACKNOWLEDGE.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Angelsdtp 1 year ago

Answered by FredMcD 1 year ago

  • Archived

I've set up Firefox's to sync to 2 computers, but they are now duplicating the other bookmarks, and are causing me to have multiple copies of the same bookmark

My bookmarks tab has started to duplicate itself. Not the folders itself- but the websites are duplicating, so if I have to search for one I will have 200 of the same we… (read more)

My bookmarks tab has started to duplicate itself. Not the folders itself- but the websites are duplicating, so if I have to search for one I will have 200 of the same website coming up, when I only want to see one of it and then the rest of the search.

Asked by ross.s.taylor 2 years ago

Last reply by FredMcD 2 years ago