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  • Archived

cannot get rid of master password window log in

Hi, I signed for a master password in Firefox. When the window appears to ask me to insert it, I do but it doesn't work. Then I try to reset it with this link: chrome://p… (read more)

Hi, I signed for a master password in Firefox. When the window appears to ask me to insert it, I do but it doesn't work. Then I try to reset it with this link: chrome://pippki/content/resetpassword.xul into but it doesn't work either as nothing appears after hitting enter. I want to get rid of this annoying pop up window as I'm sure I'm entering the right password but it's always denied. Thank you very much!

Asked by pacanes 1 year ago

Last reply by pacanes 1 year ago

  • Archived

Cannot remove master password

I can't remove my master password from my Firefox profile. The pop-up shows up asking for my password, but the remove button does nothing. I can't change my master passwo… (read more)

I can't remove my master password from my Firefox profile. The pop-up shows up asking for my password, but the remove button does nothing. I can't change my master password from it's current setting. A pop up comes up saying "Cannot change master password".

I've tried refreshing Firefox. I've tried copying login.json key4.db to a new profile. I've tried upgrading Firefox. I've tried both Nightly and regular release Firefox. I've read every article on the Mozilla support website based on a search for this problem.

Please help. How do I recover all my passwords to a fresh profile?

Asked by oconnore 1 year ago

Last reply by McCoy 1 year ago

  • Archived

I did a dumb thing...I reset master password

Hi, I reset the master password for Firefox and I didn't process that all the saved passwords would erase (I was tired and did not fully read the warning before I pressed… (read more)

Hi,

I reset the master password for Firefox and I didn't process that all the saved passwords would erase (I was tired and did not fully read the warning before I pressed "ok"). Is there any way to go back to the list of the saved passwords (like "go back to a previously restored version")?

Thank you for any help you can provide.

Asked by paris_engle 1 year ago

Last reply by paris_engle 1 year ago