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new tabs popping up

I've noticed this happening in the past week. Example #1 I used Google search to look for Japanese dogs & clicked on Wikipedia In addition a tab on debt popped up o… (read more)

I've noticed this happening in the past week. Example #1 I used Google search to look for Japanese dogs & clicked on Wikipedia In addition a tab on debt popped up on its own. Here's a link to it: https://go.debthelpguide.com/api/offer

Example #2 I logged into citi.com to check my credit card activity In addition a tab which was of a sexual nature popped up on its own. I was so shocked I didn't think of saving a link for it.

It doesn't happen on all tabs I am using. Thank you in advance for your help.

Asked by Dolly 11 months ago

Answered by FredMcD 11 months ago

  • Archived

How do I get rid of this? I've tried everything! goto-searchitnow.global.ssl.fastly.net/v1/hp?aid=437038&data=aWlkPTQ2JnVpZD03NTc5NzYxNg==&dt=17062493096&tb=1

I have tried everything that I can find to get rid of that damn searchitnow, which replaced my preferred Google Search. I've looked for downloads, extensions, everything.… (read more)

I have tried everything that I can find to get rid of that damn searchitnow, which replaced my preferred Google Search. I've looked for downloads, extensions, everything. I've checked to make sure Google is my preferred search engine, and on and on. There is nothing. I have run Malwarebytes several times and it comes up clean.

How do I get this off my Mac? I am running OS X El Capitan 10.11.6.

Asked by tmcnamee 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Malware! My Facebook & Google accounts, have been significantly compromised! This may include a deeper hack into the OS (?). Words "appear", messages get "sent" before I even press "send". Often the document is still in edit mode!

bold textMalware! My Facebook & Google accounts, (have been significantly compromised! This may include a deeper hack into the OS (?). Words just "appear", the mes… (read more)

bold textMalware! My Facebook & Google accounts, (have been significantly compromised! This may include a deeper hack into the OS (?). Words just "appear", the messages get sent before I even press "send". Often the document is still in edit mode! When I do "send", I find that multiple duplicates were sent! What happened & what can I do about it?? Page frames flicker then realign. I don't trust fb anymore & What should I do? Both fb & google!! Google has most of my passwords! I've been watching it all degrade. Is the "Droid" Malware is suspected of anything.

Asked by KenBowler 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

retrieve history old connected services

Hi, My repaired computer came back today. Under https://accounts.firefox.com/settings/ Connected Services I found an entry <Firefox Mobile 95, Android 10> that sign… (read more)

Hi, My repaired computer came back today. Under https://accounts.firefox.com/settings/ Connected Services I found an entry <Firefox Mobile 95, Android 10> that signed into my account while the machine was under repair at the Lenovo repair centre. Not trusting it I immediately removed that account. Now I realize that that intruder might have had access to my passwords in Firefox (the machine was completely dead, so no precautions were possible). And therefore to have proof in the future of illegal access I should have made a screendump of the accounts overview. My question: is there a way to retrieve the history of old, but deleted, connected services to my Firefox account? Thx in advance! Ruurd

Asked by vanderzee 11 months ago

Last reply by Paul 10 months ago

  • Archived

Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit ROP gadget attack blocked

Firefox updated yesterday to ver 90.0.1 (64-bit). Today when I open Firefox browser, Malwarebytes blocks an exploit with thiis message: Malwarebytes www.malwarebytes.com… (read more)

Firefox updated yesterday to ver 90.0.1 (64-bit). Today when I open Firefox browser, Malwarebytes blocks an exploit with thiis message: Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/21/21 Protection Event Time: 1:37 PM Log File: 577494dc-ea4a-11eb-a649-54bf641896a0.json

-Software Information- Version: 4.4.2.123 Components Version: 1.0.1358 Update Package Version: 1.0.43331 License: Premium

-System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System

-Exploit Details- File: 0 (No malicious items detected)

Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, ,

-Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit ROP gadget attack blocked File Name: URL:


(end)


When I open in safe mode, no problem. I can not find the extension causing the problem

Asked by ItBme 1 year ago

Last reply by ItBme 1 year ago

  • Solved
  • Archived

why did my firefox crash

bp-186b028e-4571-4ea8-8dd6-e13c40211120 bp-b9a18a59-0808-43e2-a103-0c4580211120 bp-88a97ccf-6ac8-4669-9265-a1e3b0211120 bp-1c47ef47-258a-4ad6-92ee-97aee0211120 bp… (read more)

bp-186b028e-4571-4ea8-8dd6-e13c40211120

bp-b9a18a59-0808-43e2-a103-0c4580211120

bp-88a97ccf-6ac8-4669-9265-a1e3b0211120

bp-1c47ef47-258a-4ad6-92ee-97aee0211120

bp-8652fdde-3903-4415-8dc8-10cf20211120

bp-13ade298-bb74-45ca-8912-af80c0211120

Asked by 2102395503 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox trying to access risky website on PC startup

When I boot my PC, McAfee opens a dialogue box saying 'risky website blocked' quoting Firefox app and showing ip address as 139.45.196.72. even though I haven't opened an… (read more)

When I boot my PC, McAfee opens a dialogue box saying 'risky website blocked' quoting Firefox app and showing ip address as 139.45.196.72. even though I haven't opened any browsers at that point. Help appreciated. Cheers

Asked by Bikertone7 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

new https "trusted partner" redirect opt out

I want to opt out of the new (slower than molasses) "trusted partner redirect" Firefox gave me ONE chance for 3 seconds before closing the option window. This has resulte… (read more)

I want to opt out of the new (slower than molasses) "trusted partner redirect" Firefox gave me ONE chance for 3 seconds before closing the option window.

This has resulted in slowing down an already too slow event in Firefox. This is why users are going to chrome.

It's a great idea as an option. Not a great idea to force it on users.

Thanks for your help,

Asked by BertD FireFox 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Malicious re-direct from unreachable bookmark

I have a series of bookmark that are usable/contactable internally from my work WAN network. These bookmarks are unreachable when using my PC from my home network. No p… (read more)

I have a series of bookmark that are usable/contactable internally from my work WAN network. These bookmarks are unreachable when using my PC from my home network. No problem with that, it's the correct FF behavior.

However, recently selecting one of the unreachable bookmarks results in a re-direct to a third party (malicious) webpage.

How do I change the re-direct address on an unreachable URL? Or default it back to "normal behavior"?

Asked by m.parker 1 year ago

Last reply by m.parker 1 year ago

  • Archived

posible computer breech, someone else, not me, asked for a firefox account for my computer, this came from someone who had breeched my computer

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com) On Dec 3, 2021, at 3:54 PM, Sylvia Sus… (read more)

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com)

On Dec 3, 2021, at 3:54 PM, Sylvia Sussman <... @icloud.com> wrote:

Regarding my previous email , just sent to you today: Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville CA HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. However you responded by offering that individual an account with you, on MY computer--I received tnhe correspondance between you and the breecher ofmy computer. I]Ts happened in April and I have only just figured out what had happened. I fear this individual now has access to my computor. Below is a quote of the response you sent to him/her in Emeryville CA

"Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. Sylvia Sussman ... @mac.com

On Apr 28, 2020, at 5:01 PM, Firefox Accounts <accounts@firefox.com> wrote:


Welcome to the Firefox family

You're signed in and ready to start exploring safely and securely.

Now get the most of Firefox by signing in everywhere you browse.

Connect another device This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support.

Mozilla. 331 E Evelyn Ave, Mountain View, CA 94041 Mozilla Privacy Policy Firefox Cloud Terms of Servicebold text Sylvia Sussman ... @mac.com

Asked by dogrose 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox will no startup

I use firefox and pay for the vpn from firefox. Last week I encountered a ransomware attack. The Firefox immediately quarantined the attack. I am having no issues with… (read more)

I use firefox and pay for the vpn from firefox. Last week I encountered a ransomware attack. The Firefox immediately quarantined the attack. I am having no issues with using the computer. What was affected is Firefox itself. I cannot open Firefox at this point. I get permission denied messages upon launch. I have tried reinstalling a number of times in both the standard login and administrative login environments but I get the same results in both. Where do I go from here? Thanks Pat Imbriglio ...

Asked by imbriglio2 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox now saves files in Download folder in spite Settings set to prevent this

Hackers will be very happy now that Firefox automatically download their malware and backdoors. Thanks to Firefox, hackers will be able to infect millions of world comput… (read more)

Hackers will be very happy now that Firefox automatically download their malware and backdoors. Thanks to Firefox, hackers will be able to infect millions of world computers and install ransomware and make havoc i financial, health, and other industries. Firefox will forever be praised by cybercriminals of the world.

Asked by bkoprivi 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Computer hacked

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. … (read more)

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. I don't know how they did gained access or if they are legitimate or scammers. Name of company is "Instantlivehelps" or Supreme Store. They wanted $350 to unlock the computer, which I have not yet paid. I have firefox, windows 10, and Norton 360 with lifelock and a secure VPN. Is there anything about Firefox that could have helped prevent this and if so, what can I do? I run a store off, so I have to be accessible. Also, I am very much a novice at this. Thanks.

Asked by bob279 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

cross tab bar flashing line and flashing of all open tabs

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS … (read more)

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS 10.10.5 Yosemite, is "blocked" and has a virus. It had an 877 phone number to call but we failed to write it down. She did nothing after that. When I saw that I pressed the red window page kill button, upper left. Got the rotating rainbow ball. . . computer working overtime. Next, Command-W to kill the webpage, nada. Finally, pressed the hardware ON/OFF button behind left side of screen. On SAFE restart I opened my account not hers and found Firefox had thin, white, flashing lines across the tab bar area(full width) and tabs were flashing individually. Every time you open a tab, this happens or possibly when it is accessing. So, I upgraded Firefox, leaving the OLD version intact. Upgrade I NOW notice is the 64 bit version.

Is there a fix out there? or, is this thing "infected" with the CCP virus or something? Fix for it?

I will shut down and re-open the old version and see if it still happens and post an update here.

Asked by schreib 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

firefox files flagged by malwarebytes as a problem

Lately Malwarebytes is flagging firefox files for quarantine. I get messages like these daily now when I never saw any in the past many years of using Firefox and Malware… (read more)

Lately Malwarebytes is flagging firefox files for quarantine. I get messages like these daily now when I never saw any in the past many years of using Firefox and Malwarebytes.

PUP.Optional.DefaultSearch, C:\USERS\LNERE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\BH0PRP7I.DEFAULT-RELEASE\PREFS.JS, No Action By User, 330, 932426, 1.0.39845, , ame, , 298C1EFCC1B7E44E4B7FEF6B0A790457, E4B41F7AB9BEE2D2A4FC8EB93718CC35F6F70DBCF08B84F65ED2E5C4A56A7BEB

PUP.Optional.DefaultSearch, C:\USERS\LNERE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\BH0PRP7I.DEFAULT-RELEASE\PREFS.JS, No Action By User, 330, 932427, 1.0.39845, , ame, , 298C1EFCC1B7E44E4B7FEF6B0A790457, E4B41F7AB9BEE2D2A4FC8EB93718CC35F6F70DBCF08B84F65ED2E5C4A56A7BEB

Asked by LenN 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Microsoft punishes Firefox users by placing account into Pause with green screen

Over a year of not being able to use our home computer in Seattle using Firefox. Microsoft punishes us for using Firefox in Seattle by placing any request or search on F… (read more)

Over a year of not being able to use our home computer in Seattle using Firefox. Microsoft punishes us for using Firefox in Seattle by placing any request or search on Firefox into a full Green Screen labeled PAUSE.

From there left with option to turn computer off. COMCAST Staff say this in not their fault. They receive about $80 month for internet service. My wife and I feel like we are criminals locked up in a high security prison in downtown Seattle, with no way to get out. HELP! HELP! SOS HELP!

... HP Windows Laptop Core i7


edited email from public and search/spam bots view.

Asked by edwardseafeldt 1 year ago

Last reply by FredMcD 1 year ago