Showing questions tagged: Show all questions

Keystrokes to make a copy of a PORTION of a webpage

Firefox interferes with Shift+Control+Command+4 which should give me a drag icon to copy an area of a webpage. Sometimes it works and sometimes Firefox prevents me from … (read more)

Firefox interferes with Shift+Control+Command+4 which should give me a drag icon to copy an area of a webpage. Sometimes it works and sometimes Firefox prevents me from selecting a part of the page to copy and instead opens up a new tab. I don't want a new tab, I want to make a copy of part of a page. How can I disable that "New tab" function so that I can make a copy of part of my screen? Sometimes I have to resort to doing Shift+Control+Command+3 and making a copy of the whole screen, then putting that in an email so I can make a copy of just the portion that I wanted from the page. I am considering switching to SAFARI as my default browser because this makes me so mad.

Asked by TBinLA 3 days ago

new update cause my Mac computer to keep shutting down

new update cause my Mac computer to keep shutting down /edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS. … (read more)

new update cause my Mac computer to keep shutting down



/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by bdoll1919 1 week ago

Hello I am not able to highlight and copy on any articles. Most recent update 125.0.1 on Mac.

I have not been able to highlight and copy ~ even prior to the most recent update. Even using control/ does not work. Really hating this. /edit: moved thread from … (read more)

I have not been able to highlight and copy ~ even prior to the most recent update.

Even using control/ does not work.

Really hating this.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by lladyon 1 month ago

Last reply by cor-el 1 month ago

Enabling video calls on firefox for iOS.

I am now not able to make video calls on my firefox for Mac browser. (It now says "Video calls not supported on this browser). I used this not that long ago, and it worke… (read more)

I am now not able to make video calls on my firefox for Mac browser. (It now says "Video calls not supported on this browser). I used this not that long ago, and it worked. Now it does not for any of my contacts. What can I do to resolve this?




/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you said you have a Mac (using macOS).

Asked by Smilined52 1 week ago

  • Solved
  • Archived

Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (read more)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Asked by larsdrinkrow 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Can't click on any buttons

I've been using Firefox for iOS for several years and know how to use it at a basic level. Just in the last couple of weeks, it doesn't want to open any buttons. That m… (read more)

I've been using Firefox for iOS for several years and know how to use it at a basic level.

Just in the last couple of weeks, it doesn't want to open any buttons. That means if I want to write an email and add an attachment, or I want to post a listing on my Etsy shop and click on 'Add Photos', I click, and nothing happens. Just below this box, in fact, is 'Add images (optional):' and then a button that says 'Browse...'. Nothing happens when I click this button. There's no notification saying pop ups are blocked, just nothing happens.

So I find myself having to close down Firefox and go to Chrome or Safari, over and over again – it's so annoying, because all my passwords are saved on Firefox, so I'm just flicking between them all the time!

Any reasons you can think of? It seems to be up to date? Version is 119.0.1 (64-bit). Thanks!

Asked by ks_francis 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

Unable to play some videos on "The New Daily" (AU) site Error code 242632

There are some videos on this News site; https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/ Error code… (read more)

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

Asked by Bozwell 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

export saved logins from Mac Firefox

I find myself going around in a circle. On my Windows machine, about:logins gives me an option to export data. But on my Macintosh, there is no such option (Firefox ver. … (read more)

I find myself going around in a circle. On my Windows machine, about:logins gives me an option to export data. But on my Macintosh, there is no such option (Firefox ver. 78.15.0esr [64-bit]). This is a very old MacBook Air but Firefox tells me that it (Firefox) is up-to-date.

On this page: Home > Support Forums > Firefox for iOS > exporting printing log in and passwords (https://support.mozilla.org/en-US/questions/1368085#question-reply, I am referred to "Export login data from Firefox" (https://support.mozilla.org/en-US/kb/export-login-data-firefox). But this write-up tells me there is the same export option that doesn't exist.

How do I export this data unencrypted? Any file format would be fine.

Many many thanks, Jeanne


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as your Mac uses macOS.

Asked by JeanneR 8 months ago

Answered by Paul 8 months ago

Firefox Hangs Upon Launch, Cannot Connect to any Websites (Mac Sonoma)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarte… (read more)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Asked by julian.donahue 2 months ago

Last reply by julian.donahue 8 hours ago

  • Solved
  • Archived

Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site nee… (read more)

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site needing a password. I have got latest Firefox. I have uninstalled and re-installed. No change. Any ideas please?!



/edit: moved thread from Firefox for iOS (for iPhone./iPad) to Firefox section as Ventura is macOS and not the mobile iOS.

Asked by GarethW 1 year ago

Answered by cor-el 1 year ago

Facebook no longer loads in Firefox on my Macbook Pro

Facebook will not load on my Macbook pro anymore. I've been using Facebook on my Mac for many years, no problems. About 2 months ago, it stopped loading: "Gah, your t… (read more)

Facebook will not load on my Macbook pro anymore.

I've been using Facebook on my Mac for many years, no problems.

About 2 months ago, it stopped loading: "Gah, your tab crashed."

I went through all the self-help tips, clearing add-ons etc, clearing cache, making sure Firefox and IOS are up to date, etc., nothing works.

I've now migrated to Safari but miss Firefox.

Asked by JonS 1 month ago

Last reply by JonS 1 month ago

  • Archived

Cannot paste in WhatsApp web

Hi, I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and a… (read more)

Hi,

I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and all settings under the lock-logo are set on default. When I clear cookies and site date, it works for a while, but then stops working. It's quite annoying, since I use WhatsApp a lot, also for work related purposed, sharing links etc all the time.

Any idea what the problem is and how I could solve it?

Many thanks for helping out,

Sara

Asked by sara39 9 months ago

Last reply by James 9 months ago