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Firefox crashes

after updating firefox keeps crashing, it will open on safe mode, but not in normal it only shows the report crash and nothing else I tried disabling the extentions, the … (read more)

after updating firefox keeps crashing, it will open on safe mode, but not in normal it only shows the report crash and nothing else I tried disabling the extentions, the plug ins and the hardware acceleration and the result is the same in normal mode it crashes. You recommend to set it to default theme, but this is not possible under safe mode absurd recommendation

Asked by rfregoso 5 years ago

Last reply by FredMcD 5 years ago

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Remove cmptch.com

How to remove partners.cmptch.com. Popups interrupt searches and sometimes cause problems. Keep getting pop-up Firefox 45.02 available. I upgrade and nothing happens. … (read more)

How to remove partners.cmptch.com. Popups interrupt searches and sometimes cause problems.

Keep getting pop-up Firefox 45.02 available. I upgrade and nothing happens.

Asked by earlyaviation 5 years ago

Last reply by jscher2000 5 years ago

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How do I prevent a "Thank you for installing Invisible Hand" tab from loading multiple tabs when I start Firefox?

Have a Macbook Pro and use Firefox. I have disabled and removed Invisible Hand , but it continues to load multiple tabs of "Invisible Hand Getting Started" even after I … (read more)

Have a Macbook Pro and use Firefox. I have disabled and removed Invisible Hand , but it continues to load multiple tabs of "Invisible Hand Getting Started" even after I restart my Mac. How do I get rid of it permanently?

Asked by PSmart 5 years ago

Answered by cor-el 5 years ago

  • Archived

Problem continues - Firefox constantly crashing - can anyone help?

I'm still having this problem. Today it has crashed 5 times. All those times, it hasn't been in use. Just suddenly I see the "Firefox has crashed, this is embarrassing" b… (read more)

I'm still having this problem. Today it has crashed 5 times. All those times, it hasn't been in use. Just suddenly I see the "Firefox has crashed, this is embarrassing" box. I wish someone could shed some light on what's happening so I can fix it.

I've had this problem for as long as I've had this machine. MacBook pro 10.9.5; 2.3 GHz, 16 GB. Have tested all things according to the Firefox "what to do" list. I don't use extensions, themes etc.

This crashing happens even when I'm not doing anything i.e. my machine can be sitting there idle, I come back into the room and see "the Firefox has crashed window". Sometimes it crashes when I'm using another browser. Sometimes it crashes while working in an Adobe application and Firefox is open but not being used.

Here is the report i.d. from the latest crash (May 5th): Crash ID: bp-2e9d421c-a281-4997-9490-37ead2160505 And, here is one from May 5th, in case it has different information that might be helpful: bp-fbb3d21a-0062-4336-8071-e65252160504.txt

I hope someone can help me! Thanks in advance.

Asked by pinecone23 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

On a Mac running Mavericks & Firefox 48.0.1, Firefox always overrules my startup preference and I want to fix it

I have tried all of the fixes I can find on these help pages but every time I set my startup page to Google advanced search, it is overruled and the one-line Firefox sear… (read more)

I have tried all of the fixes I can find on these help pages but every time I set my startup page to Google advanced search, it is overruled and the one-line Firefox search page is there.

Asked by BobKn 4 years ago

Answered by FredMcD 4 years ago

  • Archived

Why does dragging url to Finder now make webloc with url for name?

On a Mac Prior to version 53.0 when I dragged a url from the url bar to Finder, it created a .webloc file whose name was based on the title of the web page. Now the file … (read more)

On a Mac Prior to version 53.0 when I dragged a url from the url bar to Finder, it created a .webloc file whose name was based on the title of the web page. Now the file name is based on the url itself. This is a regression: Urls are much less likely to tell you what you're looking at than web page titles.

Is there a configuration I can use to fix this, or is it a bug?

Asked by griswolf 4 years ago

Last reply by asadotzler 4 years ago

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How do I use iGetter to manage all downloads, not just videos?

I have been using Flash Got and iGetter to download videos online for years. I would like to use iGetter as my default download manager for all types of files. How do I… (read more)

I have been using Flash Got and iGetter to download videos online for years. I would like to use iGetter as my default download manager for all types of files. How do I configure this?

Asked by maxryden 3 years ago

Answered by FredMcD 3 years ago

  • Archived

My Multiple browsers have dissapeared.

Cant even bring up pop up to see my multiple browser profiles using Applications/Firefox.app/Contents/MacOS/firefox-bin -P. How can i recover my browser profiles? They… (read more)

Cant even bring up pop up to see my multiple browser profiles using Applications/Firefox.app/Contents/MacOS/firefox-bin -P. How can i recover my browser profiles? They just dissappeared

Asked by haji0975 3 years ago

Last reply by haji0975 3 years ago

  • Archived

Firefox 61.0.1 scrambles sound playback.

Firefox 61.0.1 OSX 10.9.5 Audio playback problem I'm a helper elf on the Audacity sound editor forum. I posted several example sound clips on my web page. Scroll down to… (read more)

Firefox 61.0.1 OSX 10.9.5 Audio playback problem I'm a helper elf on the Audacity sound editor forum. I posted several example sound clips on my web page.

Scroll down to - Clips - Professional.

http://www.kozco.com/tech/audacity/audacity.html

All these clips were intended to be single track tagged "mono" so they play to left and right speakers.

The fourth track "Roman Mars" plays to left and right speakers as intended. The four other tracks

play to Left only, only on one machine, and only in Firefox. 

Safari works fine, all my other machines work OK, and friend's machines work OK. The clips all play to Left and Right.

This problem pops up on other MP3 sound samples as well. There doesn't seem to be anything common except the browser. Everyone is baffled.

Koz

Asked by kozikowski 2 years ago

Last reply by kozikowski 2 years ago

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Firefox crashes

hi i have a .... to me ... big problem. firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away. firefox just crash… (read more)

hi i have a .... to me ... big problem.

firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away.

firefox just crashes before its had a chance. downloaded new and same thing happens. a crash report comes up but i can't get the report written before its gone.

installed new version of mozilla. still persists

so i followed the prompts form here, "You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum."

and i get this, Crash ID: bp-74f92cba-0ebf-43ba-a7bc-2a1871171126

can you help me pls. thnx brian

Asked by just plain old brian 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Cannot log-in to my Onedrive account no matter what I have tried - clearing history, re-installing browser and other forum solutions? Can someone help?

Hi all, I have tried many variations of solutions offered on the FF forums, but somehow cannot manage to get into my Onedrive. I can however use Outlook, but failing to e… (read more)

Hi all,

I have tried many variations of solutions offered on the FF forums, but somehow cannot manage to get into my Onedrive. I can however use Outlook, but failing to enter Onedrive even through this side-door.

Cautious cheers,

Asked by sripriya.srivatsa 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Bring back native focus outline for URL bar with userChrome.css on OS X

Hi, I figured if anyone knew how to accomplish this, someone here would, because I'm at a loss. I'm looking to use userChrome.css customizations to bring back the native … (read more)

Hi, I figured if anyone knew how to accomplish this, someone here would, because I'm at a loss.

I'm looking to use userChrome.css customizations to bring back the native focus outline (the blue glow) around the URL bar when it's in focus. I feel like this should definitely be possible in one way or another.

This is how my URL bar looks currently: image 1 below (or: https://imgur.com/IQDXejh) This is the "glow" to which I'm referring, which is native to OS X: image 2 below (or: https://imgur.com/ImA6Of8) For the record, I was only able to achieve that second example by using ":root #urlbar {-moz-appearance: textfield;}" which is obviously out of the question and only to illustrate the outline I'm seeking to add to URL bar in the first example.

Put another way, I just want my URL bar to use the native OS X outline glow when in focus (instead of my current 2px border) without changing any other styling, custom or otherwise (as much as possible).

I'm using 78.2.0esr on OS X 10.9.5 and the full contents of my userChrome.css file are: https://pastebin.com/QFsxdaF5 Thank you in advance for any help. Please let me know if I missed something important or can provide anymore information.

Asked by avenged110 9 months ago

Answered by cor-el 9 months ago

  • Solved
  • Archived

Extensions no longer functioning after firefox refresh

I refreshed Firefox, now Lastpass and Ghostery don't show up in my toolbar or work anymore (Mac OS 10.9.5). I removed the Lastpass extension, then reinstalled to no avail… (read more)

I refreshed Firefox, now Lastpass and Ghostery don't show up in my toolbar or work anymore (Mac OS 10.9.5). I removed the Lastpass extension, then reinstalled to no avail. Oddly, Adblock Plus is in my toolbar and works fine. Attached photo shows Adblock, but no Lastpass or Ghostery icons in my toolbar.

Asked by bshirakawa 9 months ago

Answered by jscher2000 8 months ago

Update on/about 21 April 2021 broke WidevineCDM for many users, breaking Netflix/Spotify/etc. (thread of threads)

Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started… (read more)

Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started to give "The WidevineCDM plugin has crashed" message and ceased to work .

https://support.mozilla.org/en-US/questions/1333289 https://support.mozilla.org/en-US/questions/1333332 https://support.mozilla.org/en-US/questions/1333503 https://support.mozilla.org/en-US/questions/1333613 https://support.mozilla.org/en-US/questions/1333506 https://support.mozilla.org/en-US/questions/1333571

No suggested fix works. Reinstalling does not help, toggling DRM application does not help. It was obviously the update (at least for users on 78.10.0esr with OS X 10.9.5) that did it. Is there some way to get this registered as a bug?

Asked by pauls.filter 1 month ago

Last reply by cor-el 2 weeks ago

Firefox for Mac won'tplay movies on Netflix or Amazon

I just reinstalled Firefox. It is up to date and is my default browser. It won't play movies on Netflix or Amazon. I get a thin yellow strip at the top of the movie wi… (read more)

I just reinstalled Firefox. It is up to date and is my default browser. It won't play movies on Netflix or Amazon. I get a thin yellow strip at the top of the movie window saying that WidevineCdm crashed. This happens every time I try to play a Netflix movie.

    Before throwing my old Firefox off the computer and reinstalling the same version (78.10), Everything worked fine. but the old Firefox had some issues.  It would crash sometimes and there were some security issues.  Since reinstallation it doesn't crash but now it won't play Netflix or Amazon movies.   
    I went to Firefox listing of crash reports.  Below is a copy of one of them:

Signature mozilla::gmp::GMPChild::ProcessingError More Reports Search UUID 54cb0271-952f-458c-9003-fa1530210425 Date Processed 2021-04-25 15:09:10 UTC Uptime 0 seconds Install Age 270,786 seconds since version was first installed (3 days, 3 hours and 13 minutes) Install Time 2021-04-20 13:06:53 Product Firefox Release Channel esr Version 78.10.0esr Build ID 20210412162915 (2021-04-12) Buildhub data OS OS X 10.9 OS Version 10.9.5 13F1911 Build Architecture amd64 CPU Info family 6 model 42 stepping 7 CPU Count 4 Adapter Vendor ID

Advanced Micro Devices, Inc. [AMD/ATI] (0x1002)

Adapter Device ID

Whistler [Radeon HD 6630M/6650M/6750M/7670M/7690M] (0x6741)

Startup Crash

False

Process Type plugin (WidevineCdm, ver: 4.10.2209.1, filename: widevinecdm) MOZ_CRASH Reason (Sanitized)

MOZ_CRASH(aborting because of MsgProcessingError)

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0 Available Physical Memory 1,091,334,144 bytes (1.09 GB) EMCheckCompatibility

False

App Notes

FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- GL Layers? GL Context? GL Context+ GL Layers+

Processor Notes

processor_ip-172-31-8-93_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Crashing Thread (0) Frame Module Signature Source Trust 0 XUL mozilla::gmp::GMPChild::ProcessingError(mozilla::ipc::HasResultCodes::Result, char const*) dom/media/gmp/GMPChild.cpp:585 context 1 XUL mozilla::ipc::IPCResult::Fail(mozilla::NotNull<mozilla::ipc::IProtocol*>, char const*, char const*) ipc/glue/ProtocolUtils.cpp:58 scan 2 XUL CrashReporter::AnnotateCrashReport(CrashReporter::Annotation, nsTSubstring<char> const&) toolkit/crashreporter/nsExceptionHandler.cpp:2443 scan 3 XUL mozilla::gmp::GMPChild::AnswerStartPlugin(nsTString<char16_t> const&) dom/media/gmp/GMPChild.cpp:543 scan 4 libmozglue.dylib mozilla::TimeStamp::Now(bool) mozglue/misc/TimeStamp_darwin.cpp:145 scan 5 XUL Pickle::EndRead(PickleIterator&, unsigned int) const ipc/chromium/src/base/pickle.cc:462 scan 6 XUL mozilla::gmp::PGMPChild::OnCallReceived(IPC::Message const&, IPC::Message*&) ipc/ipdl/PGMPChild.cpp:650 scan 7 XUL mozilla::ipc::MessageChannel::DispatchInterruptMessage(mozilla::ipc::ActorLifecycleProxy*, IPC::Message&&, unsigned long) ipc/glue/MessageChannel.cpp:2222 scan 8 XUL mozilla::ipc::MessageChannel::DispatchMessage(IPC::Message&&) ipc/glue/MessageChannel.cpp:2112 scan 9 libsystem_pthread.dylib _pthread_mutex_lock scan 10 libsystem_pthread.dylib _pthread_cond_updateval scan 11 libsystem_pthread.dylib __mtx_droplock scan 12 libsystem_pthread.dylib pthread_mutex_unlock scan 13 libsystem_pthread.dylib pthread_cond_destroy scan 14 libsystem_pthread.dylib __mtx_droplock scan 15 libsystem_pthread.dylib _pthread_mutex_lock scan 16 XUL mozilla::ipc::MessageChannel::MessageTask::Run() ipc/glue/MessageChannel.cpp:1993 scan 17 XUL <name omitted> ipc/chromium/src/base/message_loop.cc:523 scan 18 XUL <name omitted> ipc/chromium/src/base/message_pump_default.cc:35 scan 19 XUL empty_buffer (.llvm.6195693555896016987) scan 20 XUL MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:290 scan 21 XUL XRE_InitChildProcess(int, char**, XREChildData const*)

Asked by patrickmok1 1 month ago