Showing questions tagged: Show all questions
  • Archived

Stupidly frequent upgrades

Why do you need to upgrade FF 2-3 times a month. I cannot imagine there is a need for this upgrade frequency and cost of effort. I am left with the idea that you use t… (read more)

Why do you need to upgrade FF 2-3 times a month. I cannot imagine there is a need for this upgrade frequency and cost of effort. I am left with the idea that you use this as a free method of awareness building and advertisement. TRULY ANNOYING!!!

Asked by joedubth1 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

WidevineCdm plug-in

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message. Error Code F7702-1003 At the top of the p… (read more)

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message.

 Error Code F7702-1003 

At the top of the page in a thin yellow box it says

 The WidevineCdm plug-in has crashed. 

It suggested that I reload the page and the plug-in would reset itself. I did but it didn't.

How do I fix this problem?

Asked by sheralyn.lerner 7 months ago

Last reply by jack.brach 7 months ago

  • Archived

WideVine plugin crashing on Netflix

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-inst… (read more)

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-installed this app, but nothing has helped. Not sure what else to do. Any suggestions would be helpful. Thank you in advance.

Asked by sjsutherland89 7 months ago

Last reply by pauls.filter 7 months ago

  • Archived

Widevine CDM Plug-in Crash / Firefox

My Widevine CDM Plug-in just crashed! I checked my Firefox settings and it looks like the Widevine plug-in just updated late last night, and is up to date. I fear the new… (read more)

My Widevine CDM Plug-in just crashed! I checked my Firefox settings and it looks like the Widevine plug-in just updated late last night, and is up to date. I fear the new update might be incompatible with my Firefox 78.10.Oesr / or my OSX 10.9.5 but I'm not sure. I'm not a mac savvy person but I'm always ready to learn. Any help would be appreciated!

Asked by aaronmooreellis 7 months ago

Last reply by cor-el 7 months ago

  • Archived

WideVineCdm plugin is crashing

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top expla… (read more)

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Asked by orangeupurple 7 months ago

Last reply by cor-el 5 months ago

  • Archived

Unable to play video on Netflix and HBO Max due to Widevine plugin problem.

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's cau… (read more)

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's causing me to not watching a show or movie? Or it's a crash that can be fixed?

What can I do? Or what can be done?

Asked by waold957 7 months ago

Last reply by pauls.filter 7 months ago

  • Archived

Widevine CDM plug-in issue. Not able to stream any video..

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in pref… (read more)

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated today (21.4.2021) and now it's crashing. My firefox is 78.10, the latest for OSX 10.9. Can anyone suggest how to resolve this ?

Asked by n.akhtar42 7 months ago

Last reply by brad46 7 months ago

  • Archived

WidevineCdm plugin crash

Last week (14 April 2021) I was able to watch videos on netflix and hulu. This week (21 April 2021), however, a yellow bar appears across the top of the page, saying, on … (read more)

Last week (14 April 2021) I was able to watch videos on netflix and hulu. This week (21 April 2021), however, a yellow bar appears across the top of the page, saying, on the left-hand side: "The WidevineCdm plugin has crashed Learn more...", and, on the right-hand side, "[Reload page] [Submit a crash report]". Repeated submissions of crash reports, as well as repeated reloading of the page, results in exactly the same: same yellow bar, same inability to watch videos. Likewise, clicking on "Learn more" merely results in the widevine.com page, which states that the company does not service end-users. In addition, last week (14 April 2021), I purchased a video on youtube, and watched part of it. This week (21 April 2021), wanting to watch the rest of the video, all I encounter is: "Your browser can't play this video. Learn more." Clicking on "Learn more" yields "Your browser is up to date. You can use YouTube's latest features!" Repeat ad nauseam. So, it seems that, even though my browser is up-to-date, I am still unable to watch videos on either youtube, hulu, or netflix.

Asked by maikstrik 7 months ago

Last reply by HenricuzHotmail 7 months ago

  • Archived

WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps comi… (read more)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 7 months ago

Last reply by chantalrouyr 7 months ago

  • Archived

Widevine CDM Keeps crashing

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashi… (read more)

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashing. I reload the page (as it suggests) and it still wont work. I refreshed Firefox and that didn't work. I also tried to chat with Widevine but their page said "Widevine is a technology provider and we do not provide support to end users. Please contact your application or service provider for support on your particular issue."

Does anyone know what I can do to solve this problem? I really appreciate your help!

I'm on a Mac and the version Im using is 10.9.5. My firefox browser is 78.10.0esr (64 bit).

Asked by karely_moncada 7 months ago

Last reply by pauls.filter 7 months ago

  • Archived

WidevineCdm plugin crashing

Hello, since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu… (read more)

Hello,


since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu.tv. I have already re-installed firefox etc, it just won't work.

I have submitted several crash reports, this is the latest: bp-7bc4b8a4-e59b-4f7e-a840-7c0720210422

See screenshot of "crashed"-notice below.

What can I do to fix this?

Asked by Kat 7 months ago

Last reply by reinaartdevos 7 months ago

  • Archived

Widevine CDM 4.10.2209.1 update April 21, 2021, crashes every time in Firefox 78 browser

The Widevine CDM 4.10.2209.1 plugin crashes every time in Firefox 78 browser. Was updated on April 21, 2021, maybe it's a bug? I'm not able to uninstall the plugin. Any h… (read more)

The Widevine CDM 4.10.2209.1 plugin crashes every time in Firefox 78 browser. Was updated on April 21, 2021, maybe it's a bug? I'm not able to uninstall the plugin. Any help would be appreciated, thank you!

Asked by drewmmm 7 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 7 months ago

  • Archived

WidevineCdm Crash

When I try to use a platform like Netflix i get repeated error messages that WidevineCdm has crashed. This happens also in other browsers. I am not very tech savvy, but I… (read more)

When I try to use a platform like Netflix i get repeated error messages that WidevineCdm has crashed. This happens also in other browsers. I am not very tech savvy, but I've tried all the solutions I was able to understand on here and through Google, but nothing seems to fix the problem. Can any one advise?

Not sure if this helps, but here is one of the many crash reports I've sent: https://crash-stats.mozilla.org/report/index/75e61622-4282-4a83-b86e-9861a0210422

Asked by jennifer.juba 7 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 7 months ago

  • Archived

Amazon Music Crashing: Widevinecdm?

Amazon Music suddenly won't play/started crashing. A yellow bar comes up on top of the screen saying The Widevinecdm has crashed. It was running fine until yesterday and … (read more)

Amazon Music suddenly won't play/started crashing. A yellow bar comes up on top of the screen saying The Widevinecdm has crashed. It was running fine until yesterday and I can't think of any changes I've made. Or did I update Firefox, it's so automatic I don't remember. I'm running OS 10.9.5 on an older Macbook Pro with Firefox 78.10. Thanks.

Asked by sabatia7 7 months ago

Last reply by HenricuzHotmail 7 months ago

  • Archived

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 7 months ago

Last reply by cor-el 6 months ago

  • Archived

widevinecdm

Hi. I tried updating firefox and add-ons. But nothing is working, I keep getting the same error. What can I do? none of the streaming platforms are working. Also, when I … (read more)

Hi. I tried updating firefox and add-ons. But nothing is working, I keep getting the same error. What can I do? none of the streaming platforms are working. Also, when I go to ¨about firefox¨ it says, it´s updated but under it it says ¨you are currently on the esr update channel¨. What does that mean?

Asked by erum.majeed93 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Widevine cras

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know ho… (read more)

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know how to fix it.

Asked by ambushemma26 7 months ago

Last reply by cor-el 6 months ago