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  • Archived

Why does Firefox work better if I disable Cisco OpenH264?

Videos embedded into webpages had started not playing for more than a couple of seconds. I could drag to a new part of the video and always the same thing. (No - it was… (read more)

Videos embedded into webpages had started not playing for more than a couple of seconds. I could drag to a new part of the video and always the same thing. (No - it wasn't bufferering!)

BBC iplayer had the same problem.

I disabled the Cisco OpenH264 add-on and everything worked again.

I didn't turn it on so it must have happened in an upgrade. My settings are all straight out of the box - I'm not a computer expert - I use Firefox as it comes.

My question - is this normal? Have I solved my own problem or do I need OpenH264?

Thnaks, Andrew

Asked by awrae27 6 years ago

Last reply by guigs 6 years ago

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Some web pages on Firefox are taking a long time to load up

Hi, the last month or so some pages take ages to load up in Firefox to the point where its annoying and unusable. I try the sma epages on safari and they load fine … (read more)

Hi,

the last month or so some pages take ages to load up in Firefox to the point where its annoying and unusable.

I try the sma epages on safari and they load fine

Asked by mav1210 6 years ago

Last reply by mav1210 6 years ago

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  • Archived

Cant start in safe mode. Cant remove Firefox it bounces out of trash. Its been attacked. Help

I got into trouble after being fooled ito believing I needed to update Flash Player. Sorted that eventually but found I had an invasion of adware.. Seemed to have got rid… (read more)

I got into trouble after being fooled ito believing I needed to update Flash Player. Sorted that eventually but found I had an invasion of adware.. Seemed to have got rid of most of that but have reason to suppose there is something lingering in Firefox. Decided to uninstall and bring in a clean version by later installing/ . Now fingdthat I cannot remove Firefox, it jumps out of the trash. I use help and went to restart with add ons disabled. The moment I pressed the safe restart button I was taken back to the first help page so someone or something does not want me to dump the current installed Firefox. The only solution I can think of is to reinstall OSX by restart and cmd +R. As I am on wi fi that meand findind canle and going eathernet aas on restart the wifi cuts off. Any help will be appreciated. Have iMAc 2.5GHz Intel core i5 Firefox 35 0 1 Using google, sometimes Yahoo OSX10.9.5 Maverick

Asked by Appleidiot 6 years ago

Answered by ideato 6 years ago

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  • Archived

I can't get lockPref("plugin.state.java", 2); to work in ver 35.0.1. I'm trying to lock this for a school district to take the PARCC test

I can't get the mozilla.cfg file to work in Firefox 35.0.1. I'm getting this error "Failed to read the configuration file. Please contact your system administrator" mozi… (read more)

I can't get the mozilla.cfg file to work in Firefox 35.0.1. I'm getting this error "Failed to read the configuration file. Please contact your system administrator"

mozilla.cfg // lockPref("plugin.state.java", 2);

local-settings.js pref("general.config.filename", "mozilla.cfg"); pref("general.config.obscure_value", 0);

Asked by Dg58 6 years ago

Answered by Dg58 6 years ago

  • Archived

Opened Firefox today, History > Today shows me sites I haven't visited for days. Why would this happen?

Was in the History to get to a site I visited earlier this morning, but it is claiming that I visited a handful of sites from a training that I took last week. Since it w… (read more)

Was in the History to get to a site I visited earlier this morning, but it is claiming that I visited a handful of sites from a training that I took last week.

Since it was a site I have been to, I no longer suspect anything suspicious. Why would Firefox tell me that I've visited sites today that I haven't?

This was on a Mac computer with Firefox v20.

Asked by sdonalds 6 years ago

Last reply by cor-el 6 years ago

  • Archived

My MacPro will not allow the latest version of Firefox to installed

I can download the latest version of Firefox but then my MacPro will not allow it to be installed. The progress indicator just goes on and on and on until the window auto… (read more)

I can download the latest version of Firefox but then my MacPro will not allow it to be installed. The progress indicator just goes on and on and on until the window automatically closes.

Asked by CSchlosser 6 years ago

Last reply by ideato 6 years ago

  • Solved
  • Archived

I cannot access the latest version of a website despite clearing the cache.

I am trying to see the latest version of a website (https://tripelago.wordpress.com/) which has been upgraded with a different font. Despite clearing the Firefox cache, I… (read more)

I am trying to see the latest version of a website (https://tripelago.wordpress.com/) which has been upgraded with a different font. Despite clearing the Firefox cache, I still stubbornly only get the old version. If I access the same page with Chrome, I get the correct, updated version - so it is a Firefox problem.

Asked by Akominatus 6 years ago

Answered by Akominatus 6 years ago

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Firefox can't but Safari can view "statements." CGI files. In Safari open as PDFs. How do I view in Firefox?

Several banking and utility company websites' statements open as PDF's in Safari. In Firefox they download only as CGI files. How do I view/open these statements in Firef… (read more)

Several banking and utility company websites' statements open as PDF's in Safari. In Firefox they download only as CGI files. How do I view/open these statements in Firefox?

Asked by mbau3r 6 years ago

Answered by cor-el 6 years ago

  • Archived

Firefox crashes

I updated the software on my MacBook and since the computer restart Firefox has failed to startup. I get either a blank white box and the spinning wheel of death or if I … (read more)

I updated the software on my MacBook and since the computer restart Firefox has failed to startup. I get either a blank white box and the spinning wheel of death or if I try to open in Safe Mode it will go to Google and then simply hang indefinitely until I force quit. I have restarted my computer, and uninstalled and reinstalled Firefox twice now, but nothing has changed.

Asked by kherzog 6 years ago

Last reply by kherzog 6 years ago

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Printer Error Message using Awesome Screenshots

I have added the Extension "Awesome Screenshots" to Firefox as I need to capture web pages in my job. But every time I try to Print, either using File Print or the tool … (read more)

I have added the Extension "Awesome Screenshots" to Firefox as I need to capture web pages in my job. But every time I try to Print, either using File Print or the tool bar/menu, I can't print and get this error message: Printer Error ! There was an unexpected problem while printing. I have no problem printing Awesome Screenshots from Chrome or Safari, so it has to be a Firefox issue. Please Help!?

Asked by BJSnaz 6 years ago

Last reply by Jon Gregory 6 years ago

  • Solved
  • Archived

In Firefox, I can't read some menu icons at Yahoo.com ; but on Chrome, they're OK: WHY?

I have a mailbox account at Yahoo.com. When I look at it using the Firefox browser, I can't read what the icons are supposed to do, because the icons are replaced by cryp… (read more)

I have a mailbox account at Yahoo.com. When I look at it using the Firefox browser, I can't read what the icons are supposed to do, because the icons are replaced by cryptic indications. See the first image. [I'm not sure it's uploading properly; if not, take my word that I'm getting little boxes with letters like E055, E01B, and so on, instead of little envelopes and normal icons for menus.]

In the Chrome browser, the icons show up properly. This is shown in the second image [if there is a 2nd image]

Do I need to add something to use the Yahoo site?

Thanks, Neal J. King

Asked by nealjking 6 years ago

Answered by FredMcD 6 years ago

  • Archived

I changed preferences to Remember history but it doesn't stick, help!

I had changed it to custom settings but was not happy with how that was working, so I changed it back and rebooted. However, I cannot get the "remember history" preferen… (read more)

I had changed it to custom settings but was not happy with how that was working, so I changed it back and rebooted. However, I cannot get the "remember history" preference to stick, it keeps going back to Use custom settings.

Asked by doraoh 6 years ago

Last reply by cor-el 6 years ago

  • Solved
  • Archived

duplicate (i.e.2) firefox icons are on i-mac tool bar. How do I remove one of these icons?

Duplicate (i.e.2) Firefox icons have appeared on my i-Mac toolbar. How do I remove one of these icons, please? Don't want to remove Firefox!! Have tried the "recommended… (read more)

Duplicate (i.e.2) Firefox icons have appeared on my i-Mac toolbar. How do I remove one of these icons, please? Don't want to remove Firefox!! Have tried the "recommended" Apple method, i.e. dragging one of these icons and holding on to it ....then the duplicate icon should disappear. But it doesn't disappear ....the duplicate icon then just "jumps" back on to my tool bar at the bottom of the screen.

Have also tried holding the "command " key and then dragging the unwanted icon and holding on to it ...... but the same thing happens ......instead of disappearing, the icon just "jumps" back to my tool bar. Would be so grateful for any help and advice re the above. Thank you in anticipation of your kind help.

Asked by Sue121 6 years ago

Answered by finitarry 6 years ago

  • Solved
  • Archived

Can Mozilla Firefox 35.0.1 fix display problem on my Mac ?

Hi, I'm a photographer not a web designer so excuse my lack of knowledge ... but i have a problem with Firefox displaying my website ... www.rodedwards.com. I've just ins… (read more)

Hi, I'm a photographer not a web designer so excuse my lack of knowledge ... but i have a problem with Firefox displaying my website ... www.rodedwards.com.

I've just installed Wordpress on my server and installed a custom theme for my photography portfolio.

The website displays amazingly well with Chrome and Safari, but it has display errors with Firefox on Mac. The scrolling thumbnails in the galleries seem to download from top to bottom after viewing about twenty images (and reload again when scrolling back). This is the Youtube link to the problem http://www.youtube.com/watch?v=rVEG7oqwPqg .

I've tried Hard Refresh but didn't work so i tried Firefox / Help / Restart With Add-Ons Disabled / Start In safe Mode and it then displays great. I'm guessing that this suggests there is a bug in Firefox or the add-ons since i updated to the most recent version of Firefox (now 35.0.1).

Can this be fixed now it's been noted ?

You advice would be much appreciated ... Thanks :)

Ps - It's not an image size problem as I've installed a similar copy at www.rodedwardsphoto.co.uk with smaller images and i still get same problem.

Asked by nitromanx 6 years ago

Answered by guigs 6 years ago

  • Archived

"Port Flood" problem being caused (apparently) by Firefox

My hosting company claims that accessing my site's admin panel causes a port flood problem. Because of this my IP address gets blocked and I have to contact the hosting … (read more)

My hosting company claims that accessing my site's admin panel causes a port flood problem. Because of this my IP address gets blocked and I have to contact the hosting company to unblock my ip address. It only occurs when I'm using Firefox. I've checked other browsers - Safari and Chrome - and neither seem to cause the issue and thus as long as I access my site from either of those browsers, my ip address doesn't get blocked. There is very little information that I can find on this issue anywhere, but does anyone have anything they can offer as to how I can troubleshoot this?

Log info from my hosting company's support:

Feb 24 08:40:59 ldz2 lfd[19932]: *Port Scan* detected from 96.253.59.62 (US/United States/pool-96-253-59-62.prvdri.fios.verizon.net). 21 hits in the last 222 seconds - *Blocked in csf* for 3600 secs [PS_LIMIT]

Asked by jfraser95 6 years ago

Last reply by the-edmeister 6 years ago