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  • Archived

I can't open embedded YouTube videos in fullscreen that I've added to a website but it works on their site.

Videos from YouTube I've embedded in a couple of web sites will not go fullscreen. I can go full screen on the same videos when on the YouTube site with no problem. On my… (read more)

Videos from YouTube I've embedded in a couple of web sites will not go fullscreen. I can go full screen on the same videos when on the YouTube site with no problem. On my embedded video the fullscreen control is there in the bottom right corner but I get the message "Full screen unavailable. Learn more." The source of the video is not blocking fullscreen ("allowfullscreen></iframe>" is included in the code), I've checked all my permissions, specifically for the web sites in question even, as well as my Add-Ons (I changed them all to 'Always Ask' in case some new one or update was bugging things up). What am I missing?

Asked by AuroraPhotoGraphics 5 years ago

Last reply by Phoxuponyou 5 years ago

WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps comi… (read more)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 3 months ago

Last reply by chantalrouyr 2 months ago

  • Archived

FF 70 on Mac : No more title in the title bar. How to fix it.

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for you… (read more)

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for your help. Nick

Asked by Saint.112 1 year ago

Last reply by Prisss 1 year ago

  • Archived

how to stop crash reporter from opening even when Firefox doesn't crash? crash reporter opens nearly any time I use Firefox

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the cras… (read more)

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the crash reporter is working overtime as if it is!

thanks for your help,


Debbie

Asked by dlgorham 4 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes several times a day.

This has been going on for longer than I should have let it. For the record, I have tried going into Safe Mode but it didn't fix the issue. The crashes that I receive a… (read more)

This has been going on for longer than I should have let it. For the record, I have tried going into Safe Mode but it didn't fix the issue. The crashes that I receive are random. I can be watching a video or I can just be reading something on a forum, regardless the browser crashes. I had a Java Applet plugin that was out of date so I also tried disabling that but I still had the crashes. Any help would be greatly appreciated, here are a couple of my crash reports.

https://crash-stats.mozilla.com/report/index/7b4126e5-6c3f-48b9-bf8f-de33d2160423

https://crash-stats.mozilla.com/report/index/7598566e-b8c8-4152-b58a-29ba52160423

Asked by BBall33 5 years ago

Last reply by Brunej 5 years ago

  • Archived

Trojan Horse installed with firefox

I installed Firefox 59.0.2 tonight, and was alerted that a Trojan Horse was installed with the crash installer app. ClamXav's Clam Sentry alerted me—and yes, the definiti… (read more)

I installed Firefox 59.0.2 tonight, and was alerted that a Trojan Horse was installed with the crash installer app. ClamXav's Clam Sentry alerted me—and yes, the definitions are updated daily.

Link to installer: https://download-installer.cdn.mozilla.net/pub/firefox/releases/59.0.2/mac/en-GB/Firefox%2059.0.2.dmg

Is this a new false-positive? Clam Sentry alerted it as a LIVE virus, so it wouldn't allow me to quarantine it—delete only.


I deleted everything, but pulled this from Console:

/Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/Resources/crashreporter.icns: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/Resources: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/_CodeSignature: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/Resources/crashreporter.ini: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/Resources/English.lproj/MainMenu.nib/classes.nib: OK /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/_CodeSignature/CodeResources: OK

Checking {

   MallocNanoZone = 0;

}

for pattern .*

/Applications/Firefox.app/Contents/Info: Trojan.OSX.Flashback FOUND Live Infections Found: 1 Checking {

   MallocNanoZone = 0;

}

for pattern .*

/Applications/Firefox.app/Contents/Info: Trojan.OSX.Flashback FOUND Live Infections Found: 1

System: OS X 10.9.2

Full download and install of 59.0.2, not an update.

Asked by Vanessa 3 years ago

Last reply by Tonnes 3 years ago

  • Archived

What is the point of hidden tabs, and why does it mess up extensions like "Simple tab groups"?

It seems like the feature is super bugged and fundamentally flawed. Not only is it halfbaked, but I have very little to no control over how it works. I end up with 40 hid… (read more)

It seems like the feature is super bugged and fundamentally flawed. Not only is it halfbaked, but I have very little to no control over how it works. I end up with 40 hidden pages because of my style of browsing. Even using the Simple tab groups gets unnecessarily convoluted. Ive got like 60 hidden tabs in this browser window alone, but they arent displayed logically and you cant tell if they are assigned to another window in STG or what. So, whats the point of it? Why must I, as someone with amply memory and storage, must deal with its illogical behavior?

Asked by Lex 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Mac 10.9 trackpad scroll not working

I am on firefox 25 and oxs 10.9, and all of a sudden for no reason, the 2 finger scrolling stopped working. its not the mac because scrolling works on everything else ex… (read more)

I am on firefox 25 and oxs 10.9, and all of a sudden for no reason, the 2 finger scrolling stopped working. its not the mac because scrolling works on everything else except for firefox. I don't really know what happened. I've already tried reseting firefox and the scrolling will work for a bit and then suddenly not work anymore. if i restart it, the scroll will work for a bout 5 minutes before disappearing.

Asked by blinkingkills 7 years ago

Last reply by perryb 7 years ago

  • Archived

Why do I have to select "continue allowing" every time I visit certain sites in order to be able to type into flash based form fields?

Why do I have to select "continue allowing" every time I visit certain sites in order to be able to type into flash based form fields? See attached image for reference to… (read more)

Why do I have to select "continue allowing" every time I visit certain sites in order to be able to type into flash based form fields? See attached image for reference to what button I am referring to. Until i hit the "continue allowing" button I can not type into the form fields. I have tried removing and reinstalling flash. refreshing firefox, and clearing cache and cookies, and deleting the permissions.sqlite file. Nothing has worked. This issue just started happening a few days ago. Please let me know what I might be able to do to fix this.

Asked by mtruesdale 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Why can I print a text selection from one user account on my Mac, but not from another user account?

This has to be the most bizarre thing I have ever seen. There are 2 users on my iMac - myself and my wife. If I use my account to access a certain internet page on Firefo… (read more)

This has to be the most bizarre thing I have ever seen.

There are 2 users on my iMac - myself and my wife.

If I use my account to access a certain internet page on Firefox, then select some text and go to File>Print, I have the option to "Print Selection Only". If I don't select any text, that option is greyed-out. This is how I expect it to work.

However, if my wife uses her account to access the very same internet page on Firefox, then selects the very same text I selected and goes to File>Print, the option to "Print Selection Only" is greyed-out.

I have no trouble selecting text and printing the selection from my account, but my wife cannot do the same from her account on the same computer with the same web pages and the same printer and the same selected text.

What on earth is going on here?

Asked by gazthewiz 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Add-ons Manager page is blank

I don't know if its the latest update (65.0.1) that did this to me since I don't know when I last went to the page, but when I go to Add-Ons Manager now, all I see is a … (read more)

I don't know if its the latest update (65.0.1) that did this to me since I don't know when I last went to the page, but when I go to Add-Ons Manager now, all I see is a blank page (or rather rows of white tiles) rather than a list of my add-ons that I can click on to modify/remove etc.

Any suggestions?

Thanks

Asked by prouss 2 years ago

Last reply by JayShankar 2 years ago

  • Archived

"This plug-in is disasbled" OK *Which* plug-in?

Sioe is supposed to display a P_DF or some other text or image format., , Got that message. , ,It links to the Add-on manager, but gives no clue about what plug-in needs … (read more)

Sioe is supposed to display a P_DF or some other text or image format., , Got that message. , ,It links to the Add-on manager, but gives no clue about what plug-in needs to be managed.

And of course I have Acrobat reader, and it's not disabled.

Asked by wvms 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

I get a blank screen,despite reinstalling and none of the dropdowns work

I'm using a Mac, OS 10.7.5. Firefox has worked perfectly on it for years. Today it is just showing a blank screen with just the traffic light buttons in the top left corn… (read more)

I'm using a Mac, OS 10.7.5. Firefox has worked perfectly on it for years. Today it is just showing a blank screen with just the traffic light buttons in the top left corner. None of the dropdown menus work. he Safe Mode dialogue is also completely blank when I try that. I have tried reuploading Firefox and have deleted the prefs file. Nothing seems to work....

Asked by JezMacB 6 years ago

Last reply by John99 6 years ago

  • Archived

Why do I hear fireworks and "When Johnny Comes Marching Home" on flutes everytime I open a new tab and how do I stop it? The 4th of July is long over.

I hear fireworks and "When Johnny Comes Marching Home" on flutes every time I open a new tab. It is jarring, intrusive and totally unwelcome. Why is there and how do I … (read more)

I hear fireworks and "When Johnny Comes Marching Home" on flutes every time I open a new tab. It is jarring, intrusive and totally unwelcome. Why is there and how do I stop it? I am using a MacBook Pro.

Asked by hardyjohnson 6 years ago

Last reply by jscher2000 6 years ago

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 3 months ago

Last reply by cor-el 2 months ago

Viewing video with/without widevine for macOS

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Catego… (read more)

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Asked by ssaarrraahh 2 months ago

Last reply by cor-el 1 month ago

  • Archived

40.0.2 update changes order of Window menu items on Mac. How to control or undo this?

Following an update, the order of the Firefox "Window" menu has changed (probably to last z-index before close, rather than the static order I need to keep track of all t… (read more)

Following an update, the order of the Firefox "Window" menu has changed (probably to last z-index before close, rather than the static order I need to keep track of all the windows I need to keep open). Is there a way to determine this order or undo this change?

Asked by buggyisalreadytaken 5 years ago

Last reply by jscher2000 5 years ago