Firefox Support Forum

When in firefox using Google maps and click on "EARTH" I receive a window indicating that to use 3D I need to install 21.0 Google Earth Plug-in with a "Download" option to click on. Note: Firefox 21.0 and MAC OS 10.7.5 have all current software updates installed. Safari & Chrome do not request for any plug-ins and 3D Earth option works fine. ANY HELP?

PS. my MAC does have an Intel HD Graphics 3000 installed but my MAC, Safari & Chrome work fine.

Hello All,

Basically, my Macbook Pro died on it's a*se a month ago. The hard drive from said computer is readable but needs to be repaired/erased and reformatted before it can be used as anything other than an external hard drive. I have looked in Application Support for the Profiles folder but there isn't one. All I get in Application Support is a Mozilla folder which leads to Extensions and eventually one solitary Javascript file for Adobe Contribute. I have copied the "Contents" having right clicked on the Aurora application and shown contents. Will that contain all my passwords and bookmarks if I replace it when the hard drive has been formatted and reinstalled into my laptop? I would definitely like to get back the bookmarks as they were accumulated over some 8 years of Firefox browsing and many long hours of work avoidance! Any help would be greatly appreciated!

I've added extra pinned site rows and columns on the new tab page. The new search bar is redundant and space hogging. Please provide how to disable in step by step instructions :)

Edit: Answer 1. Go to Firefox Profile Folder (go to about:support in Firefox then click Open folder/Show in Finder to get there) 2. Open or create the chrome folder in the Firefox Profile Folder. 3. Create a blank text file, copy and paste this code into the text file.

@-moz-document url(about:newtab) {

 #newtab-search-container, #newtab-search-logo { display:none !important; } 
 #newtab-margin-top, #newtab-search-container { display:none!important; }
 } 

4. Save it as userContent.css (using ALL FILES under the drop down menu) 5. Place the new css file into the chrome folder.

Hi,

When I print eBay labels through Firefox, a .dll file is downloaded. This used to open automatically in Adobe Reader, but now it opens as a text document in TextEdit, so I have to manually open Adobe Reader, change options to show "all files", and then locate the .dll file and open it.

When I try to change the default application in Firefox preferences, I can't find anything with the content type "dll".

Is there a way to have Firefox automatically open .dll files with Adobe Reader?

Any help would be much appreciated, thanks!

Steve

No pics, ads, etc. just text but, not HTML. Started with 1 site -- now up to 3 or 4. Tried deleting cache and cookies, then restart -- no joy.

Please advise,

As Mac user, I've always shunned Sarfari in favor of Firefox mainly because I don't have to download webm files in order to watch them. All of a sudden, now you do. Is there something I have to reset, or have you turned it into a option like you did with the Add-on bar?

I cannot open pdf files in Firefox. (I can in Chrome). I tried Menu - Preferences - PDF - Use Adobe Acrobat Professional. Also tried the same with PDF Browser Plugin 2.4.4 Clicking on a PDF link just opens a blank page.

Using my Macbook Pro I accidentally made Ask.com my search page when I opened Firefox last week. I wanted to restore to my original opening page. Trying to delete it seemed impossible so I tried to supercede the page by reverting back to the original with an address bar in the upper left corner and a search bar (Google) in the upper right using mozilla somehow. Unfortunately Mozilla Add-ons page now opens up when I click firefox. These add-ons may be very useful in the future, but I don't to bother with them now. I'd like to now how to delete that page so it doesn't open, and restore what I had before. P.S. I got to it trying to eliminate Ask.com according to instructions....with pictures even. Hard to find for Apple.

Under Bookmarks drop down list is "View Pocket List", right below "Show Bookmarks". It appeared when you offered "View Pocket List" or I may have inadvertently added it. I didn't mean to! I would like to delete it but I don't know how to.

Thanks!

iMac OS-X 10.7.5. Firefox 46.0.1. A couple of weeks ago I started getting the spinning pinwheel when trying to load my home page, NASA-TV. Chrome & Safari load it. Something that may or may not be related; eBay pages load quickly when the computer is first turned on but slower the longer the computer has been running. I've followed the links from Mozilla Support and done a couple of things like update plugins and delete cookies, but obviously they didn't work.

I recently upgraded from Hotmail to Outlook (MicroSoft).

Outlook does not render correctly in Firefox 19.0 on iMac 2007 running OSX 10.7.5.

Outlook renders properly in Safari, Opera and Chrome.

I have had no problems with the browser until today. I'm on a Mac OSX 10.7.5 using Firefox 19.0.2.

Yesterday I used PrivacyScan like I usually do once a week and today I logged into all of my regular sites. Then I ran MacScan like I usually do. Suddenly, every time I quit Firefox and reopen it, I lose all of my logins to sites.

I don't have "Remember passwords for sites" checked because I use 1Password. In Privacy, I have "Accept cookies from sites" and "Accept third-party cookies" checked.

I've run PrivacyScan and MacScan plenty of times in the past without problems and I haven't changed any settings, so this is a complete mystery.

I am running on a Mac (Lion) with FF 25.0. I typically hide the toolbar because I like to max out my screen space without having to go into full screen mode. So I typically use a custom keyboard command to navigate forward and back during my browser session, but occasionally the keyboard command fails and the page is unresponsive. In the past all I had to do was go up to the History drop down menu and choose "Back" or "Forward". I would also use the "Home" selection to get back to my homepage. But ever since I updated to 25.0 those selection are now gone from the History menu.

Is there any way to restore them? And are they gone for all users (was this a global change) or are one of my add-ons simply not playing nice and causing this problem? TIA!

I am using Yahoo webmail. It used to work, I'm not sure when it stopped, but in the last week or two. Maybe there was an update? I have emptied downloads, Reset and then Uninstall/re-installed Firefox, and it's the same. I can download documents fine using Safari, so it's not the webmail

I've checked the Mozilla site, and only the 32.0 version is available. In fact, I'm using the 32.0 version. Even your site analysed my laptop and correctly reported it as such.

Where is the 32.0.2 then?

Thanks tempatan

I was using the Hola! Unblocker forever for sites like Netflix, MTV, ABC, NBC, Hulu, basically any American network that doesn't stream its content to Canada and it was great. Now suddenly Hola! is gone and everytime I try and install, Firefox won't let me.

I just upgraded to the most recent version of Firefox and am now unable to zoom in and out at all. Has this feature been disabled? How do I get it back? I'm using a Mac desktop, running OS X 10.7.5 (Lion, I believe). The Firefox version is 47.0. The zoom buttons still show up but do nothing when I click on them. I've also tried the key commands. Has anyone run into this yet? Any known fixes?

This is extremely frustrating and has been happening for months now. Sometimes the sites load, but then stop working after a few minutes, and then it's nearly impossible to get them to load again. It just hangs at "connecting" for ever until it either times out or just goes to a blank tab. Other sites work, but anything Google related such as search, gmail, finance, etc or Facebook simply don't work.

It appears that this is a common problem recurring every 6 months or so according to this board. I've tried clearing cookies/cash and then even reset Firefox and it still happens. Any suggestions to fix this problem?

Thank you very much!

Jeremy

I love the new 20.9.01 version but, unfortunately, I now have strange signs appearing over the navigation bar which disappeared at first but do not now. I've tried to do a restart several times but nothing is working so far. Don't know what to do. I'd like to add a screenshot attachment but it doesn't look like I can do it. Hope someone can help.

Thanks,