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  • Archived

When I open Firefox the following alert appears: "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory." There is a solution in the forum but only for Windows based

When I open the application the following alert appears: "Could not initialize the application's security component. The most likely cause is problems with files in your … (read more)

When I open the application the following alert appears: "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory." There is a solution on the support site but only for Windows-based Firefox, and I'm a Mac user. I have plenty of room on my hard disk.

This happened

Every time Firefox opened

== Two days ago, for no apparent reason.

Asked by AnonymousUser 11 years ago

Last reply by dadamson21 9 years ago

  • Archived

Suddenly Can't Open PDFs. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab.

Suddenly Can't Open PDFs in Firefox. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab. Nice timing, with finals and ev… (read more)

Suddenly Can't Open PDFs in Firefox. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab. Nice timing, with finals and everything where I need to view PDFs of practice tests.

Asked by cjarvis12 9 years ago

Last reply by lauriehammons 8 years ago

  • Archived

Option to save gmail password not popping up

I just created a new gmail account and firefox is not giving me an option to save the password (the pop-up does not appear). I have several other gmail passwords saved al… (read more)

I just created a new gmail account and firefox is not giving me an option to save the password (the pop-up does not appear). I have several other gmail passwords saved already on this computer and have not changed any settings. I accept cookies. When I go to another site (facebook) and put in a new login info, the option to save that password pops up like normal.

I use a mac running snow leopard. Firefox 22.0.

Please advise why gmail specifically is not allowing me to save my password.

Also: there really should be a method to manually enter passwords for sites rather than just being able to delete them in "preferences".

Asked by whelmking 8 years ago

Last reply by cor-el 7 years ago

  • Archived

Why does Flash video flicker with Firefox 30.0?

Since updating to Firefox 30, Flash video on sites such as YouTube, DailyMotion, and others flickers in and out. It isn't just the video that flickers, either: It's also… (read more)

Since updating to Firefox 30, Flash video on sites such as YouTube, DailyMotion, and others flickers in and out. It isn't just the video that flickers, either: It's also the player portion of the video (Play/Pause, volume, etc.) that flickers. While the flickering occurs primarily during playback, it can linger for a few seconds after playback has stopped. Not entirely sure what is going on here.

Asked by onigami 7 years ago

Last reply by FredMcD 6 years ago

  • Archived

Streaming video lags while Audio continues normally when switching tabs

It only happens if I go from a streaming video tab to another tab or browser screen/software etc. anything that switches the main view of my screen from the video and bac… (read more)

It only happens if I go from a streaming video tab to another tab or browser screen/software etc. anything that switches the main view of my screen from the video and back will cause this problem.

it will play fine at first, but once I look at facebook or bring up itunes etc, and switch back (usually doesnt occur right away, but once the video is a minute or two in it will 100%) the video will start to lag horribly and will never get back on track. the play buttons on youtube/netflix even stay as pause buttons even though I can click play and pause back and forth functionally, and the audio will never skip a beat, but the video will stop dead, lag a few frames and stop dead again and will never correct unless I refresh the page. I can't recreate this in chrome, I've cleared my history and caches, upped the storage size on the main cache and tried updating various things like flash and firefox (19.0) but nothing is solving it!

Asked by bchampman 8 years ago

Last reply by bchampman 8 years ago

  • Solved
  • Archived

Which version of Firefox should OS X 10.6.8 users preferably use in the future?

Given that v. 47.0.1 is the last one to be supported on 10.6.8, the answer given here: https://support.mozilla.org/en-US/kb/firefox-osx#firefox:mac:fx45 doesn't make it c… (read more)

Given that v. 47.0.1 is the last one to be supported on 10.6.8, the answer given here:

https://support.mozilla.org/en-US/kb/firefox-osx#firefox:mac:fx45

doesn't make it clear whether if it is preferable, IN TERMS OF BEST POSSIBLE FUNCTIONALITY (not necessarily security), to use v. 48 and later ones, or v. 45.x.x.ESR until it runs out in 2017.

This in particular: "Note: Some Firefox features might not be available on ESR." has caught my attention. Is there a way to know which are those features that are not available?

Thanks,

Asked by tingo 5 years ago

Answered by jscher2000 5 years ago

  • Archived

I can't set Firefox to open PHP files with Firefox (in preferences->applications-php files) Firefox won't accept anything but "always ask" and Preview. I want to preview php files in Bbedit and that requires that Firefox can open it.

with an open php file in Bbedit (Macintosh) it was possible to preview appearance by chosing "Preview in.." in Bbedit's "Markup" menu. This called Firefox to open and dis… (read more)

with an open php file in Bbedit (Macintosh) it was possible to preview appearance by chosing "Preview in.." in Bbedit's "Markup" menu. This called Firefox to open and display the file. Now, doing this continually repeats a "Open with (choose)" request.

Asked by rollie44 11 years ago

Last reply by Sheriziya 9 years ago

  • Archived

Can I move the address bar above the tabs?

I'm too used to having the address bar above the tabs but this appears below the tabs in Firefox 5. Can't find any option in the customization feature to change this eit… (read more)

I'm too used to having the address bar above the tabs but this appears below the tabs in Firefox 5. Can't find any option in the customization feature to change this either. Can it be done?

Asked by Vivien Tan 10 years ago

Last reply by MitchBentley 10 years ago

  • Archived

Is it possible to flag e-mails and/or right click an e-mail to mark as read/unread, etc. when using Microsoft Outlook Web Access in Firefox on a Mac?

Is it possible to flag e-mails and/or right click an e-mail to mark as read/unread, etc. when using Microsoft Outlook Web Access in Firefox on a Mac? This happened Every… (read more)

Is it possible to flag e-mails and/or right click an e-mail to mark as read/unread, etc. when using Microsoft Outlook Web Access in Firefox on a Mac?

This happened

Every time Firefox opened

== I've never been able to figure out how to do those things in Firefox.

Asked by AnonymousUser 11 years ago

Last reply by reluctantfeste 10 years ago

  • Archived

How can i change the history settings?

Hello, I am having trouble changing my browser history settings. When I go into about:config, I see browser.history_expire_days.mirror. I tried to add browser.history_exp… (read more)

Hello, I am having trouble changing my browser history settings. When I go into about:config, I see browser.history_expire_days.mirror. I tried to add browser.history_expire_days as an integer, but it wont save. What can I do to the settings to make sure that the history will be deleted after a certain number of days? Thank you!

Asked by snchalmers 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Firefox is not processing a "tiff" image file stored on web server. Safari does process and show the same image. Problem apparently does not occur with jpg and png.

Image file stored in html code on my web server as tiff file does not appear in Firefox for Mac 9.0.1. Instead, the alt and caption appear. This problem does not occur in… (read more)

Image file stored in html code on my web server as tiff file does not appear in Firefox for Mac 9.0.1. Instead, the alt and caption appear. This problem does not occur in Safari, nor does it affect jpg and png files.

Asked by aremkay 9 years ago

Last reply by smo 9 years ago

  • Solved
  • Archived

"This Connection is Untrusted" without the "I Understand the Risks" option?

Dear Sir/Madam: I use Firefox (Version 10.0.2) on a Mac OS X (Version 10.6.8). Now, when I try to log onto my Google account for Google Groups, I continue to get to the p… (read more)

Dear Sir/Madam:

I use Firefox (Version 10.0.2) on a Mac OS X (Version 10.6.8).

Now, when I try to log onto my Google account for Google Groups, I continue to get to the page with the following message:

"This Connection is Untrusted

You have asked Firefox to connect securely to accounts.google.com, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

         [Get me out of here!] Button        
               
         Technical Details
         accounts.google.com uses an invalid security certificate.

The certificate will not be valid until 2011-07-20 8:00 PM. The current time is 2011-03-02 12:20 AM.

(Error code: sec_error_expired_certificate)"

There are two problems here: 1.) The two times given are all past; 2.) I don' have the "I Understand the Risks" option.

I have used Firefox for a long time and got the problem only today.

What can I possibly do?

Thank you!

Asked by qquito 9 years ago

Answered by qquito 9 years ago

  • Archived

Why doesn't Firefox 9.01 work with Netflix streaming?

I watch shows and movies online via Netflix every day. As of yesterday, Firefox 9.0 was released, today the 9.0.1 update was released. When I try to watch anything on N… (read more)

I watch shows and movies online via Netflix every day. As of yesterday, Firefox 9.0 was released, today the 9.0.1 update was released. When I try to watch anything on Netflix on Firefox 9.0.1 I get nothing but a blank screen, so I have to go back to 8.0.1 to watch them instead.

Asked by mxcorp73 9 years ago

Last reply by nickjr4 9 years ago

  • Archived

Can't find Firefox menu on a Mac

I just started using a Mac... I need to change my preferences/options but I can not find the menu option... it is not there and no matter what key I press or anywhere I r… (read more)

I just started using a Mac... I need to change my preferences/options but I can not find the menu option... it is not there and no matter what key I press or anywhere I right click I can't find it. Does anyone know where it is or how to access it?

Asked by Delmond 10 years ago

Last reply by Delmond 10 years ago

  • Archived

command click to open link in new tab no longer works in google scholar

Well the question basically says it all. Starting a couple of weeks ago, i have not been able to command click links to open in new tabs (I am on a mac, OS X 10.6.8). Thi… (read more)

Well the question basically says it all. Starting a couple of weeks ago, i have not been able to command click links to open in new tabs (I am on a mac, OS X 10.6.8). This includes links to google books as well as library links. This only happens on google scholar. It also happens in 'safe mode'. I have contacted google support who have stated that this is a browser issue. They have not changed the coding of the scholar site. This is very frustrating. I have used FF for years and am now going to have switch to Safari, whose own command click function continues to work in google scholar. Any thoughts/ suggestions?

Asked by jagensky 8 years ago

Last reply by botanize 8 years ago

  • Archived

I receive the following error: (Error code: ssl_error_renegotiation_not_allowed) which worked fine with previous version of firefox and current safari

Trying to get to secure website (Login site for IRB at Ochsner). Worked fine with previous version of Firefox and continues to work with safari. I receive the following e… (read more)

Trying to get to secure website (Login site for IRB at Ochsner). Worked fine with previous version of Firefox and continues to work with safari. I receive the following error code: (Error code: ssl_error_renegotiation_not_allowed)

Any Thoughts?

Thanks,

M White New Orleans

Asked by MWhiteN.O. 10 years ago

Last reply by cor-el 10 years ago

  • Archived

Form and search history is disabled- can you tell me why this is and give me some simple steps to fixing it?I've tried reading forums and support to no avail :(

For some reason, when I try and click on form and search history under the clear history tab it's greyed out (all of the other options for clearing history are available)… (read more)

For some reason, when I try and click on form and search history under the clear history tab it's greyed out (all of the other options for clearing history are available)

I don't seem to be able to find any answers to WHY this is (which I would like to know) and also I've tried to follow instructions (factory reset firefox, restart computer etc) but for some reason it doesn't make any difference and I really don't know what to do. I'm not particularly tech savvy so any help would be really really appreciated

Asked by SarahMJones 8 years ago

Last reply by cor-el 8 years ago

  • Archived

how to trust a certificate

Checking the Certificate Manager I find things such as TurkTrust Bilgi, Trust Ges. F. Secherheitssysteme, and so on. These are listed as Builtin Object Token. What is t… (read more)

Checking the Certificate Manager I find things such as TurkTrust Bilgi, Trust Ges. F. Secherheitssysteme, and so on. These are listed as Builtin Object Token. What is this token? Who are these people? Is there a list somewhere about whether to delete these? Should I just delete anyone I do not recognize?

FireFox 9.01 Mac OS 10.6

Thanks - jos

Asked by j5567 9 years ago

Last reply by cor-el 9 years ago