Showing questions tagged:

I am having difficulty logging onto any site. I think I recently followed advice to increase security & it has now made my computer useless.

I am unable to log into my energy provider, when I log into my bank I can't use some features like seeing all my transactions, I can't log into Twitter, I can't play anyt… (read more)

I am unable to log into my energy provider, when I log into my bank I can't use some features like seeing all my transactions, I can't log into Twitter, I can't play anything from Substack.

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I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off.

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I tur… (read more)

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I turned on the vpn in the firefox browser. This seems to work fine but it is only in used within the browser. The ;purchased browser is installed on my Iphone and my Mac laptop. Same problem with both. I also received an email a day or so after the trouble started saying my password for Mozilla had been changed. I did not aske for this change. Since my internet access was shut off I couldn't initiate a change of my own. It took me another day to figure out my problem was the browser. At that point I changed my Mozilla login password. I wpou;ld ;like top keep usiong the purchased version of the mozilla vpn on both my laptop and my iphone (13) because it looks more thoroughly at data going in and out of my devices.

Thanks for your help Steve Krebs

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New profile requires new account, but when I try to log in with a different account, it tells me the primary email must be used

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with… (read more)

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with a different email address, it tells me that I have to log in using the primary email for my account. But I cannot do that, because I cannot be logged in to two profiles at the same time using the same account.

How can I create a different account for a different profile? I tried doing so, but it doesn't seem to allow me.

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I'm unable to download Acrobat Pro and I've done everything the website says to do on Firefox

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and th… (read more)

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and then select Settings.

Select Privacy & Security in the left panel.

Under Permissions, find Device apps and services, and select Settings.

In the settings window, use the dropdown menu next to the https://www.adobe.com to change permissions, and then select Save Changes.

Find Local network access under Permissions, and select Settings.

Use the dropdown menu next to https://www.adobe.com to change permissions, and then select Save Changes.

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Display favicon in shortcut button?

Good morning. I'm trying to configure my shortcuts on my home screen. Specifically, I want the shortcut button's icon to display the website's favicon, rather than just… (read more)

Good morning. I'm trying to configure my shortcuts on my home screen. Specifically, I want the shortcut button's icon to display the website's favicon, rather than just the default circle with a letter. I set the custom icon field for the button (as an example) to:

https://www.notationtraining.com/favicon.ico

I have verified that this favicon exists and I can load it into a separate firefox tab. However, it won't display in the shortcut button. I've tried restarting and trashing some caches without success.

Where am I going wrong? I'm on FF 151.0.4 for Mac OSX 26.4. Thanks, Eric

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Why can't type in "Notes" for transactions in my Credit Union's web site

I'm unable to type in "Notes" for specific transactions on my Credit Union's web site. It used to work fine until several months ago. The entire Credit Union web site won… (read more)

I'm unable to type in "Notes" for specific transactions on my Credit Union's web site. It used to work fine until several months ago. The entire Credit Union web site won't allow me to add info or type in a box provided by them for such purposes as it did. I have to use the Safari browser (which I hate using) to do so. HELP!!

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"Clear cookies and site data" option disabled on container tabs

It seems that after a recent Firefox version update (perhaps to 151.0.3), the "Clear cookies and site data" option is disabled for any container tab. This is really annoy… (read more)

It seems that after a recent Firefox version update (perhaps to 151.0.3), the "Clear cookies and site data" option is disabled for any container tab. This is really annoying as I like to use this feature often.

Open 6

How can I re-enable "Restore Previous Session" with sessionstore-backup files?

I had an unusual system crash, and when I restarted Firefox, the History > Restore Previous Session feature was grayed out. Due to the nature of my work, I had a large… (read more)

I had an unusual system crash, and when I restarted Firefox, the History > Restore Previous Session feature was grayed out. Due to the nature of my work, I had a large quantity of tabs open at the time of the crash (please don't judge). I then backed up the contents of the \Library\Application Support\Firefox\Profiles\[session].default\sessionstore-backups\ folder, but unfortunately not the full Profiles folder content. The file recovery.baklz4 does seem to contain my open session info (I can see a recent link in it). Based on web advice, I then tried restarting Firefox, but that didn't solve my issue. I also tried copying in sessionstore-backups files, without success. I then tried the "Session History Scrounger" web application to try and recover links from the contents of recovery.baklz4 because that worked for me in a prior crash years ago, but it doesn't seem to work properly anymore (it only retrieved 4 web pages). Appreciate any guidance as to how I can use my backed up sessionstore-backup files to re-enable Restore Previous Session, or alternatively to scrounge the links that were open at the time of the crash. Greatly appreciate your help! (Please do not suggest using "Show All History"... I have no plans to sort through a dump truck of rice with a pair of tweezers.)

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I can't see anything on the youtube site when openning it

When I hit enter after clicking youtube.com , my screen turns into grey spots where the videos should show and no other written info on screen. What is going on??? I can … (read more)

When I hit enter after clicking youtube.com , my screen turns into grey spots where the videos should show and no other written info on screen. What is going on??? I can go in when Safari or chrome.

Open 2

Firefox browser VPN not showing up in toolbar

I'm on the latest firefox version 151.0.4 and having issues with the built in free VPN. It's showing up in the settings but I don't have the icon in the tool bar to adjus… (read more)

I'm on the latest firefox version 151.0.4 and having issues with the built in free VPN. It's showing up in the settings but I don't have the icon in the tool bar to adjust it or do anything. It's definitely enabled because it shows the settings and 50gb remaining of data. I've tried doing the about:config setting for enabling protection as well but that was already set to true. I toggled that and restarted my browser and firefox but neither worked.

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Cannot log in to X.com

Content Security policy blocks essential scripts no matter what I do. It's new Firefox installation, Troubleshoot mode, Enhanced tracking disabled, I'm not on VPN, can lo… (read more)

Content Security policy blocks essential scripts no matter what I do.

It's new Firefox installation, Troubleshoot mode, Enhanced tracking disabled, I'm not on VPN, can log into X.com in another browser just fine.

It's the reason #1 I don't use Firefox. I thought the issue would be fixed but it has been like this for long time.

Yet whatever I do, whatever I turn off this pops up:

Content-Security-Policy: The page’s settings blocked the loading of a resource (default-src) at https://abs.twimg.com/responsive-web/client-web/bundle.Conversation.721fc4aa.js because it violates the following directive: “default-src 'self'”

The screenshot is from Zen, but it uses Firefox and the issue is the same in Firefox.

Open 11

Firefox suddeenly stopped password autofill for creditcard website

Firefox suddenly stopped autofill for one of my credit card websites. Went to settings and everything seems to be in place. after manual log in FFasked to save info and I… (read more)

Firefox suddenly stopped autofill for one of my credit card websites. Went to settings and everything seems to be in place. after manual log in FFasked to save info and I checked 'Save', but still no go. It just added new(additional) login info to my list of passwords.

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all my saved tabs suddenly went away! How do I restore them?

When browsing between two screen, all my saved Firefox tabs disappeared. I have restarted my computer but they do not reload. I really need them (and have not accessed so… (read more)

When browsing between two screen, all my saved Firefox tabs disappeared. I have restarted my computer but they do not reload. I really need them (and have not accessed some of them in several weeks so it will be very hard to recover from history.) WHY did they go away and I do I restore them?

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Search Bar and Tabs Bar not showing all the time (my preference).

I have upgraded to a Macbook pro 2023 M2 Tahoe, and reinstalled firefox. When I open it, the search bar & my tabs all show as expected, but then disappear, can't fin… (read more)

I have upgraded to a Macbook pro 2023 M2 Tahoe, and reinstalled firefox. When I open it, the search bar & my tabs all show as expected, but then disappear, can't find them. I have to close and open again to get back them back. I have googled this, tried some things (about:config - made sure "browser.fullscreen.auto hide" is set to false). I do not have a setting "always show toolbar in full screen" as suggested by google search. This shouldn't be that hard! Any thoughts? thanks!

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unidentified downloads

Hello - downloads have started on my Mac desktop - do not know what they are - and they seem to be ever 4 hours. I have attached a screenshot of my download file. An… (read more)

Hello - downloads have started on my Mac desktop - do not know what they are - and they seem to be ever 4 hours. I have attached a screenshot of my download file. Any advice would be appreciated.

Thank you.

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