Showing questions tagged:

UK not showing up on Free VPN list in Australia

I used to be able to use UK in the free VPN list, over the last 3 days, since I updated my firefox, I am unable to do so. Has anyone else down under had this problem, if … (read more)

I used to be able to use UK in the free VPN list, over the last 3 days, since I updated my firefox, I am unable to do so. Has anyone else down under had this problem, if so is there a solution to the issue.

Thanks in advance

Solved 5

search engine keeps telling me their systems have detected unusual traffic from my computer network.

This is my first time to Mozilla Support with a question. Firefox is my default browser using version 155.0.1. I use Strict ETP. [FYI - my skills are basic with IT]. … (read more)

This is my first time to Mozilla Support with a question.

Firefox is my default browser using version 155.0.1. I use Strict ETP. [FYI - my skills are basic with IT]. I also use Firefox Focus on my iPhone.

I previously used Google Chrome but I must have removed it as it's no longer appearing in my desktop Apps.

As of a couple of days ago, I tidied up my Library/cache and deleted it to 'Trash', using Apple support community help instructions for housekeeping. (Because I was getting increased frequency in the spinning ball at start-up). I didn't delete any other folders - just Library/cache in my housekeeping.

Since then, when searching Google / Firefox, Google keeps asking if I'm a robot (asking me to tick a 'reCaptcha' box) as it's detecting unusual traffic on my computer - before it continues with my search via Firefox browser.

This doesn't happen when using other search engines, (eg: Bing or Duck Duck Go).

Using Google searches on Safari browser does not ask me if I'm a robot question ? Searches go through perfectly - no questions asked. Only when I use Google search engine with desktop Firefox. Is it my privacy settings?

I prefer Firefox as my browser because it's independent and open sourced, safe and for its sense of community.

My desktop MacBook Air (2017) is 9 y/o - vintage? So, no longer receiving software updates - but hoping to upgrade with a new Mac desktop soon. (see attached image of current MacBook Air operating system Monterey version 12.7.6).

My question is:

- Why is Google only in the last two days asking me at every search, the above question about 'unusual traffic' / tick the robot box ? And,

- Should I reinstall 'Google Chrome' via the Apple Store?

Or for better security, think of getting a new computer sooner, rather than later ? :(

Many thanks for your support, and time. [No hurry!]

thank you in advance, regards, kindly Rose Roselyn Hansen (Australia)

Solved 2

"Forward Delete" Key Does Not Work When Typing File Name in macOS Firefox "Save As" Window

Steps to reproduce: View a PDF within Firefox Select the 'Save' icon Click within the file name field, right next to "Save As" The "forward delete" key ('Delete' on … (read more)

Steps to reproduce:

  • View a PDF within Firefox
  • Select the 'Save' icon
  • Click within the file name field, right next to "Save As"
  • The "forward delete" key ('Delete' on a Windows keyboard) does not work. It used to work in previous versions of Firefox, but no longer works.
  • The "backwards delete" key ('Backspace' on a Windows keyboard) works without issue.

Firefox 155.0.1

Solved 1 1

Scrambled illegible letters in Firefox's interface

Hello! My Firefox browser is currently in a state where all fonts/letters in the Firefox interface (bookmark bar, settings, about page, website name...) are replaced by u… (read more)

Hello! My Firefox browser is currently in a state where all fonts/letters in the Firefox interface (bookmark bar, settings, about page, website name...) are replaced by undecipherable characters.

I've searched for similar problems already and tried so far the following steps to resolve, unsuccesfully...

  • Opening the browser in Safe Mode / Deactivating all extensions
  • Uninstalling and reinstalling Firefox

  • Disabling hardware acceleration
  • Trying on another profile




When I copy paste said text to another window (ex: Notepad, Chrome Browser…) it appears properly. And as you can see in the screenshots below the text in actual websites is readable -- only the browser's interface, setting, address bar... are scrambled.

Does that bug rings any bell? Do you have any other troubleshooting steps I should try to resolve this? Any help will be appreciated! : )

Solved 4

How do I get Firefox to stop flagging Canadian spellings as wrong when English-ca is my top preferred language in settings?

How do I get Firefox to stop flagging Canadian spellings as wrong when English-ca is my top preferred language in settings? I am writing a WordPress post using Firefox on… (read more)

How do I get Firefox to stop flagging Canadian spellings as wrong when English-ca is my top preferred language in settings? I am writing a WordPress post using Firefox on Mac.

Solved 2

How do I get my apps, like Duolingo, Facebook etc. back on my Firefox page?

How do I get my apps, like Duolingo, Facebook etc. back on my Firefox page? I just perhaps, made a mistake, and downloaded the new Mozilla/Firefox page and now I don't se… (read more)

How do I get my apps, like Duolingo, Facebook etc. back on my Firefox page? I just perhaps, made a mistake, and downloaded the new Mozilla/Firefox page and now I don't see my apps that I use everyday. Help!

Locked 1

Are the Mozilla services that are excluded from the VPN encrypted or otherwise protected for secure identity?

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly.… (read more)

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly. All other browsing activity in Firefox remains protected when the VPN is on."

How then am I protected in any kind of secure way?

All it would take is the Mozilla services using my public IP to lose my browsing protection. How are those connections secured to protect my identity from being exposed once the VPN is enabled and even after the VPN is enabled?

If the public IP can be discovered at sign-in, re-connections, and public Wi-Fi connections before the VPN is enabled, then that same public IP can be traced through internal logs to uncover all the VPN activity done after sign-in, re-connections, and public Wi-Fi access. So, how exactly can I trust the VPN protects my activity at all?

I'm just curious how you setup any protection prior to the VPN being enabled? I'm a former IT Network Specialist I had my CISCO CCNA certificate (Worked in school districts who wouldn't pay for additional certificates so I did all the study work and practice testing up to the CCNP certification just could never afford to take any of the exams beyond the CCNA). So, when I see these additional things like your 50 GB of free browser VPN and read how it works I get curious about the actual protections being provided. Are the people more vulnerable than they may be led to believe?

Solved 4 60

Firefox Macbook Browser trashes all my tabs

OK - this keep happening on my firefox browser on my macbook laptop. I have a default firefox browser open with my 13 default tabs. Now when I have some app, like today s… (read more)

OK - this keep happening on my firefox browser on my macbook laptop. I have a default firefox browser open with my 13 default tabs. Now when I have some app, like today specifically, the app for my voice caddy golf app. I open the app, do the update, and if I select any link that opens the voice caddy website, it opens it in a new firefox browser and tab, NOT a tab in my existing firefox with my 13 default tabs. So my default firefox gets trashed. In my firefox settings, I told firefox to open any new tabs in tabs, NOT pages. I also have open the last tabs open where I left off when I close firefox. What a pain. Tried several things to no avail. Why doesn't firefox have a setting (or the current setting do as I told it - open new websites in a new TAB, NOT a new browser.

Solved 2