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Missing pages or parts of them

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all wor… (read more)

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Asked by jimpnm 1 week ago

Last reply by cor-el 1 week ago

  • Solved

How do I hide the top menu bar in Fullscreen view in Mac OS 14.4.1 on MacBook Air?

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro… (read more)

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro, it doesn't show up. i.e. Off.

I can't figure out what is the setting to make sure it does not appear. I went digging everywhere and can't figure it out. If you could tell me what config, etc I'm missing I'd appreciate it.

Screen shot attached to show which menu bar I mean.

My firefox is up to date: 126.0 (64-bit)

Asked by Kim Yoonmi 김윤미 1 week ago

Answered by cor-el 1 week ago

126.0 upgrade breaks WordsWithFriends, can not downgrade back to previous FF

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all t… (read more)

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all the tabs opened as expected except for WordsWithFriends (on Facebook). WWF draws the full board just fine but then throws a less than descriptive error message: "an error occurred. Please refresh." That is an infinite loop as it will return the same error no matter how many times retry is pressed. I logged out of FB and back in, just in case. No change. FB pages show fine, btw. Closed 126.0 and tried downgrading back to 125.0.2. That version with no longer load (or any of the previous four I had on hand). Consumes 100% of the CPU for about six minutes and then changes to Unresponsive in the Activity Monitor. WWF works fine in Safari and Chrome for what that is worth.

Asked by marty_ffs 1 week ago

How do I include page contents in URL bar history search?

I want firefox to not only cache the URL and page title, but also cache the page contents, so that if I do a URL bar search for a word that was only contained in a page t… (read more)

I want firefox to not only cache the URL and page title, but also cache the page contents, so that if I do a URL bar search for a word that was only contained in a page that a visited (not in the title or url) firefox finds it. Apparently chrome already does this. Why doesn't firefox? I can't even find a add-on that does this for firefox.

Asked by david.d.campbell 1 week ago

  • Solved

The new apostrophe quicksearch-function is a problem for me

Hello There seems to be a new function that opens a quick search window when I press the apostrophe key. This function is active on many websites, and I am using Firefo… (read more)

Hello

There seems to be a new function that opens a quick search window when I press the apostrophe key. This function is active on many websites, and I am using Firefox 125.0.3 on a Macbook Air.

This new function makes it very difficult for me to practice touch typing in Firefox, and I would like to turn this function of.

Best regards Max Andersson

Asked by Max Andersson 1 week ago

Answered by TyDraniu 1 week ago

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (read more)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 3 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox scaling on Retina Macbook vs External 1080P display

On my Macbook Air M1, Firefox's UI and default scaling is perfect on my Retina display, but if I move the window to my external Philips 1080P monitor, some - but not all … (read more)

On my Macbook Air M1, Firefox's UI and default scaling is perfect on my Retina display, but if I move the window to my external Philips 1080P monitor, some - but not all - interface elements are very over-sized, which makes Firefox unuseable on any external monitor I connect. (I have tested this with multiple other monitors)

Asked by joe.blurton 1 week ago

Last reply by joe.blurton 1 week ago

  • Solved

Setting Startpage as search engine

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could impro… (read more)

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could improve the process for us.

Asked by gregcane90 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

sound output is low using google meets (not an issue in slack/OS level)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the i… (read more)

When I use google meet, I regularly get feedback that I sound far away, despite being at a normal distance from my computer. If I switch to another app, like slack, the issue doesn't present (so it's not an OS level issue). I'm using firefox on m3 macbook pro.

What can I do to fix this issue? Or do I have to stop using firefox?

Asked by Meg C 1 week ago

Last reply by Meg C 1 week ago

  • Solved

When opening a new tab, why can't I automatically search?

When I open a new tab, I can't automatically start searching anymore. Here's a video: https://www.loom.com/share/ebcc8685187a4e2284cf40b75f7e134e?sid=9b0a3db3-fcac-4bae… (read more)

When I open a new tab, I can't automatically start searching anymore.

Here's a video: https://www.loom.com/share/ebcc8685187a4e2284cf40b75f7e134e?sid=9b0a3db3-fcac-4bae-9ff9-cdbe2b8b955b

Now, I have to click into the search bar to type. That's annoying.

Anyone know how to fix this?

Asked by Kevin George 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

sign-in to KP.org

I try to sign-in to my KP.org account and I get a white page with the message (Firefox has detected that the server is redirecting the request for this address in a way t… (read more)

I try to sign-in to my KP.org account and I get a white page with the message (Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.) I called KP and they said there was nothing wrong with their site. I added the URL to the cookies exception list with no result. I tried to paste the exact URL of the sign-in page into my bit-warden and it said it exceeded the 1000 character limit. I can sign-in on Chrome, but I prefer to use Firefox. any ideas?

Asked by awc_pdx 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Files on Mac have converted to Firefox (which I don't use) and will not open. Either in Mac, Adobe or Firefox

Hi Lots of my files on Mac have converted to Firefox (which I don't use) and will not open either in Mac, Adobe or Firefox. They are showing in my icloud drive but I cann… (read more)

Hi Lots of my files on Mac have converted to Firefox (which I don't use) and will not open either in Mac, Adobe or Firefox. They are showing in my icloud drive but I cannot open them. And I REALLY need them as they are the source files for a website. I have no idea why this has happened, but would love some advice on how to fix it. I don't ever intend to use Firefox so not quite sure how it happened. Many thanks

Asked by Bombshell Tans 1 week ago

firefox didnt like the drobox directory I chose for downloads and now it wont ask anymore where to put downloads

I've always had my firefox checkmark the "Always ask you where to save files" box. I started to download a file from Envato elements, and firefox asked me where I wanted … (read more)

I've always had my firefox checkmark the "Always ask you where to save files" box. I started to download a file from Envato elements, and firefox asked me where I wanted to put it, so I pointed it to a dropbox folder on my finder level (I'm on a Mac computer). Some pop up showed up that said it didnt like the directory so I hit ok. Then I tried to download again to another location but now firefox won't ask me where i want to download the file to. And instead it just populates a file in the downloads folder called "7gp69ST8.mp4.part" or something similar. If I uncheck "Always ask you where to save files", the whole file downloads just fine to the downloads folder but I dont want that setting, I want the check mark ON so that it asks me each time where to save the file to. But its not asking me any more. So I hit quit on firefox and came back in and the issue persisted. I cleared the cookies and the issue persisted. Please help me fix this.

Asked by rachelcenter 1 week ago

Tabs bar is scrolling

I can't find a way to disable tabs scrolling. This is highly confusing, I have to always look for my tabs and do extra clicks and scrolling. This is very distracting. Als… (read more)

I can't find a way to disable tabs scrolling. This is highly confusing, I have to always look for my tabs and do extra clicks and scrolling. This is very distracting. Also those two buttons - "<" & ">" - they occupy extra space. The left one is especially annoying because I expect a "+ new tab" button to be there. I don' want to test/use this new experimental feature, how can I turn this off? Thank you.

Asked by Arseniy Fomchenko 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

firefox container tab minify

in google and in other browsers when you have multiple tabs in a container you have an option to minify all tabs in the container. is there a similar feature for firefox… (read more)

in google and in other browsers when you have multiple tabs in a container you have an option to minify all tabs in the container. is there a similar feature for firefox,

thank you!

Asked by Mousica 1 week ago

Last reply by Mousica 1 week ago

Youtube crashes in latest version for Mac

Just a short time ago Version 125.0.3 downloaded. Since then I cannot open Youtube without it crashing. When I ask it to restore the tab (one of 2 choices offered, it cra… (read more)

Just a short time ago Version 125.0.3 downloaded. Since then I cannot open Youtube without it crashing. When I ask it to restore the tab (one of 2 choices offered, it crashes again. After 4 or 5 times I close the tab and switch to another browser. I shut off the one extension I had running. That fixed nothing. I looks like my 2019 iMac is too old and I need to go back to an earlier version.

Asked by Jim Roy 1 week ago

Last reply by Paul 1 week ago

Bookmarks etc not Syncing w/ FF Sync to Mac OS

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging … (read more)

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Asked by darintenb 2 weeks ago

Last reply by cor-el 1 week ago