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window.gigya is undefined

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I… (read more)

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I get the following message from the RAI system "window.gigya is undefined" . Even though my credentials are correct, the RAI platform does not allow me to log in to my account. This is a Firefox issue and not a RAI issue. I know this because I can access my RAI account and see TV content no problem via SAFARI. Perhaps there is a setting in Firefox I need to change. At the moment I am using Firefox with the standard settings (no changes to settings since I reinstalled Firefox in my machine today)

Asked by xabier1 2 weeks ago

Last reply by Balázs Meskó 1 week ago

How do I block a specific website?

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific web… (read more)

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific website? I do not want to access this site, and I find myself checking the site. I sound nuts, I know. But this is for my own good.

Asked by Sean Curran 1 month ago

Last reply by Agent virtuel 1 month ago

Can't get rid of Yahoo as default search engine

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the… (read more)

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the default and only search engine.

Asked by rtbond 5 months ago

Last reply by James 5 months ago

Stop Rakuten pop ups

bold textHow do I stop Rakuten pop ups for 5% cash back???? I did not sign up for these. I may have years ago. I unsubscribed but they won't stop on firefox. … (read more)

bold textHow do I stop Rakuten pop ups for 5% cash back???? I did not sign up for these. I may have years ago. I unsubscribed but they won't stop on firefox.

Asked by Carol Landry Fine Art 5 months ago

Last reply by zeroknight 5 months ago

Some webpages show up blank

Hey! For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows. I have tried emptying cache etc. Running Ventu… (read more)

Hey!

For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows.

I have tried emptying cache etc. Running Ventura 13.6.

One page recently stopped working and show: Application error: a client-side exception has occurred (see the browser console for more information).

www.pinterest.com is completely white.

Facebook.com shows up fine but does not work properly.

Any instructions on exactly what to do?

Asked by magnus110 5 months ago

Last reply by cor-el 5 months ago

400 Bad Request You may have typed the address incorrectly or you may have used an outdated link

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it 400 Bad Request You may have typed the address incorrectly or you may h… (read more)

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it

400 Bad Request

You may have typed the address incorrectly or you may have used an outdated link

Asked by Bhamidipati shivashanker 2 months ago

Last reply by cor-el 2 months ago

Add-on icons can't be found

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's not… (read more)

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's nothing there to help me add the icon. The little puzzle piece in the upper right of the browser -- click on that and Bitwarden isn't listed.

How do I fix this? In Chrome there's a simple toggle switch in the extension manager to add the icon to the toolbar. Frankly, if I can't get this Bitwarden icon to display I can't use Firefox at all. Thanks.

Asked by johnbycz 1 month ago

Last reply by zeroknight 1 month ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 1 month ago

Last reply by cor-el 1 month ago

Some websites not loading, sometimes

Hello, sometimes firefox seems like it is working fine, other times certain sites like youtube, duckduckgo and spotify will not load, while others will. I've gone throu… (read more)

Hello, sometimes firefox seems like it is working fine, other times certain sites like youtube, duckduckgo and spotify will not load, while others will.

I've gone through and done everything the help articles suggest, nothing happens - then a few days later everything's fine. It's gone on like this for a few months. Any help would be greatly appreciated.

thanks -alex

Asked by alexmatz0.0 4 days ago

Last reply by Adrenoreceptor 3 days ago

Importing old browser history and bookmarks

I have downloaded Firefox 117. I am currently on Firefox 102.15. So I want to transfer my bookmarks to the new version, as well as some recent history. I am unable to fin… (read more)

I have downloaded Firefox 117. I am currently on Firefox 102.15. So I want to transfer my bookmarks to the new version, as well as some recent history. I am unable to find these files to import when using Firefox 117. Also I says that version 102.15 is the most up to date version of Firefox. So this is confusing.

Asked by jlymaneric 5 months ago

Last reply by TyDraniu 5 months ago

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 2 months ago

Last reply by cor-el 2 months ago

unwanted tab pop ups or redirects

Greetings, for some reason lately over the last couple weeks I have noticed that when I open a link to a site that I've had in my bookmarks for years it now opens that li… (read more)

Greetings, for some reason lately over the last couple weeks I have noticed that when I open a link to a site that I've had in my bookmarks for years it now opens that link or that page and then within a couple seconds another tab will open for advertisement or possibly even the duplication of the originally called upon link in the previous tab. I would like to stop these additional tabs from opening automatically without my request.

thanks in advance,

Mike VIkdal mvikdal@yahoo.com

Asked by mvikdal 3 months ago

Last reply by zeroknight 3 months ago

Multiple Gmail accounts

I have 3 Gmail accounts that I like to keep open most of the time. I'm trying to migrate from Chrome, which lets me have different profiles in separate browser windows. H… (read more)

I have 3 Gmail accounts that I like to keep open most of the time. I'm trying to migrate from Chrome, which lets me have different profiles in separate browser windows. How can I keep my different email accounts open? When I add one, the first one closes.

Asked by susperkins 5 months ago

Last reply by Paul 5 months ago

Opening a Firefox page with a link from another doc

Since the most recent upgrade, Firefox does not open properly. If I have a link in another doc that is supposed to take me to its page, Firefox will open, but only to th… (read more)

Since the most recent upgrade, Firefox does not open properly. If I have a link in another doc that is supposed to take me to its page, Firefox will open, but only to the home page. I have to click on the link again in order to get it to open the page that the link is supposed to open. This happens with links in things like a Pages document, and also with links embedded in emails. This is new behavior. Why is this happening, and is there a fix for it?

Asked by taschmtt 5 months ago

Last reply by zeroknight 5 months ago

Error enabling touchId 2fa on website

Hi, There is a feature my company has for biometric login that works on both chrome and safari (Mac m1 pro 14inch with Ventura 13.1). It says firefox doesn't support Fid… (read more)

Hi,

There is a feature my company has for biometric login that works on both chrome and safari (Mac m1 pro 14inch with Ventura 13.1). It says firefox doesn't support Fidoc2, but I believe it does. How would I debug this/get it to work.

Also how do I get biometrics to work for like passwords!

Asked by Arnav Jindal 5 months ago

Last reply by cor-el 5 months ago

Impossibly tiny address bar, tabs, everything

I have tried for literal years to fix this problem so I can switch to Firefox, but haven't been able to get any help. I'm serious. I wanted to switch to Firefox back in 2… (read more)

I have tried for literal years to fix this problem so I can switch to Firefox, but haven't been able to get any help. I'm serious. I wanted to switch to Firefox back in 2020 and had this problem.

I've tried:

- Finding and adjusting any setting or preference that has to do with font size. It doesn't help.

- Uninstalling and deleting all of Firefox from my computer, then redownloading the newest version and installing that. This has happened over several versions.

I had to zoom in on this page just so I could type this, lol!

I'm attaching screenshots that show the problem. The top bar (the system font from my mac) vs. what I see in Firefox.

For reference, I have a macOS that's running Monterey v 12.2.1. It's a macbook air (13 inch).

Is there any fix for this? If not, is there another non-chrome browser you can recommend?

Thanks so much, since I know you're a volunteer and doing this just because you're a helpful person. And sorry to sound frustrated. I just have kept trying to fix this myself and had no luck!

Asked by Miss Meg 5 months ago

Last reply by cor-el 5 months ago

Lean extension does not work: it blocks access to news stories and journal articles on one of my laptops

My version of Firefox on one of my laptops goes screwy when I try to use the Lean library extension. this does not happen on other laptops. I've cleared the cache and red… (read more)

My version of Firefox on one of my laptops goes screwy when I try to use the Lean library extension. this does not happen on other laptops. I've cleared the cache and redownloaded the softward but nothing helps. I'm switching to another browser on that laptop.

Asked by dromer4 5 months ago

Last reply by James 5 months ago

really tired of digging to put my add ons to the tool bar

can you just put a check box on the MANAGE YOUR EXTENSIONS MENU to turn on TOOL BAR extension short cuts for extensions. THIS IS WHERE THAT BELONGS NOT HIDDEN UNDER THE E… (read more)

can you just put a check box on the MANAGE YOUR EXTENSIONS MENU to turn on TOOL BAR extension short cuts for extensions. THIS IS WHERE THAT BELONGS NOT HIDDEN UNDER THE EXTENSION PUZZLE PIECE.

Asked by rocket625 5 months ago

Last reply by Dropa 5 months ago