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How to reach a site used in the past, but now, can't reach?

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my… (read more)

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my online gaming site. Your settings warn me that the site isn't ---https://. --- which I realize, and FIREFOX stops me from going to the site. How do I temporarily use a site, then restore the security? I appreciate how FIREFOX keeps us safe! TY!

Asked by micmon224 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Bookmark bar randomly clears

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks ar… (read more)

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks are still saved on my account, so right-clicking and removing and re-adding the bookmark bar restores them as they were. But I'm having to do this like 2-3 times a day and it's getting really annoying.

I've tried restarted the application and that didn't help. Firefox version: 124.0.2 (64-bit)

Asked by Rasmus 1 week ago

Last reply by zeroknight 1 week ago

need help

I'm desperate for some help here. I'm a long time customer of Mozilla, and have used Firefox for many many year. Recently, my hard drive was erased, I lost all my data, a… (read more)

I'm desperate for some help here. I'm a long time customer of Mozilla, and have used Firefox for many many year. Recently, my hard drive was erased, I lost all my data, and I've got a new computer that I'm setting up I'm trying to sign into my Firefox but I don't have the password. I go through Password reset options, and it send a code to my email ([edited] @mindspring.com) and the spam filter is filtering out the email, so I cannot see it. I'm stuck in a loop! I cannot get the passcode and cannot sign into my account. I just need to chat with someone to help me. Please call my call when available.

vince Schmidt

Asked by vrms10 1 week ago

Last reply by cor-el 1 week ago

Browser will not load

When I downloader the Firefox I then try tobrowse a company,etc a page comes up withFirefox logo and a line that has Google and the place for the url/ I cannot get the a… (read more)

When I downloader the Firefox I then try tobrowse a company,etc a page comes up withFirefox logo and a line that has Google and the place for the url/ I cannot get the actual browser to open.

Asked by eagle8s 1 week ago

Last reply by ixian 1 week ago

Had to reformat and reinstall my Intel Mac with 10.4.11. Can't download install dmg from the ftp site.

Had to reformat and reinstall my Intel Mac with System 10.4.11. Can't download install dmg from the ftp site because my id and password don't get me into the FTP website… (read more)

Had to reformat and reinstall my Intel Mac with System 10.4.11. Can't download install dmg from the ftp site because my id and password don't get me into the FTP website.

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.28/mac/en-US/Firefox%203.6.28.dmg

Does anyone have the installer for 3.6.28 version of Mac Firefox

Asked by spikul 2 weeks ago

Last reply by James 1 week ago

Unable to activate bookmarks from "bookmarkbackups" folder

My iMAC desktop computer crashed yesterday and ultimately I ended up having to go into recovery mode, erase the hard drive to reinstall the OS and then restore the applic… (read more)

My iMAC desktop computer crashed yesterday and ultimately I ended up having to go into recovery mode, erase the hard drive to reinstall the OS and then restore the applications and files from TimeMachine using Migration Assistant. All of that worked fine, but Firefox was still hanging up, so I deleted it and downloaded the most recent version. That of course wiped out all of my bookmarks. I used Time Machine to restore the "bookmarksbackup" folder as shown in the image below. That did not help, at least in terms of restoring my bookmarks to Firefox. I noticed that a second profile had been created, so I copied the same list of files to the bookmarksbackup folder under that profile. Still no help. It occurred to me that perhaps there is another place where the current active bookmark file should live, but if that is the case, I can't figure out where that might be. I'm quite stuck and really need access to my bookmarks. Any suggestions are greatly appreciated!

PS: I've since run a thorough virus scan using Microsoft Defender and checked disk integrity using DiskUtility.

Asked by gpatronek 1 week ago

Last reply by cor-el 1 week ago

Little purple icon in upper left corner obscures important controls

Over the last week, a little purple icon appears in upper left corner of my firefox browser, it looks like a person viewing a screen. It sits right on top of the red-yell… (read more)

Over the last week, a little purple icon appears in upper left corner of my firefox browser, it looks like a person viewing a screen. It sits right on top of the red-yellow-green circles that allow me to minimize, enlarge, or close the browser, and renders Firefox unusable. How do I get rid of it?

Asked by anthony105 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Facebook jumping the container

Earlier, I joined a zoom meeting from a facebook group (facebook in a container). I had Yahoo open on my browser. Now, no matter what I do (including uninstalling and rei… (read more)

Earlier, I joined a zoom meeting from a facebook group (facebook in a container). I had Yahoo open on my browser. Now, no matter what I do (including uninstalling and reinstalling firefox), I get the message every time I try to open a link from a particular email to a website totally unaffiliated with facebook. It looks like facebook grabbed onto the open tab and I can't get rid of it. I'm using a different browser to access that url, but I'd like to get facebook out of my yahoo business. It looks like FB is trying to track my activity on the web. Please help. BTW, Yahoo was in a personal container and the url for zoom opened up when I joined the zoom meeting from facebook, so all 3 of those tabs were open for a couple of hours. Thanks for your help.

Asked by ellenandrethy 2 weeks ago

Last reply by zeroknight 1 week ago

Youtube Grey Boxes

Hello, I was trying to watch Youtube and pulled up the page, but all that was there were grey boxes where the recommended videos should be on the home page. When trying… (read more)

Hello,

I was trying to watch Youtube and pulled up the page, but all that was there were grey boxes where the recommended videos should be on the home page. When trying to search, only a blank area came up. When I tried to go directly to a channel, the same happened. Loading a direct link from a video let me play the video, but everything around it was gone, no recommended, no channel, no likes, nothing.

I have tried clearing the cache and cookies. My Firefox version is up to date as of right now. I restarted the browser several times and restarted my computer.

Other solutions suggested going to about:config and changing image.webp.enabled to true, but when I search under about:config, that option is not there.

Youtube works if I open a private window and sign in. I have tried opening Firefox in troubleshooting mode and this did not solve the problem. Any help would be greatly appreciated.

Asked by dogloverbh 2 weeks ago

Last reply by cor-el 2 weeks ago

Refreshing Firefox

I have been asked to "refresh my browser". I look this up on Firefox and there is no simple answer, lots of technical talk, but nothing simple.I know this is a simple tas… (read more)

I have been asked to "refresh my browser". I look this up on Firefox and there is no simple answer, lots of technical talk, but nothing simple.I know this is a simple task. do I just close Firefox and reopen it?

Asked by rayduff 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox Dev doesn't launch with profile imported from Nightly

I've copied the root profile folder from my old machine, created a new profile running Nightly, put the contents of old profile into just created one, and it just worked.… (read more)

I've copied the root profile folder from my old machine, created a new profile running Nightly, put the contents of old profile into just created one, and it just worked. Doing the exact same steps with Dev version doesn't work - app refuses to launch after picking imported profile as default one. Could it be because Dev has a lower app version?

Asked by renox82 2 weeks ago

Last reply by cor-el 2 weeks ago

Website unreachable by firefox

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am… (read more)

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am using 124.0.1. I see there is a 124.0.2. I'll try that next.

Asked by rwavery 2 weeks ago

Last reply by cor-el 2 weeks ago

When I use the firefox browser streaks and blank spaces (always triangular or linear) shoot across the screen intermittently and obscure the web pages, regardless of page (including the Mozilla login page!) Updated my Firefox and no change

Advise how to get rid of the display streaks Regardless of page, angular streaks will obscure parts of the display (doesn't happen with other browsers, restarted my machi… (read more)

Advise how to get rid of the display streaks Regardless of page, angular streaks will obscure parts of the display (doesn't happen with other browsers, restarted my machine, cleared my cache, not sure how to correct it? Thanks

Asked by Carol Endo 2 weeks ago

Last reply by zeroknight 2 weeks ago

Turn off middle click close tab function

While using firefox with mac trackpad or magic mouse it's really easy to accidentally middle click to a tab and close it. It's really frustrating to loose a tab. I guess … (read more)

While using firefox with mac trackpad or magic mouse it's really easy to accidentally middle click to a tab and close it. It's really frustrating to loose a tab. I guess it wouldn't be so hard to put an option to disable that function. That would make life so much easier. And there are LOTS of requests for the same thing in this site many of them more than years old.

Asked by Durul 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago