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Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (read more)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Asked by Lisa Corricello-McDowell 2 weeks ago

Last reply by Lisa Corricello-McDowell 6 days ago

Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode 1 week ago

Last reply by tonywoode 3 days ago

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (read more)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Asked by johnedwardlow 1 day ago

Last reply by johnedwardlow 53 minutes ago

Picture in picture not working

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way… (read more)

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way to get around that?

Asked by Raymond Boheme 3 days ago

Last reply by Raymond Boheme 18 hours ago

Latest Update Will Not Download

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows upd… (read more)

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows updates does not download either. Now I am running my antivirus on my Windows to see if it runs clean. I do not know why I cannot apply these updates.

Asked by tightpurchaser 1 week ago

Last reply by tightpurchaser 5 hours ago

Problem with saving bookmarks

When I click on "Bookmark current tab," the small bookmark window opens as usual. But if I then click on "save," nothing happens. The bookmark does not get saved anywhere… (read more)

When I click on "Bookmark current tab," the small bookmark window opens as usual. But if I then click on "save," nothing happens. The bookmark does not get saved anywhere and the window does not close. Likewise, if I click on "cancel," nothing happens and the window also stays open. Only if I click somewhere outside of the bookmark window does the bookmark get saved and the window close. This has happened only in the current and previous version of Firefox. How can I fix this?

Asked by rm23 4 days ago

Last reply by rm23 4 days ago

Theme

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the… (read more)

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the default theme. I have sent an image of the old theme. The new theme is Aurora Australis. And the second image shows this Theme enabled. What gives? Carl

Asked by carl_hci 5 days ago

Last reply by carl_hci 5 days ago

Black bars when browsing

Whenever I browse the web using Mozilla (Google, Startpage or any other browser) AND Mozilla is set to fullscreen mode I get black bars all around website screen which ar… (read more)

Whenever I browse the web using Mozilla (Google, Startpage or any other browser) AND Mozilla is set to fullscreen mode I get black bars all around website screen which are not present when Mozilla is set to windowed mode.

I am using: Macbook Air M1 (MacOS Monterey 12.6.6.) and latest Mozilla web browser. I have already tried this solution: "go to about:config in the address bar and try changing the value of full-screen-api.macos-native-full-screen to true" and it did not fix the issue. I am experiencing this for a lot of time now and only on my Macbook which means a specific version of Mozilla cannot be blamed. This happens on ALL websites. Note: I did change about:config quite a lot regarding privacy alterations.

Asked by Garfield Pokora 4 days ago

Can't minimize browser window via double-click on Mac

I'm running the latest version of Firefox (126.0) on an iMac, OS 14.4.1. Starting a couple days ago, i was no longer to (consistently) minimize Firefox browser windows by… (read more)

I'm running the latest version of Firefox (126.0) on an iMac, OS 14.4.1. Starting a couple days ago, i was no longer to (consistently) minimize Firefox browser windows by double-clicking on the browser window title bar. I'm able to minimize the window INCONSISTENTLY and only very infrequently via double-clicking, but with no obvious pattern. This problem only occurs with Firefox. I have no problem minimizing any other browser or application windows.

My Mac OS settings are always set to "Double-click a window's title bar to minimize."

I can minimize via Command-M, but i prefer to double click. I vaguely remember this occurring on another iMac of mine some years ago, but don't remember if i found a fix, or if it went away on its own.

Thanks for any help! dan carlson Belmont, CA

Asked by dextersinister 3 days ago

Firefox automatically plays videos; I don't WANT that

BROKEN: Videos automatically play upon landing on a website. I don't want video autoplay. I had that FIXED at one point, but with the new update, all of my settings were… (read more)

BROKEN: Videos automatically play upon landing on a website. I don't want video autoplay. I had that FIXED at one point, but with the new update, all of my settings were discarded, and now I'm back to square one. I do not want video autoplay! Now, on to the next question: many complaints have been lodged on various 'help' pages and forums describing the same problem; my question is, in light of all of these complaints, why hasn't Firefox FIXED this problem and issued an update with the repair patches?! On my version of FF, Mac 126, all video controls in settings have disappeared. WHY? Where did they go? Not that they worked anyway because we had to muck about in about:config with various patches WHICH NO LONGER WORK ON MY MAC! Why is there not a simple ON/OFF switch, in Settings, for those of us who want the choice?! When are FF boffins going to FIX this to our satisfaction, with a WORKING, simple-selectable solution? I await a reply from a knowledgeable Firefox technician, one who preferably works on this part of the browser, please. Help me understand, or make me happy, preferably both.

Asked by trennor 3 days ago

HTTP to HTTPS redirect causing issues with webpages is not loading and other certificate shenanigans.

I have to configure a lot of networking equipment! One day I might be working on a brand new piece of equipment and the next day trying to log into some ancient piece of … (read more)

I have to configure a lot of networking equipment! One day I might be working on a brand new piece of equipment and the next day trying to log into some ancient piece of equipment because I need to change something and I can't replace it yet. I'm having a major issue with the redirect even if I explicitly type HTTP it forces it to HTTPS ( and no I don't have HTTPS everywhere installed I've actually never used it ). I've noticed recently a few updates back now that if the connection cannot succeed it redirects to HTTP but it can hang up in a weird limbo where it thinks the site doesn't exist. There needs to be a toggle for local addresses explicitly typed "HTTP" to try that first. There also needs a toggle to ignore the security issues when accessing the device with a self assigned certificate as every single networking device has a self assigned a certificate and every time I need to change the setting on a router I have to agree even though I have a greed for the last 10 times when I've access the device or I just reset the device and the self signed certificate changed. And I don't know how you're gonna handle this on mobile but it almost makes using a mobile browser useless because I might as well just get the computer out even if all I have to do is change a password, SSID or just check a setting.

So local addresses need an option to lower the warning level for self signed certificates and to obey the typed protocol!

And there's some sort of bug with the Logic that detects a certificate or non-secure site that breaks when the connection drops. The only way I've been able to get around this is to go to the address bar and hit enter as a reload will not work and a reload skipping cash will not work to bring the site back up.

I've had devices that I thought weren't working only to find out they were working fine after 3 or 4 attempts and restarts only to find it's just that firefox thought the site didn't exist anymore.

And I don't have any other options because chrome is even worse with HTTPS once it gets it's vampire fangs in you're stuck it will not let you go back. And safari you might as will be undead.

Finally getting annoyed enough to write some thing as every time you go change your setting reboot device check setting log back in change saying restart log back in and you have to hit except certificate every single time.

And while I'm here Bring back the checkbox to save/ not save the certificate as I might not want to save the certificate when I know I'm going to reset the device and it's going to be totally different in the next 10 minutes. Or I might not want to save it at all like I go to a website that's misconfigured and the certificates not valid for the domain name that it's using.

Asked by iMark77 3 days ago

lag and glitch

hello team Firefox i am Aquib. i am very older user. my Firefox web browser in mac is very Awesome user experience. no lags no glitch no bugs. higher performance than oth… (read more)

hello team Firefox i am Aquib. i am very older user. my Firefox web browser in mac is very Awesome user experience. no lags no glitch no bugs. higher performance than other browsers. but after Firefox ver-120.0.1 Firefox getting lag and glitch in latest version Firefox please try to check in Youtube and switch mini screen to full screen getting lag please solve this problem. my problem is explain in given Screenshot. please fix it.

Asked by mdaquib847 3 days ago

unable to post 'for sale' in any group

I belong to almost a dozen regional 'yard sale' groups, and suddenly can no longer post 'for sale' in ANY of them including Marketplace. Yet in the same groups I can post… (read more)

I belong to almost a dozen regional 'yard sale' groups, and suddenly can no longer post 'for sale' in ANY of them including Marketplace. Yet in the same groups I can post and reply to messages

Asked by Roland Irish 2 days ago

Menu bar too small and can not enlarge it.

The menu bar at the top of Firefox is extremely small. The size is about 1 mm. I have tried all the supposed fixes and none of them work. I have a new Macbook pro using F… (read more)

The menu bar at the top of Firefox is extremely small. The size is about 1 mm. I have tried all the supposed fixes and none of them work. I have a new Macbook pro using Firefox.

Asked by dogon2u 2 days ago

Responsive design mode is showing zoomed in content.

After updating firefox to latest version 126.0 (64-bit). Responsive design mode is showing zoomed in content and not behaving the way it used to do in previous version. P… (read more)

After updating firefox to latest version 126.0 (64-bit). Responsive design mode is showing zoomed in content and not behaving the way it used to do in previous version. Please check

Asked by Yogesh Bhusara 2 days ago

SLanted and Square dots

I have pictures that are slanted. Chrome, and Safari don't do this, so I know it is something with Firefox. Every once and awhile Firefox also has little square dots that… (read more)

I have pictures that are slanted. Chrome, and Safari don't do this, so I know it is something with Firefox. Every once and awhile Firefox also has little square dots that appear s’ for ‘Firefox’

Asked by eehibew 1 day ago

Use ABOUT:CONFIG to keep Same Page Size/Location from last Closed page

If I Close (not Exit) FF and then later Open it, the new Open page is a different size and screen location than when it was last closed (I have to then reposition the pag… (read more)

If I Close (not Exit) FF and then later Open it, the new Open page is a different size and screen location than when it was last closed (I have to then reposition the page manually).

Is there a ABOUT:CONFIG setting I can can change to stop this?

Asked by Michael Jonas 1 day ago

Avast One is continually issuing threats from Firefox itself

I have attached a screenshot of this error which keeps appearing when Firefox is running. It is pointing to a contamination in Firefox itself, not a particular website, t… (read more)

I have attached a screenshot of this error which keeps appearing when Firefox is running. It is pointing to a contamination in Firefox itself, not a particular website, though the latest Firefox also will not load X.com even with Tracking Protection turned off for the site. I ran a scan and found nothing. I also cleared browsing objects from Firefox, and I still get this popup threat warning. It appears to be triggered by something in Firefox code. It says it is from https://services.disconnect.me/disconnect-plaintext.json from the process /Applications/Firefox.app/Contents/MacOS/firefox. This began when I updated Firefox to 126.0 (64-bit) on MacOS Sonoma 14.5.

Asked by stevegoldfield 1 hour ago