Showing questions tagged: Show all questions
  • Archived

Bing!!!

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use… (read more)

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use any of their products because I don't like them. In settings/search I can restore the default search engines & delete Bing, but it always reverts back to insisting on using Bing again. I have followed several threads about this issue without permanent resolution. Help??

Asked by kathycasey 1 year ago

Last reply by margy809c 1 year ago

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  • Archived

Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 1 year ago

Answered by Dropa 1 year ago

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  • Archived

Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (read more)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

Asked by bruce98 1 year ago

Answered by bruce98 1 year ago

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Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (read more)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

All of my bookmarks are gone

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? … (read more)

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

Asked by forestlisinski 5 months ago

Last reply by cor-el 5 months ago

Mac Black Screen Problem

I've been noticing a consistent issue specifically with Firefox causing my mac to black screen/shutdown involuntarily. It happens specifically when I use the zoom-in fun… (read more)

I've been noticing a consistent issue specifically with Firefox causing my mac to black screen/shutdown involuntarily.

It happens specifically when I use the zoom-in function on firefox web pages (the pinch zoom).

Other times when it doesn't black screen, firefox would sometimes have this pixelated appearance (basically random squares interspersed around a web page at times) after I try zooming in.

Anything I could do to help prevent this problem?

Asked by Ahmed Mushannen 5 months ago

Last reply by zeroknight 5 months ago

Spell check both Spanish and English

I use Spanish/English dictionaries. I also use Web sites in English and in Spanish. I want spellcheck to detect the language and enable the proper spell check. I always… (read more)

I use Spanish/English dictionaries. I also use Web sites in English and in Spanish. I want spellcheck to detect the language and enable the proper spell check. I always had that ability in Safari, for example.

Necesito ayuda! You see; it doesn't work.

Thank you for any help!

Asked by barney.bales 5 months ago

Last reply by cor-el 5 months ago

Log in issue

My old email address, "jonnikhan1547@sbcglobal.net" is no longer active. I need to change my log-in to Steam and other apps, as well as my old password (which I've total… (read more)

My old email address, "jonnikhan1547@sbcglobal.net" is no longer active. I need to change my log-in to Steam and other apps, as well as my old password (which I've totally forgotten).

Asked by John King 5 months ago

Last reply by Dropa 5 months ago

windows disappear

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this… (read more)

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this has happened. I am beyond frustrated! Where do they go? How can I get them back? What can I do to stop this from happening????

Asked by carolleapike 5 months ago

Last reply by zeroknight 5 months ago

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Shortcut CMD+W (close single tab) not working anymore

Hi all, the shortcut to close a single tab (ctrl+W (Windows) or cmd+W (Mac)) is not working anymore. here is what I tried so far: - disabling all extensions (via rest… (read more)

Hi all, the shortcut to close a single tab (ctrl+W (Windows) or cmd+W (Mac)) is not working anymore.

here is what I tried so far: - disabling all extensions (via restart in safe mode) but to no avail - reinstalled Firefox but the problem persists - verified, that the command is indeed cmd+W and was not changed by accident - all other shortcuts are working well

NOTE: I can see that when I press cmd+W, the "file" tab up above on the Mac menu bar flashes for a brief moment, as if the system detects the shortcut. But the tab stays open.

Any other ideas I could try out?

Asked by flx1998 6 months ago

Last reply by flx1998 5 months ago

  • Archived

Every link opens Anti-Phishing warning

A few days ago, Firefox updated itself. Suddenly, every link opens a new tab that says "Anti-phishing Protection is scanning your link..." and the original tab opens a wi… (read more)

A few days ago, Firefox updated itself. Suddenly, every link opens a new tab that says "Anti-phishing Protection is scanning your link..." and the original tab opens a window that says "Anti-phishing Protection - You are attempting to open an insecure link. Are you sure you want to proceed?"

I cannot find anywhere to turn this off or fix this ridiculous situation?

Asked by info9965 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

How can I set up Firefox for a single vertical monitor?

I have a good 1080p monitor, which I can set up in either orientation. I have a hard time finding monitors which meet my accessibility needs, so a square/squarer monitor … (read more)

I have a good 1080p monitor, which I can set up in either orientation. I have a hard time finding monitors which meet my accessibility needs, so a square/squarer monitor or a 2nd monitor would be expensive.

I have tried setting it up in vertical mode, to make it easier to read pdfs and to write. And ideally, to make it easier to avoid sidebars and/or move them away above the main content where they're less likely to trigger as many @##$% migraines.

I've noticed that most websites are designed for the horizontal layout. Elements disappear off the right edge, sometims with a horizontal scrollbar to reach them, sometimes without. Is there a trick to get miost or all websites to fit?

I use about:config fixes, add-ons, and user css to try to increase font sizes, switch colors, block animation, and reduce frame rates to completely block "smooth" animation. I can't do without these, so I don't think I could adapt the mobile version to my needs.

I've noticed *many* other problems in other apps, but if I can get all these websites working in Firefox, I can probably sort out the other problems elsewhere.

Asked by MarjaE 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Keydown event for Escape key not being registered

At some point, I've noticed that certain behaviours expected to occur when pressing the Escape key no longer did. Those behaviours mainly involved triggering some Javascr… (read more)

At some point, I've noticed that certain behaviours expected to occur when pressing the Escape key no longer did. Those behaviours mainly involved triggering some Javascript, including functionality in keyboard-related extensions, such as Tridactyl. Browser-level functionality on the other hand, such as pressing Shift-Escape to open `about:processes`, or pressing Escape to close Search Suggestions when the URL input bar, continue to work as before.

Upon investigation, I found it is specifically the javascript Keydown event that isn't being registered, while the subsequent Keyup event still is. I used https://w3c.github.io/uievents/tools/key-event-viewer.html to test this.

I also found that starting Firefox in Troubleshoot Mode (Safe mode) doesn't resolve the issue. On the other hand, creating a new profile does.

I've looked at the modified settings in `about:config`; there's a lot, but nothing stands out as being related to keyboard input or javascript.

Can someone please help me find what is causing this?

Asked by fkkd33 6 months ago

Last reply by fkkd33 6 months ago

  • Archived

Need an older ESR

How do I download 68.10 ESR? Later versions break my files. Don't know why and can not get newer files. All I get is newest version, not the one I need. I can get to … (read more)

How do I download 68.10 ESR? Later versions break my files. Don't know why and can not get newer files. All I get is newest version, not the one I need. I can get to the older version directory. But which file do I get?????????

Asked by dapenguin 6 months ago

Last reply by Terry 6 months ago

  • Solved
  • Archived

How to Block Unwanted Notifications

Hi, I accidentally allowed notifications (while using Firefox) from a particular web site only to find out that now I get numerous notifications regarding phony virus ale… (read more)

Hi, I accidentally allowed notifications (while using Firefox) from a particular web site only to find out that now I get numerous notifications regarding phony virus alerts, etc. I am unable to block the notifications.

I searched the web for how to block a notification from a web site, but have not come up with any solutions.

In particular, I went to about:preferences > Privacy & Security > Permissions > Notifications. The web site is set to Block, but still the unwanted notifications continue. Perhaps the notifications are coming from a different web site that seems to be hidden?

I also quit Firefox and restarted Firefox, but the notifications continue. I also restarted my Macbook Pro, but that didn’t help either.

Here is the link I originally clicked on, but I obviously wouldn’t want anyone to click on it:

https://duckduckgo.com/?q=!ducky+trialjuries&ia=web

I would be so grateful if anyone has a solution!

Asked by wsr429 6 months ago

Answered by wsr429 6 months ago

  • Archived

Help! Lost hundreds of links with new update

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. … (read more)

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. Unfortunately I don't remember what it was called.

Thought maybe 'pin' something, but that's basically unsearchable as there is something else called pins.

It was great, cause you could simply go to the tab and see all of the saved links, by date. It opened up every time Firefox started and I never had an issue. Saved HUNDREDS of links and now it's just gone! No history of it existing. How do I get it back??? This is terrible. Tons of work stuff saved there.

-Yes, I understand bookmarks and have plenty of those and they are still there. -Not related to Pinterest, just think it was called Pinned or Pin Something.

TIA!

Asked by mattruscigno 6 months ago

Last reply by Dropa 6 months ago

  • Archived

keeper add-on

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my a… (read more)

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my add-on manager page in firefox it lists the Keeper extension, but gives no option to enable the needed permission. Can anyone help me out?

Asked by hwhite1 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

chs_intelligence.json files

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json… (read more)

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

Asked by wilddonnn 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Solved
  • Archived

stop searches in URL bar

I have Firefox 115.1.0esr. Google is my home page. When I search for things I want to ONLY use the Google bar. I DON'T want to start typing and have the URL bar start to … (read more)

I have Firefox 115.1.0esr. Google is my home page. When I search for things I want to ONLY use the Google bar. I DON'T want to start typing and have the URL bar start to fill in. See screenshot, I've unchecked what I think should allow only the Google bar to fill in and search. But it's still going to the MAIN URL bar above. Please help me fix this, it's driving me crazy!!!!!

Asked by ShaunTru6 7 months ago

Answered by Terry 7 months ago

  • Archived

Walmart website

After updating FF to 115.1.0esr (MAC) I cannot get the Walmart website to work. The home page comes up but it immediately goes to the account log in page [ sign in or cre… (read more)

After updating FF to 115.1.0esr (MAC) I cannot get the Walmart website to work. The home page comes up but it immediately goes to the account log in page [ sign in or create your account ] ( https://www.walmart.com/account/login?vid=oaoh&tid=0&returnUrl=%2F ). I have deleted all FF cookies etc.

It has been doing this for several days, since the update.

NOTE: Walmart website works normally on Safari and Chrome. Thank you, Mike

Asked by mikelmail2 7 months ago

Last reply by zeroknight 7 months ago