Showing questions tagged: Show all questions

Save login data

when i quit firefox i have to login again. I would like to only have to register once and when I open the Firefox browser I am already registered with my account. … (read more)

when i quit firefox i have to login again.


I would like to only have to register once and when I open the Firefox browser I am already registered with my account.

Asked by musikvor-liefe 3 days ago

Last reply by Dropa 3 days ago

  • Archived

Constantly Crashing Firefox Tabs

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectl… (read more)

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectly fine. I tried starting it on safe mode, no good. Tried clean reinstalling firefox, no good.

Can anyone help me why firefox is specifically crashing? About a month ago it worked perfectly fine.


bp-6fcdddcf-9364-454b-b261-eb1ef0201129 bp-6313cc4d-414d-4a6d-a155-f48a20201129 bp-4f4a056c-b467-4b1b-8349-715710201129 bp-58e36541-9f24-4cc4-8173-77b5c0201129 bp-35662b35-b468-483c-bbdb-60c050201129 bp-7bfda4a0-329e-4e00-ae27-30bba0201129 bp-cbf8c777-09bd-435f-aaf8-ccdb10201129

Asked by skypasser 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mypoints Website Will Not Load

I have used the ... MYPOINTS.COM ... website for many years with the FIREFOX browser. It stopped loading a few days ago. I have tried many different things to get the sit… (read more)

I have used the ... MYPOINTS.COM ... website for many years with the FIREFOX browser. It stopped loading a few days ago. I have tried many different things to get the site to load without any success. Any ideas what is going on and how I can get this site to load again?

My guess is some setting has been changed or I need to change a setting to get this site to load.

I am running FIREFOX 90.0.2 (64-bit) on a MAC POWERBOOK laptop

All i get is a hollow white circle (with a red strip) spinning around and the site will no longer load.

see attached picture of the white circle with red strip that spins and the version of FIREFOX I am running.

Asked by majarmus 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Default search box at top of Firefox

I set Google as my default search engine. However, when I open Firefox, I see a box that says "Potential Threat Detected". The page is headed with a wifi symbol inside … (read more)

I set Google as my default search engine. However, when I open Firefox, I see a box that says "Potential Threat Detected". The page is headed with a wifi symbol inside a blue shield and below that is says "Hold On!" We blocked access to http://www.searchbaron.com/v1/hp?aid=26025. This site might compromise your device or contain dangerous content. To avoid these risks, close this window and skip this site. Proceed anyway. The same message is duplicated in 3 other languages. So I open a new tab and close this one and everything works fine. Can anyone tell me what to do to stop getting this? I'm not computer savvy so please be specific. I'm not close to an Apple Store, but can get to one if I have to.

Asked by lindaonwheels 10 months ago

Last reply by Bithiah 10 months ago

Print dialog - It aint broke, so don't fix it. Bring back option for the default to system print dialog

Please bring back the option to let the system print dialog be the default. There's no need to fix what's not broken. I dislike the new FireFox dialog. I like and am used… (read more)

Please bring back the option to let the system print dialog be the default. There's no need to fix what's not broken. I dislike the new FireFox dialog. I like and am used to the system print dialog, it works, does what I want, and it should be brought back for consistency with other applications.

I could previously fix this in about:config, but that option is now ignored.

I understand the desire to try something new, but it makes no sense to improve on what already works. And, to remove the about:config option means your imposing your will on me. FireFox never felt like an imposition before, this is like something I'd expect from Apple, not Mozilla.

Please bring back my choice and make it an easy configuration checkbox, no about:config voodoo.

Thanks!

Asked by DavidOrDave 3 months ago

Last reply by Paul 3 months ago

Drag and Drop PDFs and Office files not working in Outlook

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach docum… (read more)

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach documents (PDF, Office docs) to email in Outlook, and it still works in other browsers like Safari, jut not on Firefox. I need help getting the option to work again. I am on a MAC 10.13.6 with the latest Firefox updates. I thought it might be my computer but with it working in other browsers, I wanted to see if I could get it fixed here. Thanks!

Asked by elizabeth19 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Right click copy phone number - feature request

Good Day, Firstly thank you for maintaing such a awesome browser!! :) I would lik to add a feature request. Ive googled and searched the get help form and dont seem to fi… (read more)

Good Day, Firstly thank you for maintaing such a awesome browser!! :)

I would lik to add a feature request. Ive googled and searched the get help form and dont seem to find any solution.

When i right click on an email i get the option to copy the email to my clipboard ("Copy email address"). But if i right click on a phone number link i dont get a "Copy Phone Number" option. I have to resort to "Copy link" which copies "tel:000000000". This is very frustrating when i have to copy alot of info from a wordpress order to the courier companies website. I first have to copy the link and paste it in a new tab so that i can then only select and copy the number part.

Can anyone please direct me to a option to enable or a addon to add.

Thank you so much :)

Asked by zbuihkvdchsjmiytxz 2 months ago

Last reply by Terry 2 months ago

Why are the letters on websites all jumbled and unreadable?

Why are the letters on websites all jumbled and unreadable? I have tried EVERY option that I can find, from allowing pages to choose their own fonts (in Preferences) to t… (read more)

Why are the letters on websites all jumbled and unreadable? I have tried EVERY option that I can find, from allowing pages to choose their own fonts (in Preferences) to trying to delete Helvetica, to unchecking :Use recommended performance settings" in Preferences. Nothing works and I have just about ready to move everything over to Safari. I need tech support help now!!!

Asked by parcreate 2 months ago

Last reply by cor-el 2 months ago

I updated to Firefox 99.0 and then my icloud Mac Mail won't work.

I updated to Firefox 99.0 yesterday, and ever since then, I cannot login to my icloud Mac Mail. I've spent hours on the phone with Apple customer support and they can't … (read more)

I updated to Firefox 99.0 yesterday, and ever since then, I cannot login to my icloud Mac Mail. I've spent hours on the phone with Apple customer support and they can't fix it. I can login to my Mac Mail via icloud.com when using a browser, but not on my computer itself. I think it's related to the 99.0 update (just based on the timing) but Apple isn't sure. My OS is High Sierra (10.13.6). Has anyone had a similar experience after updating? Any suggestions? Does Mozilla have a customer support number that I can call and talk to someone? I couldn't find a phone number under Contact Us. Thanks for the help!

Asked by dfb9165 2 months ago

Last reply by jonzn4SUSE 2 months ago

Did Not Connect: Potential Security Issue

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I'v… (read more)

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Asked by fannyvessaz 2 months ago

Last reply by Dropa 2 months ago

Existing profiles are not usable with newest version (99.0.1). A bookmarks and data appear lost.

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new … (read more)

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new version. Is there some new step to take in this version when switching profiles? How to bring an older version of Firefox and older profiles from Backup to replace what's now unworkable... and regain my important data? Thank you for your timely, much needed help.

Asked by roning5 2 months ago

Last reply by FredMcD 2 months ago

Opening Firefox

I think someone tried to hack my account. I was stupid enough to order a product online and give all my info. Firefox locked me out. I can't log in. I changed my passwor… (read more)

I think someone tried to hack my account. I was stupid enough to order a product online and give all my info. Firefox locked me out. I can't log in. I changed my password but can't let Firefox know I did. I REALLY need to get back in to Firefox! I trust it and don't trust the other browsers!

Asked by skyhorse3593 2 months ago

Last reply by cor-el 2 months ago

Javascript and address bar vs. search/"Awesome Bar"

To Whom It May Concern: Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to: I. Ensure Javascript is on.… (read more)

To Whom It May Concern:

Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to:

I. Ensure Javascript is on. (The blog told me to type settings.config directly into the address bar.)

II. Type a web address in and go to it directly rather than having it always search via the preferred search engine (DuckDuckGo). It offers me every option in the Awesome Bar drop down menu (Facebook, Google, Wikipedia, etc.) except going directly to a website. I have already tried turning off the default, "Use the address bar for search and navigation," and switched to "Add searchbar in toolbar." Both still automatically search with DuckDuckGo and do not give any option to go directly to a website. This is incredibly frustrating! I don't want Awesome Bar; I just want an IP bar. What happened to plain old-fashioned Internet browsing, please?

Thank you for advising. I cannot contact Harvard IT about their website requiring Javascript until I ensure that Javascript is enabled.

Pax, Aaron

Asked by aml.x 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Possible bug - Strange, unprompted pop-up containing autofill entry data

Hi, I don't know exactly what this issue is, but I've attached a screenshot of my issue and I'll try to describe it as best I can. Last night, I was browsing a local new… (read more)

Hi, I don't know exactly what this issue is, but I've attached a screenshot of my issue and I'll try to describe it as best I can. Last night, I was browsing a local news website (Fox 10 Phoenix) and had multiple tabs open from that site and others. When I switched to any of the Fox 10 tabs, a little box would pop-up in the upper-left hand corner and it contained 4 lines of my saved autofill entry data (2 email addresses, phone number, and a username). I had never visited this particular site before, and I didn't notice any boxes that Firefox would've tried to prompt me with autofill.

This is the first and only time I've ever noticed this behavior. It only appeared on the Fox 10 tabs and it happened on all 3 tabs. I could select one of the entries in the box and that also made it disappear, but I couldn't find where it was trying to autofill. Otherwise, it remained on the screen until I would scroll and then it disappeared and would not reappear if I returned to the original position. It did reappear if I changed tabs and came back. It was also the same 4 autofill entries each time.

Is this a Firefox bug or anything else I should be concerned about?

Thanks

Asked by matthew.miller 2 months ago

Last reply by cor-el 2 months ago

check boxes dont' click

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefo… (read more)

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefox 99.0.1 OS 10.13.6

Asked by slage1 2 months ago

Last reply by FredMcD 2 months ago

drag n drop not working with outlook emails.

with firefox, drag and drop for attachments is not working using macOS High sierra, and outlook emails. It works ok in Chrome but I dont want to change over. I deleted ca… (read more)

with firefox, drag and drop for attachments is not working using macOS High sierra, and outlook emails. It works ok in Chrome but I dont want to change over. I deleted cache and cookies and restarted. It worked ok for a while but stopped working agaiin.

Asked by angelconch2 2 months ago

Last reply by jonzn4SUSE 2 months ago

Passwords lost and cannot be saved anew after "refresh"

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookma… (read more)

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookmarks were retained but all passwords wiped out. Further, as we painstakingly looked up or created new passwords on sites and entered them, the usual Firefox alert would come up asking if we wanted to save the new log-in, user name and password on each site, we'd select "yes" and then find none of them saved. Can anyone advise us? We're rebuilding our saved passwords on Chrome now but have had Firefox as out primary browser for over a decade.

Asked by michaellouiswells 2 months ago

Last reply by FredMcD 1 month ago