Why can't I get Firefox to update on my Mac? I keep getting sent to the same useless page in this support section - I need help that works!
I have followed the instructions in the support section very carefully and still cannot get Firefox to update. I did see the note that the person who is the admin or the… (read more)
I have followed the instructions in the support section very carefully and still cannot get Firefox to update. I did see the note that the person who is the admin or the person who installed Firefox is the only person who can update it. That would be me and me alone, and I've exhaustively checked my Mac's settings and preferences and everything else I can think of. I'm new to Mac so I may well have missed something important during set-up...........but I can't figure out or find what that may be. Whenever I follow the link on the support page that says I can update, all it does is download the updated version of Firefox, not an update. I don't want to start all over and lose all of my bookmarks and developer tools just because something isn't working. I realize it is probably something rather simple, but I just seem to be missing it and I've passed the frustration point now. :) Thanks for any assistance in getting this straightened out!
Firefox
Firefox continually crashes in Sierra
Upgraded to OS X Sierra. Started Firefox and it crashed about 30 seconds after starting. Tried to restart it. Same thing. Problem continues every time I try to start it. … (read more)
Upgraded to OS X Sierra. Started Firefox and it crashed about 30 seconds after starting. Tried to restart it. Same thing. Problem continues every time I try to start it. Tried starting it in Safe Mode. Same thing. Tried refreshing it. Same thing. Uninstalled and did a clean install. Same issue. Followed every procedure I could find and nothing seems to work. Kind of wondering what's going on and how I can fix it so I can ditch Safari (useless POS browser)
Not very technical btw.
Thoughts?
Firefox Starts and then Closes Shortly After it Starts
With FF not running, I'll be using my computer and FF will open to an empty page... and maybe 30 seconds later it will close. This happens at random times. I've looked … (read more)
With FF not running, I'll be using my computer and FF will open to an empty page... and maybe 30 seconds later it will close. This happens at random times. I've looked through Sync & Auto Update settings and do not see any controls established by FF that would allow it to run autonomously. Any ideas?
None stop crashing OSX
Report ID: bp-1de3d894-9edf-47e9-a2ef-859912160928 Firefox crashes non-stop on launch, even Nightly seems to be failing. I can't pinpoint what the problem is. Even safe m… (read more)
Report ID: bp-1de3d894-9edf-47e9-a2ef-859912160928
Firefox crashes non-stop on launch, even Nightly seems to be failing. I can't pinpoint what the problem is.
Even safe mode crashes, please help.
Firefox Crash, I can not open Firefox, nothing will help. Crash in Safe Mode
Absturz-ID: bp-0ea5b693-1bf8-402d-98c1-8553b2160721 Process: firefox [661] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifie… (read more)
Absturz-ID: bp-0ea5b693-1bf8-402d-98c1-8553b2160721
Process: firefox [661] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 50.0.2 (5016.11.29) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: firefox [661] User ID: 501
Date/Time: 2016-12-14 02:53:01.483 +0100 OS Version: Mac OS X 10.11.6 (15G1108) Report Version: 11 Anonymous UUID: 19FAD957-DB86-D5F7-DE0E-A7698CCF5DAC
Time Awake Since Boot: 1800 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0: -->
__TEXT 00000001081d7000-00000001081da000 [ 12K] r-x/rwx SM=COW /Applications/Firefox.app/Contents/MacOS/firefox
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 org.mozilla.firefox 0x00000001081d9300 0x1081d7000 + 8960
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff57a27c10 rcx: 0x0000010000000203 rdx: 0x0000020000000200 rdi: 0x00007fff764302a8 rsi: 0x0000000000012068 rbp: 0x0000000000000000 rsp: 0x00007fff57a27bf0 r8: 0x0000000000000040 r9: 0x00007fff764302a0 r10: 0xffffffffffffffff r11: 0x0000000000000201 r12: 0x00007fff57a28410 r13: 0x00007fff57a28439 r14: 0x0000000000000029 r15: 0x00007fff76431050 rip: 0x00000001081d9300 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 14 Error Code: 0x00000004 Trap Number: 14
Binary Images:
0x1081d7000 - 0x1081d9fff +org.mozilla.firefox (50.0.2 - 5016.11.29) <D2818770-61D4-38E1-A455-9FF774B26F5A> /Applications/Firefox.app/Contents/MacOS/firefox
0x1081e1000 - 0x1081fcff7 +libmozglue.dylib (1) <58DB88E6-D1F1-32AE-89FA-1059FDFBD35B> /Applications/Firefox.app/Contents/MacOS/libmozglue.dylib
0x7fff60cdf000 - 0x7fff60d16a47 dyld (360.22) <DC81CC9D-651A-3A45-8809-928282052BD3> /usr/lib/dyld
0x7fff86334000 - 0x7fff865cafff libmecabra.dylib (696.5) <EF6C0BD4-5FE8-34FB-8ADF-69A53CEC97A9> /usr/lib/libmecabra.dylib
0x7fff865cb000 - 0x7fff865e8ff7 com.apple.AppleVPAFramework (2.1.2 - 2.1.2) <41378C0B-B56A-3A73-9BD0-E06FA1F87B8C> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff865e9000 - 0x7fff865f1fff libcopyfile.dylib (127) <A48637BC-F3F2-34F2-BB68-4C65FD012832> /usr/lib/system/libcopyfile.dylib
0x7fff865fe000 - 0x7fff8660afff com.apple.speech.synthesis.framework (5.4.12 - 5.4.12) <71DA00B8-5EA2-326B-8814-59DB25512F65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff86670000 - 0x7fff86671fff liblangid.dylib (122) <9CC4F0D1-5C51-3B69-BC8F-EE3A51FD0822> /usr/lib/liblangid.dylib
0x7fff8669d000 - 0x7fff866d1ff7 com.apple.CoreVideo (1.8 - 191.3) <1AA24A1B-CB84-3F6B-B6DE-11494542649C> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff866d2000 - 0x7fff866e2fff libbsm.0.dylib (34) <7E14504C-A8B0-3574-B6EB-5D5FABC72926> /usr/lib/libbsm.0.dylib
0x7fff866e3000 - 0x7fff866e5fff com.apple.loginsupport (1.0 - 1) <9B2F5F9B-ED38-313F-B798-D2B667BCD6B5> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
0x7fff866e6000 - 0x7fff866e6ff7 libunc.dylib (29) <DDB1E947-C775-33B8-B461-63E5EB698F0E> /usr/lib/system/libunc.dylib
0x7fff8673e000 - 0x7fff86758ff3 liblzma.5.dylib (10) <CC03591B-FA57-3CA5-AC81-0D76033AC0CE> /usr/lib/liblzma.5.dylib
0x7fff867cb000 - 0x7fff868f8ff3 com.apple.CoreText (352.0 - 494.12) <ADBE8355-D4F5-3316-A6C4-D641D615CEC4> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff868f9000 - 0x7fff86970feb libcorecrypto.dylib (335.50.1) <B5C05FD7-A540-345A-87BF-8E41848A3C17> /usr/lib/system/libcorecrypto.dylib
0x7fff86971000 - 0x7fff8697cfff com.apple.CrashReporterSupport (10.11 - 718) <05892B57-F2CD-3C84-B984-0417F6B361DB> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x7fff86993000 - 0x7fff86994fff libDiagnosticMessagesClient.dylib (100) <4243B6B4-21E9-355B-9C5A-95A216233B96> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff86995000 - 0x7fff86995fff libOpenScriptingUtil.dylib (169.1) <AD0DAC8A-9849-3077-999F-9AEC6112BDAB> /usr/lib/libOpenScriptingUtil.dylib
0x7fff86c11000 - 0x7fff86c2bfff com.apple.Kerberos (3.0 - 1) <1B4744BF-E5AE-38E2-AA56-E22D3270F2E8> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff87345000 - 0x7fff87747fff libLAPACK.dylib (1162.2) <42238ED4-6B7A-39D0-BFF2-304A0C287213> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x7fff877a8000 - 0x7fff87a9dfff com.apple.HIToolbox (2.1.1 - 807.2) <36413C45-36AF-34EF-9C0E-F18B31D1E565> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff87aa9000 - 0x7fff87aabff7 com.apple.xpc.ServiceManagement (1.0 - 1) <D96D7A6D-EDEB-35EE-B5D9-E33A3BF011B5> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff87aac000 - 0x7fff87b39fef libsystem_c.dylib (1082.60.1) <28733D22-553E-3CBC-8D2C-EDCEB46E46AF> /usr/lib/system/libsystem_c.dylib
0x7fff87ea3000 - 0x7fff87fb1ff3 com.apple.desktopservices (1.10.3 - 1.10.3) <3A6906D4-C0B8-30D1-B589-0466E5E42B69> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x7fff88013000 - 0x7fff88062ff7 com.apple.opencl (2.7.0 - 2.7.0) <39581F1A-04FE-3CCA-9118-E9BB9053F7A1> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff88063000 - 0x7fff880d7ff3 com.apple.securityfoundation (6.0 - 55126) <DAA4FDD0-7F84-30AA-BE6F-96BB9F871F07> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff880d8000 - 0x7fff880e1ff7 com.apple.CommonAuth (4.0 - 2.0) <4B8673E1-3697-3FE2-8D30-AC7AC5D4F8BF> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff88146000 - 0x7fff88148ff7 libsystem_configuration.dylib (802.40.13) <3DEB7DF9-6804-37E1-BC83-0166882FF0FF> /usr/lib/system/libsystem_configuration.dylib
0x7fff88176000 - 0x7fff8817efef libsystem_platform.dylib (74.40.2) <29A905EF-6777-3C33-82B0-6C3A88C4BA15> /usr/lib/system/libsystem_platform.dylib
0x7fff88185000 - 0x7fff88185ff7 liblaunch.dylib (765.50.8) <834ED605-5114-3641-AA4D-ECF31B801C50> /usr/lib/system/liblaunch.dylib
0x7fff890ab000 - 0x7fff890c4fe7 libcompression.dylib (28) <F83F421D-115D-3457-A9AA-1BEB5070A30B> /usr/lib/libcompression.dylib
0x7fff890c8000 - 0x7fff8910dff7 com.apple.coreservices.SharedFileList (24.4 - 24.5) <1D2AD77B-778F-3253-A295-3D0A32A8121C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SharedFileList.framework/Versions/A/SharedFileList
0x7fff8944d000 - 0x7fff89487fff com.apple.QD (3.12 - 302) <0FE53180-2895-3D14-A1E7-F82DE1D106E1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff89926000 - 0x7fff89aa4fff com.apple.UIFoundation (1.0 - 436.1) <AABB5267-E7B7-3D75-B051-E665BDA8DEF4> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
0x7fff89ab8000 - 0x7fff89bdffff com.apple.LaunchServices (728.13 - 728.13) <DF9A69C3-06AD-3062-A40A-50ED12CA18CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x7fff8a0f4000 - 0x7fff8a17cfff com.apple.CoreSymbolication (3.1 - 58048.1) <4730422E-4178-34F9-8550-BB92F2A4F44B> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x7fff8a252000 - 0x7fff8a25afff libsystem_networkextension.dylib (385.40.36) <66095DC7-6539-38F2-95EE-458F15F6D014> /usr/lib/system/libsystem_networkextension.dylib
0x7fff8a25b000 - 0x7fff8a260fff com.apple.DiskArbitration (2.7 - 2.7) <F55902AA-5316-3255-A701-FDED5B553065> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8a261000 - 0x7fff8a261fff com.apple.ApplicationServices (48 - 48) <ADD57D3A-142F-3EF5-BFD8-EACD82164884> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff8a262000 - 0x7fff8a264ff7 com.apple.ExceptionHandling (1.5 - 11) <086E1FB3-8B75-3241-9585-06C43B51F2C8> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
0x7fff8a265000 - 0x7fff8a26bff7 com.apple.speech.recognition.framework (5.1.1 - 5.1.1) <9E5A980A-F455-32D5-BBEE-3BD6018CC45E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x7fff8a26c000 - 0x7fff8a412ff7 com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <370E95BC-956C-3962-86CC-0A14CF6A0389> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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