Firefox Support Forum

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk.

I've checked with both ISP and Apple support (Macbook Air M1 2020 on Mac OS 12.1). After running tests, both maintain there are no issues with internet connectivity.

I'm aware that Mozilla (as far as Firefox goes) is working on a solution and has offered a workaround. I have tried it and it doesn't work.

Does anyone have any suggestions?

This add-on/extension (and my Fast Fox spelling may be off) is bedeviling me. Apparently part of the latest Firefox update, it seems to appear at startup with our Macbook Air and GMail, asking if it should continue. Cannot find the rascal to get rid of it. Please advise.

When clicking on an article link in an email from Wired, "Header overflow" is the only thing that is displayed in Firefox. It worked prior to latest upgrade. The link works fine when using Safari. Here is the link: https://link.wired.com/click/26376218.29116/aHR0cHM6Ly93d3cud2lyZWQuY29tL3N0b3J5L2hvdy10by1wcmVwYXJlLWNsaW1hdGUtY2hhbmdlLW5vdz91dG1fdGVybT1QNCZ1dG1fc291cmNlPW5sJnV0bV9icmFuZD13aXJlZCZ1dG1fbWFpbGluZz1XSVJfRGFpbHlfMDExNzIyJnV0bV9jYW1wYWlnbj1hdWQtZGV2JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NvbnRlbnQ9V0lSX0RhaWx5XzAxMTcyMiZieGlkPTVjYzlkZmViZmM5NDJkMTNlYjFlNWY5ZSZjbmRpZD0yMzU2ODE5NCZlc3JjPUFVVE9fT1RIRVImc291cmNlPUVEVF9XSVJfTkVXU0xFVFRFUl8wX0RBSUxZX1paJm1iaWQ9Q1JNV0lSMDkyMTIw/5cc9dfebfc942d13eb1e5f9eDe873c205

Hello,

Recently an adult site I go to, which features videos, isn't working: I can get to site, but nothing shows up on the screen. I've always had 'strict' privacy and adblocking protections, but something seems to have changed. This started happening maybe three weeks ago?

I did follow Mozilla instructions, and clicked on the 'shield' next to the address, changed 'enhance tracking' to off for this site. But that didn't solve the problem. What would be the next thing to try?

Thanks in advance!

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice from the Washington Post on how to prevent scam emails. I have spent nearly two hours searching for and following advice to restore images on Firefox, but nothing has worked. I need more direct assistance!

I'm on a Mac desktop. Favorite Bookmarks have stopped displaying in View > Toolbars > Bookmarks Toolbars (set either to Show All or Only Show on New Tab. I have verified the favorites are still there in Bookmarks > Bookmarks Toolbar, but when View > Toolbars > Bookmarks Toolbars is opened it displays an empty bar.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (for desktop) section.

Hope someone can help.

When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to happen recently.

It is not my computer settings, I've tested this in Safari and it works normally. This makes videos unwatchable. It is like a dark screen suddenly appears over the video and only comes off if i move the cursor. It happens with netflix and prime but not youtube, udemy.

When I'm using the Firefox browser a small pop-up box often appears saying "Must provide password." If I type in my actual password and hit Enter, the box just pops up again. If I hit the Cancel button it goes away and doesn't seem to affect my use of the browser. Is there a way to get it to stop popping up?

Every time my Mac does an update it bounces Firefox from my system--to the point that I have to download and reinstall it. I lose all of my bookmarks, etc., everything. Any help is appreciated.

I'm having problems opening saved (archived) Facebook pages. The problem is the page opens without formatting or layout, just text and images.

I've had this problem before when I was using Firefox 68. The solution was to roll back a security patch by doing the following as proposed by jscher2000:

You can roll back the patch as follows if you want to see what difference it makes:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste uniq and pause while the list is filtered

(3) Double-click the privacy.file_unique_origin preference to switch the value from true to false

That had worked until recently. I checked "privacy.file_unique_origin" and its still has a value of 'false' but the webpages are not opening properly, even ones I saved over the last few years.

What can I do?

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed the same problems at the same time: pages won't load, and the program won't shut down normally -- I have to use force quit. Safari works fine and I've tried all the usual solutions, bar deleting and reloading the app. I don't want to do that yet since the problem is the same on two different computers and an old and a new macOS. Since Firefox has recently updated, has that caused the problem?

edited iOS to macOS as iOS is a mobile OS for iPhones and moved thread to (desktop) Firefox section.

Secure Connection Failed

I get this message 99% of the time - this began two days ago. This morning everything was fine for ten minutes and the problem returned.

An error occurred during a connection to www.theguardian.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Dear Community, I love Firefox but here is how fonts now look like on my old MacBook Pro (v10.13.6). Why is this? How can I fix this? My Firefox version is up-to-date. As shown on the screenshots below, on Chrome fonts appear to be normal. Thanks so much for your guidance!

/moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section.

How to change sidebars and backgrounds back to White background (or at least a light gray) with Black text contrasting on top. Too much Dark and gloomy now days. Or allow a theme color schemes that fixed it back like it was before updates.

Please don't force gloom on our browser.

I am trying to increase the size of the font of our bookmarks on our MacBook Air laptop as they are hard to read on the smaller screen. I tried "zoom" and increasing font size in settings but that did not affect the bookmarks sidebar; only the primary web pages. I tried an add-on but could not get it to work. I did a few online searches and it appears to be a common issue but I could not find a solution so I thought I'd ask a question. Thanks for any advice that you can provide.

I am getting the "Did Not Connect: Potential Security Issue" error on websites that are clearly not security threats. Examples are twitch.tv, youtube.com, gmail.com and since I use duckduckgo, I cant even search something because it redirects me to the website duckduckgo.com/(whatever i searched), which also creates the error. I don't believe it is a network error because it allows me to visit all of these websites when I am using the chrome browser. Sometimes when I get the error, it has the yellow border around the screen so I can click on advanced options and click "go to the website anyways", and sometimes that option is not there. Also, the error will happen on and off for some websites. For example, yesterday I wasn't able to access gmail.com because the glitch was happening on it, but today I am able to visit the site just fine.