Firefox Support Forum

Since I moved my profile to a new computer I have had two recurring issues that appear to be related.

Issue 1: I use the Tree Style Tabs extension. After about 30 minutes the sidebar hides itself and the Tree Style Tabs item disappears from the View > Sidebar menu. I have to restart Firefox to re-enable the Tree Style Tabs via the menu.

Issue 2: I have 'Open previous session and tabs' enabled in Preferences, and usually this feature works well. However, once the previous issue occurs (my Tree Style Tabs disappears) and I restart Firefox, it always reverts to the same tabs that I had open on the date of migration several weeks ago.

I am on MacOs 12.0.1 and FireFox and extensions are all up-to-date

Can anyone offer any suggestions as to why these might be occurring?

Since I upgraded and reinstalled Norton 360 with Lifelock Firefox will not allow me to log in to the Norton Password Manager. When I use the "Setup Browser" button on the new sign in page of Norton Password Manager I get the following message on the left pane. If I try to open the page as suggested in a new window and get the same result again.

Hello all, I need help fixing the fonts when a google doc is in a different language. Could Someone tell me how to fix this?

Note; I have read another thread about this type of issue,, but I really didn't understand what fixes it

Thanks for any help

I very frequently open .bib files to get bibliographic information on scientific articles. The by far most convenient way to open these files, which are plain text files, is to just show them as text (either in the same tab, or a new tab). For example if you search for a publication on Google scholar, and click the quotation mark and then BiBTeX, you get the bibliographical information shown as text directly in the browser (see attached screenshot).

However, many other websites and journals instead give you a link to an actual .bib file, instead of just serving up the text. But since a .bib file is just a plain text file, it should be no problem for Firefox to display this text. However, when I go under settings and try to select default actions for .bib files, my only options are to either save the file, or open it with another application (i.e., not Firefox). For other file types, for example .pdf, it works to select Open in Firefox as the default action, but not for .bib files.

Is there a way to fix this problem?

I'm using Firefox 95.0.2 on Mac OS 12.1

Thanks, Tor

In ebay, when I want to send an item to a friend using the email button, it automatically uses Apple Mail. It used to go to Gmail, which I prefer. How can I change it to go back to Gmail. Thanxalot.

Guy

Hi,

Since the most recent update, websites are loading as if they are experiencing 'blocking' for example when I go to a certain page nothing loads until the whole website is loaded in the background then it suddenly appears complete. So for a short while I have no idea the link or website I visited is working.

Any suggestions or ideas?

Thanks

When i go to a website that requires a password I get a black box that pops up In the box it says Password Required - Moizilla Firefox Please enter the primary password.

How can i make that go away.

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions process memory usage went over 20 GB of memory.

I have tried restarting my MacBook a few times as well as restarting firefox, but nothing has helped. I’ve the latest version of FireFox installed, and using a MacBook Pro with 16GB of memory.

I haven't made any changes nor added anything new lately. I think it may have started after the last update.

Thank you for your time and support!

Al

Never had this problem/glitch ever before! When I attempt to create a new listing and attach 'my' photos, it only imports blocks of color (see attached image)! The only thing I can possibly think what might be happening is I went to the Sherwin-Williams website https://www.sherwin-williams.com/homeowners/color/find-and-explore-colors/paint-colors-by-family/SW9130-evergreen-fog and clicked on "Explore in Colorsnap Visualizer" - which did not work! (However, it does work in Safari and Opera!) We have tried everything to try to delete whatever we may have imported (a virus???), i.e. went to Firefox prefs/Privacy&Security and cleared/managed data (which continually repopulates so the clearing/managing seems to do nada); downloaded a new Firefox app...nothing stops this behavior in eBay (and don't know if this behavior shows up elsewhere). My eBay works fine in Safari and Opera with this situation.

bold textI use a Google WorkSpace mananged by my consultant, which is encroaching on my my personal and independent contractor activity. Am I the only person w this problem?/ Please help me.

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

Just noticed today that Firefox on my work computer (Mac) is adding an icon to the MacOS Dock that opens the URL of the currently active tab from Firefox on my personal computer (also a Mac). Firefox on my work computer is signed into Sync w/ my work Firefox account and Firefox on my personal computer is signed into sync w/ my personal Firefox account. This is crazy and unacceptable.

I have not previously signed into my personal Firefox account on my work computer, the Connected Services section of the Firefox Account Settings for my personal account does not show my work computer and the Connected Services for my work account does not show my personal computer.

Both computers are on the same physical network, but do not otherwise interact.

Unable to access customerconnect.vmware.com but can in the "other" browser. I have tried the recommended turning off proxy, or Private mode, safe mode, etc. Nothing seems to be working.

I recently upgraded to the newest version of Firefox for iOS (version 96.0.2). Is there any way to change the background colors of the Home page and other windows? I find white characters on a dark background hard to read and would prefer black characters on a light background.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section

My attempts to login to my personal bank account (https://orionfcu.com/) with updated Firefox has failed since 1/16/2022. My electronic account has been active for ~>/+ 20 years. Firefox has been my default browser from its inception always with Apple iOS systems. After correctly answering a security question, I receive an error message saying than my request cannot be completed...try again later. Bank online assistants recommend I use Edge or Chrome browsers. I have never nor plan to use Edge. I can login with Chrome, but I have rarely used that browser. Am I stuck with Chrome for https://orionfcu.com/? Thanks.

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says:

-Click on the menu button [three lines at the upper right] to open the menu panel. -Click History. -Click Recently Closed Tabs.

I am using Firefox 95.0.2 for Mac (iOS 10.15.7). There is no "Recently Closed Tabs" option to click after clicking on History per the above instruction. I have saved various files from the time of the crash, in particular "previous.jsonlz4" (a 20.6 MB file, as I had a very large number of tabs open). Is there any way to use this or some other file to restore my old tabs?

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you have macOS.

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change