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  • Solved

All bookmarks lost after update. Restoring bookmarks not working.

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times.… (read more)

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times. Then said needed to go to new firefox, did that, had to create account, did that, now have lost all the bookmarks. Tried selfhelp to restore bookmarks, incomplete instructions or not working. I would really, really like all my bookmarks back. Thanks for your help, Jane.

Asked by angusangus 5 months ago

Answered by Scribe 5 months ago

How do I disable Warning: Potential Security Risk Ahead for sites with invalid certificates?

How do I disable the warning screens that say "Warning: Potential Security Risk Ahead" when I visit sites on my home network (192.168.1.0/24)? Nothing I've tried seems t… (read more)

How do I disable the warning screens that say "Warning: Potential Security Risk Ahead" when I visit sites on my home network (192.168.1.0/24)? Nothing I've tried seems to work. Thanks, Eric

Asked by eric64 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Unable to use Shopify Checkout with Firefox

When I try to checkout on a site using Shopify, the credit card fields are unusable. The form fields turn into animations, almost like an animated GIF and will not stop. … (read more)

When I try to checkout on a site using Shopify, the credit card fields are unusable. The form fields turn into animations, almost like an animated GIF and will not stop. It is difficult to describe what is going on. Here's what it looks like:https://i.imgur.com/mTJfDeD.mp4. I don't know how else to illustrate the issue. This has been going on for the past several versions of Firefox. I'm currently using 79.0b3 (64-bit) on a Mac.

Asked by Miles Teg 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Incorrect display of the digit 9

Firefox occasionally displays the digit 9 as a dash "-". On any particular website this can occur on all pages, only some pages or on one part of a page and not another p… (read more)

Firefox occasionally displays the digit 9 as a dash "-". On any particular website this can occur on all pages, only some pages or on one part of a page and not another part of the same page. This occurs in the same places on Chrome and Opera but it does not occur on Safari. I have seen it occur on text sent from a website as well as on text I type. In one example, the font-family is Helvetica and the problem occurs on larger font-sizes but not smaller sizes sent from the website. In another example, when typing a credit card number, the font-size is typically small and the problem does occur. I am using Firefox version 77.0.1 on Mac OS 10.11.

Asked by fcl 6 days ago

Answered by cor-el 6 days ago

Yahoo Search Engine - been deleted - keeps coming bac,

I installed Duck Duck Go for Search Engine. And, I've repeatedly deleted Default Browser (which was Google NOT Yahoo). How I find where Yahoo is to COMPLETELY DELETE IT… (read more)

I installed Duck Duck Go for Search Engine. And, I've repeatedly deleted Default Browser (which was Google NOT Yahoo). How I find where Yahoo is to COMPLETELY DELETE IT?

Asked by CharlotteSterling 6 days ago

Last reply by FredMcD 6 days ago

  • Solved

Adding a Feature that Pauses Unused Tabs?

Hello! I was wondering if there are any plans to add a feature like this (https://addons.mozilla.org/en-CA/firefox/addon/auto-tab-discard/) to Firefox? I tend to keep lo… (read more)

Hello!

I was wondering if there are any plans to add a feature like this (https://addons.mozilla.org/en-CA/firefox/addon/auto-tab-discard/) to Firefox? I tend to keep lots of tabs open at once, and I'd love to be able to pause unused tabs without closing them. But I'd prefer to avoid giving an add-on access to all of my data. So I keep hoping that this type of feature will get incorporated into Firefox. Do you know if there are any plans like this?

Thanks so much in advance and for the work that you're doing!

Asked by C R 6 days ago

Answered by FredMcD 6 days ago

Firefox bookmarks

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, whi… (read more)

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, which I seldom use, and Safari bookmarks were still there. I have many different bookmarks in Firefox so I'd rather not switch over to Safari unless absolutely necessary. Nothing else is missing, so I doubt if I've been hacked. I did check a bank account, which was fine. I'm not a high profile person, so I doubt if I've been targeted. And I see the pic of the lock closed in the URL bar constantly. Any thoughts on this would be appreciated. I'm on Mac OS 10.15.5 (Catalina) Firefox 78.0.1 (64bit) Thanks, JJ

Asked by jjns803 5 days ago

Last reply by the-edmeister 5 days ago

Changing profile

[Firefox won't accept my master password] From Firefox Help I was told I could try another profile if I had one. Beside the Default Profile I have one in Root Directory… (read more)

[Firefox won't accept my master password] From Firefox Help I was told I could try another profile if I had one. Beside the Default Profile I have one in Root Directory and one in Local Directory. Instructions say to use one by clicking LAUNCH PROFILE IN NEW BROWSER. That command does not appear anywhere. ???? IF I could find that command, where could I find the command SET AS DEFAULT PROFILE?

Asked by jhomer4591 5 days ago

Last reply by cor-el 5 days ago

When open to website using ID and password FireFox opens instead to a screen discussing Oracle iPlanet Web site

Subject says it all - just about. When I attempt to open one particular website, I enter my userID and password and when screen opens it is not to the website selected bu… (read more)

Subject says it all - just about. When I attempt to open one particular website, I enter my userID and password and when screen opens it is not to the website selected but to a screen showing information about Oracle iPlanet Web Site. Cannot find a way to get past this screen. Been accessing this site daily for months without a hitch. A few weeks ago this happened one time. I closed FireFox and reopened and worked as it should . Then yesterday this started again and happens every time. Can access from Safari. Only install one new application recently, TotalAV but that was about 10 days ago.m Will attempt to add screen shot of what I see. The website I am attempting to access is in connection with my employer and I need to access it on at least a weekly basis. Other websites of my employer work fine. Please advise ehw

Asked by ehw3 5 days ago

Last reply by cor-el 5 days ago

mostly a website opened with half of its contants

Hi, whenevr i try to open a website specificaly www.fitnessntraining.com its open with half of its contant. if i try on chrome it does show properly but on Mozila some t… (read more)

Hi, whenevr i try to open a website specificaly www.fitnessntraining.com its open with half of its contant. if i try on chrome it does show properly but on Mozila some time its open after long time or some times its open but half of its contant. Also some time a message appears on top in a small bar (stop it) and also with option (wait).

i am attaching screen shot as well. thanks

Asked by fitnessntraining564 5 days ago

Last reply by FredMcD 5 days ago

  • Solved

Interal error message when trying to log into Web mail.

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Saf… (read more)

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Safari & Chrome working fine.

Asked by Beardog11 5 days ago

Answered by FredMcD 5 days ago

Enter doesn't work in the URL bar

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type i… (read more)

Hi everyone, I'm having issues with my url/navigation bar and I can't find out how to fix it. I already reinstalled firefox but it didn't change the issue: When I type in a website (or a search) in the url bar, nothing happens when I press enter, I have to manually click on the arrow to get the browser to react. (It works just fine in other browsers). I tried to de- and re-activate all the Address Bar Suggestions in preferences but this also didn't change anything.

Hope there's a solution out there..

All good Simon

Asked by oxholm8 4 days ago

Last reply by ARMAN KHAN 4 days ago

  • Solved

Working on Opera but not on Firefox or Chrome

Hi Had an issue opening some websites since yesterday and have just discovered that they are working without issue on Opera but still not opening on Firefox or Chrome. An… (read more)

Hi Had an issue opening some websites since yesterday and have just discovered that they are working without issue on Opera but still not opening on Firefox or Chrome. Anyone got any suggestions please?

Asked by PsYAuM 4 days ago

Answered by ARMAN KHAN 4 days ago

Access to the file was denied on macOS

When I try to open a local file using file:///Users/myuser/Documents/... , I get "Access to the file was denied". I'm on macOS 10.15.5. GetInfo on the file shows that I h… (read more)

When I try to open a local file using file:///Users/myuser/Documents/... , I get "Access to the file was denied". I'm on macOS 10.15.5. GetInfo on the file shows that I have read and write access. Firefox version is 77.0.1. I can't recall whether I gave Firefox permission to access my Documents folder when I first ran it on macOS 10.15. If I didn't, I don't know how to now give it access.

Asked by Charlie 4 days ago

Unable to sign in to Dropbox on Firefox but signing in fine on Safari

Hello there! I write today because I am having this problem every now and then where I try to sign into Dropbox on my Mac desktop and then when I click log in, literally… (read more)

Hello there!

I write today because I am having this problem every now and then where I try to sign into Dropbox on my Mac desktop and then when I click log in, literally nothing happens. I don't get any error message, no incorrect password message, nothing. Simply nothing happens. I've waited a couple minutes to see if it is simply a slow connection; nope. I've already contacted Dropbox support twice; the first time, the issue just went away on its own. When the issue came back today, I contacted them again and they said it is likely a problem with Firefox since everything works perfectly fine on another browser like Safari. They said to try clearing the cookie cache, which I have now done multiple times, and still nothing happens. I've even updated to the latest version that came out just the other day.

Any help is greatly appreciated. Thank you!

Luke

Asked by lbmagruder 4 days ago