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Cannot play videos on Amazon/Netflix

Unable to play any videos on Amazon/Netflix. Just says Video unavailable. The same videos play just fine on Safari. Using a Mac Air M1. After some investigation, it looks… (read more)

Unable to play any videos on Amazon/Netflix. Just says Video unavailable. The same videos play just fine on Safari. Using a Mac Air M1.

After some investigation, it looks like the OpenH264 is not downloading (OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly.) Widevine is installed on the other hand.

Asked by 91sanjay 10 months ago

Answered by TyDraniu 10 months ago

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Firefox unusable on eBay!

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.) I've… (read more)

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.)

I've cleared all history/caches/etc. per forum suggestions. No change. So now to use eBay, I have to switch to Safari or Chrome (which I rarely use.)

Using new 2020 Macbook Pro and latest Firefox 80.0 update. Any suggestions would be greatly appreciated!

-G

Asked by TheGMan 1 year ago

Answered by Wesley Branton 1 year ago

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Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 8 months ago

Answered by TyDraniu 8 months ago

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Problem loading Google Drive

Hi there, We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when… (read more)

Hi there,

We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when I point my browser to it unless I do at least one refresh after getting to Drive and waiting for my list of folders and documents to show up.

In the mean time, the following error shows upon on the bottom left of my screen - "The server encountered an error. Please try again later." - this has persisted for over 2 weeks when I restarted using Fiefox earlier this month. I do not get this error when using Chrome or Safari.

Today, I am also not able to see the user who last modified a document or a folder last, as you can see in the image below.

Please tell me what I can do to fix this issue.

Thanks, Mahesh

Asked by Mahesh Singh 8 months ago

Answered by cor-el 8 months ago

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Warning: Potential Security Risk...

hi! sometimes when trying to visit a site by clicking a google search result link, firefox stops it and shows: Warning: Potential Security Risk Ahead Firefox detected a … (read more)

hi! sometimes when trying to visit a site by clicking a google search result link, firefox stops it and shows:

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to (website).com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details...

So my question is, would attackers be able to steal such information if i never enter any? ie, if i only visit the site to read about things...

thanks for your reply!

Asked by coatli 9 months ago

Answered by coatli 9 months ago

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Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (read more)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Asked by John Gordon 7 months ago

Answered by John Gordon 7 months ago

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Firefox has huge issue as of a few days ago. Not showing Google search images, Captcha, Drop down search results etc.

Friends, I use FF extensively and prefer not to change but it's been very annoying as of late. Running v83. Even downgraded to v82 and it worked for some minutes but now… (read more)

Friends, I use FF extensively and prefer not to change but it's been very annoying as of late.

Running v83. Even downgraded to v82 and it worked for some minutes but now it's back to same behavior. [struggle to download to 82 is here: https://rezamusic.yolasite.com/technical-tips.php]

If you google "squeeze lemon" for example -- on my Chrome it shows images and a list of drop down subjects "people also ask".

On Firefox, the pictures don't show -- and drop downs are frozen (don't work). Also on other sites that have a Captcha, Firefox just doesn't work. Seems same problem with 82. Help!

Images are from Chrome -- and last one from Firefox

Asked by Someone 12 months ago

Answered by Someone 12 months ago

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"OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly" but doesn't install

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Code… (read more)

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." However, the installation is not happening. Help!

Asked by rachelhartstein 8 months ago

Answered by TyDraniu 8 months ago

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Netflix no longer supported [SOLVED]

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" w… (read more)

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Asked by teagankelk 5 months ago

Answered by Seburo 5 months ago

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How do I restore Firefox to a previous state from Time Machine?

Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old pro… (read more)

Somehow I managed to lose all of my windows, search history, addins, etc. It would appear that a new profile was created. I tried about:profiles and selecting the old profile (1.4GB) but while FIrefox starts, the places.sqlite file is now place.sqlite.corrupt. I followed the Mozilla instructions to try to fix the sqlite file but that did not help. I restored the full Firefox Application Support folder from Time Machine but that also starts with a fresh profile and selecting the old one gets me to a corrupt places.sqlite file. Given that I have TIme Machine backups, Is there no way to get back to a previous state with my windows, history, addins, etc. I am faced with losing a lot of work if I can't get back to where I was at least since a recent backup.

Thanks in advance for any assistance you can offer.

Asked by irafuchs 9 months ago

Answered by cor-el 9 months ago

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Why am I running Firefox ESR?

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recal… (read more)

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recall ever having installed the ESR version. Why am I only getting Firefox ESR updates?

Asked by 777bb 1 year ago

Answered by AliceWyman 1 year ago

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How can I choose in which Firefox profile to open external links?

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away… (read more)

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away (so no profile manager interference) in a random profile. I do want it to open right away, but ideally would like to easily set a priority order for profiles to open the external links without having to restart the profiles.

Asked by Marjolijn 7 months ago

Answered by cor-el 7 months ago

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Bookmarks gone after upgrading my MacBook to BigSur

Hello! After various problems with my MacBook I had to delete everything from my hard drive. After installing BigSur 11.2.3 and restoring things from my TimeMachine backu… (read more)

Hello! After various problems with my MacBook I had to delete everything from my hard drive. After installing BigSur 11.2.3 and restoring things from my TimeMachine backup all my Firefox bookmarks got lost. I understood how I can restore them but I don't know what file to look for in the TimeMachine backup that should contain my bookmarks... I would also like to restore my passwords if possible. Anyone can help?

Asked by veronika.md 8 months ago

Answered by cor-el 8 months ago

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Addons icons don't appear in toolbar

When I opened Firefox this morning, I got a pop-up I've never seen before, that said something like "Firefox is slow. Refresh Firefox." So I did that. Then I added back t… (read more)

When I opened Firefox this morning, I got a pop-up I've never seen before, that said something like "Firefox is slow. Refresh Firefox." So I did that. Then I added back the add-ons I want to use. The add-ons are installed and working. But there are no icons in the toolbar. There is no overflow arrow. Just a blank space where the icons used to be. I've searched for solutions for two hours now. Can't figure it out.

Asked by fastriver 11 months ago

Answered by cor-el 11 months ago

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How to Undo Firefox Refresh

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything … (read more)

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything like a restart does. Instead, it deleted everything - my logins, my cookies, my extensions - and I don't know how to get it back. I tried looking online for the answers, but none of the solutions I found worked (https://support.mozilla.org/en-US/questions/1195682 was the closest one that had some semblance of sanity) and the closest I figured was that I needed to either create a new profile with different settings I could import from my Old Firefox Data or put the Old Firefox Data in the Profiles folder which doesn't seem to be working, as there are always two other folders within. I tried creating new profiles with the Old Firefox Data as the basis, yet it doesn't work. In addition, I like my old profile and don't exactly want to switch, although if that is the cost of retrieving my data, I will take it. Any solutions please? I rely on my computer quite often, and I don't want to be handicapped for a while. My computer is also the recent updated Mac version, if that helps.

Asked by amylastlast123 9 months ago

Answered by jscher2000 9 months ago

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Viewing google Gmail causes crash during page load

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar. I have tried resetting, using a private window, and runn… (read more)

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar.

I have tried resetting, using a private window, and running in Safe Mode

Here is the crash report Id: bp-b36c8ee9-37cb-4dec-9380-2f6320210228

I can repeat this at will. I will try disabling the conversations bar using another browser and then update to see if that helps (it's not crashing when I view my work gmail).

Thanks for your help ;-)

Asked by milohax 9 months ago

Answered by FredMcD 9 months ago

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change tab colors

This latest update makes everything gray on the screen and you can't tell one tab from another. How do you change the color scheme? Why'd they make it so ugly? And why… (read more)

This latest update makes everything gray on the screen and you can't tell one tab from another. How do you change the color scheme? Why'd they make it so ugly? And why didn't they put this answer on the home page?

Asked by s.a.barker 6 months ago

Last reply by Chris Ilias 3 months ago

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MAIL ICON

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. … (read more)

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. I use it to place news headlines etc. into e-mail for sending!!!!

Asked by maggiem14 1 year ago

Answered by cor-el 1 year ago

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Firefox colours washed-out

I just installed Firefox and found that the browser looks washed out compared to other browsers - Safari, Chromium, Vivaldi, Opera and Brave. The whole things - the brows… (read more)

I just installed Firefox and found that the browser looks washed out compared to other browsers - Safari, Chromium, Vivaldi, Opera and Brave. The whole things - the browser itself and the web content. Here is an example of my Adguard Home page. Firefox on the left, Chromium on the right. Im using an Apple Mac Mini M1 and the Firefox version is 86.0.1 running the ARM 64 (universal) version. Is there anything I can do? I have tried the old trick of diabling hardware acceleration and it makes no difference whatsoever.

Asked by phillip9 8 months ago

Answered by phillip9 8 months ago