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Letters missing from web pages

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu… (read more)

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu on this support page. Missing y's, z's, and x is replaced by quotation marks (ie Firefo" Snc).

I have seen this sporadically on a couple of macs that I own. Text seems okay in Safari.

Thank you for your help!

Asked by Brian 5 months ago

Answered by cor-el 5 months ago

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  • Archived

Remove favicons?

Is it possible to remove favicons from the Bookmark Tool bar and bookmark pulldown menus? It'd be a much cleaner look. Not entirely sure, but it looks like someone was as… (read more)

Is it possible to remove favicons from the Bookmark Tool bar and bookmark pulldown menus? It'd be a much cleaner look. Not entirely sure, but it looks like someone was asking a similar question here: https://support.mozilla.org/en-US/questions/1258765 If by any chance pasting his contact here reaches @jscher2000 perhaps he has some input. https://support.mozilla.org/en-US/user/jscher2000 Thanks!

Asked by Phin 1 year ago

Answered by cor-el 1 year ago

  • Solved

Ebay and Amazon earches resurrect after relaunch

Hello dear Mozilla community! I've faced an issue with search engines configuration for Firefox on macOS. I'm doing the following: Removing all but one One-Click Search… (read more)

Hello dear Mozilla community!

I've faced an issue with search engines configuration for Firefox on macOS. I'm doing the following:

  1. Removing all but one One-Click Search Engines, leaving only one engine in the list (currently my preference is DuckDuckGo): https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-41-395a2a.png or https://imgur.com/DKqvzZ9
  2. When I type search request in the address bar I'm seeing nice and clean search suggestions from Search Provider of my choice: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-13-a8d46c.png or https://imgur.com/a/slivHlF
  3. Close Firefox
  4. (not sure what other conditions needed)
  5. Open Firefox
  6. When typing search request in the address bar I see that Amazon and Ebay options are back and a suggestion line "This time, search with ..." as added by firefox: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-02-4a25db.png or https://imgur.com/vjq0NCf
  7. In the preference I see that those two searches (Ebay and Amazon) were automatically re-added to One-Click Search Engines: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-23-91dd1d.png or https://imgur.com/ibnlzLS

That issue is happening to me across different versions of firefox and isn't new. I've been seeing it for a few month hoping that to resolve in a newer versions. But as of right now I'm on 82.0.3 (64-bit) and the issue is still there.

It's a bit annoying as I have to my preferences literally every time I need to restart Firefox (which is especially annoying to do right after restarting FF to switch to a newer version).

Any suggestions and help is welcome!

Best regards, Serhii.

Asked by Serhii 3 months ago

Answered by Serhii 3 weeks ago

  • Solved

Search Engine Shenanigans

I had set DuckDuckGo as my default search engine a couple of weeks ago or so. Today, when I began a search, I saw that Google had become my default browser. How did this … (read more)

I had set DuckDuckGo as my default search engine a couple of weeks ago or so. Today, when I began a search, I saw that Google had become my default browser. How did this happen?

Asked by mid.willamettehandyman 3 weeks ago

Answered by Standard8 3 weeks ago

  • Solved

Updated my annual website subscription and firefox doesn't show the site anymore

Hi, I have just updated the subscription for my website - and Firefox doesn't show the site any more. All I get is a white screen with "2021 Copyright. All Rights Reserve… (read more)

Hi,

I have just updated the subscription for my website - and Firefox doesn't show the site any more. All I get is a white screen with "2021 Copyright. All Rights Reserved. The Sponsored Listings displayed above are served automatically by a third party. " etc.

I have tried a hard refresh and a reboot (and rebooting our router) without success.

The website host has suggested "... browser is stuck or your ISP hasn’t picked up the domain..."

I tried getting on the website on my 'phone. That worked fine!

Any ideas, please?

Gegs

Asked by gegs 3 weeks ago

Answered by gegs 3 weeks ago

  • Solved

How to Undo Firefox Refresh

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything … (read more)

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything like a restart does. Instead, it deleted everything - my logins, my cookies, my extensions - and I don't know how to get it back. I tried looking online for the answers, but none of the solutions I found worked (https://support.mozilla.org/en-US/questions/1195682 was the closest one that had some semblance of sanity) and the closest I figured was that I needed to either create a new profile with different settings I could import from my Old Firefox Data or put the Old Firefox Data in the Profiles folder which doesn't seem to be working, as there are always two other folders within. I tried creating new profiles with the Old Firefox Data as the basis, yet it doesn't work. In addition, I like my old profile and don't exactly want to switch, although if that is the cost of retrieving my data, I will take it. Any solutions please? I rely on my computer quite often, and I don't want to be handicapped for a while. My computer is also the recent updated Mac version, if that helps.

Asked by amylastlast123 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Wrong Language Displayed

I've visited two websites in the last two days that are displaying the wrong language. I've cleared my Cache and Cookies. I also have English set as my default but the pr… (read more)

I've visited two websites in the last two days that are displaying the wrong language. I've cleared my Cache and Cookies. I also have English set as my default but the problem still occurs. I open the same website in Safari and no problem. Has to be Firefox.

Thanks for any suggestions.

Asked by Gene Everette 3 weeks ago

Answered by Gene Everette 3 weeks ago

  • Solved

uninstalled and reinstalled firefox and lost all my bookmarks

I had some dodgy issues with my firefox browser that I couldn't resolve (I think it might have been because of add on) so I uninstalled the program and reinstalled new of… (read more)

I had some dodgy issues with my firefox browser that I couldn't resolve (I think it might have been because of add on) so I uninstalled the program and reinstalled new off the web and all my bookmarks have gone?!?!?!? It has seem to have created a new account for me???

Please tell me there is a way I can get them back.

Thanks Kaye

Asked by kaye4 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Desperately need to increase bookmark and tab font size

Just downloaded FF 85 and imported my bookmarks from Chrome. I'm using a MacBook Pro with Catalina 10.15.7. I can barely read the bookmark and tab labels! Please tell me … (read more)

Just downloaded FF 85 and imported my bookmarks from Chrome. I'm using a MacBook Pro with Catalina 10.15.7. I can barely read the bookmark and tab labels! Please tell me (like I'm 5yo) how to control/increase the font size for tabs and bookmarks. Seems like an accessiblity feature I just can't seem to find. Thanks!

Asked by ddostlind 3 weeks ago

Answered by ddostlind 3 weeks ago

  • Solved

Firefox will not log into Bank of America or Mailchimp

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using … (read more)

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using a MacBook Pro (16-inch, 2019), Catalina, 10.15.7 and Firefox 85.0.1. Anything new on this problem?

Thanks.

Asked by Doctor T 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Can't login to citi.com with Firefox.

I can no longer sign into my Citi account using Firefox (85). Works on all other browsers. The only error message I get is: Trouble signing on?Select "Forgot User ID or P… (read more)

I can no longer sign into my Citi account using Firefox (85). Works on all other browsers. The only error message I get is:

Trouble signing on?Select "Forgot User ID or Password"

Started a few days ago. Contacted Citi, and they ran me through all the typical solutions (clearing cache, force refreshing, etc.) There final solution was to use another browser.

Checked on my laptop, which is still using Firefox (v84.0.2). I could login with no issue. Updated to v85.0 and I cannot login.

So, there is an issue with v85.0 and citi.com

Asked by appleaddct 1 month ago

Answered by FredMcD 3 weeks ago

  • Solved

Auto fill the 'find in page' (cmd + f) field with selected text in the page

Hello, Please tell me if there is a way (shortcut or extention) to auto fill the 'find in page' field with a shortcut because it´s very boring to have to copy/paste the s… (read more)

Hello,

Please tell me if there is a way (shortcut or extention) to auto fill the 'find in page' field with a shortcut because it´s very boring to have to copy/paste the selected text that i want to search the other occurences in the same page :(

Thanks in advance.

Asked by rean.guillaume 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Account is Locked

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still lo… (read more)

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still locked.

I can't find the right place to ask for help. I'm hoping this is the right place.

Asked by furkan.uzumcu 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Firefox won't remember passwords when I restart my computer

I got a new macbook air and installed firefox. I set it to remember my login info, and it will when I just quit and restart firefox, but if I quit and restart my computer… (read more)

I got a new macbook air and installed firefox. I set it to remember my login info, and it will when I just quit and restart firefox, but if I quit and restart my computer, it will erase everything and I have to login on every website all over again. It's driving me nuts. Help!

Asked by ultramagic.supernatural 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Fastmail won't load after last foxfire update

I have been using Firefox for years. My email is with Fastmail. After the last Firefox update, i cannot access my email. Fastmail refuses to load. I had no problem loadin… (read more)

I have been using Firefox for years. My email is with Fastmail. After the last Firefox update, i cannot access my email. Fastmail refuses to load. I had no problem loading fastmail for years, now it won't load. I cannot figure out why.

Asked by joncarroll 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Firefox 85 Bookmarks Preferred Location

In the most recent update notes, it's said that Firefox "now remembers your preferred location" for bookmarks. However, the location chosen now as my preferred is just so… (read more)

In the most recent update notes, it's said that Firefox "now remembers your preferred location" for bookmarks. However, the location chosen now as my preferred is just some random folder. Is there a way to set the preferred location? Or at least set the browser to do what it did before, which is save to the last-used folder? Thanks!

Asked by holinshed 4 weeks ago

Answered by jscher2000 4 weeks ago

  • Solved

Unable to sign in to online banking using Firefox

I am unable to access my PNC Bank online account only when using Firefox. I have used Brave, Safari and Opera and can easily get into my account. I'm currently using Fire… (read more)

I am unable to access my PNC Bank online account only when using Firefox. I have used Brave, Safari and Opera and can easily get into my account. I'm currently using Firefox 85.0 on a Mac. I have no problems going to any other websites. Just wondering if anybody else is having this problem.

Asked by soofeenee2 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Removing Pocket

Hello, I tried Pocket , a stupid move, now it seems I am stuck with it. It is an invading application which keeps updating me with things I am not interested. How can I :… (read more)

Hello, I tried Pocket , a stupid move, now it seems I am stuck with it. It is an invading application which keeps updating me with things I am not interested.

How can I :
-1- stop it 

-2- remove it from every where ? I remove it from the search bar, then I tried to use Preferences Firefox Home Content to stop it but it was not there ?? The Help Firefox page tells I should see options to stop Pocket there but I cannot find them.

What is the web page were I can cancel my Pocket account and remove my email so I stop getting all these messages ? I used to have a Firefox account without Pocket and I would like to restore that situation. Help ..

Asked by andre.rosowsky 4 weeks ago

Answered by andre.rosowsky 4 weeks ago

  • Solved

Why does task manager show 6 "instances" of Firefox?

I started using Firefox on a Windows 10 laptop. I checked Task Manager as the computer is slow. It shows 6 instances of Firefox, all 6 using memory, with one of them show… (read more)

I started using Firefox on a Windows 10 laptop. I checked Task Manager as the computer is slow. It shows 6 instances of Firefox, all 6 using memory, with one of them showing CPU usage.

Is this "normal"? Is this how Firefox works? Thanks.

Asked by Sue 4 weeks ago

Answered by TyDraniu 4 weeks ago