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Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 1 day ago

Cookies not working

i updated my firefox today and when i entered the logins went out, when i went to see in the settings, the cookies were normal, and i noticed that when i try to login, it… (read more)

i updated my firefox today and when i entered the logins went out, when i went to see in the settings, the cookies were normal, and i noticed that when i try to login, it would not save. I'm on version 92.0

Asked by zanella93112 1 month ago

Last reply by FredMcD 1 month ago

  • Solved
  • Archived

Problem with login on specific sites only - Login not possible or forgotten - Incognito mode works fine

Hello, I have a problem with login on a few selected sites. On some sites I cannot login at all, on other sites I can log in, but as soon as I don't interact with the web… (read more)

Hello,

I have a problem with login on a few selected sites. On some sites I cannot login at all, on other sites I can log in, but as soon as I don't interact with the website for a few seconds the login is lost and the next click on any link shows me a "not logged in"-state.

For example on my companies Outlook Web Access site, when I enter my account info and click on "Sign In", it briefly shows a loading screen and then takes me back to the login site. On another webiste I can log in and use the website without problems, but not clicking anything for more than ~5 seconds leads to the login being lost. The strange thing is: in incognito mode everything works fine on both sites!?

Firefox is 87.0, I have already deleted all cookies and stored data.

Asked by elmojito 6 months ago

Answered by cor-el 6 months ago

  • Archived

Firefox 85.0.2 login and password issue

I currently have the updated Firefox. Up until yesterday. I have saved many logins and passwords. however yesterday all of my logins were erased from the browser. In the … (read more)

I currently have the updated Firefox. Up until yesterday. I have saved many logins and passwords. however yesterday all of my logins were erased from the browser. In the support page it says that as of Firefox 80 if you press the dots you can import from a file, but that is not an option on my Firefox. I have tried the support page but nothing seems to work to keep all my passwords. I redid al my login and passwords, and then they disappeared hours later again

Asked by cheezyelyah930 8 months ago

Last reply by cheezyelyah930 8 months ago

  • Archived

All my saved logins and passwords have disappeared - what is going on?

The title says it all. I sat down this morning with planned work to do on my computer and when I tried to log into a site found there was no automatic completion of usern… (read more)

The title says it all.

I sat down this morning with planned work to do on my computer and when I tried to log into a site found there was no automatic completion of username and password.

Checking my saved logins and passwords, I found there were no saved logins and passwords!

Apparently, this is an improvement to Firefox called Lockwise!

So, where do I find my saved logins and passwords, please?

And how do I get back to a version of Firefox which doesn't use Lockwise?

Asked by fedup101 8 months ago

Last reply by fedup101 8 months ago

  • Solved
  • Archived

Firefox has stopped saving my logins

Hi, until recently if I logged into a site I'd used previously the name would appear after a letter or two and I could quickly log in. This has stopped happening, can you… (read more)

Hi, until recently if I logged into a site I'd used previously the name would appear after a letter or two and I could quickly log in. This has stopped happening, can you help please?

Asked by Heavymetalkid 1 year ago

Answered by Chamodie Pubudini 1 year ago

  • Archived

Keep getting logged out

Firefox for Mac logs me out every time I sleep my computer. I have went to history in settings and unchecked cache and cookies but it still logs me out. It is working fin… (read more)

Firefox for Mac logs me out every time I sleep my computer. I have went to history in settings and unchecked cache and cookies but it still logs me out. It is working fine on my pc but just wont work on Mac.

Asked by mthendersonjr 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Signing in issue

Friday, May 17, 2019 ( 10:48 AM ) Good morning, For one thing; why can’t I use the email I am talking about; [email address] (it says it’s in use). How can it be in use w… (read more)

Friday, May 17, 2019 ( 10:48 AM )

Good morning,

For one thing; why can’t I use the email I am talking about; [email address] (it says it’s in use). How can it be in use when I haven’t used it on this website before?

Please view the short video below to what I am experiencing when I try and log into my email account.

https://www.screencast.com/t/2VyeHaFm

Thanks for any help you can give me.

Bill

Email address removed by moderator. Please do not post sensitive information in a public forum. Thanks.

Asked by B1959 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

Firefox storing cookies and site data even in private mode. How do I stop this?

After the latest update Firefox stores cookies and site data even in always private and the content blocking set to custom with everything set it the highest settings. Ex… (read more)

After the latest update Firefox stores cookies and site data even in always private and the content blocking set to custom with everything set it the highest settings. Example i can check my email at outlook com then sign out click forget, then close the browser. then open it and it loads my email account without signing in. The only way it can do that is, the browser is storing cookies and site data. the only way to prevent it from doing this is to do everything i described then open the privacy settings and clear cookies, and site data and clear history, two times. Firefox like this is the most unsecured browser. it was a lot better before all these changes. It was a good idea, but it's caused a lot of troubles with security issues for me.

Asked by Mr. Bobcat 2 years ago

Last reply by cor-el 2 years ago

  • Archived

When upgrading from 56 to 62 my saved logins and passwords disappeared and copying the files did not help; how can I get them back?

I have just recently moved from Firefox 56 up to 62 (I had a few Legacy add-ons that I didn't want to loose, so I just stopped upgrading at 56; now, I need to upgrade and… (read more)

I have just recently moved from Firefox 56 up to 62 (I had a few Legacy add-ons that I didn't want to loose, so I just stopped upgrading at 56; now, I need to upgrade and found a work-around for the main add-ons that I loose in 62). However, once I upgraded to 62, all of my saved log-ins and passwords were gone. I tried copying the files from my saved profile but that did not fix the problem. However, the passwords are still there, as when I downgrade back to 56, all the passwords come back. Is there any way to get these passwords back or do I have to reenter them all manually?

Asked by Hyldreth 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Is there a way to clear the Active Logins in Firefox Programmatically (say Java)

I need to clear active login cache stored by the browser during login in order to avoid automatic login of user if the user clicks back button after logout or access the … (read more)

I need to clear active login cache stored by the browser during login in order to avoid automatic login of user if the user clicks back button after logout or access the same link in new tab before closing the browser. I am able to manually clear and it works as expected. But I need to do it programmatically and couldn't find any feasible solution.

Asked by Sofeiya 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Saved Password Not Works If Subdomain Within Main Domain

I have saved password for Facebook. Not the fact is, facebook have few subdomain like web.facebook.com, www.facebook.com and for mobile, m.facebook.com or mobile.facebook… (read more)

I have saved password for Facebook. Not the fact is, facebook have few subdomain like web.facebook.com, www.facebook.com and for mobile, m.facebook.com or mobile.facebook.com If I saved password for www.facebook.com, it wont show for web.facebook.com.

Note: it's facebook who change login page based on internet connection.

Asked by moinsbd 3 years ago

Last reply by Wesley Branton 3 years ago

  • Solved
  • Archived

FF v60 not loading Scripts for specific sites

Hello Support Team, For a couple of days I am unable to load a couple of site. (e.g. attachment: loginscreen from binanc) To me the screenshot and the behaviour of the ot… (read more)

Hello Support Team,

For a couple of days I am unable to load a couple of site. (e.g. attachment: loginscreen from binanc) To me the screenshot and the behaviour of the other sites looks like javascript is not working properly. I can not login and nothing happens, when I click the "button". I only reach that screen, when I enter the login URL through history. When I open the main website binance.com, it links me binance.com/de and a blank white screen is shown....

As mentioned in another threat (https://support.mozilla.org/en-US/questions/1221621) I already tried a bunch of troubleshooting, but nothing helps and brings the few websites back working. I can not imagine, why only a very few sites refuse to work, while 99% load and work normally. Is there any way or troubleshooting to reset javascript or something?! And here again: in private mode all site are working normal... Another thing is that, if I

Done so far:

  • Restart Firefox
  • Restart Firefox in Safe Mode
  • ctrl + R
  • strl + shift + R
  • Clear Data: Cookies + Site Data
  • Clear Data: Cached Web Content
  • Removed all Cookies
  • Backed up Profile Folder + firefox -P - new profile - copying contents of backed up profile into new profile
  • Disabled all Add-Ons (No Script, uBlock, and Decentraleyes)
  • apt purge firefox && apt autoremove && apt install firefox

greetings

Asked by ruphus 3 years ago

Answered by ruphus 3 years ago

  • Solved
  • Archived

Why do I have to keep signing into Firefox every few hours on one computer and once a day on another?

I generally have two laptops running constantly throughout the day. On one, I sign in once, maybe twice per day. On the other, it seems I'm signing in anywhere from every… (read more)

I generally have two laptops running constantly throughout the day. On one, I sign in once, maybe twice per day. On the other, it seems I'm signing in anywhere from every 30 minutes to 2 hours. All settings on both Win 10 April Update are exactly the same. Please advise.

Asked by Bill H 3 years ago

Answered by Bill H 3 years ago

  • Archived

I'm already signed in but must go through the whole process from pick a product ..... register or sign in etc to Done

It was an hour long hassle to find out how to register for this page - and even when registered and signed in I may as well not be because every question I have to go thr… (read more)

It was an hour long hassle to find out how to register for this page - and even when registered and signed in I may as well not be because every question I have to go through the same process of getting unreleated FAQs, rejecting them then signing in etc etc.

Asked by charliebooks 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Unable to login to www.allstate.com. Clicking on 'LOGIN' won't register.

I encountered this issue before and thought it must have been a fluke, used Chrome and got around the issue. Now here I'm again. Another site that won't let me login us… (read more)

I encountered this issue before and thought it must have been a fluke, used Chrome and got around the issue. Now here I'm again. Another site that won't let me login using Firefox. I wonder if your team can figure this out and update Firefox with whatever it needs to work with all websites and not miss a few. Site name is in title.

Asked by aadmee 3 years ago

Last reply by alan_r 3 years ago

  • Archived

Continue to ask for confirmation even though I have checked that this is my personal computer

For instance, I am signing into a website and it requires send a SMS to my cell phone or an email. I check the box that this is my personal private computer, not a publi… (read more)

For instance, I am signing into a website and it requires send a SMS to my cell phone or an email. I check the box that this is my personal private computer, not a public computer and request that subsequent uses of this website not ask for a security email or SMS. Not time I use it, it still requests.

Anyway that I can avoid this?

Asked by ZOHARTHESECOND 3 years ago

Last reply by FredMcD 3 years ago