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  • Solved

Tab crashed when open a web page

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoo… (read more)

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoot Firefox crashes and it did not crash in troubleshoot mode. Then I tried extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems but non of these options solved the problem. I disabled all extensions, themes and hardware acceleration, and it reported the same error.

Asked by 2014762174a 2 weeks ago

Answered by Yegorius 1 day ago

  • Solved

Firefox access to a company secure customer account

I need to report a situation which may be of interest to Mozilla administration personnel where a major Canadian corporation is stating inflammatory remarks about Firefox… (read more)

I need to report a situation which may be of interest to Mozilla administration personnel where a major Canadian corporation is stating inflammatory remarks about Firefox security and is restricting Firefox access to customer online accounts. Not knowing a more direct alternative, I am seeking a contact within Mozilla management through this forum with whom I can privately discuss the situation. Any directives would be appreciated.

Asked by whilohpen 3 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 3 days ago

  • Solved

Solid colours on some webpages will not show, the background shows up in pixel/small squares instead.

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the … (read more)

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the cookies and cache on Firefox as well as trying Firefox in troubleshoot mode to no avail. Whilst writing this question, I have also discovered that taking a screenshot of the issue shows how the image should look as opposed to what the screen shows. Attached are some images of the issues I am facing, two images are of what appears on the screen and one image is the screenshot from the webpage which is what should have been shown. Apologies for some of the photos, I had to take a photo of the screen with my phone to show the issue. I have also closed the browser multiple times and restarted my computer, any help would be appreciated. Thanks in advance.

Asked by charly.brookes 3 days ago

Answered by cor-el 3 days ago

  • Solved

FF89 Tiny Font Size

Ever since upgrading to FF89, some websites don't increase the font size when I zoom in using ctrl+mouse wheel. The default seems like 9px, really hard to read. Facebook… (read more)

Ever since upgrading to FF89, some websites don't increase the font size when I zoom in using ctrl+mouse wheel. The default seems like 9px, really hard to read.

Facebook is a culprit. Also OctoPi, a local service. Facebook, at least, uses rem units. Doesn't react to zooming in.

Debian 10 Buster

Asked by Tim Finley 1 week ago

Answered by Tim Finley 3 days ago

  • Solved

firefox diplayed hard to see or use.

Weird firefox display is blurry, and opaque. Blurryness moves with mouse pointer but random. Any window underneath bleeds through and distorts. Application menu can't b… (read more)

Weird firefox display is blurry, and opaque. Blurryness moves with mouse pointer but random. Any window underneath bleeds through and distorts. Application menu can't be read unless bottom of application window raised above menu dropdown. Using linux mint 20.1 Mate 1.24 desktop. Firefox version 89.0. Nvidia geforce RTX2017 GPU

Asked by davidbspacecamp 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Session not restored

Hi, I'm using Firefox 89.0 (64 bit) on Lubuntu OS via Mozilla Firefox for Ubuntu Canonical - 1.0. Despite selecting Restore previous session in settings, and quitting fir… (read more)

Hi,

I'm using Firefox 89.0 (64 bit) on Lubuntu OS via Mozilla Firefox for Ubuntu Canonical - 1.0.

Despite selecting Restore previous session in settings, and quitting firefox using Ctrl-Q, firefox does not restore the previously open tabs. I have to click on history -> Restore previous session for the tabs to load.

This issue started recently. Please fix the bug.

Thanks, Ajit

Asked by Ajit 3 days ago

Answered by FredMcD 3 days ago

  • Solved

links and tabs

Is it just me or is it impossible to click on links and stay on the same tab? Or am I now doomed to have 20 tabs open while searching for stuff on ebay, ect? Did firefox … (read more)

Is it just me or is it impossible to click on links and stay on the same tab? Or am I now doomed to have 20 tabs open while searching for stuff on ebay, ect? Did firefox just make the forward and back navigation buttons useless because firefox is going to open a new page or tab every time we click on anything?

Asked by bth731 6 days ago

Answered by bth731 4 days ago

  • Solved

Half of window is overlaid with a grey rectangle after an update (Linux - elementaryOS 5.1.7)

Hello, after an update up to Firefox 89.0 (64bit) on my elementaryOS 5.1.7 (based on Ubuntu 18.04) I've got a grey-colored rectangle in the upper part of my window that o… (read more)

Hello,

after an update up to Firefox 89.0 (64bit) on my elementaryOS 5.1.7 (based on Ubuntu 18.04) I've got a grey-colored rectangle in the upper part of my window that overlays all elements of websites (cf. attached screenshot), however I still could pass via hyperlinks if there are any under the rectangle. It is very light grey in light mode and dark grey in dark mode.

I've tried following steps according to possible solutions found in the Internet : - launch Firefox in safe mode (the rectangle disappears) - make sure the default theme is used - turn on/off the hardware acceleration - update or disable and delete all add-ons and plug-ins (rectangle still present in normal mode) - delete and reinstall Firefox with wiping all its files on the local machine (including /home/user/.mozilla and /etc/firefox* folders) - delete again and install the flatpak version


Nothing of the above helps except of the safe mode. As I have tried already to delete add-ons and plug-ins, what else can I disable to try to solve the issue in normal mode ?

I would appreciate your help as this is the only browser that I (want to) use on a daily basis. Thanks in advance!

Asked by stanislaw.l 4 days ago

Answered by cor-el 4 days ago

  • Solved

Missing "Copy URL" button after the 89 update

Before the new design there was a button in the URL field allowing to instantly copy the URL of the open page. Now it is missing and I could not find it in the customizat… (read more)

Before the new design there was a button in the URL field allowing to instantly copy the URL of the open page. Now it is missing and I could not find it in the customization section.

Its approximate position and appearance are shown on the screenshot.

If the button was intentionally removed, my question becomes a feature request. Thank you in advance!

Asked by studokim 1 week ago

Answered by AliceWyman 1 week ago

  • Solved

Firefox autofills in username and password from ME on a form designed for person attributes (not me - anybody)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiri… (read more)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiring a click to see) a person can be a user (rare). My username and password are auto filled in ALWAYS now for the person (even when the form is not showing). Can I just change the field names (username, password) in the jsp and have Firefox NOT fill mine in automagically? Or if not, how do I tell the browser that these are normal fields - leave them alone PLEASE (do not auto-fill)?

Asked by rholme 1 week ago

Answered by rholme 6 days ago

  • Solved

Why is Mozilla suggesting websites?

So I am not sure what this is about. I know the search bar and URL are combined no matter what at this point, but the issue is that if I type any letter; it suggests a we… (read more)

So I am not sure what this is about. I know the search bar and URL are combined no matter what at this point, but the issue is that if I type any letter; it suggests a website that I have never visited, bookmarked, searched, etc.

Please see the screen shot I have attached. In this example, I typed the letter "y", although it can be done with any other letter, and an unwarranted site will pre-populate. I am assuming this is Mozilla is promoting/sponsoring certain websites when you start typing any letter, which I don't want a part of.

It can't be DuckDuckGo causing this (the search engine of this user's choice), because changing the Firefox settings from URL to Search bar only doesn't make this issue stop. Not sure what I can do to prevent unsolicited sites from showing up when I am typing into the URL field.

To replicate, you can start typing any letter into the URL/Search bar field and the first result directly underneath is a "random" website suggestion.

This is why I assume it is coming from Mozilla (not DuckDuckGo), because before the recent updates, there was never this issue. It is great that you guys want to promote your favorite sites, but from the user's end: it is forced upon us; which is not supposed to be Firefox-like.

I don't read the blogs and articles about Mozilla's vision, so perhaps this is a new feature and it works as expected; however, there should be an opt-out so that users can just search for a website name without a favored suggestion appearing directly below.

Asked by AntidoteYYMBR 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Showing only a's or e's on websites

Recently a problem appeared in certain websites (Wikipedia for example) since I updated Firefox. It would only show me a's or e's. See attached image. I have already trie… (read more)

Recently a problem appeared in certain websites (Wikipedia for example) since I updated Firefox. It would only show me a's or e's. See attached image. I have already tried to refresh Firefox, turning off extensions and themes, but to no avail. There is no such problem with Google Chrome. I have shared configuration info. Thank you for the help!

Asked by viko.dichev 1 week ago

Answered by cor-el 1 week ago

  • Solved

Hard to see active tab after Firefox update

Is there a way to change back the look of the tabs to the way they looked before the 89.0 update? I have a hard time to see what tab is active, it was so easy before the … (read more)

Is there a way to change back the look of the tabs to the way they looked before the 89.0 update? I have a hard time to see what tab is active, it was so easy before the update.


/Stefan

Asked by ztefan314 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Context menus and drop down lists stay open

If I right click on a webpage the context menu opens. If I then click outside the context menu it doesn't close, but stays open. If I move focus to the search bar (not th… (read more)

If I right click on a webpage the context menu opens. If I then click outside the context menu it doesn't close, but stays open. If I move focus to the search bar (not the address bar), starts typing and select an item from the drop down list, the drop down list stay open. If I start typing in the address bar and select an item from the drop down lost, the drop down list stay open. If I click the Bookmark menu icon on the toolbar the drop down list with bookmarks open, but if I click outside the list, it doesn't close but stay open. The same thing happens with the program menu in Firefox. Even when I start a different program, the menus and drop down lists from Firefox stays open on top of the other program. The problem also happens when I run Firefox in Troubleshoot Mode.

Any ideas?

Asked by Joergen 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Widevine CDM stopped working on Firefox ESR after June 1st, 2021 upgrade.

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest. My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Si… (read more)

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest.

My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Since then I have not been able to access Amazon Prime. The error says:

Your web browser is missing a digital rights component.

In your web browser’s address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video’s page and try watching the video. If the video doesn’t play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video’s page, and then try watching the video.

The suggestions get me no where. It is already on "Always Activate" and newer updates are available.

I tried uninstalling and reinstalling a early version, but this does not work either. I get a message at the top saying that "Firefox is installing components needed to plate the audio or video on this page. Please try again later." "Later" is apparently never.

Has any else had this issue? Any suggestions would be appreciated.

Asked by michaelvcooper1 1 week ago

Answered by bvandyk 1 week ago

  • Solved

the cursor moves to the address bar when typed in the google search bar (in the middle of home page).

i just upgraded my firefox to the newest version(89). when i type something in the google search bar in the home page, it just redirects to the address bar on top of the … (read more)

i just upgraded my firefox to the newest version(89). when i type something in the google search bar in the home page, it just redirects to the address bar on top of the screen. i don't want this to happen. because i use the address bar to only type URLs and the google search bar to search random stuff on google, this was the case in my last version. please help me sort this. see this for clear understanding  : https://drive.google.com/file/d/17Y0bG64nhtymn--CCi3rOMEVLFAQ6zAI/view?usp=sharing

Asked by kheshavlg 1 week ago

Answered by Franz_von_Suppe 1 week ago

  • Solved

Disable automatic recovery

After a crash, or even after shutting down the computer without closing all Firefox windows, Firefox will restore all the windows and tabs from the last session on restar… (read more)

After a crash, or even after shutting down the computer without closing all Firefox windows, Firefox will restore all the windows and tabs from the last session on restarting Firefox.

There can be many reasons why this may not be preferred behaviour for many users: Sometimes Firefox or the computer crashes because too many windows and tabs are open (and other applications running), killing Firefox may be a measure against malicious pages trying to hijack the browser, discarded pages after shutdown do not need to be restored, ...

So is there a way to make Firefox immediately ask whether to restore the session, like it already does after the second crash? This should actually be an option in the settings.

Asked by lukasmaes 1 week ago

Answered by lukasmaes 1 week ago

  • Solved

Firefox 89 on Linux : use not existing Helvetica font broke lot of website

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it. With Firefox ESR : the font used for github menu or for twitte are "Libera… (read more)

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it.

With Firefox ESR : the font used for github menu or for twitte are "Liberation Sans" But on 89 version , on same computer with same font preferences : it's the unexisting Helvetica : then website are really awful.

How can than happen ? How can i fix this , I really don't need Helvetica, why is this font set ?

I put some screenshot showing the issue and the preferences set.

Thanks you

Asked by Shnoulle 1 week ago

Answered by Shnoulle 1 week ago

  • Solved

Défaut graphique

Bonjour, depuis plusieurs semaines j'ai des bugs graphiques sur l'interface de Firefox et sur les pages web. J'ai attendu en pensant que ça passerait avec une nouvelle mi… (read more)

Bonjour, depuis plusieurs semaines j'ai des bugs graphiques sur l'interface de Firefox et sur les pages web. J'ai attendu en pensant que ça passerait avec une nouvelle mise à jour mais rien ne passe. J'ai testé le mode dépannage et le mode réparer Firefox, le problème persiste.

Asked by blot.vincent 1 week ago

Answered by blot.vincent 1 week ago

  • Solved

Can we bring back a more compact view on FF 89 ?

Hi, I've just discovered that the "compact" layout has been removed from Firefox version 89. On top of that it look slike custom css is no more supoprted either. Is there… (read more)

Hi,

I've just discovered that the "compact" layout has been removed from Firefox version 89.

On top of that it look slike custom css is no more supoprted either.

Is there hope to get the compact layout back ? Where should we upvote for feature requests or the like ?

Asked by gthyzxojmrt 2 weeks ago

Answered by TyDraniu 2 weeks ago