Showing questions tagged: Show all questions
  • Archived

I have newest and updated mozilla browser, updated adobe flash player but flash videos are constantly stopping playing; please help. I'd prefer not to use adobe

I have the newest and updated mozilla browser, updated adobe flash player but flash videos are constantly stopping playing; please help. I'd prefer not to use adobe flash… (read more)

I have the newest and updated mozilla browser, updated adobe flash player but flash videos are constantly stopping playing; please help. I'd prefer not to use adobe flash player anymore. Please tell me is there an alternative to adobe flash player?

Like I said. I dont want adobe flash player. I want other plugin. I've tried clean instal of adobe flash player few times - didn't work. I've tried diferent settings of the adobe flash plugin - didn't work. I've tried installing older versions of adobe flash player - didn't work.

Asked by piotrekgoral 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

very recent flash crashes, older pc with vista, no workarounds work

Hi, I have a vista computer, firefox up to date, flash up to date, but in the past week or so it started hanging and crashing with no ability to work. I have flash protec… (read more)

Hi, I have a vista computer, firefox up to date, flash up to date, but in the past week or so it started hanging and crashing with no ability to work. I have flash protection mode unchecked (not happy about that), have no access to hardware acceleration (unless there's a work around to get to it, since you need flash to work to get there), nothing has been changed on my machine since it started crashing. I do have Norton Security, and I suppose something might have automatically updated on my machine. However I suspect either Flash or Firefox updated recently, thus creating the problem. Is there any solution to this, knowing I have vista with I guess some limitations related to that? Remember, this only started happening like a week or so ago. Thanks so much for any info!!!

Asked by cyberpainter 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I can't sign in cause there was nothing to create an account to sign in with

I have current versions of adobe and flash and the rest and they ALWAYS crash repeatedly no matter what website or game I try to play and I have followed all the tutorial… (read more)

I have current versions of adobe and flash and the rest and they ALWAYS crash repeatedly no matter what website or game I try to play and I have followed all the tutorials, add on's etc etc and still problems, also have problems accessing other items in office categories, any advice and did not receive email confirming I started an account several times thanks

Asked by salnorsis13 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Adobe Flash Player not recognized

Using Windows 10, FF 55.0.3, Shockwave plugin 27.0.0.130, Adobe Flashplayer 27 NPAPI. I am using Adobe Bridge and select to preview a gallery in the browser. Bridge will … (read more)

Using Windows 10, FF 55.0.3, Shockwave plugin 27.0.0.130, Adobe Flashplayer 27 NPAPI.

I am using Adobe Bridge and select to preview a gallery in the browser. Bridge will let FF start and then I get the message (in FF), that there is no flash player installed. I installed many many times, as decribed here in several messages, so often the flash player. I also did the steps described by the college student "ComputerWhiz" (=Wesley Branton) here: https://support.mozilla.org/nl/questions/1037689 (renaming pluginreg.dat). I disabled my virus scanner (E-Set). Also I deactivate in FF all the Extensions (to be sure no one causes a conflict), restarted FF but still FF does not recognize the flash player.

Please help me and do not give answers like to find out which flashplayer version I have or where to download flashplayer. Just an answer straight to the point why FF does not recognize the installed Adobe Flashplayer and how to solve it. Thx in advance

Asked by ni_hao 4 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox constantly freezing (flash, scripts, etc always stop working). Firefox is completely unusable.

For the past few months or so, Firefox has become completely unusable for me. About every five minutes or so, the browser freezes, and I have to kill the process in orde… (read more)

For the past few months or so, Firefox has become completely unusable for me. About every five minutes or so, the browser freezes, and I have to kill the process in order to re-launch it. I've tried clean uninstall/reinstall, removing all add-ons, etc. Nothing seems to work. I've installed it on 4 of my computers, and it freezes on all of them (Windows 7 Ultimate, Windows 7 Professional, and Windows 10).

Has anybody had any luck fixing the instability, or am I just stuck with Chrome?

Asked by storm311 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Whenever I try watching YouTube videos on YouTube, my browser stops responding.

Hi. :/ Whenever I try to watch a video on YouTube, my browser stops responding and freezes. However, I can watch videos on every other site. I've tried restarting the bro… (read more)

Hi. :/ Whenever I try to watch a video on YouTube, my browser stops responding and freezes. However, I can watch videos on every other site. I've tried restarting the browser, reinstalling Firefox, and clearing the cache, as well as waiting, but It doesn't work. It even works in Private Mode... Please help.

Thanks,
                  Rachel.

Asked by Knight_Of_Space 6 years ago

Last reply by FredMcD 5 years ago

  • Archived

Update page does not load on XP

I have two computers using Windows XP SP3. Both use Firefox as browsers. They are always updated to the latest version. Some add-ins, like Adobe/Shockwave Flash, get bl… (read more)

I have two computers using Windows XP SP3. Both use Firefox as browsers. They are always updated to the latest version.

Some add-ins, like Adobe/Shockwave Flash, get blocked if they are deemed unsafe. The update process points me to https://www.mozilla.org/en-US/plugincheck/

The pinwheel spins and spins and the update page never loads, even after an hour of waiting.

What's up? Is Firefox on a Windows XP SP3 machine no longer updateable?

Thanks.

Asked by ed9213 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

enable automatic updates not showing shockwave flash

hi when i click on more under shockwave flash add on it doesn't show automatic updates to either set to default, turn on or turn off but it shows up on other add ones how… (read more)

hi when i click on more under shockwave flash add on it doesn't show automatic updates to either set to default, turn on or turn off but it shows up on other add ones how do i get this to show up as i keep having to update shockwave flash manually and i just want it to update automatically thanks

Asked by alexhob123 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox continues to crash

For a While now Mozila has been constantly crashing on me, Specifically "Firefox plugin content (Shockwave flash) quit unexpectedly. I've updated to the most recent vers… (read more)

For a While now Mozila has been constantly crashing on me, Specifically "Firefox plugin content (Shockwave flash) quit unexpectedly. I've updated to the most recent version of firefox and flash as well as uninstalled and reinstalled on multiple occasions, and I still continue to get crashes (this has been going on for well over months) Firefox is my default browser, but I've noticed that I have not had these Shockwave errors on Safari nor Chrome.

Here are some of my Crash reports if that will help. Report ID Date Submitted bp-b191f2ff-23ba-4ab6-8b03-988ab2160313 3/12/16 8:59 PM bp-aeba1139-f4aa-49a6-85d6-8b9a22160312 3/11/16 11:40 PM bp-1bb64996-0f12-4e1e-ae7c-ac89c2160312 3/11/16 7:48 PM bp-c2997ae7-417f-4325-b493-1fbe52160312 3/11/16 4:42 PM

Any help is appreciated!

Asked by Mozillaer 5 years ago

Last reply by John99 5 years ago

  • Archived

Youtube video page shows only black rectangle ot blank

Hello. I looked through the forum but nun helped. I can search on Youtube, but when I click to watch video page loaded either only Youtube caption, with search box, and n… (read more)

Hello. I looked through the forum but nun helped. I can search on Youtube, but when I click to watch video page loaded either only Youtube caption, with search box, and nothing more, or just black rectangular. I just now installed latest Firefox updated, disabled all extension. In Safe mode I got black rectangular with message "your browser does not currently recognize any of the video formats available".

Asked by UserNaeme 3 years ago

Last reply by Tim 3 years ago

  • Archived

Firefox crashes/freezes computer with Youtube, hardware-video-decoding.failed setting ineffective

Ever since the HTML5 player has taken over Youtube, I've had problems with it perma-freezing my computer as soon as any window was opened. Until recently I got around tha… (read more)

Ever since the HTML5 player has taken over Youtube, I've had problems with it perma-freezing my computer as soon as any window was opened. Until recently I got around that by setting media.windows-media-foundation.enabled to false, forcing Youtube to use the Flash player. Lately, though, it's somehow gone back to the HTML5 player with 360p resolution only, so I went digging through the config file again in search of solutions. That's when I found two settings I hadn't noticed before, media.hardware-video-decoding.enabled (which I found true) and media.hardware-video-decoding.failed (which I also found true, though I hadn't touched it before). Re-enabling windows-media-foundation caused the hard-freezes to reoccur, but I discovered that by setting media.hardware-video-decoding.enabled to false I was able to leave the windows-media-foundation option true, and I can now use Youtube's HTML5 player in all resolutions. I conclude from this that the media.hardware-video-decoding.failed setting is bugged somehow, since it didn't seem to prevent the freezes.

Asked by y3kcjd5 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Error 2035 cannot access my large video library - works ok in Safari

Very recently (was working perfectly just a few days ago) my videos (stored on YouTube) will not play from the playlist (shockwave flash) which I have used for many years… (read more)

Very recently (was working perfectly just a few days ago) my videos (stored on YouTube) will not play from the playlist (shockwave flash) which I have used for many years and which is used all over my website with hundreds of videos. Everything still works perfectly with Safari. When I use Firefox, the thumbnail image for each video selected shows up in the display window, but has a horizontal bar with the error message in it (Error #2035) - no more information. All individually-embedded videos from the same source (YouTube) play perfectly. I have made no changes to Firefox and I have made no changes to the flash player.

I refreshed Firefox with no change. Same on all my computers, my website users are calling to complain also. Wesite is http://www.genevalutheran.ch - there are many pages with video playlists on, they all show the error 2035.

Asked by marco3 5 years ago

Last reply by cor-el 5 years ago

  • Archived

app crash - plug-in container.exe

I know this subject is one that has been kicked around for a very long time. I am experiencing the crash on a specific website that uses Flash. I have disabled hardware … (read more)

I know this subject is one that has been kicked around for a very long time.

I am experiencing the crash on a specific website that uses Flash. I have disabled hardware acceleration, run in safe mode, etc all to no avail.

Any assistance shall be greatly appreciated.

Asked by charliej 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Poor YouTube HTML5 video performance in Firefox - fine in IE

I have a quite low end system set up, so I'm not expecting miracles from it, but there seems to be some problems playing Youtube videos on Firefox. If I load a video on … (read more)

I have a quite low end system set up, so I'm not expecting miracles from it, but there seems to be some problems playing Youtube videos on Firefox.

If I load a video on Internet Explorer, it will play fine, even on 1080p with CPU usage of about 20%. Firefox often exhibits problems playing videos.

If I launch Firefox immediately from signing in, the videos will play fine. If I navigate to another video, there will usually be dropped frames and high CPU usage.

I understand that Internet Explorer will use the h.264 codec which is GPU accelerated whilst FF will use a more CPU intense task, but that doesn't really explain why sometimes the videos will play fine and others, it won't.

I have tried on a completely clean install of Firefox, so it will unlikely be extensions, profiles or add-ons. I have then changed the timing of the sessions saving and disabled smooth scrolling as advised elsewhere, with no success.

All help gratefully received.

Asked by optomo84 6 years ago

Last reply by TheCheetahwings 6 years ago

  • Archived

After Firefox 43.0.03 update, YouTube videos choppy after @ 1 minute, then video stops & error message appears

After updating to Firefox 43.0.03 , YouTube videos become choppy (visual stalls & sound skips) after about one minute in, then I get error message ("An error occurred… (read more)

After updating to Firefox 43.0.03 , YouTube videos become choppy (visual stalls & sound skips) after about one minute in, then I get error message ("An error occurred. Please try again later"). Refreshed Firefox many times, restarted the computer many times (Mac running 10.7.5) and updated to Adobe Flash 20.0.0.267, but the problem persists. This was not a problem before the most recent Firefox update. None of the posted scenarios/solutions have helped—thanks for any further help.

Asked by mtncat 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

can't sign and not recieving email confirmations after multiple tries..

got a new computer, use only firefox for browser as with previous computer..my username and password don't work and after 4 tries to get a confirmation email none have ar… (read more)

got a new computer, use only firefox for browser as with previous computer..my username and password don't work and after 4 tries to get a confirmation email none have arrived...along with this, my firefox keeps hanging up and get message "plug in container for Firefox has stopped working or firefox not responding...I am not an experienced computer person (average skills) but can't seem to get anything to fix these issues

Asked by HISGRACE 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

adobe flash crashes soon as page loads only on firefox

I just installed (fresh) windows 10 to my computer after downloading Firefox i cant watch videos on some sites but i can watch on other like YouTube which is know to have… (read more)

I just installed (fresh) windows 10 to my computer after downloading Firefox i cant watch videos on some sites but i can watch on other like YouTube which is know to have issues but YouTube works fine. as soon as i play the video it shows the crash report icon/screen in video window, i have updated everything possible tried reinstalling both flash and Firefox turning on/off protected mode, hardware acceleration and tried a few other things. i have looked in the "about crashes" to see if there is any bp- files but there isnt but one not sure if its related or not some sites said to look for them. i dont have issues on other browsers like edge or chrome but i prefer firefox by far so i would like to find a way to make this work any help would be greatly appreciated.

Asked by aros 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I cannot get Firefox to play "yahoo" news videos

I use Yahoo as my home page but cannot get Yahoo new videos to play. I get a message saying there's an error and to refresh my browser. I do that but still it won't play.… (read more)

I use Yahoo as my home page but cannot get Yahoo new videos to play. I get a message saying there's an error and to refresh my browser. I do that but still it won't play. I can play the desired video in Chrome with no problem. Any ideas?

Asked by tlbock00 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Adobe flash will not remain active on our 24h emergency medical web site, need it to alert us to medical data

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to… (read more)

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to refresh the page constantly. A big problem for the night-staff, problem for the day-staff also as we keep forgeting and data is not alarming. PLEASE HELP!!

Asked by KCop 2 years ago

Last reply by James 1 year ago