Showing questions tagged: Show all questions

This support said why Firefox will not "stay up" is I am on a BETA...

I did not choose a BETA VERSION. I have used FIREFOX since VERSION 1.0. IT USED TO BE THE BEST BROWSER EVER CREATED. BUT NO LONGER. WE use Firefox to accomplish things, … (read more)

I did not choose a BETA VERSION. I have used FIREFOX since VERSION 1.0. IT USED TO BE THE BEST BROWSER EVER CREATED. BUT NO LONGER. WE use Firefox to accomplish things, not to debug BETA versions all day. One day I wake up and you FORCED rel 89.0 on us and it turned the whole WEEK to crap. I had 6 consecutive crashes the other day. Today I had 5 consecutive crashes. I had to turn my PC off and give it and me a rest. I did not ask for a BETA, even to leave rel 88. YOU 'forced' it on us with your "you have no other chooses if you want to continue using FIREFOX attitude. And all you can say is: Go BACK to 'stable rel 90 AND CREATE A NEW PROFILE? DO you have any idea how hard it is for us, a USER to CREATE A NEW PROFILE FROM SCRATCH?

THIS MAKES NO SENSE, YOU CRAM A "BETA" ON US, IT CRASHES A HALF DOZEN TIMES A DAY and your answer is to go back to a stable version YOU FORCED ON US? Then we spend a day or two creating a NEW PROFILE until you force ANOTHER BETA on us to test for you? You can't let us stay on a STABLE version like rel 88 until you work out the bugs then "tell us" there is one available and advise us to INSTALL IT? THIS IS CRAZY, let alone "Professional".

Asked by jagman55 3 days ago

Last reply by cor-el 2 days ago

Google search, Gmail and other google services stop responding in Firefox

For about a month now I have had an issue with Firefox where suddenly the search bar (with Google search) stops working. I input text, press enter but nothing happens. No… (read more)

For about a month now I have had an issue with Firefox where suddenly the search bar (with Google search) stops working. I input text, press enter but nothing happens. No page is loaded. I see the google search URL that the browser is trying to reach, and I see in the network tool that the request is made but nothing appears after that. Page doesn't change and response is not registered in the network tool. Also, my GMail account tabs stop working, and trying to refresh them, GMail freezes while loading.

If I restart Firefox all starts working, until the problem starts happening again (can be minutes or hours, I guess it depends on usage)

Another colleague of mine has the exact same problem.

I tried with NO success: - Clearing all cache and data; - Disabling all extensions; - Running firefox in troubleshoot mode; - Refresh Firefox; - Complete uninstall, with profile folder removal and start from scratch; - Disabling hardware acceleration; - Setting "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" to false; - Disabling "network.http.http3.enabled"; - Setting Proxy to "No Proxy";

All works on another browsers.

Can someone advise on how to further troubleshoot and fix this issue?

Asked by diogomanel 3 days ago

Last reply by FredMcD 1 day ago

Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 3 days ago

Last reply by FredMcD 1 day ago

Website not loading fully, spinning wheel / loading bar never stops

I have the issue that this website is not loading images properly in Firefox: https://www.suedmetall.com/produkt/stossgriff/stossgriff-1003/san-paolo-edelstahl-satiniert/… (read more)

I have the issue that this website is not loading images properly in Firefox: https://www.suedmetall.com/produkt/stossgriff/stossgriff-1003/san-paolo-edelstahl-satiniert/

if you click on multiple products in the navigation (icons) there are some issues in loading: http://prntscr.com/1gal22w

I dont know what is causing the issue and need help pls.

Asked by wintef 2 days ago

Last reply by FredMcD 2 days ago

My menu button dropdown is blank

Firefox has had some glitches for me lately like menu drop down is blank, engine switching to Yahoo, suddenly images telescope in and out on the page. Since the drop down… (read more)

Firefox has had some glitches for me lately like menu drop down is blank, engine switching to Yahoo, suddenly images telescope in and out on the page. Since the drop down menu is blank I cannot utilize the tips on these Firefox help pages.

Asked by straycat808 2 days ago

Last reply by FredMcD 2 days ago

Difficulty navigating aspects of a web page

I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the we… (read more)

I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the website and I get the following message: "400 Bad request Your browser sent an invalid request" What is happening? When I access the same website on Safari and go to do the same things, it operates fully. What is happening?

Asked by NoelWill 2 days ago

Last reply by cor-el 2 days ago

Firefox not responding/hanging on startup, unable to fully uninstall or reinstall

When I launch Firefox, if I press anything or wait for a bit, the program stops responding and I have to force close it. Firefox was working just fine until recently. I h… (read more)

When I launch Firefox, if I press anything or wait for a bit, the program stops responding and I have to force close it. Firefox was working just fine until recently. I have not updated Windows or made changes to Firefox prior to these issues occurring either.

I have tried following this thread: https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup#w_try-a-clean-install_2

I am not able to start in Troubleshoot mode as I cannot interact with Firefox in any way.

I also have trouble with doing a clean install. When I run the uninstaller, it eventually gets stuck and I have to force close the uninstaller. After closing the uninstaller, I deleted the Mozilla folder under C:\Program Files and the Firefox folder under the %appdata% directory.

I then tried both the stub installer for Firefox and the full installer located here: https://www.mozilla.org/en-CA/firefox/all/#product-desktop-release

Both installers get stuck. I have attached an image of where the full installer gets stuck. After force closing the installers, I am still able to open Firefox, but it has the same issue of not responding.

I have also tried creating a new profile with the profile manager, but the issue persists.

If anyone has any ideas or knows of a solution, please let me know.

Thanks.

Asked by niroh488 2 days ago

Last reply by FredMcD 1 day ago

Firefox storages are broken

It has been a while that gmail and whatsapp web version wouldn't load on Firefox. After some time researching I saw that my Firefox ESR storage are broken. Especially: … (read more)

It has been a while that gmail and whatsapp web version wouldn't load on Firefox. After some time researching I saw that my Firefox ESR storage are broken. Especially:

  • QuotaManager
  • Bad: Totally Broken. (fullyBroken)
  • IndexedDB
  • Bad: Totally Broken. (fullyBroken)
  • Cache API
  • Bad: Totally Broken. (fullyBroken)

Is there any way to fix this? I'm using Firefox ESR on Linux and it seems there isn't new Firefox ESR updates.

Asked by thecowmilk 2 days ago

Last reply by Shashank Shekhar 2 days ago

Scrolling ghosts

(I'm using a desktop with Windows 10 without the recent disservice pack update.) This issue is a recent development, even newer than the weird sans serif font issue that … (read more)

(I'm using a desktop with Windows 10 without the recent disservice pack update.)

This issue is a recent development, even newer than the weird sans serif font issue that began with Firefox 90. The issue is intermittent.

When I scroll down a page using the wheel on my Logitech M510, parts of the page will refresh at different speeds. Usually this is noticeable as the illusion of a diagonal line and disappears as soon as scrolling stops. Sometimes part of the prescrolling display will remain rather than changing with the rest of the screen, usually as a rectangle. I've also started getting only partial display of dialog boxes when editing in Wikipedia, in which only part of the image changes.

The rectangular area not updated is usually near the centre of the screen. The Wikipedia box issue has the opposite issue - the only part of the box that appears is in the same spot that fails to refresh when scrolling.

If I tap on an arrow key, the unrefreshed portion of the screen gets back in sync with the rest.

The issue seems unrelated to website, occurring on Wikipedia, Facebook, and Google.

I disabled the Proton interface within a week of its appearance because it wasted so much vertical screen space, if that's any clue.

Asked by OilCanHarry 2 days ago

Last reply by cor-el 2 days ago

Firefox eats 15+ GB of ram and about:perf shows NOTHING

FF regularly eats more than 15 gigs of ram. While I have dozens of tabs opened, they are not loaded (max 10 loaded at any single time). About:performance is the most usel… (read more)

FF regularly eats more than 15 gigs of ram. While I have dozens of tabs opened, they are not loaded (max 10 loaded at any single time).

About:performance is the most useless monitoring tool i have ever seen.

Asked by eric_sos_jeuxvideo 2 days ago

Last reply by cor-el 1 day ago

Firefox Mac will not open links .

When I am in an open page in Firefox 90.02 and try to open a link MOST OF THE TIME It will post the error message below and not let me proceed. I can tell from other post… (read more)

When I am in an open page in Firefox 90.02 and try to open a link MOST OF THE TIME It will post the error message below and not let me proceed. I can tell from other posts that this is not uncommon, but I cannot find a posting that is useful.

Thus far I have 1. reset/repaired Firefox 2. ensured that Firefox has full access to my computer and the internet and that the Firewall is off. 3. reset all the security and privacy settings to the lowest settings or turned them off including pop-up blocking, tracking, really all settings, cleared the cookies and caches.

What am I missing? Randy Black

Asked by Rand 1 day ago

Last reply by FredMcD 1 day ago

The new version of Firefox 90.0.2 doesn't work with many websites

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefo… (read more)

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefox. I even had to use Google Chrome to access this support page, as I couldn't get past the login page using Firefox. When I first opened the new version, Firefox told me that I had to enable cookies for it to work. I went to Preferences and checked that cookies were definitely enabled. I quit and restarted both Firefox and the entire computer, checked that cookies were still enabled and it still doesn't work. Why is this happening? I don't want to change my default browser permanently, but I need it to work for me. Can anyone help?

Asked by lordwhybro 1 day ago

Last reply by FredMcD 1 day ago

Latest Version of FireFox renders about 80 times slower than previous versions?

We have a page that showes total work times of employees on a timeline which holds data for one year. This totals in 106219 nodes on that page. Previous versions of FireF… (read more)

We have a page that showes total work times of employees on a timeline which holds data for one year. This totals in 106219 nodes on that page. Previous versions of FireFox did not had issues with this, other browsers (Opera, Chrome, Edge) have also no issues and render the page in about 2 - 3 seconds. Not so Version 90.0.2 (32 bit). It now takes 4 minutes to render this page completely. Trying to debug this is impossible cause during rendering the browser is not responsive at all. Is this a bug that sneaked in or what can we do? This happens on fresh installs of Windows 10 with fresh installs of FireFox, that said it's not something that could be reset or cleaned etc. Any Ideas as to why FireFox struggles now with above mentioned number of nodes as oposed to earlier versions?

BR Markus

Asked by markus08 1 day ago

Last reply by FredMcD 1 day ago

RSS feeds broken - content security policy issue?

Since I upgraded to Firefox 90.0, my RSS feeds can not longer be refreshed in my feed reader. I get a 403 error ("access denied"). When I check the debug information on t… (read more)

Since I upgraded to Firefox 90.0, my RSS feeds can not longer be refreshed in my feed reader. I get a 403 error ("access denied"). When I check the debug information on the URL, it says:

Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”).

I am using Feedbro on Firefox 90 on Ubuntu 20.04 on two different computers, and getting same problem.

Clearing the cache, trying other feed readers, deleting cookies etc do not help.

A sample feed URL: https://news.google.com/rss/search?hl=en-US&gl=US&q=mozilla&ceid=US:en In Firefox, I can open a tab and see the text file. But Feedbro, or any other reader, cannot detect the feeds on this page any more.

Any advice? I absolutely rely on RSS feeds for my work.

Thank you kindly!

Asked by oryza 1 day ago

Last reply by TyDraniu 1 day ago

Tab Glitching/Tearing?

I'm having an issue with Firefox, randomly when tabs are clicked on they do this really quick tear thing. It's completely random and only started happening recently. It's… (read more)

I'm having an issue with Firefox, randomly when tabs are clicked on they do this really quick tear thing. It's completely random and only started happening recently. It's not because I'm using to many resources or anything I'm not even over 70% for anything.

Can anyone help?

Asked by Takan 1 day ago

Last reply by timo16 1 day ago

Firefox blurry after update to version 90.0.2 (64 bit)

I updated Firefox yesterday and since then everything in Firefox is blurry, except for some drop down menu's for some reason. Everything else is... I use two 4k 60hz moni… (read more)

I updated Firefox yesterday and since then everything in Firefox is blurry, except for some drop down menu's for some reason. Everything else is... I use two 4k 60hz monitors. On both of these they are blurry. It also seems like everything moves up and down a pixel when giving input (like keyboard or mouse inputs). I added an image of the blurriness. Does anyone know how to fix this?

Note: This is the only software experiencing this problem.

Best regards

Asked by JezusHimself 1 day ago

Last reply by cor-el 6 hours ago

Speed Degradation

I have used Firefox successfully for years and never had any significant problems. Now, (version 90.0.2) all of a sudden I'm getting severe speed degradation using intern… (read more)

I have used Firefox successfully for years and never had any significant problems. Now, (version 90.0.2) all of a sudden I'm getting severe speed degradation using internet web pages. My normal speed with comcast is around 170 mbps but now getting less than 50 mbps with Firefox. Oddly, I am getting normal speed when using the Chrome browser. Comcast has run their checks and found no problems.

Asked by honorius 21 hours ago

Last reply by FredMcD 20 hours ago

Data clogging my browser.

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then… (read more)

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then sign in to all my usual websites all over again. I'm not able to get onto my banking websites most likely due to this data clog. I'm SO TOTALLY tired of this constant cycle of trying to clear my data and accessing my usual websites. I'm using Firefox for many years without this trouble. I'm one week away from changing browsers. If I go to Safari I am not finding this trouble. Chrome is my next choice. I use my Mac computer for personal use only and my firefox is up to date. I'm using Big Sur on my macbook pro. What is going on?? Without a solution I'm out of here.

Asked by Bonnie Gallogly 18 hours ago

Last reply by cor-el 11 hours ago

Firefox 90.0.2 on a Windows 7 PC

I have been using Firefox for a number of years. I primarily use a Sony Vaio PC using Windows 7. I got an automatic update of Firefox Version 90.0.2 on 7/22/2021. It is n… (read more)

I have been using Firefox for a number of years.

I primarily use a Sony Vaio PC using Windows 7.

I got an automatic update of Firefox Version 90.0.2 on 7/22/2021.

It is not working very well. Opening new tabs are hard. Will not close tabs very well, leaving unused space on top. Different sites show up on another sites tab. Worst of all, this new version is a memory hog, with me eventually having to reboot the PC to clear memory until the next time.

Can you please help?

Thanks in advance,

Joe Lisak

Asked by Joe_in_Indiana 18 hours ago

Last reply by jscher2000 5 hours ago

Copy from Firefox not working on Ubuntu

I'm posting this as a question because other ones on the topic are closed for comments Anyway, I seem to have found the solution - sync clipboards using ClipIt (http://cl… (read more)

I'm posting this as a question because other ones on the topic are closed for comments

Anyway, I seem to have found the solution - sync clipboards using ClipIt (http://clipit.rspwn.com/) or some other clipboard manager

My case - hopefully FF devs find this useful: 1. Paste works - I paste screenshots, text copied from terminal, and other stuff 2. Copy text from FF page, or hitting a copy button on a page, works only partially - I can paste in other GUI apps but not in terminal

   The snippet does appear in ClipIt. When I select it, it becomes available to paste in terminal

3. Copy text from FF address box works - I can paste anywhere

The recommended solution from FF support is to "reset", which means "factory reset" - this doesn't solve the problem and kills all yous addins, bookmartks, settings, etc. FF support stop suggesting stupid solutions!

I have also played with the settings - there was something there wrt copy/paste - it worked for a few hours

My guess is that Firefox is doing something wrong when placing things in the clipboard. Placing in the wrong clipboard or maybe you should place it in multiple clipboards and please make it configurable in case you screw it.

Asked by yakov.b 10 hours ago

Last reply by JP 9 seconds ago