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Firefox does not connect to web

I uninstalled Mozilla VPN after poor performance. Now Firefox will not connect to the web although other browsers work (Edge). A new tab page loads but without any news, … (read more)

I uninstalled Mozilla VPN after poor performance. Now Firefox will not connect to the web although other browsers work (Edge). A new tab page loads but without any news, etc. I have uninstalled Firefox and reloaded it several times without effect.

Asked by rv8pilot 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Firefox slowed down dramaticaly after enabling antitracking feature in my VPN provider

hi, Maybe someone had the same problem, I use two security option outside of Firefox: 1. /etc/hosts file, all the site that I do not want to allow my machine to interact … (read more)

hi,

Maybe someone had the same problem, I use two security option outside of Firefox: 1. /etc/hosts file, all the site that I do not want to allow my machine to interact with; source: https://github.com/StevenBlack/ 2. VPNs anti tracking scripts

I use a mac, Mac OS 11.6 Firefox 93.0


With all the two security option enabled, Safari works fine, TOR works fine, Firefox has massive issues with loading pages speed. Some of the Firefox settings: Network Settings: the DNS over HTTPS is OFF, as I am using a VPN Privacy and Security: set to standard, but there is no difference is loading speed when switching to strict Extensions: I use 1password, multi account containers and user agent switcher; no difference is loading speed if I disable or remove all extensions

Any idea why is Firefox loading page speed effected?

Many Thanks Michael

Asked by michael426 1 week ago

Answered by michael426 1 week ago

  • Solved

Server not found

Whenever I boot Firefox (93.0 64-bit on Windows 10) it brings up a Gmail tab (my home page of preference) and an active tab labelled "Server not found" at https://www.m.… (read more)

Whenever I boot Firefox (93.0 64-bit on Windows 10) it brings up a Gmail tab (my home page of preference) and an active tab labelled "Server not found" at https://www.m.home/?version=22.001.29.02.302

Where does the second tab come in and how do I avoid this extra tab?

Asked by Vagulus 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Firefox won't work after reset

This morning on my laptop, FF refused to open any websites - literally nothing happened when using bookmarks or the address bar. Settings" doesn't open either. FF worked … (read more)

This morning on my laptop, FF refused to open any websites - literally nothing happened when using bookmarks or the address bar. Settings" doesn't open either. FF worked fine yesterday and other browsers work normally.

I tried it in troubleshoot mode which made no difference and then updated to 9.3.0, which didn't help either. I made a Macrium system backup file and then I did a Macrium system restore to a fortnight ago when FF was working, but the problem was still there.

So i 'restored back' and reluctantly did a reset of firefox. Now i seem to have lost all my bookmarks and passwords (although i can't properly check as settings still won't open) and FF still doesn't work, with exactly the same symptoms.

And I have a folder called Old Firefox Data on my desktop

I am completely stuck, please help!

Asked by autolycus1 1 week ago

Answered by autolycus1 1 week ago

  • Solved

Firefox always crashes, worked fine until a week ago.

Hello, I decided to post here instead of seeking help/assistance on the Firefox reddit. About a week or so ago I was using Firefox fine, no issue and out of the blue it … (read more)

Hello, I decided to post here instead of seeking help/assistance on the Firefox reddit.

About a week or so ago I was using Firefox fine, no issue and out of the blue it just stops wanting to launch, or if it does launch it's stuck on a dark window, I was using the dark theme, that looks like it has a loading bar on the page tabs and in the url bar. It just hangs here indefinitely, the only way that I can close down Firefox is by opening up ProcessExplorer64 and killing it that way; it does not respond to task manager at all.

What I've done:

Uninstalled / Reinstalled firefox; Updated my drivers; Turned my computer on and off again; Completely turned off, unplugged and power cycled my computer; Made it a firewall exception; Ensured my internet is connected and my computer has it (I use Discord and Chrome, in fact I have to post this in Chrome.)

What I do not have:

Anti-Virus; My computer is clean, if I could I would eat off the data and suffer no infection from it. Norton/Comodo/Avast; There is no anti-virus. There is no adware, malware, trojans, viruses or spyware on my machine. Going to the same three websites since 1997, no malicious programs are downloaded.

What I have tried related to Firefox:

Running in Safe Mode: Can't access safemode, browser does not launch far enough to have the menu interactable. Trying to launch the profile manager yields nothing. Uninstalling and Reinstalling Firefox yields no result. The only error that I have gotten is a XPRCOM error or something and the solutions for that have not worked for me as I do not have multiple installations of Firefox on my machine.

I would attach a screenshot of how Firefox looks, but I am unable to as of this post it has devolved to launching as a background process and crashing immediately.

Help?

App is broken; something is wrong. I'd like to use a Browser that is not Chrome.

Asked by ZestyClose-Raccoon21 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Firefox not working or reacting to anything

My browser is not reacting (at all) to any website input and I can't even reach the settings page. I just see a blank page and the turning wheel is not loading or reactin… (read more)

My browser is not reacting (at all) to any website input and I can't even reach the settings page. I just see a blank page and the turning wheel is not loading or reacting. I checked the firewall. No problems there. My other browser is working fine. I reinstalled and freshened up Mozilla firefox.

Asked by FLO 1 week ago

Answered by FredMcD 1 week ago

  • Solved

FF closesupon minimizing

My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same proble… (read more)

My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same problem years ago, and it was a simple fix. However, going through the "Help" sections in FF this time was no help. thank you for any suggestions.

Asked by tosim91 2 weeks ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Error code: sec_error_expired_issuer_certificate

I cannot browser the following domains from just two days ago (2021/10/1). I received the error message I had typed on the topic "sec_error_expired_issuer_certificate". h… (read more)

I cannot browser the following domains from just two days ago (2021/10/1). I received the error message I had typed on the topic "sec_error_expired_issuer_certificate".

https://www.liveinternet.ru https://warheroes.ru

I had checked somebody had the same error message several years ago and went to check the Certificate tab as mentioned in the following thread:

- Tools > Options > Advanced : Encryption: Certificates - View Certificates - Go to the Authorities tab. - Scroll down to the VeriSign section.

Now I don't know which Certificate are needed for "www.liveinternet.ru" and "warheroes.ru". Can any body help me to obtain the Certificate and found the old Certificate and delete it?

I am using firefox 12.0 but not willing to update it. Please understand I do not want to update my browser as a solution to solve the error messgae. I can't find any link to add exception when I visit these 2 domains (www.liveinternet.ru, warheroes.ru) ...

Can anybody help me as soon as possible. I visit www.liveinternet.ru everyday. Using another browser is annoying for me to browse liveinternet.ru...

The following image attached shown what problem I am facing...

Asked by hhkdo 2 weeks ago

Answered by hhkdo 1 week ago

  • Solved

The mouse-left click button does not work on a Specific web site

The mouse-left click button does not work "with 1 site only", but works with other sites. - I have followed the recommended steps shown in answers/replies to a similar qu… (read more)

The mouse-left click button does not work "with 1 site only", but works with other sites.

- I have followed the recommended steps shown in answers/replies to a similar question. However, none works at all.

  1. 1- cleared cache & cookies
  2. 2- tried safe mode and disabled/removed some add-ons manually as well
  3. 3- tried different themes and default theme
  • Please note that the same issue happens in Firefox on Android phone

I have been having this issue for 5 weeks already. as a temporary solution I am using the middle mouse click or right-click to open links in a new tab, then close the current tab

    • Please also note, that specific website works fine in other browsers (6 browsers tested)
      • the issue DOES NOT exist in Firefox on Linux

Asked by MikMac 2 weeks ago

Answered by MikMac 1 week ago

  • Solved

Barcode Scanning

When I scan a barcode using Firefox, characters are added/rearranged. This causes errors for our company's customers and inaccurate data entry. Scanning the attached bar… (read more)

When I scan a barcode using Firefox, characters are added/rearranged. This causes errors for our company's customers and inaccurate data entry. Scanning the attached barcode produced the following results in Firefox:

(01)05391529380069(17)210702(100)000026354 (01)05391529380069(17)210702(10)0000026354 (103)0591529380069(17)210702(10)0000026354 (00105391529380069(17)210702(10)0000026354 (01)90539152938006(17)210702(10)0000026354 ()31)0591529380069(17)210702(10)0000026354 ()1)065391521938009(17)210702(0)0000026354 (012)01539159380069(7)2107020(10)000026354 (00919053152380069(17)2100702(10)000026354 (01)05391529380069(17)210702)(10)000026354

The same barcode produced the following results in Notepad:

(01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354

I have checked for updates, cleared my cache, and rebooted my browser. I've also tried disabling active extensions.

Asked by LDandridge 2 weeks ago

Answered by LDandridge 1 week ago

  • Solved

Firefox windows dragged to retina display have really small UI.

I use an iMac with 3 displays as follows: [1080p] - [1080p MAIN] - [2048x11152 Retina] I use all 3 displays for browser windows but primarily the centre one. When I dra… (read more)

I use an iMac with 3 displays as follows:

[1080p] - [1080p MAIN] - [2048x11152 Retina]

I use all 3 displays for browser windows but primarily the centre one.

When I drag a Firefox tab from the 1080p screens to the Retina screen, the UI is way too small to work with. All other applications seem to scale the UI properly though.

I'm attaching screenshots of: 1. the same website in Chrome vs Firefox on the 1080p display (both have suitable UI sizes) 2. the same website in Chrome vs Firefox on the Retina display (Firefox's UI is too small)

Is there any way to resolve this short of increasing the Firefox UI scale globally (which would take too much space on the 1080p screens)?

I'm using: MacOS 11.2.3 Firefox 88.0

thanks! Dean

Asked by landryd508 5 months ago

Answered by landryd508 1 week ago

  • Solved

Video Not Playing Until Firefox Is Restarted Once

Okay, PopOS 21.04, Firefox 92.0 x64, my packages are up to date, my graphics card (Nvidia 1080) drivers are up to date (nvidia-driver-470 (proprietary)), kernal 5.13.0-76… (read more)

Okay, PopOS 21.04, Firefox 92.0 x64, my packages are up to date, my graphics card (Nvidia 1080) drivers are up to date (nvidia-driver-470 (proprietary)), kernal 5.13.0-7614-generic.

I run a variety of addons, but the only ones that should even be touching YouTube in any way would be Noscript, Ublock Origin, YouTube HD, HTTPS Everywhere. In the past with my current configuration none of these have given me any issues with playback.

I don't have any idea why, this is a problem I experienced a long time ago and now newly the other day for seemingly no good reason, videos on YouTube but also the web in general will not play until I open Firefox, close the browser, open it again, and then try and do whatever it was I'm trying to do. While not a fatal issue, this is one that is extremely annoying and I really don't feel like putting up with it.

Anyone have any advice or information?

Asked by silenz.xe 1 week ago

Answered by silenz.xe 1 week ago

  • Solved

Firefox 92.0.1 (64-bit) for Windows does not work on www.t-mobile.com

I just moved to T-Mobile and when accessing this site, clicking on the login button takes several minutes to get to the login screen. After entering the username, it tak… (read more)

I just moved to T-Mobile and when accessing this site, clicking on the login button takes several minutes to get to the login screen. After entering the username, it takes several more minutes to get to the password screen, after which it takes additional minutes for the following error message to be displayed.

             Looks like we got our wires crossed.
             We weren’t able to process your request at this time. Please try again later.

My Chrome and Edge browsers on Windows handle this site fine, as does Firefox on an M1 Mac running Big Sur, and safari on my iPhone - this is the only browser/OS setup that fails. I have cleared caches and cookies but nothing resolves this issue.

I would like to continue using Firefox but need to access this site. Any suggestions would be greatly appreciated!

Thanks and regards,

Howard

Asked by hij2001 2 weeks ago

Answered by hij2001 2 weeks ago

  • Solved

Help with browser crashes

So, I started following instructions via this link: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting I first made sure Firefox and al… (read more)

So, I started following instructions via this link: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

I first made sure Firefox and all my drivers were up to date, which they were. Moving on, using Troubleshooting Mode, I have yet to encounter any issues. The screenshot below shows the crash reports between yesterday and today. For some reason it won't let me submit the crash report from yesterday, as well as the first one that happened today. I'm also not sure why there are 4 crash reports generated for 10:05PM on 9/30, because Firefox only crashed once to my knowledge.

Here's the submitted crash report ID's, though: bp-35800b96-f14a-488f-b94d-94fa10211001 bp-ad3476ee-2ceb-4de1-a824-a49a90211001 bp-94812bc3-6e24-4454-a479-a6fc70211001 bp-a238a0fc-37f9-4b5c-b883-eb2cb0211001

And the "Failed" Unsubmitted crash reports: b8ab5181-c940-4177-ad4b-00ef7b99f84a be5771aa-ccc2-423b-b94e-5acbd65ec765

Typically I have these extensions installed, and I've never had an issue thus far: 1. uBlock Origin (also in incognito) 2. Adguard Adblocker (also in incognito) 3. Honey 4. Translate Web Pages (though it's left disabled, unless needed)

Why do I use two adblockers? Because one or the other isn't typically sufficient, and I find those two to work together the best.

Any help would be appreciated. Thanks!

Asked by Nick (Gmail) 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

Firefox hangs on attempt to log into bank account

There is no messages or something, it just hangs (all tabs and Firefox open windows). There is no report bug options in Firefox, I cleared my cookies and data (the same),… (read more)

There is no messages or something, it just hangs (all tabs and Firefox open windows). There is no report bug options in Firefox, I cleared my cookies and data (the same), it's stops responding on clicking top right green button (log in) on https://www.privat24.ua/ or https://next.privat24.ua/ when window asking for phone number appears. Tried troubleshoot mode and disabling add-ons (I have only 3) - result is the same.

Asked by wintarif1 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Cannot preview PDF files in Outlook through Firefox

Hi Mozilla & friends :) Never had this issue before yesterday (Monday September 27th), but it seems Firefox just won't preview my PDF files in Outlook anymore. I've t… (read more)

Hi Mozilla & friends :)

Never had this issue before yesterday (Monday September 27th), but it seems Firefox just won't preview my PDF files in Outlook anymore. I've tried all the options in the Settings > Applications menu, but nothing will work.

"Something went wrong while the document preview was being created. Please try again later."

Outlook and Firefox have been my work email/browser combination for the last 2 years and I've never encountered this problem before.

Help?

Asked by la.clef 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Firefox 92.0.1 on Windows 10 performance problems

Today I installed update 92.0.1 (64 bit) on Windows 10. Since then performance has been terrible on everything I do - typing, scrolling, opening a tab, etc, response time… (read more)

Today I installed update 92.0.1 (64 bit) on Windows 10. Since then performance has been terrible on everything I do - typing, scrolling, opening a tab, etc, response time is measured in seconds and scrolling is very jerky. Other applications still work normally but Firefox is no longer acceptable.

Asked by tsaiers1994 2 weeks ago

Answered by tsaiers1994 2 weeks ago

  • Solved

Firefox dies during upgrade process and can no longer be opened

Hi, While using Firefox just now on Windows 7 as a limited user, it crashed. So far as I'm aware, my version was up to date as of yesterday or so. When I reopened Firefox… (read more)

Hi,

While using Firefox just now on Windows 7 as a limited user, it crashed. So far as I'm aware, my version was up to date as of yesterday or so.

When I reopened Firefox after the crash, I checked the About menu item which said that Firefox needed to be restarted to be updated. Doing so disabled the program and I cannot open it.

So I downloaded the installer thinking that I'd have to do a clean install. When I ran "Firefox Installer.exe", it said that Firefox needed to be updated and said it would do that. I have tried that twice now, and both times the updater got about 75% through and just died. I still cannot access Firefox and when I try to run it through the Start/Run menu, I get a message saying that "Windows cannot access the specified device, path, or file. You many not have the appropriate permissions to access the item". I have tried looking in C:\Program Files\Mozilla Firefox and can see firefox.exe, but it will not run and gives me the same "Windows cannot access..." complaint. I tried running it as administrator, and got the same complaint.

I have copied the contents of install.log into the troubleshooting information area below on this page. I tried to copy installation telemetry.json into the same form, but it wouldn't paste into the box and opened a new tab instead.

At this moment, I don't see a way around doing a clean install. That will be a pain in the ass as I had a lot of context open, and would rather not have to reconstruct that, but I see no choice at this moment.

Any suggestions that you have will be greatly appreciated.

Greg

While attempting to do a clean install, I started to uninstall Firefox and was given a message saying something like "Firefox must be restarted complete an update." I tried to cancel the uninstall but could see no way of doing so. I closed the control panel item and I restarted my computer. Firefox came back up and now says that it's up to date.

Perhaps the installer really was finished but neglected to tell me a restart of the computer was required. I'm quite certain that no such message was given and Task Manager told me that the installer was no longer running after what appeared to be two failed attempts to update Firefox.

I'm still confused by what happened, but am happy to report I can now drive on (93 minutes later) and my context wasn't lost. ;-)

Asked by Greg 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Firefox prevented page from reloading

Recently (late Sept. 2021) on nearly every new website I go to, Firefox message says it prevented page from loading, and I have to click on allow. How can I stop this? It… (read more)

Recently (late Sept. 2021) on nearly every new website I go to, Firefox message says it prevented page from loading, and I have to click on allow. How can I stop this? It is very annoying.

Asked by Nisaba 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

browser freezes

I've had several instances when the browser would freeze after logging out of my user and/or when the internet cuts out on windows 10 Home 19043.1237. I figured it would… (read more)

I've had several instances when the browser would freeze after logging out of my user and/or when the internet cuts out on windows 10 Home 19043.1237. I figured it would stop after an update of Firefox (i currently have it set to automatic) but it hasn't. Even when I stepped away from the computer and it went to sleep, the browser froze and I had to force quit.

Asked by Aaron Smith 2 weeks ago

Answered by FredMcD 2 weeks ago