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Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (read more)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Asked by tonyvintner 4 months ago

Last reply by zeroknight 3 months ago

Websites don't work with FireFox but do with other browsers

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem … (read more)

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem hasn't been fixed by I clearing cache and cookies as recommended back when I first asked a year or so ago.

Now the latest website I haven't been able to use is the Post office! USPS.com -- If I try to track a mail piece using my tracking number the site can't bring it up. The site tries for long time then tells me to try later. When I try with another browser such as Chrome, the result is there within a couple of seconds. It looks like I'm going to have to leave FireFox which I hate as I've used it so long - over ten years at least.

Version 121 Windows 10

Asked by rkclaw 1 month ago

Last reply by jonzn4SUSE 1 month ago

Some websites not loading, sometimes

Hello, sometimes firefox seems like it is working fine, other times certain sites like youtube, duckduckgo and spotify will not load, while others will. I've gone throu… (read more)

Hello, sometimes firefox seems like it is working fine, other times certain sites like youtube, duckduckgo and spotify will not load, while others will.

I've gone through and done everything the help articles suggest, nothing happens - then a few days later everything's fine. It's gone on like this for a few months. Any help would be greatly appreciated.

thanks -alex

Asked by alexmatz0.0 2 days ago

Last reply by Adrenoreceptor 1 day ago

YouTube live stream videos always freezing and buffering on Firefox

Firefox is broken. For months now anytime I watch a Live stream on Youtube it freezes within seconds and acts like it's buffering. Internet connection is great. Same live… (read more)

Firefox is broken. For months now anytime I watch a Live stream on Youtube it freezes within seconds and acts like it's buffering. Internet connection is great. Same live streams work perfect on Microsoft Edge, Google Chrome and others. Only Firefox browser is doing this.

Asked by mtmiller1210 1 month ago

Last reply by mtmiller1210 1 month ago

Mouse cursor broken in Firefox

Hi, for the past few Firefox releases, I run into a problem where the mouse cursor does not change into a "hand" when hovering over something clickable. Instead, it cont… (read more)

Hi, for the past few Firefox releases, I run into a problem where the mouse cursor does not change into a "hand" when hovering over something clickable. Instead, it continues to keep its arrow form. This is not simply a cosmetic issue, as it appears to cause issues with websites that rely on hovering for drop-down menus, as well as clicking on YouTube videos, for example.

The issue briefly resolves itself when I restart or reset Firefox, but it always comes back within a few hours. I have also tried disabling all extensions to see if there is any improvement.

Asked by yparikh 2 months ago

Last reply by yparikh 1 month ago

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White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (read more)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Asked by tobik1 2 years ago

Last reply by SLEEPY 1 year ago

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Firefox keeps crashing since 2022 February 8.

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens… (read more)

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens and I can open webpages as well, but shortly after opening the websites, most of the pages result in Firefoxing crashing. I have latest version of Firefox and I have checked in safe / troubleshooting mode as well, but it did not help, Firefox still crashes. I have submitted a lot of crash reports in the last two days, the latest one has this ID: bp-94f69edd-95cb-40e3-84de-33cb20220210.

Please let me know what to do, as currently I cannot use Firefox and without a fix I have change to another web browser. Please also note that the same webpages that crash under Firefox work without errors in other browsers.

Asked by csaba.macskassy 2 years ago

Last reply by FredMcD 1 year ago

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kb5010342 breaks Firefox 97.0 64-bit

After MickeySoft's Patch Tuesday today, I found that KB5010342 prevents Firefox from running. I'm running Win10 Pro with FF 97.0 64-bit and with this patch installed, FF… (read more)

After MickeySoft's Patch Tuesday today, I found that KB5010342 prevents Firefox from running. I'm running Win10 Pro with FF 97.0 64-bit and with this patch installed, FF opens with a blank screen and no DNS lookup or anything. Other browsers like Chrome or Edge load and work without issue. After manually uninstalling this patch, Firefox again works like it should.

Any ideas on how to fix this? Thanks.

Asked by gumby_dammit223 2 years ago

Answered by James 2 years ago

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Firefox suddenly stopped working - Windows 10 PC

Hey folks, hopefully you can help with this mysterious issue! I've been running Firefox successfully on my Windows 10 PC for a long while now. Last night, for some reaso… (read more)

Hey folks, hopefully you can help with this mysterious issue!

I've been running Firefox successfully on my Windows 10 PC for a long while now. Last night, for some reason it simply ceased to work. New windows and tabs would not load any content. I also couldn't access the Settings at all (clicking on Settings in the browser menu produces no results or feedback.)

Yesterday, I had Firefox open all day (I usually have my computer on all day), and it was working fine. Around 8 or 9pm, I first noticed that none of my open tabs were loading any content, and the tabs had the "loading" animation playing. New tabs would also not load any content. I assumed it was an internet issue as I did see my internet connection get disrupted once or twice. I did not see anything (apps, etc) on my PC updating.

This morning I found Firefox was still not loading anything, although my internet connection was fine. I tried opening Chrome, and it ran just fine. Everything else that it is internet or cloud based on my PC is running fine too. So it seems to be an issue just with Firefox.

I have listed my steps to troubleshoot below, but I want to note one weird thing I observed: Even when Firefox is closed, and Task Manager doesn't show any Firefox processes open, my PC seems to think Firefox is running. For ex. while trying to uninstall Firefox or delete certain files, I would get a warning to "close Firefox first" or "can't perform this action while app is running." After seeing these, I would again confirm that Firefox appears closed and Task Manager shows no related tasks.

My PC build: - Windows 10 Home, 64 bit - Version 20H2 at start of issue (updated to 21H2 during troubleshooting) - OS build: 19044.1526

Things I have tried for troubleshooting already: - I have WebRoot on my computer due to my job, and I asked our IT staff if they could see WebRoot blocking anything related to Firefox on their end. They said it was not. - Used "Firefox Refresh" - Uninstalled and reinstalled Firefox - Cleared app cache / app data - Updated Windows from 20H2 to 21H2


Note: This message was sent on a different computer & browser

Asked by Irene91 2 years ago

Answered by Amelia 2 years ago

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Potential Security Issue

Hi, Firefox is displaying this message: Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to l.mail.people.co… (read more)

Hi,

Firefox is displaying this message: Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to l.mail.people.com because this website requires a secure connection

and does NOT let me continue... HOWEVER, if I copy n paste the URL (https://l.mail.people.com/rts/go2.aspx?h=16465956&tp=i-1NHD-9U-36Hb-1OjSfX9-Hv-5EjIU-1c-Xmrj-1OjOLzQ-l78hyiHVom-1J3ttn&x=6b160f0f640ceeb5fd6f8fe1a3284d4886844914%7c739139%7c20220211%7c021122%7c739139%7c79459191515) to a DIFFERENT browser, there are NO issues with it.

Why is Firefox complaining and how do I tell it to STOP?

Asked by rlvanwyk 2 years ago

Last reply by rlvanwyk 1 year ago

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Losing internet connection

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookie… (read more)

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Asked by markfleener 2 years ago

Last reply by Iggy 1 year ago

  • Archived

Credit card autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (read more)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Asked by dougumbarger 2 years ago

Last reply by ad96321 1 year ago

  • Solved
  • Archived

Firefox can't play youtube streams

I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure … (read more)

I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure what has changed. I found an article that says to install the optional update called "Windows Media Pack" in apps and features, but no app with that name exists. It was only a year old solution, so I'm unsure of what changed so significantly. I just installed another optional windows update, and also updated the browser, but still doesn't work.

Edition Windows 10 Home Version 21H2 Installed on ‎09-‎Jun-‎20 OS build 19044.1466 Experience Windows Feature Experience Pack 120.2212.3920.0

Firefox: 97.0 (64-bit)

Asked by tomi.fodor 2 years ago

Answered by tomi.fodor 2 years ago

  • Solved
  • Archived

Firefox is not responding when playing video from youtube/twitter etc.

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to pl… (read more)

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to play video over youtube mozilla not responding for 5 to 10 seconds. This is also happends when i want to reward back in video. If i want to open another video from youtube/twitter or any other else in another tab again mozilla stopped working couple of seconds. I tried everything; safe mode, hardware acceleration, unistall/install with older version. None of them is working. Do you have any solution for that?

Asked by uludagyavuz 2 years ago

Answered by uludagyavuz 2 years ago

  • Solved
  • Archived

Firefox crashes on start-up

I booted into safe mode of Firefox and disabled all the extensions. I couldn't even boot the app, but now I can boot without being in safe mode, but if I close a tab, it … (read more)

I booted into safe mode of Firefox and disabled all the extensions. I couldn't even boot the app, but now I can boot without being in safe mode, but if I close a tab, it crashes immediately. Or if I quit the app - it crashes.

AdapterVendorID: 0x106b Add-ons: reset-search-defaults%40mozilla.com:2.1.0,webcompat%40mozilla.org:28.0.1buildid20211210.021657,doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,proxy-failover%40mozilla.com:1.0.2,screenshots%40mozilla.org:39.0.1,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.3,firefox-compact-dark%40mozilla.org:1.2 AvailablePhysicalMemory: 172670976 AvailableSwapMemory: 1045692416 BuildID: 20211218203254 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1641339399 DOMFissionEnabled: 1 DOMIPCEnabled: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple InstallTime: 1640733686 MacAvailableMemorySysctl: 57 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1641339386 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1100-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 104349696 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 16 StartupCrash: 0 StartupTime: 1641339386 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20211218203254","version":"95.0.2","vendor":"Mozilla","displayVersion":"95.0.2","platformVersion":"95.0.2","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.1.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookAir10,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"layers.acceleration.disabled":true,"privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"ddg-addon","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:ddg@search.mozilla.org","name":"DuckDuckGo","origin":"default","submissionURL":"https://duckduckgo.com/?t=ffsb&q="}},"profile":{"creationDate":18989,"resetDate":18996,"firstUseDate":18989},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"reset-search-defaults@mozilla.com":{"version":"2.1.0","scope":1,"type":"extension","updateDay":18996,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Ask the user if they would like to use a specified search engine as the default.","name":"Reset Search Defaults","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"signedState":3},"webcompat@mozilla.org":{"version":"28.0.1buildid20211210.021657","scope":1,"type":"extension","updateDay":18996,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"signedState":3}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"updateDay":18996},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"deee5207-5240-47f1-a661-69bdfdc07174"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"bd1903ce-823e-4796-8f8c-7f2076775967"},"bug-1727384-pref-impact-study-for-total-cookie-protection-tcp-release-91-95":{"branch":"noop","type":"normandy-exp","enrollmentId":"909962d8-75ce-4b05-8ef5-98efc43496d3"}}} ThreadIdNameMapping: 6:"IPC I/O Parent",7:"Timer",10:"Socket Thread",11:"Permission",12:"JS Watchdog",20:"TaskController #5",18:"TaskController #3",19:"TaskController #4",17:"TaskController #2",21:"TaskController #6",16:"TaskController #1",15:"TaskController #0",22:"TaskController #7",23:"Cache2 I/O",24:"Cookie",26:"Worker Launcher",28:"WRWorker#0",46:"ImageIO",38:"WRWorkerLP#2",32:"WRWorker#4",34:"WRWorker#6",27:"Renderer",31:"WRWorker#3",36:"WRWorkerLP#0",30:"WRWorker#2",44:"Compositor",40:"WRWorkerLP#4",33:"WRWorker#5",37:"WRWorkerLP#1",39:"WRWorkerLP#3",42:"WRWorkerLP#6",35:"WRWorker#7",29:"WRWorker#1",47:"IPDL Background",41:"WRWorkerLP#5",43:"WRWorkerLP#7",51:"QuotaManager IO",52:"DOM Worker",50:"IndexedDB #1",52:"TRR Background",53:"IndexedDB #2",68:"StyleThread#4",69:"StyleThread#5",67:"StyleThread#3",65:"StyleThread#1",64:"StyleThread#0",66:"StyleThread#2",62:"ImageBridgeChld",63:"WRSceneBuilder#1",64:"WRSceneBuilderLP#1",65:"WRRenderBackend#1",69:"GMPThread",70:"ProcessHangMon",70:"mozStorage #1",71:"mozStorage #2",72:"BackgroundThreadPool #1",74:"DNS Resolver #1",75:"DNS Resolver #2",76:"HTML5 Parser",77:"mozStorage #3",78:"IndexedDB #3",79:"IndexedDB #4",80:"SSL Cert #1",87:"SSL Cert #2",83:"IndexedDB #5",84:"DOM Worker",85:"DOM Worker",86:"BgIOThreadPool #2",89:"StreamTrans #58",93:"StreamTrans #62",87:"URL Classifier",88:"ExtensionProtocolHandler",91:"IndexedDB #6",92:"mozStorage #4",94:"StreamTrans #65",94:"DOM Worker",95:"RemoteLzyStream",97:"SSL Cert #3",99:"SSL Cert #4",98:"StreamTrans #70",115:"StreamTrans #87", Throttleable: 1 TotalPhysicalMemory: 8589934592 URL: about:preferences UptimeTS: 13.166666666666666 Vendor: Mozilla Version: 95.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by bill.maas 2 years ago

Answered by bill.maas 2 years ago

  • Archived

How to enable text prediction on Firefox?

On Microsoft Edge, whenever i type the first letter of a word it will suggest automatically the recent words that i have use. How to enable it on Firefox, i already brow… (read more)

On Microsoft Edge, whenever i type the first letter of a word it will suggest automatically the recent words that i have use. How to enable it on Firefox, i already browse the settings? I really need it on my job specially doing reports. We can only use Firefox to access our websites.

Asked by Will Reed 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Getting pop-up for critical virus alert when running 96.0.3 on Win 10 Pro

I'm running 96.0.3 on a fully patched Win 10 Pro system - both O/S and programs. When Firefox is running I'm getting these pop-up error messages randomly with changing c… (read more)

I'm running 96.0.3 on a fully patched Win 10 Pro system - both O/S and programs. When Firefox is running I'm getting these pop-up error messages randomly with changing content. They stay on screen for some seconds and then go away. Message states it's from (via) 5.back2yard.biz. I put that in my hosts file and I'm still getting them. My network is a cable modem hooked to Xfinity and then cable connected to another fully newer patched router. All addresses are 10. range. I ran both a Malwarebytes scan and a Windows Security scan - both are clean.

I'm unable to upload a small image after a hour so I'll give up on that right now.

Asked by oldserverguy 2 years ago

Answered by oldserverguy 2 years ago

  • Solved
  • Archived

Firefox fails to download any file, download immediately fails.

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work: refresh ff, delete profiles, … (read more)

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work:

  • refresh ff,
  • delete profiles,
  • uninstall + reinstall.

Asked by JFM02FFP2NR 2 years ago

Answered by JFM02FFP2NR 2 years ago

  • Archived

Print webpage enlarges 4x

When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or I… (read more)

  • When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or IE, it prints correctly. If I scroll to the bottom of the Firefox Print Dialog window and select "Print using system dialog" it also works correctly.
  • I have the zoom set to 100 and the Print Dialog paper size set to Letter, It is set to print to page width, I tried it with Scale 100 but it didn't help. I also went to about: config and checked that the paper size and scaling were set to 1.
  • The the picture of the Print Preview looks exactly like should be when printed, but when it is sent to the Lexmark S505 printer the size is too large.
Since I print 50-100 individual webpages a week, I cannot use Firefox if this can't be corrected.

Thanks, Randall Win7 Pro

Asked by ZZZRSC 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I c… (read more)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Asked by meowface.sam.ux 2 years ago

Last reply by Chris Ilias 1 year ago