Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox is not playing videos on websites.

I am trying different add-ons from your suggestions hoe ever nothing is working. Youtube videos are not playing same as videos and audios from different other sites … (read more)

I am trying different add-ons from your suggestions hoe ever nothing is working. Youtube videos are not playing same as videos and audios from different other sites

Asked by janis1 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Firefox not supporting video format or mime type for CW network only (so far)

I'm getting "Video Format or MIME Type is not supported" flashed on all videos on the CW network site, then the video doesn't play; but no where else. And only with Fire… (read more)

I'm getting "Video Format or MIME Type is not supported" flashed on all videos on the CW network site, then the video doesn't play; but no where else. And only with Firefox 32.0.3 in Windows 8.1/64 pro (not N or KN) and in Windows 7/64 Pro on another computer.

I don't have any problems with CW videos using Microsoft IE. Not my preferred browser.

Checked the flash updates and they are up to date.

I did a suggested "disable HTML5 media player" in about:config but that didn't help. Couldn't find any other suggestions for my system.

Asked by renhunt 5 years ago

Answered by guigs 5 years ago

  • Solved
  • Archived

Firefox error: video format or MME type is not supported

Client said that video cannot load on firefox except other browsers. It shows "Video format or MIME type is not supported". Firefox version is 33.0.3. Video is mp4 forma… (read more)

Client said that video cannot load on firefox except other browsers. It shows "Video format or MIME type is not supported". Firefox version is 33.0.3. Video is mp4 format.

Asked by Myat 5 years ago

Answered by Myat 5 years ago

  • Solved
  • Archived

Tabs with ads keep randomly opening

every time i open fire fox, a random tab opens roughly every twenty seconds, each day on a different site. yesterday was some games site, today was this: https://www.lott… (read more)

every time i open fire fox, a random tab opens roughly every twenty seconds, each day on a different site. yesterday was some games site, today was this: https://www.lotterymaster.com/free-lottery/11?offer_id=102&aff_id=54&SourceId=355&CreativeId=18377777&LineItemId=5729187&PublisherId=738709&SectionId=13947420&aff_sub=000074083021da0534d448ed7724a4b4b9c16&incentive_code=6b20c5b52be7e238414afc9baf80eeb7

(sorry for long link) i have tried disabling some of my add-ons to no avail. i have scanned my computer with Avast! and malware bytes. i haven't been on any dodgy sites when it happens. i have just realised, but i think it might be every time i click a link, a new page with an ad will open. it only happens on any link once.

any ideas?

Asked by klinx104 7 years ago

Answered by jscher2000 7 years ago

  • Solved
  • Archived

Adobe Flash crashes endlessly, reset or update does no good

I have dealt with this for years. I have "reset" Firefox numerous times, I have uninstalled Adobe Flash and reinstalled version 16.0.0.235. After I uninstalled and update… (read more)

I have dealt with this for years. I have "reset" Firefox numerous times, I have uninstalled Adobe Flash and reinstalled version 16.0.0.235. After I uninstalled and updated it ran for a while but I am back to the "Flash is busy" message. The only way I can go on is to stop the plug in, or disable it, but of course then I have no video. I installed "Videowithoutflash" (I think that was the name of it listed with Firefox extension and highly reviewed, and it all ran fine for about a day. But then the next day no videos would play unless I enabled flash, and then it soon starts crashing again. This is a problem for years now. I have been through many forums trying to find an answer, nothing works, or if it does not for long. Is there not some way to get rid of Adobe Flash and play videos? Are there any browsers that don't use flash for viewing videos? Help! Thanks in advance Bill

Asked by BillyBob58 5 years ago

Answered by FredMcD 5 years ago

  • Solved
  • Archived

ssl_error_no_cypher_overlap what does this mean?

Cannot communicate with peer no common encryption algerithimth(s) Spelling maybe incorrect! error code ssl_error_no_cypher_overlap authenticity of received data could not… (read more)

Cannot communicate with peer no common encryption algerithimth(s) Spelling maybe incorrect! error code ssl_error_no_cypher_overlap authenticity of received data could not be found

I don't do technical and this is all foreign to me , no idea. Just trying to do the National Lottery which I have done before, all else seems ok. Will not let me into this site

Help needed please

Asked by tandy 5 years ago

Answered by cor-el 5 years ago

  • Archived

I can't remove Delta Search Engine or Toolbar, and I've deleted them from my control panel, reset Firefox, removed the Extentions, and changed the auto:config.

I've done everything! I've tried everything, and it seems to work at first. But when I close Firefox and then re-open it later, there Delta is, and I have to redo what I … (read more)

I've done everything! I've tried everything, and it seems to work at first. But when I close Firefox and then re-open it later, there Delta is, and I have to redo what I did before. It just keeps replacing itself! I have McAfee, but it hasn't done anything or even detected a problem. What should I do? I REALLY want this off my computer.

Asked by emwaller96 7 years ago

Last reply by srn23479 6 years ago

  • Solved
  • Archived

I got error "SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)" when accessing google.com

Today when accessing gmail, gmap and google related sites, I suddenly got error (this never happened before), Secure Connection Failed An error occurred during a connect… (read more)

Today when accessing gmail, gmap and google related sites, I suddenly got error (this never happened before), Secure Connection Failed An error occurred during a connection to mail.google.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

This happens only when accessing google from Firefox. With other browsers, no such problem occurs. So this is a site and browser specific problem. I tried everything I know to fix this problem, including clear cache & cookie, remove cer8 database file, reset Firefox, change to no proxy, etc. But all failed. I need help on this. What's hell going on?

Asked by yzhang103 6 years ago

Answered by cor-el 6 years ago

  • Solved
  • Archived

My printer is suddenly printing in a font so small I can hardly see it

Anything I print that is not from the Internet or email is fine. Any and all saved documents etc print as they always have. But suddenly anything from the Internet or a… (read more)

Anything I print that is not from the Internet or email is fine. Any and all saved documents etc print as they always have. But suddenly anything from the Internet or any emails that I print are so small I can hardly read them.

Asked by CritterSitter 7 years ago

Answered by the-edmeister 7 years ago

  • Solved
  • Archived

I keep getting: " Your session has expired. Please log in again" whenever I try to access my e-mail.

EVERY time I try to access my e-mail through Firefox I instantly get this message: "Your session has expired. Please log in again". My provider is Time/Warner, and my int… (read more)

EVERY time I try to access my e-mail through Firefox I instantly get this message: "Your session has expired. Please log in again". My provider is Time/Warner, and my internet access is working fine. Firefox is also working well except for this e-mail issue; I can access my stored bookmarks, etc., no problem. I can even access my Time Warner e-mail through another browser (Safari), so I know there is currently nothing wrong with the Time/Warner site's built-in e-mail engine. I have already tried reinstalling Firefox, including several different versions, to no avail. I've also tried "resetting" per your troubleshooting instructions, and restarting in Safe Mode. No success. This issue began suddenly a couple days ago—no warning. To my knowledge I have received no viruses or malware in recent months. Tech Support at Time/Warner tells me other customers are having this same problem lately. Suggestions? Thanks, Jeff

Asked by jefftytoo 7 years ago

Answered by cor-el 7 years ago

  • Solved
  • Archived

Opening a new tab (plus button) ALWAYS brings up 'Delta Search' Everything I try refuses to change it. Even reset Firefox etc ! :( Help please!

Basically whenever I open a new tab 'Delta ALWAYS comes up' as the default search! :( I have reset Firefox. I have reset to blank and to Mozilla as default. I don't unde… (read more)

Basically whenever I open a new tab 'Delta ALWAYS comes up' as the default search! :(

I have reset Firefox. I have reset to blank and to Mozilla as default. I don't understand your instructions about malware (but is it???) resetting and too nervous in messing up my laptop to try ! :(

I now detest Delta Search and want it totally removed forever.

Nothing gets rid of it.

Only started about a month ago-ish. I run Win 7 Professional. Intel 3rd Gen Intel Core i7-3740QM Processor 32 mg ram Nvidia Quadro K3000M video card

Asked by AuroraMagic 7 years ago

Answered by jscher2000 6 years ago

  • Archived

Solution to Flash crash that seems to work!

Like others I am tearing my hair out over repeated Flash crashes (FF25.0, win 8.1).No matter what updates etc - you get the idea.... One solution deep in help is 'Re-init… (read more)

Like others I am tearing my hair out over repeated Flash crashes (FF25.0, win 8.1).No matter what updates etc - you get the idea....

One solution deep in help is 'Re-initializing the plugins database'. This really works but I wonder is there some way I could run this each time I start up Firefox to pre-empt the problem with Flash?

Asked by farci 6 years ago

Last reply by MauriceSnell 6 years ago

  • Archived

Adobe flash player keeps crashing

I have uninstalled and reinstalled the current (as of 6/22/13) flash plugin for Firefox. I also have turned off hardware acceleration but my flash player keeps crashing … (read more)

I have uninstalled and reinstalled the current (as of 6/22/13) flash plugin for Firefox. I also have turned off hardware acceleration but my flash player keeps crashing on every youtube video I try.

Crash reports With Hardware Acceleration: https://crash-stats.mozilla.com/report/index/929ae2cc-b007-4dee-900f-a66fc2130623

Without: https://crash-stats.mozilla.com/report/index/ca2d2983-77b4-4ccf-a271-9e48c2130623

Also Firefox just stopped responding when I allowed the troubleshooter, but it did give information after restoring my previous session.

Asked by Chomper 7 years ago

Last reply by John99 6 years ago

  • Solved
  • Archived

How can I restore a previous session after a crash when it's not offered?

We had a power outage and when my computer came back on it just opened up a blank session. Restore previous session was not offered as an option - it was greyed out. I (p… (read more)

We had a power outage and when my computer came back on it just opened up a blank session. Restore previous session was not offered as an option - it was greyed out. I (probably stupidly) tried closing and reopening. I've now read a lot of ways to restore them, but many of them I don't really understand. I've found the profile folder, and made a copy of the sessionstore files. Instructions say to right click and press properties and then select "previous versions". This is where I come unstuck. I don't seem to have that as an option. There are tabs "general", "script" "security" and "details" all with multiple sub-options. I can't seem to find anything that says previous versions. I even followed one instruction that said to do this on the folder rather than the file, but there was no option titled "previous versions" on that either. I'm (unfortunately) using windows 8.

Asked by simonanderin 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Locked
  • Archived

My PDF files are now identified as Firefox HTML documents, how to fix it?(only icons changed, extension is still .pdf)

After I uninstalled Firefox, all icons returned to usual PDF icons and files were identified as "PDF" files, but when I installed Firefox (31.0) again, all PDF files agai… (read more)

After I uninstalled Firefox, all icons returned to usual PDF icons and files were identified as "PDF" files, but when I installed Firefox (31.0) again, all PDF files again are identified as "Firefox HTML document". Extensions do not change, they are always .pdf, and files automatically open in Adobe Acrobat, but icons became "firefox HTML documents" icons and it is very confusing.

Asked by js.bigata 5 years ago

Answered by Robinson3 5 years ago

  • Solved
  • Archived

Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

Randomly when I turn on firefox, go to a new page or open a new tab I will either get a full blown pop up (Almost all of them are awful but one was actually a full TV epi… (read more)

Randomly when I turn on firefox, go to a new page or open a new tab I will either get a full blown pop up (Almost all of them are awful but one was actually a full TV episode which threw me for a loop. And it was to a show I actually like) or I will get a little tiny add or video in the bottom right hand corner. Most of the time, though HIGHLY annoying, I can just close it down. But when it pops up when I'm trying to watch something on Netflix I have to refresh the page in order for it to go away. I have popup-blocker on but I'm still getting popup and little ads like crazy. I've run virus and malware scans. But it doesn't find anything. I don't want to reinstall firefox if possible because I don't want to have to copy my 50 bookmarks....anything else I can do? Help?

Asked by Miranell 7 years ago

Answered by the-edmeister 7 years ago

  • Solved
  • Archived

2 firefox.exe running in the background whenever I open Firefox

Whenever I open Firefox, there are two firefox.exe running the background whenever I open the browser. Whenever I try to close the second one, it crashes all of the tabs … (read more)

Whenever I open Firefox, there are two firefox.exe running the background whenever I open the browser. Whenever I try to close the second one, it crashes all of the tabs that are on the browser, and whenever I reload the tabs, it pops up again.

I've scanned my computer multiple times with multiple anti-viruses, but there was no viruses to be found. I've also disabled the plugins that I thought were the issue, and refreshed Firefox, but it was still there. I restarted my computer, no luck in doing that. Uninstalling and reinstalling Firefox didn't even do the trick either.

The double processes sky-rockets my RAM and CPU, and it's starting to get annoying. Please help! I appreciate any cooperation!

Asked by TheCameraEye97 3 years ago

Answered by jscher2000 3 years ago

  • Solved
  • Archived

Why has the function of my up & down arrow keys changed? Did I click something by accident? Help please?

Why has the function of my up & down arrow keys changed? Did I click something by accident? Help please? (My new kitten *might* have stood on something on my keyboa… (read more)

Why has the function of my up & down arrow keys changed? Did I click something by accident? Help please?

(My new kitten *might* have stood on something on my keyboard - she's done that before & put Full Screen mode on, but I managed to fix that)

Normally, I scroll down a web page a bit at a time using the down arrow key on my laptop keyboard. Since yesterday, when I press the down arrow, the page jumps to the bottom (like pressing PageDown would do) and the up arrow jumps all the way back up.

How do I set it back so that it scrolls a bit whilst I press the key?

Asked by Lancs 6 years ago

Answered by philipp 6 years ago

  • Archived

how do I fix the "shockwave flash" error, causing firefox to lock up, slow, or crash?

continous errors about "shockwave flash", "script has stopped working" etc, causing numerous slowdowns, lock-ups, and crashes. have tried several fixes, but none have wor… (read more)

continous errors about "shockwave flash", "script has stopped working" etc, causing numerous slowdowns, lock-ups, and crashes. have tried several fixes, but none have worked.....please advise

Asked by mgenoves 6 years ago

Last reply by dustymojave 6 years ago