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Troubleshooting browsing error message

Hello, I recently installed Firefox, and obviously did something wrong since in my privacy settings because I can no longer browse. I get the following message: An error … (read more)

Hello, I recently installed Firefox, and obviously did something wrong since in my privacy settings because I can no longer browse. I get the following message: An error occurred while processing your request. Reference #97.ccae0017.1597175032.1c44ff1.

Asked by suzan1 2 hours ago

Last reply by cor-el 1 hour ago

Mouse Cursor Jumps to Screen Corner Randomly

Recently (within the last two weeks) I've noticed that my mouse cursor will randomly jump to the upper corner of my screen while viewing a page within Firefox. From my ob… (read more)

Recently (within the last two weeks) I've noticed that my mouse cursor will randomly jump to the upper corner of my screen while viewing a page within Firefox. From my observation it's only happening within Firefox, and the only variable I can think of is that I started using containers to visually differentiate my tabs. I've since tried to revert back, but the problem persists.

I'm running a Surface Book (Gen 1) with dock and multiple monitors. If there's any additional information needed to better diagnose the problem I'm happy to supply it if it means finding a resolution.

Asked by Adam Hoffer 6 hours ago

Last reply by FredMcD 1 hour ago

firefox keeps spiining

can someone help me solve this problem? I have tried all I could but cant come up to the solution, when Firefox keeps spinning after a few minutes of working well-see the… (read more)

can someone help me solve this problem? I have tried all I could but cant come up to the solution, when Firefox keeps spinning after a few minutes of working well-see the pic attached

Asked by emucox 1 week ago

Last reply by FredMcD 7 hours ago

Download link doesn't work

Hello, On my website I have a button to download my book in EPUB format. You can see it here: https://imwithlorac.com/get-the-book/#downloads In the other browsers the fi… (read more)

Hello,

On my website I have a button to download my book in EPUB format. You can see it here: https://imwithlorac.com/get-the-book/#downloads

In the other browsers the file is downloaded, but in Mozilla it opens directly in the browser and unless you have installed in Mozilla an EPUB reader, a page with the raw file opens which does not make any sense. It's the same with the MOBI format. On the other hand, with the PDF format the PDF book opens because Mozilla can open PDF files. What I want is that it doesn't open, but that it downloads when people click on the link.

Does anyone know how?

Thanks

Asked by neus1 8 hours ago

Last reply by jscher2000 7 hours ago

bycelebian

hi, i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.c… (read more)

hi,

i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.com website) but without success.

how can i remove this odd firefox calamity?

thank you!

Asked by barbatil81 13 hours ago

Last reply by FredMcD 12 hours ago

Crash Report bp-0796117f-b4e9-435c-b53c-b8c4f0200810

Tab crashes shortly after page load. Can someone tell me if there's a workaround for this crash? We're using ImageBitmapRenderingContext to transfer some images to canv… (read more)

Tab crashes shortly after page load. Can someone tell me if there's a workaround for this crash? We're using ImageBitmapRenderingContext to transfer some images to canvas, and this works in Firefox 78.

Some potentially relevant details: the code isn't perfect and we may be attempting to transfer some neutered images. These images are being generated from another canvas using createImageBitmap()

Unfortunately, the site is commercial, and somewhat complicated, so I can't share the source.

Asked by albertl 23 hours ago

Last reply by FredMcD 19 hours ago

Widevine Error on Developer Edition

Hi, when I try to watch a video on Prime Video I get error saying that the plugin crashed. I asked a similar question on Reddit here and now I’m quite sure that the plugi… (read more)

Hi, when I try to watch a video on Prime Video I get error saying that the plugin crashed.

I asked a similar question on Reddit here and now I’m quite sure that the plugin is the Widevine plugin.

I tried everything I’ve been suggested but still I can’t solve this issue.

Does anyone have any other tips? Thanks

Asked by Alessandro 2 months ago

Last reply by harrisonstation 23 hours ago

Gmail[gmail.com] Page not Loading important buttons.

I was using Firefox in my computer and it was working fine. But after I migrated to windows 10 Os and installed Firefox, I am facing some issues with Firefox. First of al… (read more)

I was using Firefox in my computer and it was working fine. But after I migrated to windows 10 Os and installed Firefox, I am facing some issues with Firefox. First of all, the gmail.com page is not loading correctly (image added). Also some websites like geeksforgeeks and other websites are having trouble to show some images (mainly).

- what I tried doig previously. 1. Doing ctrl + shift + r on those pages 2. Uninstalling and reinstalling firefox with clearing firefox app data folder from windows computer. 3. Doing a refresh from help menu. 4. Tried running in safe mode. (disabling all extensions) 5. Clearing cache and data from firefox settings.

How how to show them perfectly. however they show good in chrome, but I want to use firefox. So a fix will be highly appreciated.

Asked by tuhinmitra190221 2 days ago

Last reply by cor-el 1 day ago

Can't play video in full screen mode, crash everytime

I mean, all web videos, include Youtube, Pornhub, Bilibili, etc, once I click the fullscreen button, it will crash in a short time. I have disabled flash already, it does… (read more)

I mean, all web videos, include Youtube, Pornhub, Bilibili, etc, once I click the fullscreen button, it will crash in a short time. I have disabled flash already, it doesn't help.

Asked by superbasscn 6 days ago

Last reply by FredMcD 1 day ago

eBay intermittently incompatible with current release of Firefox

eBay intermittently incompatible with current release of Firefox, no fixes working -Restart PC done -Cache cleared -Safe mode used -Works on IE, Edge, Chrome I read about… (read more)

eBay intermittently incompatible with current release of Firefox, no fixes working

-Restart PC done -Cache cleared -Safe mode used -Works on IE, Edge, Chrome

I read about a different Firefox issue and I am able to visit this page FYSA: https://ir.ebaystatic.com/rs/v/4ups3vxocu2mherdhxh5b2kdxml.css

Is this something that Mozilla would be able to fix in the next update?

Asked by insevin 1 day ago

Last reply by Patrick Weiden 1 day ago

firefox reboots by itself, twice

Hi, From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home … (read more)

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

Asked by maher.souilah 3 weeks ago

Last reply by FredMcD 1 day ago

Firefox will not run on Mac Catalina 10.15.6

I have used Firefox since before it was called Firefox. For the last 3 years I have been using it without problem on my 2017 iMac 27". Suddenly a few days ago I started… (read more)

I have used Firefox since before it was called Firefox. For the last 3 years I have been using it without problem on my 2017 iMac 27". Suddenly a few days ago I started getting this a message 'The application “Firefox.app” can’t be opened.' I have uninstalled, including removing all folders and files containing Firefox or Mozilla and reinstalled versions 75.0b9, 79.0 and 80.ob5. None of which worked. None will open in safe mode. However, if I boot my computer in safe mode, it works. Return to standard mode and nothing. I have followed every suggestion I can find on Firefox's site and Apple's site. It just plain doesn't work. I love Firefox, hate Safari and tolerate Chrome. I would appreciate some help.

Asked by Dan_Moss 1 day ago

Last reply by jscher2000 1 day ago

Webcam's html5 not supported by Firefox on Linux

Hello Such web pages after loaded, show the video embeded window in white with in the middle written : "Click to activate Adobe Flash Player" It is on Linux Mint 19.3 wit… (read more)

Hello

Such web pages after loaded, show the video embeded window in white with in the middle written : "Click to activate Adobe Flash Player"

It is on Linux Mint 19.3 with Firefox 79.0 , FFMPEG is the last version proposed by the depositories : 7:3.4.8-0ubuntu0.2 Opera show the same issue So I must use Google Chrome for these websites Linux Mint 19.3 installation USB key is not affected

If I accept Flash to display these video, the quality is too bad, compared with HTML5, it is like some 240p enlarged to 1080p

Asked by lu.menard 2 days ago

Last reply by James 2 days ago

New versions of Firefox are very slow for download speeds. 50% of what is available from my provider. Safari is at 100%. Is this from security and filters ?

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources… (read more)

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources and all return a similar range - 40-60Mbps. My provider speed is 100Mbps. I have run the same tests with Safari and it is operating at 100% speed wise. Are new security features and / or tracking filters responsible for this slow down ?

Asked by bobbymacbean 4 months ago

Last reply by plamenkrastev 2 days ago

iframe for YouTube embed: lazy loading doesn't work in Firefox

My system is Firefox 79, Windows 10. Lazy loading is supported in Firefox since version 75: https://caniuse.com/#feat=loading-lazy-attr I found that this works on Firefox… (read more)

My system is Firefox 79, Windows 10. Lazy loading is supported in Firefox since version 75: https://caniuse.com/#feat=loading-lazy-attr

I found that this works on Firefox for lazy loading of images. However, YouTube embedding in an iframe, it doesn't work. I ensured that the video is long way below the fold. Even then, the iframe is loaded upfront. This is the HTML for the iframe:

<iframe loading="lazy" src="https://www.youtube.com/embed/iQBat7e0MQs" allowfullscreen="" width="480" height="270"></iframe>

On Chrome, lazy loading works as expected for the same web page (on my localhost).

Asked by arvindpdmn 2 days ago

Last reply by TyDraniu 2 days ago

Can't reply to author in Google group

Recently, in a Google group I participate in, I stopped being able to reply to the original poster. (I can still reply to the whole group.) I couldn't find any setting wi… (read more)

Recently, in a Google group I participate in, I stopped being able to reply to the original poster. (I can still reply to the whole group.) I couldn't find any setting within Groups that applied to the issue. One Google search result said it was an issue with Chrome browser "mailto" settings. I am not able to find anything analogous to that in Firefox. Does anyone have any suggestions for me? It looks like my Firefox version is 79.0. Thanks.

Asked by grendelgray 1 week ago

Last reply by OBW47 1 week ago

problem authentication proxy

at work we use a proxy network with authentication ONLY with the firefox browser i have proxy problems. I see the page access denied by the proxy server, the only solutio… (read more)

at work we use a proxy network with authentication ONLY with the firefox browser i have proxy problems. I see the page access denied by the proxy server, the only solution is to close and open the application.

Asked by marco26 5 months ago

Last reply by gleb.bodrug99 3 days ago

Firefox fails to open up a PayPal "popup" window-let when trying to make a purchase from Steam

Hi Forum Folke, Trying to make a purchase from Steam; click, click, click, get to the payment page, where I select "PayPal" as the method of payment. Get another screen … (read more)

Hi Forum Folke,

Trying to make a purchase from Steam; click, click, click, get to the payment page, where I select "PayPal" as the method of payment. Get another screen that confirms proceed with PayPal; I click on "OK," and nothing happens. What's *supposed* to happen is a little popup window should open up with the PayPal login, I log in, wade through the selections, and make the payment. What *actually* happens is nothing at all. Click on "OK," and there's this "blink" and that's it. No other change to the page I'm looking at, no PayPal, no nothing... and if I persist in trying, Steam gets all uppity and tells me I've been trying to make too many purchases, try again later. Chrome handles the above scenario without any problem whatever, so the problem is not with Steam, it's with FireFox. Where should I be looking or what should I be looking for that might be preventing FireFox from doing what it should be doing? Thanks... I'm not sure what system info you need to diagnose this issue; if you'll let me know I'll be happy to dig it up and provide it.

Oh, and I'm pretty sure I can rule out my anti-virus, as again, it lets Chrome do it without problem... just not Firefox. For what that's worth....

Asked by kharrisma 1 week ago

Last reply by jscher2000 3 days ago