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Problem loading Google Drive

Hi there, We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when… (read more)

Hi there,

We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when I point my browser to it unless I do at least one refresh after getting to Drive and waiting for my list of folders and documents to show up.

In the mean time, the following error shows upon on the bottom left of my screen - "The server encountered an error. Please try again later." - this has persisted for over 2 weeks when I restarted using Fiefox earlier this month. I do not get this error when using Chrome or Safari.

Today, I am also not able to see the user who last modified a document or a folder last, as you can see in the image below.

Please tell me what I can do to fix this issue.

Thanks, Mahesh

Asked by Mahesh Singh 1 year ago

Answered by cor-el 1 year ago

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Problem with cache on Firefox Developer Edition

Hello, I'm beginner in development. Today I'm working on some CSS files. But when I reload, the content don't load the new features. I've try to clear cache, remove stoc… (read more)

Hello,

I'm beginner in development. Today I'm working on some CSS files.

But when I reload, the content don't load the new features. I've try to clear cache, remove stockage on the console , and also try command + f5 (on iMac).

The only one solution I've founded is to clear cache , leave firefox , shutdown computer and restart.

Very contraignant. I've test on Chrome and it work well. So I don't know what I need to do to...

I'm using MAMP to lauch app on local

Asked by matheo.zeller 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Widevine Content Decryption Module will not install

Hi, I had to delete all my profiles and completely reinstall Firefox because Firefox was not changing the color of previous websites to purple no matter what I tried. I t… (read more)

Hi,

I had to delete all my profiles and completely reinstall Firefox because Firefox was not changing the color of previous websites to purple no matter what I tried. I thought I could delete the profiles and create a brand new one to start over fresh.

After reinstalling Firefox (latest version) I have run into a problem where under <about:addons> <Plugins> it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly".

This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, HBO Max etc.

I have tried unchecking and checking the <Play DRM-controlled content> under <about:preferences> which does not work.

I have also tried going to this (link)link and manually installing it but the webpage for my OS's .zip file won't load for me.

Asked by justin1018 1 year ago

Answered by justin1018 1 year ago

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Video playback "Video can't be played because the file is corrupt" despite the file being perfectly fine.

So I've noticed how some video files are able to be played back in Firefox. Some are not able to what so ever, for example I've created a text video using this FFPMEG com… (read more)

So I've noticed how some video files are able to be played back in Firefox. Some are not able to what so ever, for example I've created a text video using this FFPMEG command: ffmpeg -f lavfi -i testsrc=duration=10:size=1280x720:rate=30 testsrc.mp4

which created the following file: https://astolfo.nl/i/z2ada.mp4 Both the uploaded version and the local .mp4 are unable to be played back in Firefox. However opening them up in edge chromium both files play back perfectly. Besides Edge I've also confirmed it plays back nicely in MPV.

I've tried Hardware acceleration, but both having it on and off did not change the fact that these files wouldn't want to playback in Firefox. Safe mode also did not effect this issue.

Asked by dapal003 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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glitchy graphics and text

Hi all For a while now I've had a problem in Firefox where images randomly show up with green blocky glitches or yellow lines on them. Also sometimes text does not show c… (read more)

Hi all

For a while now I've had a problem in Firefox where images randomly show up with green blocky glitches or yellow lines on them. Also sometimes text does not show correctly. I've attached a couple of examples. The image is from my Facebook feed (but it can happen on any website it seems) and the text is open tabs - the one on the right is this page.

Any suggestions? I've refreshed the Firefox install, and have only one add-on - an ad blocker. I've tried two different ad-blocking add-ons and the problem persists with both.

Thanks

Asked by hooseyfloot 1 year ago

Answered by cor-el 1 year ago

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How to make scroll bar always visible and functional?

This page https://www.nacocanada.com/cpages/common-docs is broken and has a newsletter sign up overlay that can't be closed. So i hide the element with uBlock origin but… (read more)

This page https://www.nacocanada.com/cpages/common-docs is broken and has a newsletter sign up overlay that can't be closed. So i hide the element with uBlock origin but the underlying page still doesn't scroll. If i make the window taller more content appears, so it is there.

How do I force enable the scroll bar for all websites or at least this one?

Asked by codywohlers 1 year ago

Answered by cor-el 1 year ago

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streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 1 year ago

Answered by cor-el 1 year ago

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Twitter not loading in Firefox 89.0.1: failedScript=polyfills

I'm finding that Twitter is not loading in my desktop Firefox browser (89.0.1), and I'm getting the error "failedScript=polyfills". I do use an ad blocker, but it's turne… (read more)

I'm finding that Twitter is not loading in my desktop Firefox browser (89.0.1), and I'm getting the error "failedScript=polyfills". I do use an ad blocker, but it's turned off for Twitter, so I'm not sure how that could be the issue. I'm not having the same issue in Safari. Thanks for any help!

Asked by NoBird 1 year ago

Answered by cor-el 1 year ago

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DRM content won't play

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy. I have run this website (https://www.jeffersonscher.com/sumo/htm… (read more)

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy.

I have run this website (https://www.jeffersonscher.com/sumo/html5-video.html) from previous answers to check and the results are attached to the question.

I have also checked media.eme.enabled and it is set to true.

I am very much puzzled by this.

Asked by Alex 1 year ago

Answered by jonzn4SUSE 1 year ago

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large black boxes or lines are appearing and preventing me from entering text in varous programs’ for ‘Firefox’

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’ These are very large black "boxes" that also cause gmail… (read more)

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’

These are very large black "boxes" that also cause gmail to flick in and out from a large to a small display

Asked by Graeme 1 year ago

Answered by cor-el 1 year ago

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After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy open.

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is… (read more)

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy running.

Asked by krich377 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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firefox opens off screen

On new laptop with Windows 10, with an external monitor in extended desktop mode, Firefox is opening partially off screen such that the top bar is inaccessible so I canno… (read more)

On new laptop with Windows 10, with an external monitor in extended desktop mode, Firefox is opening partially off screen such that the top bar is inaccessible so I cannot drag it back on screen. If I close it and reopen, it will usually be back on screen. How can I fix this?

Perhaps related: tabs are not reopened and Restore Previous Session does not work.

There are no extensions open.

Thank you for assistance.

Asked by David400 1 year ago

Answered by Colin M 1 year ago

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Automatically open the Downloads panel

In the new version, the Downloads panel automatically opens whenever I save/download a file. The problem... it STAYS open. How can I turn it off? I already know where and… (read more)

In the new version, the Downloads panel automatically opens whenever I save/download a file.

The problem... it STAYS open.

How can I turn it off? I already know where and how to check on my downloaded files. I do not need to see the downloads panel pop up every time I save a file. And I definitely do not need or want it to stay open, causing yet another need for a mouse click to make it go away.

Asked by tcd2000email 5 months ago

Answered by AliceWyman 5 months ago

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Firefox can’t establish a connection to the server at ws://127.0.0.1 (plugin or setting is causing this, how to discover exact cause?)

Hello, Firefox 91.0.2 shows in dev. console: Firefox can’t establish a connection to the server at ws://127.0.0.1 The Private browsing window has the issue too, but i am … (read more)

Hello, Firefox 91.0.2 shows in dev. console: Firefox can’t establish a connection to the server at ws://127.0.0.1

The Private browsing window has the issue too, but i am unsure if it really disable all extensions.

When i use different Firefox profile, then the localhost site i am trying to load is loaded without that error. So how to discover please which FIrefox profile setting is preventing the loading please?

Asked by #367259 11 months ago

Answered by #367259 11 months ago

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Firefox completely resets when quit (Preferences, web information, bookmarks, history, etc.)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and pur… (read more)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.

Asked by lotknockmc 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't click on things

When I try clicking on certain things, it doesn't work. Example shown in picture. Same clickable thing works on chrome, but I don't want to use chrome. Any fixes? (The pa… (read more)

When I try clicking on certain things, it doesn't work. Example shown in picture. Same clickable thing works on chrome, but I don't want to use chrome. Any fixes? (The past months part)

Asked by gabriel2446 1 year ago

Answered by FredMcD 1 year ago

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pulseaudio high CPU with no audio playing

Hey there, I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla? Steps to reproduce: --- Open … (read more)

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

  1. Open Firefox
  2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
  3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

  • pulseaudio process should only be spawned when actually playing a media that requires audio
  • pulseaudio should not be the #1 CPU consuming process
  • pulseaudio process should at the very least not massively use CPU when no sound is playing

Asked by yarma22 1 year ago

Answered by jonzn4SUSE 1 year ago