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Stop Google search.

I HAVE downloaded Firefox, but just seem to have browser. I'm trying to use Firefox only for my search engine, but it's still Google search, although I Disabled Google, … (read more)

I HAVE downloaded Firefox, but just seem to have browser. I'm trying to use Firefox only for my search engine, but it's still Google search, although I Disabled Google, & Chrome!! My friend says he only uses Firefox - how?

I also get too many ads cutting me out of what I'm doing, & since then, my phone charges really slowly!!! I was hoping having Firefox would stop the ads.

I'm 77, & use PAYG phone mainly for texts, whatsapp, banking, & online shopping & Facebook. I also take photographs sometimes, but prefer my ipad for that. Mary

Asked by bernadette61 2 days ago

Last reply by FredMcD 2 days ago

Need Escalated Help: Firefox Uses Excessive Memory in WIndows 11.x

I asked about this in a previous thread and never got a response from the escalation group. I use my computer all day and keep several tabs open for ongoing use. This is … (read more)

I asked about this in a previous thread and never got a response from the escalation group.

I use my computer all day and keep several tabs open for ongoing use.

This is an example of what I see regarding Firefox's memory use. I do not open and close tabs often enough to have this make sense.

Please help! I cannot afford to have so much of my available memory blocked.

Asked by JandNL 4 days ago

Last reply by jonzn4SUSE 3 days ago

Unable to set Firefox to open pdf documents inside Firefox

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use whil… (read more)

In Firefox application settings I go to the General > Applications > Choose how Firefox handles the files you download from the web or the applications you use while browsing. From there when I try to set it to open PDF documents itself, I only see options "Always ask", "Save file" and "Use other". I tried using the "Use other" option and set it to Firefox, but the setting always sets back to "Always ask". I'm unable to set Firefox to open pdf documents inside Firefox, they just always download.

I did read many many threads on this issue on the web, I'm clearly not the only one with this problem, but none of the solutions proposed worked for me. Thanks for any help you can provide.

Asked by eco.voyageurs 4 days ago

Last reply by TNorth 3 days ago

firefox wont work!

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried… (read more)

When i start firefox, i get a white window. menu works, but unable to visit any site or even see items like settings and password, etc. (although tab is created). I tried to refresh firefox via help, kill the task thru task manager, and finally i tried to uninstall and reinstall. Upon reinstall i got an error regarding a missing DLL??

See image.

Please advise!

Note: i recently upgraded to windows 11.

Asked by anubhavshah 3 days ago

Last reply by FredMcD 3 days ago

firefox browser issue.

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no prob… (read more)

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no problems on there end. Suggested deleting cookie and cache which I did. Site is slow loading pages and the refresh button on top left page is always blinking. Exiting and restarting the browsing of the paper several times get me through it. Any thoughts?? Michael Lindley

Asked by mhlindley 4 days ago

Last reply by FredMcD 4 days ago

Netflix error F7121-3078

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and… (read more)

Yesterday afternoon I tried to watch a Netflix movie and the Error #F7121-3078 came up. It told me to update Firefox. I did to no avail. I then uninstalled Firefox and reinstalled...no luck. I have updated my Dell computer and ran my Mechanic Systems and still receive the same error. Everything else works fine. That includes the Google browser, You Tube, Amazon Prime etc., even the Netflix trailers. I chatted with Netflix and the young man asked a lot of questions but in the long run couldn't help me...What can I do that I haven't done already. Any suggestions???? Sally Negri

Asked by ohmostnoble1 4 days ago

Last reply by cor-el 4 days ago

Netflix Error F7121-3078

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox. "It means… (read more)

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox.

"It means that the version of Mozilla Firefox you're using on your computer is no longer supported. Follow these steps to fix the problem."

I did update and restarted the browser and later my computer, the same message is appearing.

Asked by rangikudoug 5 days ago

Last reply by jscher2000 4 days ago

Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (read more)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 4 days ago

Last reply by FredMcD 4 days ago

PR_CONNECT_RESET_ERROR - Kaspersky Internet Security is ON

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESE… (read more)

Have been trying to fix this problem - FF works beautifully if Kaspersky Internet Security is OFF but cannot access any websites when it is ON - just this PR_CONNECT_RESET_ERROR page.

Kaspersky support has been assisting but no solutions as yet. Any help from Mozilla is appreciated. This has been going on for 4 days now.

Using FF version 94.0.2 (64-bit) on Windows 10.

I've tried debugging the extension, errors in attachment

Asked by rgarzaroli 5 days ago

Last reply by FredMcD 4 days ago

EMAIL IS BROKEN

WHEN LOGGED IN TO MY EMAIL THROUGH FIREFOX, THE EMAIL WEB SITE CHANGES TO CTV AFTER ABOUT 15 MINUTES. I REINSTALLED FIREFOX AND IT WORKED OK FOR ABOUT 2 DAYS, NOW IT IS … (read more)

WHEN LOGGED IN TO MY EMAIL THROUGH FIREFOX, THE EMAIL WEB SITE CHANGES TO CTV AFTER ABOUT 15 MINUTES. I REINSTALLED FIREFOX AND IT WORKED OK FOR ABOUT 2 DAYS, NOW IT IS DOING IT AGAIN. WHENIT IS ACTING LIKE THIS I CAN NOT SEND AN ATTACHMENT ETHER. NOT SURE ABOUT THE PLUG INS. THANKS

Asked by JOHNANDDOREEN 6 days ago

Last reply by jonzn4SUSE 5 days ago

Firefox Browser welcome pages: don't open as last tab

I have a lot of tabs open and when I start firefox the welcome page is placed as the last tab. I always have to search where I left off. Please open these pages next to … (read more)

I have a lot of tabs open and when I start firefox the welcome page is placed as the last tab. I always have to search where I left off. Please open these pages next to the last used tab. The only other solution I have is to disable this stuff

Asked by g.m10 6 days ago

Last reply by jscher2000 5 days ago

Nothing loading

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling w… (read more)

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

Asked by christopherthieleke 5 days ago

Last reply by jonzn4SUSE 5 days ago

Getting "No video with supported format and MIME type found" on few websites

I am facing this error message while streaming videos. But it doesn't appear in every video, just on some few websites. Things I have tried so far: clearing cache & c… (read more)

I am facing this error message while streaming videos. But it doesn't appear in every video, just on some few websites. Things I have tried so far: clearing cache & cookies but failed reinstalled firefox but failed disabled add ons, even started firefox in safe mode but failed reinstalled windows a few days ago but still same.

I have tried using different browsers such as chrome, opera, edge and it works fine in all of them. Is there any solution for this issue?

Asked by Md. Badruzzaman 6 days ago

Last reply by FredMcD 6 days ago

Using Firefox on Windows 10 when I try to sign in on my desktop to www.sog.org.uk access is blocked saying it is not an encrypted site but I can access it with no trouble on my laptop where it is a secure site..

Can you explain why the desktop and laptop are different both using Firefox and how can I remove the problem on the desktop. … (read more)

Can you explain why the desktop and laptop are different both using Firefox and how can I remove the problem on the desktop.






Asked by aandm 6 days ago

Last reply by FredMcD 6 days ago