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Firefox not loading some internet pages

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is st… (read more)

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is still in the toolbar and the screen is still white. If I refresh a few times, maybe go to a different part of the same website and navigate from there, I do always manage to get there, but not sure what the problem is. This problem is new this week, and I think came from either switching internet providers earlier this week or trying out "Hopin" the next day, a video conferencing platform that my computer/internet totally couldn't handle. (I didn't notice the problems before trying Hopin but perhaps I didn't notice that first day.)

I have cleared my cache and cookies, and have also tried (following the advice of another answer on the same issue) renaming the Firefox program folder and installing Firefox again. I'm on Windows 10, 64-bit HP laptop. My extensions are uBlock Origin, Privacy Badger, Malwarebytes, Honey, Facebook Container, and Colour -- but all of these I had long before this issue started.

Asked by FrancesKoz 3 days ago

Answered by FredMcD 1 day ago

  • Solved

Sites look corrupted in Firefox

Something strange happening with my Firefox for a few months, you can see the screens below. Letters disappear (but visible under selection or Ctrl+A), images are broken … (read more)

Something strange happening with my Firefox for a few months, you can see the screens below. Letters disappear (but visible under selection or Ctrl+A), images are broken (but totally fine after being saved on PC), and all these acid green and pink parts make internet surfing a challenge. Refreshing pages doesn't help.

I tried deleting and reinstalling Firefox anew, without all plugins and stuff but the problem still was there. Cleaned the system with CCleaner, checked with ESET Internet Security. Google Chrome, Windows file explorer and all other programs are totally fine.

Please help!

Asked by tarkoanumori 2 weeks ago

Answered by cor-el 1 week ago

  • Solved

My website does not load properly on Mozilla Browser.

Hey, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes… (read more)

Hey, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes are shown immediately. Also the website few sections does not load well on this browser. I want to the website to load properly on every browser, as Mozilla has a good number of users too. here is my Yourdetail website link so if you can check if there is a problem there. Or is there any problem at my end

Asked by ehsanch80 3 days ago

Answered by cor-el 3 days ago

  • Solved

Unable to watch live YouTube videos

Ever since installed Ubuntu 18.04.5 LTS (& latter upgraded to Ubuntu 20.04.2 LTS), I am unable to watch YT live videos! Below are the screenshots of the issue & a… (read more)

Ever since installed Ubuntu 18.04.5 LTS (& latter upgraded to Ubuntu 20.04.2 LTS), I am unable to watch YT live videos! Below are the screenshots of the issue & a test page report.

Asked by contact.rishikmr 1 week ago

Answered by jonzn4SUSE 3 days ago

  • Solved

streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 4 days ago

Answered by cor-el 3 days ago

  • Solved

Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (read more)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Asked by John Gordon 5 days ago

Answered by John Gordon 4 days ago

  • Solved

Firefox no longer displays chess.com pages properly

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board pag… (read more)

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!

Asked by rpdickinson.me 6 days ago

Answered by Naheed 6 days ago

  • Solved

Using touch monitor causes full screen YouTube to go gray and unresponsive

If I use my touch monitor when a video player is full screen, the full screen Firefox window turns grey and becomes unresponsive to mouse and touch input. I can exit full… (read more)

If I use my touch monitor when a video player is full screen, the full screen Firefox window turns grey and becomes unresponsive to mouse and touch input. I can exit full screen with Esc or F but the problem persists in full screen mode until I restart Firefox. Picture attached is my monitor when Firefox is in full screen mode.

Asked by jaakko.pohjalainen 5 months ago

Answered by jaakko.pohjalainen 6 days ago

  • Solved

Session and session backups corrupted

I had a crash on firefox, I easily fix lost sessions, when I got updates or crash that lose my active session. When I try to retrieve my sessions by copying recovery.bakl… (read more)

I had a crash on firefox, I easily fix lost sessions, when I got updates or crash that lose my active session.

When I try to retrieve my sessions by copying recovery.baklz4 or recovery.jsonlz4 both of them does not work. When clicking on restore previous session, firefox rezzes a few seconds, and then the restore session tab stays blank.

I tried: https://www.jeffersonscher.com/ffu/scrounger.html but the website does not succesfully recovers my firefox session and the tab just crashes, I did manage to convert it to a JSON file.

I did some work on the JSON file myself, through regex and jq tool. I extracted the urls from it. I scrapped my json to make it lighter (I think the problem is from the size of my session), I scrapped the "image", "scp", json objects, trimming the size of the file, it's size was divided by almost 20.

Is there a way to recreate a sane jsonzl4 file? I have the data.

What seems weird is that backups from a few weeks is only around 20MB and by adding a few tabs, it went from 20MB to 80-90MB it's freaking huge.

Is there a way to fix this? recreate a json file and then encrypt it to jsonzl4? What can I scrape safely from my session?

I have been trying to fix this for hours, please help!

Asked by Itsuki 1 week ago

Answered by Itsuki 1 week ago

  • Solved

sometimes no HD on Amazon Prime movies

I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI c… (read more)

I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI cable is capable and I can play HD on other movies from Amazon Prime in HD on Firefox but not all movies. My internet speed is over 100mg.

Asked by r2perrin 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

WidevineCdm crash

Hi I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play I have refreshed Firefox and restarted… (read more)

Hi

I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play

I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player.

Nothing works.

Can you please help me?

Asked by stefan.bagg 2 weeks ago

Answered by ·´¯`·...¸>-)))º> ~dbben 2 weeks ago

  • Solved

Firefox built-in PDF viewer's display bug on Japanese and Chinese

My firefox version is 78.9-esr As attachment, Japanese and Chinese character will be messed up. I have tried to install different fonts like fonts-arphic-ukai and fonts-a… (read more)

My firefox version is 78.9-esr As attachment, Japanese and Chinese character will be messed up. I have tried to install different fonts like fonts-arphic-ukai and fonts-arphic-uming, but it still displays improperly. By the way, it can displays Japanese and Chinese in html correctly.

Asked by wyt94yx 1 week ago

Answered by cor-el 1 week ago

  • Solved

Can't access any google site on Firefox

When I try to access google, youtube or gmail, I get an error saying "www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that … (read more)

When I try to access google, youtube or gmail, I get an error saying "www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.". It only happens when I'm using Firefox. I tried deleting the cookies and even reinstalling, but nothing works. Please help. I miss youtube.

Asked by lnicofideo 1 week ago

Answered by cor-el 1 week ago

  • Solved

Website is not opening in Firefox browser.

Hi, I want to open my blog [[waterguru101|https://waterguru101.com/]] but it is not opening. I read the suggestion and did the same but nothing worked. Can you tell me t… (read more)

Hi, I want to open my blog [[waterguru101|https://waterguru101.com/]] but it is not opening. I read the suggestion and did the same but nothing worked. Can you tell me the reason???

Asked by watergurufacts 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox Freezing

Hello, I have a really annoying problem with Firefox. Many times when I try to access a bank website or similar that I have saved as a favorite, Firefox hangs up and sto… (read more)

Hello, I have a really annoying problem with Firefox. Many times when I try to access a bank website or similar that I have saved as a favorite, Firefox hangs up and stops responding without indication as to what may be wrong. This can happen when I open Firefox and go to the site before any other or after viewing other sites first. I have to go to the windows task manager and stop the process. After about a minute or two, I can go back, open the browser and log in to the site without any problem.

I have the browser set not to remember history (which is exactly what I want) and using Bitdefender antivurus. I am not sure if this is a common occurrence or if there is a known fix. Problem is becoming annoying enough that I considering not using Firefox any more.

Any help you can provide would be appreciated.

Thank you

Asked by facmmd 1 week ago

Answered by FredMcD 1 week ago

  • Solved

RBC Royal Bank issues with page

When banking with RBC Royal Bank, many links on page not working, also cannot sign out when finished. Using Firefox with Windows 7 professional. Pls advise if issue is … (read more)

When banking with RBC Royal Bank, many links on page not working, also cannot sign out when finished. Using Firefox with Windows 7 professional. Pls advise if issue is due to operating system, will upgrade if necessary. Problem is very recent, have used Firefox for many years with no trouble whatsoever.

Cheers,

Todd

Asked by tcv73 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox does not show all speakers as options in Google Voice

Hello, I've been a Firefox user as far back as the days of Phoenix. I've been using it as my main browser whenever possible on both Windows and Linux over that time. I'v… (read more)

Hello,

I've been a Firefox user as far back as the days of Phoenix. I've been using it as my main browser whenever possible on both Windows and Linux over that time.

I've also been a long time Google Voice user.

I've always had to work around an issue using Google Voice with Firefox. I have to switch the OS's default speaker device in order to get the call sound to play through an attached headset. Google Voice has a menu where I should be able to select from the available devices attached to the system but under Firefox I am only able to see System speaker default device.

Is this a known issue? Is there any workaround? It's fairly annoying to have to switch this under the OS settings as it changes the behavior for all of my apps. I would very much prefer to be able to make this selection at the application (Firefox) level.

Thanks, Dave

Asked by david.brinovec 1 week ago

Answered by jscher2000 1 week ago