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Firefox will not open local htm file

Firefox will not open a local .htm file that is part of the help function of an app. The path is file:///C:/Program%20Files%20(x86)/Nuance/Power%20PDF%2021/help/en_US/def… (read more)

Firefox will not open a local .htm file that is part of the help function of an app. The path is file:///C:/Program%20Files%20(x86)/Nuance/Power%20PDF%2021/help/en_US/default.htm. I can navigate to the file and it will show up as follows:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-06-09-24-05-7a7d47.png

When I click on the file "Default.htm" it will not open (just shows the back-and-forth blue dots on the tab). Curiously, when I click on the file immediately below it (editing_documents_in_wordperfect.htm) it opens fine.

Why is this? It works fine on Edge.

My FF version 84.0.2 (64-bit).

Thanks.

Asked by hrg322 1 week ago

Answered by hrg322 1 week ago

  • Solved

[Error] control.vbs.

Hello. After W10 starts, firefox opens window and shows the message: File not found Firefox cannot find the file /C:/Users/xxxxxx/control/control.vbs. I tried to uninstal… (read more)

Hello. After W10 starts, firefox opens window and shows the message:

File not found Firefox cannot find the file /C:/Users/xxxxxx/control/control.vbs.

I tried to uninstall firefox, remove all folders, refresh browser. Nothing helps. What else can I do?

Asked by binio.bill 1 week ago

Answered by binio.bill 1 week ago

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Tab crash on startup: Linux on ARM64

Locking this thread.Please continue here: [/questions/1320369] I am running Ubuntu (via UserLAnd) on a Galaxy Tab S7+. Everything on the system has been upgraded to curre… (read more)

Locking this thread.
Please continue here: [/questions/1320369]
I am running Ubuntu (via UserLAnd) on a Galaxy Tab S7+. Everything on the system has been upgraded to current. When I start Firefox, every tab that opens crashes (even the crash report tab). When I look at the command line, I see:

pbrown@localhost:~$ firefox [31977, Main Thread] WARNING: read-only dup failed (Permission denied); not using memfd: file /build/firefox-aGHZQJ/firefox-84.0.2+build1/ipc/chromium/src/base/shared_memory_posix.cc:243

(/usr/lib/firefox/firefox:32065): Pango-WARNING **: 19:10:23.135: failed to create cairo scaled font, expect ugly output. the offending font is 'DejaVu Sans 9.9990234375'

(/usr/lib/firefox/firefox:32065): Pango-WARNING **: 19:10:23.135: font_face status is: file not found

... and a lot more of the same. I did a little reading and it looks like there's an issue with the sandbox on the ARM64 architecture, but I'm not sure how to address it. Any suggestions?

Asked by pbrown12303 1 week ago

Last reply by pbrown12303 1 week ago

  • Solved

pulseaudio high CPU with no audio playing

Hey there, I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla? Steps to reproduce: --- Open … (read more)

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

  1. Open Firefox
  2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
  3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

  • pulseaudio process should only be spawned when actually playing a media that requires audio
  • pulseaudio should not be the #1 CPU consuming process
  • pulseaudio process should at the very least not massively use CPU when no sound is playing

Asked by yarma22 1 month ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Firefox closes and reopens constantly without any error messages

Hello! I need help on a very strange problem I had recently with my Firefox. I have Firefox 83.0 64-bit installed on my Windows 7 Home Basic desktop PC. Some time after m… (read more)

Hello! I need help on a very strange problem I had recently with my Firefox. I have Firefox 83.0 64-bit installed on my Windows 7 Home Basic desktop PC. Some time after maybe version 81 and above, I noticed that my Firefox randomly closes and reopens without showing any error messages. I noticed that the most consistent time this phenomenon happens is when I turn on my PC and start Firefox, it almost always closes and reopens, sometimes even more than once. It acts like the browser crashed, but the weird thing is it doesn't show any error message saying that the browser crashed. Once I opened Firefox at least once after I turn on my PC, even if I manually closed it and reopen it later, it will not crash on Firefox startup, it will probably only crash again after I restarted my PC and open Firefox. Also rarely, Firefox randomly closes and reopens whenever I browser whatever website with no reason whatsoever, but this only happens 3 out of 10 times.

I opened Troubleshooting Information to look for clues on what might be causing this, and I noticed "Launcher Process" is "Disabled due to failure". I am not sure what that means though, but I have a feeling this might be related somehow?

If anyone has any idea on what's going on, please help me. Thanks!

Asked by mario62746 1 month ago

Answered by mario62746 1 week ago

  • Solved

firefox won't start in windows 7

I can't get it to start any longer. It won't refresh, reload, reboot,reinstall-nothing seems to work. I can't delete my Profile because I can't start Profile Manager. I h… (read more)

I can't get it to start any longer. It won't refresh, reload, reboot,reinstall-nothing seems to work. I can't delete my Profile because I can't start Profile Manager. I have flushed the dns & reset the winsock. It has no effect. CC Cleaner can't find or fix the problem. Deleting & reinstalling the program doesn't help. The program just won't start. What should I do?

Asked by chuckutzman 1 week ago

Answered by cor-el 1 week ago

  • Solved

Problems loading pages (macOS Big Sur 11.1)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. … (read more)

Yesterday I got a new Mac, running macOS Big Sur (11.1). Previously I was using Mojave (10.14.6). Now on Firefox a lot of pages fail to load -- they show a blank page. Among them:

https://web.whatsapp.com/ https://open.spotify.com/ https://www.nytimes.com/puzzles/spelling-bee Citibank (after the login)

Some of these pages do open in a Private window. However, I already cleared all my cookies and cache contents, and I still cannot load thes pages in a normal window.

Can you suggest what I need to do? Thanks!

ADD: When trying to login at https://profile.theguardian.com/signin, at first I got an error message saying to "make sure that Javascript is enabled". But now it just goes through, except that the site doesn't know that I logged in. And again, in a private window I am able to log in.

It looks like I should just do all my work in a private window now, which seems strange

Asked by gidiav 1 week ago

Answered by gidiav 1 week ago

  • Solved

Wordpress Website not (re-)loading in Firefox

Hi @ all, our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. Thi… (read more)

Hi @ all,

our website https://ana-dismissed.de/ is not loading in Firefox, or to be more precise it is loading often but on occasionally not reloading when refreshed. This only happens in Firefox, Safari and other Chrome-based Browsers don't show this, perfectly working there (as far as I could check).

I already checked Firefox developer tools, like console or resource loadings etc. There is no issue I can find. I'm completely lost, no hint at all, why this happens in Firefox only.

Please find a short video here: https://imgur.com/a/31XyiMi

I'm thankful for every hint into the right direction.

Best regards!

Asked by admin340 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Login no longer working

Upgraded to Firefox 84.0 today. Login to schwab.com fails, returns "Feature temporarily unavailable". This is on macOS 11.1 Big Sur. Chrome on same machine works fine.… (read more)

Upgraded to Firefox 84.0 today. Login to schwab.com fails, returns "Feature temporarily unavailable". This is on macOS 11.1 Big Sur. Chrome on same machine works fine. Firefox 83.0 on a different machine works fine.

Asked by Dan's FF 1 month ago

Answered by jscher2000 1 month ago

  • Solved

My default firefox search engine is Wikipedia. I cannot reset it from preferences -> search

My default search engine is Wikipedia. I cannot reset it from preferences -> search. There were two posts just like mine back in 2013. The solutions to those posts (2 … (read more)

My default search engine is Wikipedia. I cannot reset it from preferences -> search. There were two posts just like mine back in 2013. The solutions to those posts (2 links) have expired.

Asked by sschet90 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Enable to download multiple files with Firefox84

From Firefow84(Windows, multiple files downloading does not start. Step: 1 Select Page Info 2 Select Media tab, and select multiple files(e.g. jpg files), then try to sav… (read more)

From Firefow84(Windows, multiple files downloading does not start.

Step: 1 Select Page Info 2 Select Media tab, and select multiple files(e.g. jpg files), then try to save files

[Observed Behavior] Downloading does not start. If try to close Firefox, remaining downloading popup is displayed

[Expected behavior] Succeed to download

Previous Firefox do not have this issue

Asked by usshy777 1 week ago

Answered by cor-el 1 week ago

  • Solved

Wierd Veritcal Image Banding - Firefox Nightly

Hi fellow Mozillians, I've had this issue for a while now but haven't been bothered to look for answers. I seem to get an issue with vertical banding of images. … (read more)

Hi fellow Mozillians,

I've had this issue for a while now but haven't been bothered to look for answers.

I seem to get an issue with vertical banding of images.

Asked by HHCHunter 1 week ago

Answered by HHCHunter 1 week ago

  • Solved

Endless Update Loop - Firefox 84.0.1

My Firefox 84 is now in an endless loop with updates. It asked me to download an update from version 84.0.1. After Firefox closes, installs updates, and restarts, it come… (read more)

My Firefox 84 is now in an endless loop with updates.

It asked me to download an update from version 84.0.1.

After Firefox closes, installs updates, and restarts, it comes back asking me to update again.

The cycle continues and the updates never complete.

In the Help...About box, the button is still there "Restart to Update Firefox".

I'm using 32-bit Windows 7.

Images attached.

Please advise.

Thanks!

Asked by Slouch 1 week ago

Answered by Scribe 1 week ago

  • Solved

Firefox tries saving all JPEG files as .jif.

For the past few days, my browser has started trying to save all JPEG files, regardless of their actual fire extension, as .jif. (see attached photo) I have not changed a… (read more)

For the past few days, my browser has started trying to save all JPEG files, regardless of their actual fire extension, as .jif. (see attached photo) I have not changed anything that should have done that, and cannot seem to change it back. Any help would be much appreciated!

Asked by malendras1 3 weeks ago

Answered by malendras1 3 weeks ago

  • Solved

Video errors (mostly) while scrolling

The first attached image is a worst case. Scrolling and/or moving the cursor usually avoids the problem. Sometimes reloading the page is necessary. This is occurring on… (read more)

The first attached image is a worst case. Scrolling and/or moving the cursor usually avoids the problem. Sometimes reloading the page is necessary.

This is occurring on two new machines: Dell Inspiron 15 5000 Series 5502 with intel 11th gen i5 processors and intel iRISxe graphics. It happens with Ubuntu 20.04 FFox 84.0 and it does not happen with Windows 10 and FFox 84.0.1 (I think 84.0.1) I can re-boot and check if that matters. It does not happen on Ubuntu with other browsers (Opera and Chrome).

Disabling the plugins and even removing them does not help. Safe mode helps.

What else can I provide to document this?

Asked by alan.schulman 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Video playback "Video can't be played because the file is corrupt" despite the file being perfectly fine.

So I've noticed how some video files are able to be played back in Firefox. Some are not able to what so ever, for example I've created a text video using this FFPMEG com… (read more)

So I've noticed how some video files are able to be played back in Firefox. Some are not able to what so ever, for example I've created a text video using this FFPMEG command: ffmpeg -f lavfi -i testsrc=duration=10:size=1280x720:rate=30 testsrc.mp4

which created the following file: https://astolfo.nl/i/z2ada.mp4 Both the uploaded version and the local .mp4 are unable to be played back in Firefox. However opening them up in edge chromium both files play back perfectly. Besides Edge I've also confirmed it plays back nicely in MPV.

I've tried Hardware acceleration, but both having it on and off did not change the fact that these files wouldn't want to playback in Firefox. Safe mode also did not effect this issue.

Asked by dapal003 1 month ago

Answered by jscher2000 1 month ago