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Unable to open live chat support with Express vpn

I use Express VPN whenever I'm on the computer. I have used Firefox as my browser and DuckDuckGo as my search engine. Just recently, I went to install the latest version … (read more)

I use Express VPN whenever I'm on the computer. I have used Firefox as my browser and DuckDuckGo as my search engine. Just recently, I went to install the latest version of vpn and had issues. Went to their support page: https://www.expressvpn.com/support/ and could not access their Live help (messaging)? If I use another browser, say Chrome, and go to the same support page, I CAN use the Live help messaging section. This peoblem happens on my Desktop and also my laptop. When using my iphone, i don't have this issue. Can you Help?

Asked by crusin50 2 days ago

Last reply by cor-el 2 days ago

mozilla on firefox

Hi ...I am experiencing glitches- choppiness when going from one page to the next...... when browsing in you tube with Firefox....when I use Safari there are no glitches … (read more)

Hi ...I am experiencing glitches- choppiness when going from one page to the next...... when browsing in you tube with Firefox....when I use Safari there are no glitches when using you tube. All of my settings and everything is set to use Firefox...so I want to use Firefox if possible. It just began to do this within the last week.

Asked by Sharlene Hale 2 days ago

Last reply by cor-el 2 days ago

Can't Log Into Secure Websites

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log in… (read more)

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log into the Your Neighbourhood Credit Union (YNCU) website. I could enter my user name, password and security question but then I received a message, on their website: "The system is experiencing problems. Please try again later." (see attachment below). After working with YNCU staff for HOURS, it was suggested that I log in using "Microsoft EDGE" browser. My login was accepted in seconds - NO problems. Today I attempted to log into the Canada Revenue Agency (CRA). Again I was able to enter my user name, password and answer to my security question. The response I received was: "404 -- NOT FOUND From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10,4.5 404 Not Found The server has not found anything matching the Request-URI. No indication is given of whether the condition it temporary or permanent. If the server does not wish to make this information available to the client, the status code 403 (Forbidden can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address." I immediately attempted to log into the CRA website using "Microsoft EDGE" and was IMMEDIATELY granted access after entering security information. I REALLY LIKE using the FIREFOX browser - and detest using Microsoft EDGE, but unless this access issue is resolved I will be forced to use EDGE :(.

Asked by JD 2 days ago

Last reply by cor-el 2 days ago

videos don't play or don't have audio

The problem persists across different sites I frequent, most notably dropout.tv and archive.org. videos I try to watch either don't play in the browser at all, or play wi… (read more)

The problem persists across different sites I frequent, most notably dropout.tv and archive.org. videos I try to watch either don't play in the browser at all, or play without any sound, even though nothing is muted. The only site completely unaffected seems to be youtube, where everything works as usual.

Asked by akasztofaviragpor 4 months ago

Last reply by cor-el 2 days ago

  • Solved

Firefox label in Windows 11 not displaying correctly when taskbar set to never group

I have noticed a bug with how the Firefox icon appears when launched in the Windows 11 taskbar when the never group option is enabled. When Firefox is launched and is the… (read more)

I have noticed a bug with how the Firefox icon appears when launched in the Windows 11 taskbar when the never group option is enabled. When Firefox is launched and is the only application open in the taskbar, there is no label present next to the icon like other programs have when launched. There is the little line underneath the icon though indicating it is launched but that is it. As soon as I open another application though, the label will also appear for Firefox. This is only a minor annoyance but is definitely as bug at least for me and should be pretty easy to fix. I will attach screenshots of the behavior. In the first screenshot, you can see that Firefox is open but has no Text label like it is supposed to. The second screenshot is as soon as I open a second application.

I am on Windows 11 Home 23H2 Build 22631.2792 Windows Feature Experience Pack 1000.22681.1000.0 Firefox Version: 120.0.1

Asked by chris545 3 months ago

Answered by chris545 3 months ago

Logo Slider appear distorted.

Hi, I have developed a best baby monitor website. The design was all good but I've recently noticed that the logo slider appear to be distorted. I've tried fixing it from… (read more)

Hi, I have developed a best baby monitor website. The design was all good but I've recently noticed that the logo slider appear to be distorted. I've tried fixing it from the backend but it does show properly any ideas how it can be fixed.

Facing issue with this link: https://www.cappella.io/

Thanks

Asked by Afrasiab Sajid 3 days ago

Last reply by zeroknight 3 days ago

Embedded videos play 2-3 frames after sound ends

Basically, any time I load an embedded video file, it will play fine until about the last second. When the video is about to hit the end of its playback, the audio will c… (read more)

Basically, any time I load an embedded video file, it will play fine until about the last second. When the video is about to hit the end of its playback, the audio will cut out before it reached the end of the seeker bar and 2-3 video frames will play after the sound ends. Not sure if it's something to do with being on Linux.

Asked by irongrinder 6 days ago

Last reply by irongrinder 3 days ago

Why is the address bar gray, now? Why doesn't tiling using the super+arrow keys work quite right anymore?

I just updated Firefox. That's supposed to improve things, right? Now the address bar is gray most of the time. It looks normal when I'm entering a search, or editing a … (read more)

I just updated Firefox. That's supposed to improve things, right?

Now the address bar is gray most of the time. It looks normal when I'm entering a search, or editing a URL, the rest of the time, it's just ugly now. I don't like things to be changed arbitrarily like that. What is the rationale for changing the way that looks? How can I change it back? Please give me a setting, or about:config preference, and please don't get direct file editing involved, okay?

Why doesn't tiling the windows work as well as it used to? Yesterday, I could hit super+left, or super+right, from a maximized window, and it'd tile to the left or right side of the screen perfectly, the first time, every time, no problems. Now it has an intermediate stage where there's a gap all the way around the window. It seems to improve by clicking on a different window, then back into the Firefox window, but that intermediate step just shouldn't happen! What's a fix for this?

I also hit the button at the bottom to include optional troubleshooting information, but it said instead, "We can't automatically get your browser's troubleshooting data, please try these manual steps." No, I'm not doing that, get that thing working right, too!

Asked by Sterrence 6 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Firefox keepy crashing for basically no apparent reason

My browser keeps crashing for literally no reason. It's happened like 20 times in the last 10 minutes. I can't use it for more than 5 minutes without either my tab crashi… (read more)

My browser keeps crashing for literally no reason. It's happened like 20 times in the last 10 minutes. I can't use it for more than 5 minutes without either my tab crashing or the entire browser crashing. Here is my latest crash report: https://crash-stats.mozilla.org/report/index/d2ea16e0-98a5-41d1-ad16-cf2fd0240324

The "Crash reason" is "EXCEPTION_ACCESS_VIOLATION_EXEC". I have tried changing out my RAM and updating my drivers. I have ran all the system check programs ("sfc /scannow", "chkdsk" and the Windows Memory Diagnostic) and they all report no problems. Please help me as soon as possible as I just can not continue using the browser like this.

Asked by slomovicv 3 days ago

Last reply by slomovicv 3 days ago

  • Solved

Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (read more)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Asked by Deborah Lief 3 days ago

Answered by TyDraniu 3 days ago

Firefox Web browser

Hi I hope someone can help. Yesterday I watching YouTube on Firefox and the audio stopped working for some reason. Still works on other programs though. I made sure the s… (read more)

Hi I hope someone can help. Yesterday I watching YouTube on Firefox and the audio stopped working for some reason. Still works on other programs though. I made sure the speakers are on, restarted the browser, computer checked the setting to allow audio. Everything in your help guide but it still won't work. Though sometimes the audio will play with headphones and sometimes not. Any ideas of what else I can do? I like the browser but with no audio, I can't really use it.

Asked by Captain Douchebag 6 days ago

Last reply by jonzn4SUSE 3 days ago

unity script error in FF123

when trying to acsess the gop3.nl site, i get the folowing error dump An error occurred running the Unity content on this page. See your browser JavaScript console for mo… (read more)

when trying to acsess the gop3.nl site, i get the folowing error dump An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: RuntimeError: indirect call to null @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[117365]:0x1f90a96 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[49943]:0xf1418d @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[1707]:0x113fc2 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127477]:0x2191221 invoke_iiiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:474355 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[49984]:0xf17b02 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[105819]:0x1d74f24 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127471]:0x2191119 invoke_viiiiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:477540 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[49985]:0xf17e47 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[10167]:0x2c1f3b @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127465]:0x21910a7 invoke_viiiiiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:476885 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[104662]:0x1d1a184 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[10167]:0x2c1f3b @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[28099]:0x819f13 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[28075]:0x8177fd @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[19380]:0x5759a0 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[117706]:0x1f9c26e @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[1165]:0x100567 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[56630]:0x10a5c7c @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[117697]:0x1f9ba9a @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[684]:0xefff4 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[175959]:0x2cd6bc3 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[7550]:0x22fb3d @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[22366]:0x6d2066 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127479]:0x2191239 invoke_iiii@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:474006 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[3472]:0x15e211 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[44412]:0xd8b149 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[21250]:0x62b91d @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[1279]:0x103bd4 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[31789]:0x90f83b @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[31789]:0x90f8ec @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60397]:0x1201b9f @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[133311]:0x2356fc6 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60817]:0x1230490 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60823]:0x123134c @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60823]:0x12313bd @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[60193]:0x11d36d1 @https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.wasm.gz:wasm-function[127472]:0x2191121 browserIterationFunc@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:254637 callUserCallback@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:207835 runIter@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:209111 Browser_mainLoop_runner@https://cdn-files-live.gop3.nl/clients/85d12980b5de4b0341b4f9ccaa6079752a7b1531/Build/WebGL.framework.js.gz:3:207370

FF112 encountered this exact eror beginning march 7. upgrading to F123 default setings has not helped. Is this eror indicating only a certain browser can continue to the website?

thanks aand regards

Asked by PS 2 weeks ago

Last reply by zeroknight 3 days ago

Slow mozilla

Hey, I have no idea what information to provide, thing is just that my mozzila always gets extremely slow {literally unusable} after being open for cca 10 minutes. I work… (read more)

Hey, I have no idea what information to provide, thing is just that my mozzila always gets extremely slow {literally unusable} after being open for cca 10 minutes. I work in the browser so first ten minutes are fine and then it just freezes so much that I have to restart computer for it to work normally again - for another ten minutes. It is extremely frustrating, other browsers dont use it and I love mozilla and dont wanna put it aside. Anyone has idea? It is not hardware related, my hardware is absolutely fine, it is also not viruses related, pc is clean, any idea what could cause this? Or what could solve this? If u need some more information, I can provide, but I have no idea what could help to provide...

Asked by brbutterly 4 days ago

Last reply by zeroknight 4 days ago

  • Solved

Firefox randomly slow at startup

Hello, For an unknown reason, my firefox sometimes is really slow to startup. It can take up to 10 minutes before the webpage start to load. My hardware is not that bad… (read more)

Hello,

For an unknown reason, my firefox sometimes is really slow to startup.

It can take up to 10 minutes before the webpage start to load. My hardware is not that bad. I try to use the "performance" to capture the issue : https://share.firefox.dev/3x2rgHj I don't know if there is something to see because, the tool is also slow.

It happens on 3 different computers on linux.

I try to disable all extensions and without telemetry but nothing change. I'm reporting the problem now but it's much older

If you have a idea to fix this issue please share because it's really annoying.

Asked by Inglebard 6 days ago

Answered by zeroknight 4 days ago

Firefox closes immediately upon opening and then reopens

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itsel… (read more)

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itself and keeps working. How can I fix this glitch?

Asked by Malik 4 days ago

Last reply by Malik 4 days ago

  • Solved

Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (read more)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 3 months ago

Answered by Terry 3 months ago

Firefox startup

Every time I turn on my computer or try to access G Mail and Google Calendar, I have to sign in. This did not happen in previous versions (I am now using 124.0). Can any… (read more)

Every time I turn on my computer or try to access G Mail and Google Calendar, I have to sign in. This did not happen in previous versions (I am now using 124.0).

Can anyone explain why this is so? I am missing something?

Will appreciate any guidance to solve this issue.

Hector

Asked by topocalc 5 days ago

Last reply by jonzn4SUSE 4 days ago