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Firefox 82 crashes with windows 10

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exc… (read more)

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

Asked by superhit357 1 day ago

Last reply by superhit357 21 hours ago

Firefox constantly crashing over last couple of months

HI. Firefox has been regularly crashing over the last month or two. Today it's crashed 4-5 times in 10 minutes. I tried sfc /scannow just now and there were no integrity … (read more)

HI. Firefox has been regularly crashing over the last month or two. Today it's crashed 4-5 times in 10 minutes. I tried sfc /scannow just now and there were no integrity violations. I've always submitted the crash report immediately after each event, however the last few were unsubmitted when I checked the log just now, so I've submitted them too. Firefox has always been updated to the latest version. Any ideas? Cheers Ian

Asked by zobrdrool 1 week ago

Last reply by zobrdrool 5 days ago

Firefox will not open

Having a problem getting Firefox to open. When you try to click on it it looks like it wants to open, but the homepage is blank. When I try to log in the page stays bla… (read more)

Having a problem getting Firefox to open. When you try to click on it it looks like it wants to open, but the homepage is blank. When I try to log in the page stays blank. I can see the menu bar but none of the choices will open. I have uninstalled and reinstalled multiple times, each time removing any and all Firefox folders. Still will not open. Followed the steps for a clean install, no change. The last time I was downloading Firefox I received my first error message: c:\windows\system32\msvcp140.dll error message I get no other error messages, the home page stays blank. Any suggestions on what to try?

Asked by bozelley 4 days ago

Last reply by bozelley 3 days ago

secure conex fail

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed An error occurred during a connection to secure.capecodfive.com… (read more)

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

Asked by notanotherhero 1 week ago

Last reply by notanotherhero 3 days ago

Can't change print paper size

Hi, So the default paper size for the printer keeps on defaulting to letter. When we require A4. In previous versions this could be fixed by changing paper_data to 9. How… (read more)

Hi,

So the default paper size for the printer keeps on defaulting to letter. When we require A4.

In previous versions this could be fixed by changing paper_data to 9.

However on the latest version of Firefox this option is no longer there. Instead it is replaced with print_paper_id. I have tried different values and this will not work.

Any ideas on how we can get this to default to A4 as the paper size?

Thanks.

Asked by rog3 3 days ago

Last reply by rog3 3 days ago

Firefox

Dear Mozilla support, I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i com… (read more)

Dear Mozilla support,

I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i come back to the previous tab the page resets up to the top. I dont know if this is a scroll anchoring issue or a memory limit issue, Im not sure. Here is how i can replicate the issue every time:

1. go to youtube.com 2. select a channel. 3. go to videos on the channel. 4.sort videos by date (oldest). 5. scroll down a lot and open a random video in a new tab. 6. watch video in full screen for 1 minute. 7. stop video and go back to the first tab. 8. first tab has now reset to the top.

I'm on firefox version 82.0 (64-bit) and i only have ublock origin extension installed. I do not experience this issue with chrome. Please advice.

Thank you.

Asked by uketommyv 2 days ago

Last reply by uketommyv 1 day ago

Google maps in iOS

Hi, I am running Firefox 81.0.2 on iMac with macOS 10.15.6 and I am very satisfied, but lately the search on Google Maps is returning "Server error. Please try again lat… (read more)

Hi, I am running Firefox 81.0.2 on iMac with macOS 10.15.6 and I am very satisfied, but lately the search on Google Maps is returning "Server error. Please try again later". It works fine if using Safari.

Thank you,

Luke

Asked by hdnp 1 week ago

Last reply by hdnp 6 days ago

Opening link in new tab or window does nothing

I typically have several tabs open in Firefox to quickly go from one website to the other. It seems like after a while or if I have more than a couple tabs already open,… (read more)

I typically have several tabs open in Firefox to quickly go from one website to the other. It seems like after a while or if I have more than a couple tabs already open, clicking on a link or choosing a bookmarked site to open a new tab does nothing. By nothing I mean the tab will open with the URL displayed, but FF is not actively trying to connect to the requested URL. The stop and refresh buttons are grayed out. My only course of action is to close that tab and try again, which typically just repeats the previous steps. It's not website dependent because once this begins happening, any attempt to open a website in a new tab hangs.

I do not remember if attempts to open new websites in existing tabs are successful as I cannot duplicate the problem right now. The only think I know that's successful it to close FF and restart it. When I close the program and reopen it, I notice quite frequently that I get a message that FF is already open so I tell it to close and reopen. Also, the last time this problem happened was a few minutes ago and I had four tabs open. I noticed that there were TEN separate processes running, all called "firefox.exe". Opening an error-free, single-tab instance of FF resulted in four separate processes running. Right now, I have two tabs open - the one in which I'm writing this question plus another, static page. This is resulting in SEVEN separate processes running!

I have not attempted to refresh FF yet as I currently don't want to hassle with all the customization I've done and most likely forgotten how to do.

I'm running Win7 Pro with 16GB. Thanks for the help!

Asked by gumby_dammit223 6 days ago

Last reply by gumby_dammit223 6 days ago

Tab crashing EXCEPTION_ACCESS_VIOLATION_READ

I've been having some tab crashes lately, mostly while watching videos on YouTube. At one point I even got a BSOD at around the same time as the tab crashing. Anyone have… (read more)

I've been having some tab crashes lately, mostly while watching videos on YouTube. At one point I even got a BSOD at around the same time as the tab crashing. Anyone have any ideas on this? I had a game running at the time of the most recent crash but that was working just fine.

10/20 bp-b5d3c899-8b72-483c-9c7b-667840201020

10/16 Day of the BSOD

bp-bbfaac34-3c22-4c20-88a7-183d50201017 bp-8835f44a-ac4f-4c3f-8ebd-ab0530201017

Asked by Hikki 4 days ago

Last reply by Hikki 4 days ago

Thermal printer doesn't print after update to Firefox 82.0

Printing at thermal printer works before. After firefox update itself to 82.0 version - printer roll out only 1cm of clean paper. At about:config was tried all: print_pap… (read more)

Printing at thermal printer works before. After firefox update itself to 82.0 version - printer roll out only 1cm of clean paper. At about:config was tried all: print_paper_height, print_paper_weight, print_shrink_to_fit, dosen other options. Printing works only if i set print.tab_modal.enabled to true. But i need silent print also, and with print.always_print_silent it's not working.

Asked by krozavrang 3 days ago

Last reply by krozavrang 3 days ago

How can I prevent ff from offering to wait or stop a web page that is "slowing" my pc?

I don't care if something in slowing things down. That is better than ff freezing EVERY time it make this offer. If I feel things slowing down I'm smart enough to shut do… (read more)

I don't care if something in slowing things down. That is better than ff freezing EVERY time it make this offer. If I feel things slowing down I'm smart enough to shut down programs or pages. How can I prevent this fff (yes f ff) tool from running.

Asked by lolaiii 4 days ago

Last reply by lolaiii 3 days ago

Scripts

Now that i have v. 81.0.2 64-Bit, the first time I opened it today i saw one of those yellow bars at the top that said that there was a script on the page. Since my emai… (read more)

Now that i have v. 81.0.2 64-Bit, the first time I opened it today i saw one of those yellow bars at the top that said that there was a script on the page. Since my email program SeaMonkey was opened too, that seemed to run busy as well as Firefox. When am I going to be able to open these programs without this business of scripts running. Neither program pays any attention to the option to stop scripts.

Asked by tightpurchaser 6 days ago

Last reply by tightpurchaser 6 days ago

After update to firefox 80.0 pages sometimes load blank randomly

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close p… (read more)

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close page, open new tab and try to load this page again.

This is completely random, happening on all sites, opened from links on other sites, bookmarks or speed dial. No idea what could cause it. Maybe firefox has some problems with creating new process for new tab if my process limit is set to 1?

Asked by Piterk 3 weeks ago

Last reply by Piterk 3 days ago

all types of menus fail to open

Just downloaded Firefox. would appreciate any suggestions menu bar, context menu, any type of drop down menu fails to open initially, only displays after a few clicks … (read more)

Just downloaded Firefox. would appreciate any suggestions

  • menu bar, context menu, any type of drop down menu fails to open initially, only displays after a few clicks
  • tooltips on particular website making portions of content (that they cover) temporarily disappear, Most likely FF issue, not website issue after investigating

I already:

 *  restarted computer twice
 *  reinstalled FF
 *  FF refresh
 *  used FF safe mode

Asked by stephenp1394 5 days ago

Last reply by stephenp1394 1 day ago

Thermal Printer does not work on version 82

We are using Thermal Printers on our shops to print tickets, everything was working great with Firefox 81.0.2 and still works, but with version 82.0 is not printing good,… (read more)

We are using Thermal Printers on our shops to print tickets, everything was working great with Firefox 81.0.2 and still works, but with version 82.0 is not printing good, if have tried alot of settings but nothing works, I tried to change printer settings, Firefox setting for printing but the result is the same. In other side with 81.0.2 it works great.. Our clients wants to use Firefox 82.0 for their reasons but we can't make it work there.

Asked by flakron.sa 1 day ago

Last reply by flakron.sa 10 hours ago

Firefox crashes soon after startup

After firefox starts, as soon as go to most links, it crashes. I have re-installed It happens in safe mode I wish I could share data from Firefox, but it keeps crashing … (read more)

After firefox starts, as soon as go to most links, it crashes. I have re-installed It happens in safe mode I wish I could share data from Firefox, but it keeps crashing and I can't get to this site.

Last few submitted crashes Report ID Date Submitted bp-e7cabe59-09d6-422d-9cd9-1d6830201024 10/24/2020, 8:09 AM View bp-1e113bbb-1164-41a4-a26e-405630201024 10/24/2020, 8:04 AM View bp-e841f836-d7e5-4c7f-86ea-5b9c00201024 10/24/2020, 8:04 AM View bp-949764b9-4ef9-4109-a9d2-f1fbf0201024 10/24/2020, 8:04 AM View

Asked by mike355 4 hours ago

Last reply by mike355 43 minutes ago

garbled text display towards end of long page

Hi! For quite some time I run Firefox in KDE over wayland using Gentoo package. Recently I enabled webrender to fix bad flickering while loading sites, and while that wor… (read more)

Hi!

For quite some time I run Firefox in KDE over wayland using Gentoo package. Recently I enabled webrender to fix bad flickering while loading sites, and while that worked I now see garbled text display towards the end of longer web pages. I do not remember which Firefox version it was when I switched on webrender, but the issue persists through a few recent Firefox upgrades till my current 82.0 (this is Gentoo linux build)

Attached screenshot is of the bottom of this page https://cdn.kernel.org/pub/linux/kernel/v5.x/ChangeLog-5.8.15 While top of page is always good looking, garbled text starts somewhere towards the end of page.

I'm not sure if this is a new issue or the same one as in bug 1667534.

Is there any easy option to fix this, or this should be filed as new bug?

Asked by igor.v.kovalenko 5 days ago

Last reply by igor.v.kovalenko 3 days ago

Saved login don't work properly

When open this [[login page|https://exmail.qq.com]], Firefox will fill saved password , but Firefox asks me whether update password? ! I have not changed the password! I… (read more)

When open this [[login page|https://exmail.qq.com]], Firefox will fill saved password , but Firefox asks me whether update password? ! I have not changed the password!

If i choose UPDATE, and view the saved password, it becomes '00000000', not the correct password.

it has been annoying for couple of weeks, but i don't know since which version. and i have tried to solve it as the 'Troubleshooting' recommend, but it's still there.

BTW, the password from Lockwise app on ios is correct, so this might be Firefox's problem.

thank you all!

````````` Application Basics


Name: Firefox Version: 79.0 Build ID: 20200727193539 Distribution ID: archlinux User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:79.0) Gecko/20100101 Firefox/79.0 OS: Linux 5.7.12-arch1-1 #1 SMP PREEMPT Fri, 31 Jul 2020 17:38:22 +0000 Multiprocess Windows: 1/1 Enabled by default Remote Processes: 6 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 1.3.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compat Version: 12.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.3.0 ID: webcompat-reporter@mozilla.org

Remote Processes


Type: Web Content Count: 3 / 8

Type: Extension Count: 1

Type: Privileged About Count: 1

Type: Preallocated Count: 1

Add-ons


Name: Amazon.com Type: extension Version: 1.1 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.1 Enabled: true ID: bing@search.mozilla.org

Name: Code Injector Type: extension Version: 0.3.2 Enabled: true ID: {b12a78ef-3319-45fa-800e-a7efa56b6da4}

Name: Cookie Quick Manager Type: extension Version: 0.5rc2 Enabled: true ID: {60f82f00-9ad5-4de5-b31c-b16a47c51558}

Name: Disable JavaScript Type: extension Version: 2.3.1 Enabled: true ID: {41f9e51d-35e4-4b29-af66-422ff81c8b41}

Name: DuckDuckGo Type: extension Version: 1.0 Enabled: true ID: ddg@search.mozilla.org

Name: EPUBReader Type: extension Version: 2.0.13 Enabled: true ID: {5384767E-00D9-40E9-B72F-9CC39D655D6F}

Name: Google Type: extension Version: 1.0 Enabled: true ID: google@search.mozilla.org

Name: Google search link fix Type: extension Version: 1.6.10 Enabled: true ID: jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack

Name: Notes by Firefox Type: extension Version: 4.3.5 Enabled: true ID: notes@mozilla.com

Name: SearchPreview Type: extension Version: 12.9 Enabled: true ID: {EF522540-89F5-46b9-B6FE-1829E2B572C6}

Name: Wikipedia (en) Type: extension Version: 1.0 Enabled: true ID: wikipedia@search.mozilla.org

Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync WebGL 1 Driver Renderer: Intel -- Mesa Intel(R) UHD Graphics 620 (KBL GT2) WebGL 1 Driver Version: 4.6 (Compatibility Profile) Mesa 20.1.5 WebGL 1 Driver Extensions: GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_framebuffer_sRGB GL_ARB_multitexture GL_EXT_framebuffer_sRGB GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_3DFX_texture_compression_FXT1 GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod_bias GL_INGR_blend_func_separate GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_S3_s3tc GL_SUN_multi_draw_arrays GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_framebuffer_object GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_MESA_window_pos GL_NV_packed_depth_stencil GL_NV_texture_rectangle GL_ARB_depth_texture GL_ARB_occlusion_query GL_ARB_shadow GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_window_pos GL_ATI_fragment_shader GL_EXT_stencil_two_side GL_EXT_texture_cube_map GL_NV_depth_clamp GL_NV_fog_distance GL_APPLE_packed_pixels GL_ARB_draw_buffers GL_ARB_fragment_program GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_vertex_program GL_ARB_vertex_shader GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_MESA_pack_invert GL_NV_primitive_restart GL_ARB_depth_clamp GL_ARB_fragment_program_shadow GL_ARB_half_float_pixel GL_ARB_occlusion_query2 GL_ARB_point_sprite GL_ARB_shading_language_100 GL_ARB_sync GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ATI_blend_equation_separate GL_EXT_blend_equation_separate GL_OES_read_format GL_ARB_color_buffer_float GL_ARB_pixel_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_float GL_ARB_texture_rectangle GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_ARB_framebuffer_object GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ARB_vertex_array_object GL_ATI_separate_stencil GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_texture_array GL_EXT_texture_integer GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_OES_EGL_image GL_AMD_performance_monitor GL_EXT_texture_buffer_object GL_AMD_texture_texture4 GL_ARB_copy_buffer GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_buffer_object GL_ARB_texture_rg GL_ARB_texture_swizzle GL_ARB_vertex_array_bgra GL_EXT_texture_swizzle GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_ARB_ES2_compatibility GL_ARB_blend_func_extended GL_ARB_compatibility GL_ARB_debug_output GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_shader_stencil_export GL_ARB_shader_texture_lod GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_multisample GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_uniform_buffer_object GL_ARB_vertex_type_2_10_10_10_rev GL_EXT_provoking_vertex GL_EXT_texture_snorm GL_MESA_texture_signed_rgba GL_NV_copy_image GL_NV_texture_barrier GL_ARB_draw_indirect GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_robustness GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_precision GL_ARB_shader_subroutine GL_ARB_texture_compression_bptc GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_EXT_direct_state_access GL_EXT_vertex_attrib_64bit GL_AMD_multi_draw_indirect GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_base_instance GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_internalformat_query GL_ARB_map_buffer_alignment GL_ARB_shader_atomic_counters GL_ARB_shader_image_load_store GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_texture_storage GL_ARB_transform_feedback_instanced GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_transform_feedback GL_AMD_query_buffer_object GL_AMD_shader_trinary_minmax GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_clear_buffer_object GL_ARB_compute_shader GL_ARB_copy_image GL_ARB_explicit_uniform_location GL_ARB_fragment_layer_viewport GL_ARB_framebuffer_no_attachments GL_ARB_invalidate_subdata GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_robust_buffer_access_behavior GL_ARB_shader_image_size GL_ARB_shader_storage_buffer_object GL_ARB_stencil_texturing GL_ARB_texture_buffer_range GL_ARB_texture_query_levels GL_ARB_texture_storage_multisample GL_ARB_texture_view GL_ARB_vertex_attrib_binding GL_KHR_debug GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_AMD_pinned_memory GL_ARB_buffer_storage GL_ARB_clear_texture GL_ARB_enhanced_layouts GL_ARB_indirect_parameters GL_ARB_internalformat_query2 GL_ARB_multi_bind GL_ARB_query_buffer_object GL_ARB_seamless_cubemap_per_texture GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shading_language_include GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_stencil8 GL_ARB_vertex_type_10f_11f_11f_rev GL_EXT_shader_framebuffer_fetch GL_EXT_shader_integer_mix GL_INTEL_performance_query GL_ARB_ES3_1_compatibility GL_ARB_clip_control GL_ARB_conditional_render_inverted GL_ARB_cull_distance GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_get_texture_sub_image GL_ARB_pipeline_statistics_query GL_ARB_shader_texture_image_samples GL_ARB_texture_barrier GL_ARB_transform_feedback_overflow_query GL_EXT_polygon_offset_clamp GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_robust_buffer_access_behavior GL_ARB_fragment_shader_interlock GL_ARB_gpu_shader_int64 GL_ARB_parallel_shader_compile GL_ARB_post_depth_coverage GL_ARB_shader_atomic_counter_ops GL_ARB_shader_ballot GL_ARB_shader_clock GL_ARB_shader_viewport_layer_array GL_EXT_shader_samples_identical GL_KHR_no_error GL_KHR_texture_compression_astc_sliced_3d GL_NV_fragment_shader_interlock GL_ARB_gl_spirv GL_ARB_spirv_extensions GL_MESA_shader_integer_functions GL_ARB_polygon_offset_clamp GL_ARB_texture_filter_anisotropic GL_KHR_parallel_shader_compile GL_EXT_EGL_image_storage GL_EXT_shader_framebuffer_fetch_non_coherent GL_EXT_texture_sRGB_R8 GL_EXT_texture_shadow_lod GL_INTEL_blackhole_render GL_INTEL_shader_atomic_float_minmax GL_INTEL_shader_integer_functions2 GL_MESA_framebuffer_flip_y GL_NV_compute_shader_derivatives GL_EXT_EGL_sync GL_EXT_demote_to_helper_invocation WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync WebGL 2 Driver Renderer: Intel -- Mesa Intel(R) UHD Graphics 620 (KBL GT2) WebGL 2 Driver Version: 4.6 (Core Profile) Mesa 20.1.5 WebGL 2 Driver Extensions: GL_3DFX_texture_compression_FXT1 GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_gpu_shader_int64 GL_AMD_multi_draw_indirect GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_AMD_texture_texture4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_texture_float GL_EXT_EGL_image_storage GL_EXT_EGL_sync GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_demote_to_helper_invocation GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_shader_framebuffer_fetch GL_EXT_shader_framebuffer_fetch_non_coherent GL_EXT_shader_integer_mix GL_EXT_shader_samples_identical GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_multimode_draw_arrays GL_INTEL_blackhole_render GL_INTEL_conservative_rasterization GL_INTEL_performance_query GL_INTEL_shader_atomic_float_minmax GL_INTEL_shader_integer_functions2 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_MESA_framebuffer_flip_y GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_copy_image GL_NV_depth_clamp GL_NV_fragment_shader_interlock GL_NV_packed_depth_stencil GL_NV_texture_barrier GL_OES_EGL_image GL_S3_s3tc WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Window Protocol: x11 Desktop Environment: unknown Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 Target Frame Rate: 60 GPU #1 Active: Yes Description: Mesa Intel(R) UHD Graphics 620 (KBL GT2) Vendor ID: 0x8086 Device ID: 0x5917 Driver Vendor: mesa/i965 Driver Version: 20.1.5.0 RAM: 3072

Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none CairoUseXRender: 0 CMSOutputProfile: Empty profile data Display0: 3286x1080 default DisplayCount: 1 Decision Log HW_COMPOSITING: available by default blocked by env: Acceleration blocked by platform OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled GPU_PROCESS: available by default unavailable by env: Hardware compositing is unavailable. WEBRENDER: opt-in by default: WebRender is an opt-in feature WEBRENDER_QUALIFIED: available by default denied by env: Not on allowlist WEBRENDER_COMPOSITOR: disabled by default: Disabled by default WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature OMTP: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly



Media


Audio Backend: pulse-rust Max Channels: 2 Preferred Sample Rate: 44100 Roundtrip latency (standard deviation): 51.19ms (4.36) Output Devices Name: Group Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1f.3/sound/card0 Input Devices Name: Group Monitor of Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1f.3/sound/card0 Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:1f.3/sound/card0

Enumerate database

Experimental Features


AVIF (image.avif.enabled): false CSS Masonry Layout (layout.css.grid-template-masonry-value.enabled): false WebGPU (dom.webgpu.enabled): false

Important Modified Preferences


browser.cache.disk.amount_written: 10243 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.search.region: CN browser.sessionstore.upgradeBackup.latestBuildID: 20200727193539 browser.startup.homepage: about:blank browser.startup.homepage_override.buildID: 20200727193539 browser.startup.homepage_override.mstone: 79.0 browser.urlbar.placeholderName: Google browser.urlbar.tipShownCount.searchTip_onboard: 4 dom.push.userAgentID: 6ecb0d2e336945f1815971aa655bf34c extensions.lastAppVersion: 79.0 media.eme.enabled: true media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1597307677 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20200727193539 media.gmp-manager.lastCheck: 1597307670 media.gmp-widevinecdm.abi: x86_64-gcc3 media.gmp-widevinecdm.lastUpdate: 1597307678 media.gmp-widevinecdm.version: 4.10.1582.2 media.gmp.storage.version.observed: 1 places.history.expiration.transient_current_max_pages: 143510 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.userContext.enabled: true privacy.userContext.extension: {60f82f00-9ad5-4de5-b31c-b16a47c51558} privacy.userContext.ui.enabled: true security.sandbox.content.tempDirSuffix: 15c27e14-b79d-476f-9d26-cc9f14779400 security.sandbox.plugin.tempDirSuffix: 821df890-d620-4be7-a580-63d344580b3b services.sync.declinedEngines: services.sync.engine.prefs.modified: true services.sync.lastPing: 1597307658 services.sync.lastSync: Thu Aug 13 2020 16:36:14 GMT+0800 (Hong Kong Standard Time)

Important Locked Preferences


dom.ipc.processCount.webIsolated: 1 fission.autostart: false

Places Database


Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.27 Version in use: 4.27

NSS Expected minimum version: 3.55 Version in use: 3.55

NSSSMIME Expected minimum version: 3.55 Version in use: 3.55

NSSSSL Expected minimum version: 3.55 Version in use: 3.55

NSSUTIL Expected minimum version: 3.55 Version in use: 3.55

Sandbox


Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: true Content Process Sandboxing: true Media Plugin Sandboxing: true Content Process Sandbox Level: 4 Effective Content Process Sandbox Level: 4

Rejected System Calls


Startup Cache


Disk Cache Path: /home/jimery/.cache/mozilla/firefox/vz4m7a9e.default-release-1597307625304/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: false

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Asked by greek_soon 2 months ago

Last reply by greek_soon 2 days ago

Latest version of Firefox causing it to close on its own

Ever since version 81.0 back in September, Firefox has been closing then reopening randomly, is it possible to revert back to 80.0 as to not have this issue? As running a… (read more)

Ever since version 81.0 back in September, Firefox has been closing then reopening randomly, is it possible to revert back to 80.0 as to not have this issue? As running a scan causes Firefox to close too, even when you just opened it. Seems 81.0 is the problem, even when installed folder is added to excemptions.

Please look into this, maybe 81.3 or 82.0 will finally resolve this issue.

Asked by Niko Koppenberg 6 days ago