Firefox Support Forum

Dear TS, Friday January 28th 2022 Firefox updated my Win 10 PC to version 96.0.3 and wiped out everything from the previous Firefox version. No bookmarks, History, or add ons, everything is gone! How do we get everything back? I have a recent backup using Acronis on an external drive and even copies of old profiles from 2016. If the data can't be retrieved I'm thinking the only option is to remove Firefox and attempt restoring it from the Acronis backup. Sincerely, Robert.

I installed multiple language dictionaries for spellchecking from the "add dictionaries" menu. Despite this, after restarting the browser (and the computer) multiple times, no matter what I do, they don't show up in the spellcheck menu, the only option is still default "Polish" (language of my operating system). This is really annoying as I practically don't use Polish internet, so I would like to get English spellchecking. I even changed the Firefox interface language to English, but it didn't do anything.

As the title states. My PC turned off suddenly because of the breaker. When I turned it back on firefox didn't recognize my profile anymore, and nothing I tried worked. As far as I can see, the folder is completely fine and all the data is there.

All my bookmarks and passwords just vanished last night. No update installed, no new programs. I was watching a film from a legal subscription service and firefox crashed and when it restarted, they were gone. I have tried re importing them to no avail. I have uninstalled and reinstalled firefox and no difference. Chrome (which i had never used) imported the bookmarks and passwords I can't see from firefox so they are still there somewhere but firefox just shows a "cannot access bookmarks" warning at the top of the screen.

I need idiot proof instructions that actually work as I have always used firefox and can't get used to a new browser but need my tabs and bookmarks and passwords back.

Copy history is saved after closing firefox and reopening. Reboot windows pc is the only way to purge cached content.

Dell PC windows 10 64 bit

Firefox 96.0.3 (64-bit)

Any information copied is saved after manually "clearing Data" Close firefox and reopen "Ctrl V" in search bar and information reappears.

On financial websites investment gains are displayed in green and losses in red. However, very recently the numbers are only displayed in black. Also, sometimes numbers are not displayed at all or only partially. This started within the last month. I should add that in Chrome this problem does not occur.

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be fine for awhile and then it'll just crash. If I try to restart it then, it will either immediately crash or crash after a few seconds. sometimes it will hold together for a bit and then crash. I've had it crash when I've clicked to move to a new webpage, and I've had it crash when it is just idling on a webpage. I have already tried troubleshooting mode and it still crashed, so its not my extensions. Ive also tried to reinstall it and that has not helped either. Any help would be greatly appreciated.

Report ID: bp-befe5e87-aee5-421b-9f5e-d30780220128