Showing questions tagged: Show all questions
  • Solved
  • Archived

FireFox insists on trying to Restore Previous Session even though it's OFF in settings and there's no user.js

I need to re-post this question as, although it has been asked previously, that session is now closed. It only started happening recently, but I'm not sure whether to bla… (read more)

I need to re-post this question as, although it has been asked previously, that session is now closed. It only started happening recently, but I'm not sure whether to blame the latest FireFox version, 96, or Windows 10, 21H2. I also run Avast and MalwareBytes AVs.

Asked by dholford 6 months ago

Answered by dholford 5 months ago

  • Archived

Sometimes Control+Left Click doesn't open a new tab in the background, rather then foreground.

Is there any way of making sure it works consistently? I need to right click then click "Open Link in New Tab" to have it work reliably. Maybe something in about:config… (read more)

Is there any way of making sure it works consistently? I need to right click then click "Open Link in New Tab" to have it work reliably. Maybe something in about:config? Using latest Win7 64 bit Firefox. I've noticed this for probably 2 years now at least. Not sure if it ever worked 100%.

Asked by moz2u 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

wowway

I have used wowway.net for my email service on Firefox for years. Recently I have become unable to login to my email account using wowway.net. When I click the "Email" … (read more)

I have used wowway.net for my email service on Firefox for years. Recently I have become unable to login to my email account using wowway.net. When I click the "Email" button on the wowway.net homepage (https://wowway.net/?inc=27) from within Firefox, a new page opens entitled "Redirecting to Login" with the message "Please wait while we are logging you in." This page stays open indefinitely without connecting to "https://email.wowway.com/modern." The wowway technical support have been unable to help me solve the problem and suggested I use Microsoft Edge instead of Firefox. Microsoft Edge does work, but I much prefer to stay with Firefox if possible.

Can you help me?

Asked by kentmh 8 months ago

Last reply by kentmh 8 months ago

  • Archived

the Proton UI SUCKS!!! I hate the black/dark background, and I cannot see the bookmark separators again..

I just installed FF v96.0.0 and immediately noted that the background is back to being black or dark themed again for this HORRIBLE PROTON UI.... I have been using Firefo… (read more)

I just installed FF v96.0.0 and immediately noted that the background is back to being black or dark themed again for this HORRIBLE PROTON UI.... I have been using Firefox since v2 or was it v4 so long time...

Mozilla I am tired of these terrible UI changes you keep making and it needs to stop... please at least add some user config options so we can at least disable the ugly proton UI features..! as the about:config proton UI options don't work right... anymore..

Asked by Melchior (aka Joseph) 7 months ago

Last reply by Paul 6 months ago

  • Archived

Very long time user now finally walking away from firefox

I do not get it. This browser has everyday now for the longest time gone downhill and it is just getting worse and worse to the point it is unusable. To navigate the inte… (read more)

I do not get it. This browser has everyday now for the longest time gone downhill and it is just getting worse and worse to the point it is unusable. To navigate the internet one can no longer simply use the great firefox to do so. Besides the browswer having issues itself, it seems just about every webpage does not work on firefox at all either. Sync is a joke, history doesn't even work ans saving passwords is useless. But my last issue, enough is enough and I am done. Trying for quite so time figure out why firefox is not loading my school book. It is redirect the URL a million times. Mobile and desktop FF. Use chrome and now only does it work, it is faster. Just stop the project and move on. You guys had your run and obviously someone somewhere lost their values.

Asked by ihatemozillaroyally 7 months ago

Last reply by Terry 7 months ago

  • Archived

Password save shows up but the browser does not save anything... I love firefox but something is broken

I have read over this topic on Firefox not storing passwords. I have this issue. I can not get it to function regardless of what I do. Is it because I am running Windows … (read more)

I have read over this topic on Firefox not storing passwords. I have this issue. I can not get it to function regardless of what I do. Is it because I am running Windows Ten? I am about to stray to some other browser. I can not explain the sadness of having lost all my bookmarks and passwords. I have Mozilla back up and that has always worked but no longer.

Asked by Craig 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

FF not shutting down properly, trys to open previous tab on start.

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and wi… (read more)

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and windows, unchecked in settings. I have tried both the X and exit. If I set, browser.sessionstore.resume_from_crash, to false in options it does not happen. as per https://support.mozilla.org/en-US/questions/1292610. But when I reset session restore to true the problem resumes. This makes me believe FF is not closing properly Win10 is up to date with all latest updates as is FF.

Is there a fix for this?

Asked by newdino 7 months ago

Last reply by Hansl67 6 months ago

  • Archived

Dark screen and menus

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal wit… (read more)

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal with.

How do I reset to white and sync them on all my devices?

Asked by tmw46 7 months ago

Last reply by kentuckywoman2 1 month ago

  • Solved
  • Archived

can't find mozilla bookmark files on external hard drive

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows… (read more)

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows 10 (the new one is on, i think, whatever the newest version of windows is). I cannot turn on my old computer, so I can't export the bookmarks, but the hard drive is fully functional. The problem is, I can't find where the bookmarks are located. I have tried looking through the files, I have "show hidden files" on, I have tried manually searching for "places.sqlite" and I have tried doing the %APPDATA% thing. I can see other folders on the hard drive very easily, so it shouldn't be the fault of the hard drive. If you know how I am able to find the files, please go through it step-by-step; I'm not proficient in computer things, and something that may seem very obvious and instinctive to you may be what I'm messing up on.

Asked by thefirstpunmaster 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Archived

Firefox skipping to the bottom of page

Hi. I am getting an issue with Firefox 69.0.3 64-bit whereby on some websites it's skipping to the bottom of pages when you load up is this a known bug or does anyone kno… (read more)

Hi. I am getting an issue with Firefox 69.0.3 64-bit whereby on some websites it's skipping to the bottom of pages when you load up is this a known bug or does anyone know a workable fix?

Asked by gavin323 6 months ago

Last reply by gavin323 6 months ago

Closed tabs cannot be restored

Until the recent update I never had trouble restoring tabs after closing Firefox. My Preferences (called Settings now ?) are checked to open previous windows and tabs. I … (read more)

Until the recent update I never had trouble restoring tabs after closing Firefox. My Preferences (called Settings now ?) are checked to open previous windows and tabs.

I looked at help on this topic, at https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time but the instructions would not work.

When I went to the menu/history, the Recently closed tabs option was grayed out and there is no entry for Restore previous session.

Is this a change in the latest version or a bug of some kind? Thanks.

Asked by Sue 5 months ago

Last reply by Sue 5 months ago

  • Archived

Insecure password warning in Firefox

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site a… (read more)

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Asked by nightsmusic 8 months ago

Last reply by joemartinello 3 months ago

  • Solved
  • Archived

The 96.0 update has forced my background into Dark Mode

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a… (read more)

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

Asked by flippy12321207 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Since your latest so called update a few days ago, all I get is the "Secure Connection Failed - An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_E… (read more)

Since your latest so called update a few days ago, all I get is the "Secure Connection Failed - An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR" message when trying to open any pages. Your browser has become less useful than explorer or edge. It's the same message no matter what page is attempted to open.

Asked by cwestgcs 7 months ago

Last reply by David Smith 3 months ago

  • Solved
  • Archived

New Login Issue using Firefox only

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had t… (read more)

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had the issue before on Firefox. I am able to login using other browsers. Altra has indicated to me an update glitch involving Firefox browser. Any help?

Asked by martingaul3378 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

Using Bing on Firefox

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I ty… (read more)

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I type. Then I would click "Save". Until recently, these settings held with no problem. Now after I click "Save" and go back to the main screen in Bing (or come back to Bing after being somewhere else), I'm back to "Moderate" and suggestions fill in as I type. Microsoft claims this is Firefox's issue and needs to be fixed at Firefox's end. Others are posting on Microsoft's answers forums, some also using Firefox, but not all. I love Firefox and I'm not changing to something else, so can you tell me how this Bing issue might be fixed? Thank you.

Asked by mrshvd3 7 months ago

Last reply by mrshvd3 6 months ago

  • Archived

I am my own Administrator yet, someone or thing has taken over that job from me.

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being mana… (read more)

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being managed by some organization." "Updates disabled by some system administrator"/w more issues, being blocked by the same problem from accessing the internet using a NIC cable, am using Wireless. Have been working with this issue from about 0200 this morning 1/19/22. Used one feature, "about:config" but my problem still is there. The issue with 'Policies' is a little more than I can handle. My FFx v96.0.1, Linux Mint Cinnamon v19.3 at this time, best of my memory, @82 Y/Od; Attempted a ScreenShot and could not reduce the size. Just note: "Your browser is being managed by your organization." is displayed top of all pages in "Settings."

'd; "LoneWanderer" "StarSeed" Join us/U.S. live life as "ONE!" Happy Thoughts & Wonderful Manifestations

Asked by NTLS 7 months ago

Last reply by NTLS 6 months ago

  • Solved
  • Archived

Cannot login to credit union, security code mismatch

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Secu… (read more)

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Security Code Mismatch." No other browser has this problem. Is anything being done to fix this well-known problem?

Asked by wayne-man 6 months ago

Answered by wayne-man 6 months ago

  • Archived

I need an older version to work on MAC OS10.5.8

I have a 2007 iMac and need a version of Firefox that will operate on MAC OS10.5.8 To be clear: I am NOT trying to update the computer. It is end-of-life. I just want t… (read more)

I have a 2007 iMac and need a version of Firefox that will operate on MAC OS10.5.8

To be clear: I am NOT trying to update the computer. It is end-of-life. I just want to use it as a spare and have internet access.

Asked by mobygrape 6 months ago

Last reply by James 6 months ago